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The Rubens at the Palace

5.0 star property

Photo gallery for The Rubens at the Palace

Premium bedding, in-room safe, individually decorated
Master Suite | Living area
Junior Suite
4 bars/lounges, Champagne bar, cocktail bar
Property entrance

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Bar
  • Room service
  • Parking available
  • Breakfast available
  • Housekeeping

Explore the area

Map
39 Buckingham Palace Road, London, England, SW1W 0PS
  • Buckingham Palace
    ‪6 min walk‬
  • Victoria Station Travel Information Centre
    ‪6 min walk‬
  • Green Park
    ‪8 min walk‬
  • London (LHR-Heathrow)
    ‪46 min drive‬

Room options

View all photos for Superior Twin

Premium bedding, in-room safe, individually decorated

Superior Twin

  • 14 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Master Suite

Master Suite

Master Suite

  • 55 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Royal Themed Double Room

Royal Themed Double Room

Royal Themed Double Room

  • 13 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Suite

Junior Suite

Junior Suite

  • 23 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Executive King

Executive King

Executive King

  • 22 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Double

Classic Double

Classic Double

  • 12 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior King

Superior King

Superior King

  • 16 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Cosy Double

Cosy Double

Cosy Double

  • 11 sq m
  • Sleeps 1
  • 1 Double Bed

View all photos for Royal Themed King Room

Royal Themed King Room | Property amenity

Royal Themed King Room

  • 15 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Single

Executive Single | Property amenity

Executive Single

  • 7 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Family Suite

Family Suite

Family Suite

  • 33 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Royal Mews View King Room

Royal Mews View King Room

Royal Mews View King Room

  • 17 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite

Executive Suite

Executive Suite

  • 24 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Royal Mews View Classic Double

Premium bedding, in-room safe, individually decorated

Royal Mews View Classic Double

  • 12 sq m
  • Sleeps 2
  • 1 Double Bed

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Lobby lounge

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  • Restaurant
  • Air conditioning
  • Gym
4.6 out of 5, Wonderful, (1907)
The price is NZ$523
for 1 room
includes taxes & fees
7 Mar - 8 Mar
The Clermont London, Victoria

About the area

London

A stay at The Rubens at the Palace places you in the heart of London, within a 10-minute walk of Buckingham Palace and Green Park. .This luxury hotel is 0.7 mi (1.1 km) from Hyde Park and 0.3 mi (0.5 km) from Victoria Station Travel Information Centre.

What's nearby

  • Buckingham Palace - 6 min walk
  • Hyde Park - 14 min walk
  • Big Ben - 18 min walk
  • Trafalgar Square - 4 min drive
  • Piccadilly Circus - 5 min drive

Getting around

  • London Victoria Station - 4 min walk
  • Victoria Underground Station - 5 min walk
  • Heathrow Airport (LHR) - 46 min drive

Restaurants

  • ‪Bag O'Nails - ‬2 min walk
  • ‪Whittard of Chelsea Buckingham Palace Road - ‬2 min walk
  • ‪Pronto a Mangia - ‬2 min walk
  • ‪Greenwood Sports Pub & Kitchen - ‬3 min walk
  • ‪Costa Coffee - ‬2 min walk

About this property

The Rubens at the Palace

Luxury London hotel in London City Centre with 2 restaurants
The Rubens at the Palace offers 161 accommodations with laptop-compatible safes and complimentary bottled water. Each accommodation is individually furnished and decorated. Beds feature premium bedding. Televisions come with satellite channels. Bathrooms include bathrobes, designer toiletries, complimentary toiletries, and hair dryers.

This London hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered daily.

Make yourself at home in one of the 161 individually decorated guestrooms. Complimentary wired and wireless internet access keeps you connected, and satellite programming provides entertainment. Bathrooms have designer toiletries and hair dryers. Conveniences include phones, as well as laptop-compatible safes and desks.
Make use of convenient amenities such as complimentary wireless internet access, concierge services, and babysitting (surcharge). Additional amenities at this hotel include gift shops/newsstands, wedding services, and a living plant wall.
Enjoy British cuisine at The English Grill, one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Need to unwind? Take a break with a tasty beverage at one of the 4 bars/lounges. English breakfasts are available daily from 7:00 AM to 11:00 AM for a fee.
Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and dry cleaning/laundry services.
English breakfasts are available for a surcharge and are served each morning between 7:00 AM and 11:00 AM.
The English Grill - This restaurant specializes in British cuisine and serves breakfast, lunch, and dinner. Reservations are required.
The Curry Room - This restaurant serves dinner only. Reservations are required. Open select days.
The Leopard Bar - This Champagne bar serves light fare only. Open daily.
The New York Bar - This cocktail bar serves light fare only. Open daily.
Bbar & Restaurant - This bar serves brunch, lunch, dinner, and light fare. Open daily.
24-hour room service is available.

Languages

Afrikaans, Chinese (Mandarin), Danish, Dutch, English, Estonian, Filipino, French, German, Hindi, Hungarian, Italian, Latvian, Lithuanian, Polish, Portuguese, Romanian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and public transport

  • Valet parking on site (GBP 70 per night)

Food and drink

  • English breakfast available for a fee daily 7:00 AM–11:00 AM: GBP 45 per person
  • 2 restaurants
  • 4 bars/lounges
  • 24-hour room service
  • Coffee/tea in a common area

Restaurants on site

  • The English Grill
  • The Curry Room
  • The Leopard Bar
  • The New York Bar
  • Bbar & Restaurant

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Meeting rooms

Accessibility

  • Lift

More

  • 100% renewable energy
  • At least 80% of lighting from LEDs
  • Biodegradable drinking straws
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Living plant wall
  • Locally owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drinks bottles
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hairdryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • Satellite channels
  • TV

Food and drink

  • Champagne service
  • Free bottled water

More

  • Bulk dispenser for toiletries
  • Connecting rooms available
  • Desk
  • Eco-friendly cleaning products provided
  • Electrical adapters/chargers
  • Energy-saving switches
  • Individually decorated
  • Individually furnished
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • LED light bulbs
  • Phone
  • Recycling
  • Soundproofing
  • Turndown service

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 21

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 50 per pet, per stay, plus a deposit of GBP 500 per stay
Service animals are welcome, and are exempt from fees
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls, pet-sitting services, litter boxes, and pet grooming services are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: GBP 100 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for English breakfast: approximately GBP 45 per person
  • Valet parking fee: GBP 70 per night
  • Pet deposit: GBP 500 per stay
  • Pet fee: GBP 50 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses eco-friendly cleaning products

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Rubens Palace
Rubens Palace Hotel
Rubens Palace Hotel London
Rubens Palace London
Rubens At The Palace London
The Rubens At The Palace Hotel London
The Rubens At The Palace London, England
The Rubens At The Palace Hotel
The Rubens At The Palace London
The Rubens At The Palace Hotel London

The Rubens at the Palace Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 705 out of 1001 reviews
Rating 8 - Good. 185 out of 1001 reviews
Rating 6 - Okay. 75 out of 1001 reviews
Rating 4 - Poor. 27 out of 1001 reviews
Rating 2 - Terrible. 9 out of 1001 reviews

9.4/10

Cleanliness

9.6/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Richard

Travelled with group
Top notch hotel
Fabulous hotel with super attentive and friendly staff. A classy place to visit and take in the feeling of history
Stayed 1 night in Nov 2024

10/10 Excellent

V

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are incredibly welcoming and the hotel is comforting and clean.
Stayed 1 night in Nov 2024

10/10 Excellent

Susan

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel and staff. Made us feel like royalty!
Stayed 3 nights in Oct 2024

10/10 Excellent

Amrjit

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely stay! Staff very polite
Stayed 1 night in Nov 2024

8/10 Good

Kelli

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, just very busy.
Stayed 5 nights in Sep 2024

10/10 Excellent

Fallon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable stay and perfect area for where we that evening
Stayed 1 night in Nov 2024

10/10 Excellent

Duncan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A fabulous 3 night stay. Reception staff and door staff were very polite and friendly. Cocktails in the New York bar were delicious!
Stayed 3 nights in Oct 2024

10/10 Excellent

Kim

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 8 nights in Oct 2024

10/10 Excellent

William

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great people and location room was a little small but fine
Stayed 3 nights in Oct 2024

10/10 Excellent

Lee

Liked: Property conditions & facilities, room comfort
Our Stay.
Amazing Hotel, service, ate in the English Grill and food was top notch and the guy at the entrance was brilliant. Thoroughly enjoyed our stay
Stayed 1 night in Oct 2024

10/10 Excellent

Mary Augusta

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Sep 2024

10/10 Excellent

JOSEPH

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not sure why or how we had VIP - we didn’t receive any of the perks. I think the classic rooms are over looked on the type of service you’ll receive. Not complaining it was an excellent experience.
Stayed 2 nights in Oct 2024

8/10 Good

Austin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel and great staff! Is also located next to a shopping mall with a few food options, and within a 5 minute walk to Victoria Station. Honestly, the only complaint I have would be their price on laundry. I was planning on doing laundry while there (I had a 9 day trip to London and Edinburgh) because it was my last stay before heading back, and I noticed on their website it advertised laundry. It wasn't a lie. They offer laundry services, but the prices are astronomical. They wanted (and I clarified) 6GBP PER PAIR of SOCKS! A shirt was 13GBP. I didn't think that too terrible. But hey! That was my only complaint. Also, there's a 15 GBP / day service charge. I don't recall seeing that advertised anywhere, but I could have missed it.
Stayed 2 nights in Oct 2024

8/10 Good

P

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

10/10 Excellent

Katlyn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Every member of staff was so welcoming and kind. They all went above and beyond to make our experience exceptional.
Stayed 4 nights in Oct 2024

8/10 Good

Carlos Bojalil

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was perfect. Room is small and bath smaller with shower in a small tub got water everywhere. Decor nice and very convenient. Had everything you needed.
Stayed 5 nights in Sep 2024

8/10 Good

Scott

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Across the street from the Royal Mews and Kings gallery! Lots of restaurants, shopping and close to Underground station at Victoria.
Stayed 2 nights in Oct 2024

10/10 Excellent

karen

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One night stop in london
Great one night stop. Great location and easy to get to. Very friendly and helpful staff.
Stayed 1 night in Oct 2024

10/10 Excellent

Emma

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Rubens always lives up to our expectations. Classic London Hotel overlooking Buckingham Palace. We had a problem with the shower but it was immediately resolved and we we’re compensated with complimentary breakfast.
Stayed 2 nights in Aug 2024

10/10 Excellent

Karen, Benbrook

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food was too expensive, especially for breakfast!
Stayed 5 nights in Oct 2024

8/10 Good

Daphne

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
We had a view of the hotel's A/C unit. Not exactly what i had in mind for the last bit of our honeymoon. They cleaned the room at every opportunity, but didn't remove the trash. We were confused my this.
Stayed 2 nights in Sep 2024

10/10 Excellent

Johanna, Whittier

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing experience. Everyone was so polite and the customer service is 5 stars. I will definitely be staying again.
Stayed 2 nights in Sep 2024

10/10 Excellent

bonnie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant Stay in London
Greeted by friendly, knowledgable staff & always very attentive to our needs especially when dining & entering & leaving the hotel.
Stayed 3 nights in Sep 2024

6/10 Okay

Nada

Disliked: Staff & service, amenities
The bed was terribly uncomfortably, the service was inconsistent. Terrible smell of fish in the hotel, all the time. Doorman not available at certain times. Overall i was not impressed with the hotel
Stayed 3 nights in Sep 2024

10/10 Excellent

Alexander

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2024