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The Rubens at the Palace

5.0 star property
your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for The Rubens at the Palace

Premium bedding, in-room safe, individually decorated
Master Suite | Living area
Junior Suite
Property entrance
4 bars/lounges, Champagne bar, cocktail bar

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Bar
  • Room service
  • Parking available

Explore the area

Map
39 Buckingham Palace Road, London, England, SW1W 0PS
  • Buckingham Palace
    ‪6 min walk‬
  • Victoria Station Travel Information Centre
    ‪6 min walk‬
  • Green Park
    ‪8 min walk‬
  • London (LHR-Heathrow)
    ‪46 min drive‬

Room options

View all photos for Superior Twin

Premium bedding, in-room safe, individually decorated

Superior Twin

9.4 out of 10
Exceptional
(3 reviews)
  • 14 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Master Suite

Master Suite

Master Suite

  • 55 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Royal Themed Double Room

Royal Themed Double Room

Royal Themed Double Room

8.8 out of 10
Excellent
(3 reviews)
  • 13 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Suite

Junior Suite

Junior Suite

  • 23 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Executive King

Executive King

Executive King

10.0 out of 10
Exceptional
(5 reviews)
  • 22 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Double

Classic Double

Classic Double

9.0 out of 10
Wonderful
(17 reviews)
  • 12 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior King

Superior King

Superior King

9.4 out of 10
Exceptional
(18 reviews)
  • 16 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Cosy Double

Cosy Double

Cosy Double

9.0 out of 10
Wonderful
(6 reviews)
  • 11 sq m
  • Sleeps 1
  • 1 Double Bed

View all photos for Royal Themed King Room

Royal Themed King Room | Property amenity

Royal Themed King Room

  • 15 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Single

Executive Single | Property amenity

Executive Single

9.0 out of 10
Wonderful
(2 reviews)
  • 7 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Family Suite

Family Suite

Family Suite

10.0 out of 10
Exceptional
(3 reviews)
  • 33 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Royal Mews View King Room

Royal Mews View King Room

Royal Mews View King Room

9.2 out of 10
Wonderful
(20 reviews)
  • 17 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite

Executive Suite

Executive Suite

  • 24 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Royal Mews View Classic Double

Premium bedding, in-room safe, individually decorated

Royal Mews View Classic Double

10.0 out of 10
Exceptional
(4 reviews)
  • 12 sq m
  • Sleeps 2
  • 1 Double Bed

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includes taxes & fees
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About the area

London

A stay at The Rubens at the Palace places you in the heart of London, within a 15-minute walk of Buckingham Palace and Hyde Park. .This luxury hotel is 0.3 mi (0.5 km) from Victoria Station Travel Information Centre and 0.7 mi (1.2 km) from Westminster Abbey.

What's nearby

  • Buckingham Palace - 6 min walk
  • Hyde Park - 14 min walk
  • Big Ben - 18 min walk
  • Trafalgar Square - 4 min drive
  • Piccadilly Circus - 5 min drive

Getting around

  • London Victoria Station - 4 min walk
  • Victoria Underground Station - 5 min walk
  • Heathrow Airport (LHR) - 46 min drive

Restaurants

  • ‪Bag O'Nails - ‬2 min walk
  • ‪Whittard of Chelsea Buckingham Palace Road - ‬2 min walk
  • ‪Pronto a Mangia - ‬2 min walk
  • ‪Greenwood Sports Pub & Kitchen - ‬3 min walk
  • ‪Costa Coffee - ‬2 min walk

About this property

The Rubens at the Palace

Luxury London hotel in London City Centre with 2 restaurants
The Rubens at the Palace offers 161 accommodations with laptop-compatible safes and complimentary bottled water. Each accommodation is individually furnished and decorated. Beds feature premium bedding. Televisions come with satellite channels. Bathrooms include bathrobes, designer toiletries, complimentary toiletries, and hair dryers.

This London hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered daily.

Make yourself at home in one of the 161 individually decorated guestrooms. Complimentary wired and wireless internet access keeps you connected, and satellite programming provides entertainment. Bathrooms have designer toiletries and hair dryers. Conveniences include phones, as well as laptop-compatible safes and desks.
Make use of convenient amenities such as complimentary wireless internet access, concierge services, and babysitting (surcharge). Additional amenities at this hotel include gift shops/newsstands, wedding services, and a living plant wall.
Enjoy British cuisine at The English Grill, one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Need to unwind? Take a break with a tasty beverage at one of the 4 bars/lounges. English breakfasts are available daily from 7:00 AM to 11:00 AM for a fee.
Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and dry cleaning/laundry services.
English breakfasts are available for a surcharge and are served each morning between 7:00 AM and 11:00 AM.
The English Grill - This restaurant specializes in British cuisine and serves breakfast, lunch, and dinner. Reservations are required.
The Curry Room - This restaurant serves dinner only. Reservations are required. Open select days.
The Leopard Bar - This Champagne bar serves light fare only. Open daily.
The New York Bar - This cocktail bar serves light fare only. Open daily.
Bbar & Restaurant - This bar serves brunch, lunch, dinner, and light fare. Open daily.
24-hour room service is available.

Languages

Afrikaans, Chinese (Mandarin), Danish, Dutch, English, Estonian, Filipino, French, German, Hindi, Hungarian, Italian, Latvian, Lithuanian, Polish, Portuguese, Romanian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and public transport

  • Valet parking on site (GBP 70 per night)

Food and drink

  • English breakfast available for a fee daily 7:00 AM–11:00 AM: GBP 45 per person
  • 2 restaurants
  • 4 bars/lounges
  • 24-hour room service
  • Coffee/tea in a common area

Restaurants on site

  • The English Grill
  • The Curry Room
  • The Leopard Bar
  • The New York Bar
  • Bbar & Restaurant

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Meeting rooms

Accessibility

  • Lift

More

  • 100% renewable energy
  • At least 80% of lighting from LEDs
  • Biodegradable drinking straws
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Living plant wall
  • Locally owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drinks bottles
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Premium bedding

Bathroom

  • Dressing gowns
  • Designer toiletries
  • Hairdryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • Satellite channels
  • TV

Food and drink

  • Champagne service
  • Free bottled water

More

  • Bulk dispenser for toiletries
  • Connecting rooms available
  • Desk
  • Eco-friendly cleaning products provided
  • Electrical adapters/chargers
  • Energy-saving switches
  • Individually decorated
  • Individually furnished
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • LED light bulbs
  • Phone
  • Recycling
  • Soundproofing
  • Turndown service

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 21

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 500 per pet, per stay, plus a deposit of GBP 500 per stay
Service animals are welcome, and are exempt from fees
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls, pet-sitting services, litter boxes, and pet grooming services are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: GBP 100 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for English breakfast: approximately GBP 45 per person
  • Valet parking fee: GBP 70 per night
  • Pet deposit: GBP 500 per stay
  • Pet fee: GBP 500 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses eco-friendly cleaning products

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Rubens Palace
Rubens Palace Hotel
Rubens Palace Hotel London
Rubens Palace London
Rubens At The Palace London
The Rubens At The Palace Hotel London
The Rubens At The Palace London, England
The Rubens At The Palace Hotel
The Rubens At The Palace London
The Rubens At The Palace Hotel London

The Rubens at the Palace Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 705 out of 1003 reviews" "
Rating 8 - Good. 185 out of 1003 reviews" "
Rating 6 - Okay. 77 out of 1003 reviews" "
Rating 4 - Poor. 27 out of 1003 reviews" "
Rating 2 - Terrible. 9 out of 1003 reviews" "

9.4/10

Cleanliness

9.6/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Scott

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Across the street from the Royal Mews and Kings gallery! Lots of restaurants, shopping and close to Underground station at Victoria.
Stayed 2 nights in Oct 2024

10/10 Excellent

karen

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One night stop in london
Great one night stop. Great location and easy to get to. Very friendly and helpful staff.
Stayed 1 night in Oct 2024

10/10 Excellent

Emma

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Rubens always lives up to our expectations. Classic London Hotel overlooking Buckingham Palace. We had a problem with the shower but it was immediately resolved and we we’re compensated with complimentary breakfast.
Stayed 2 nights in Aug 2024

10/10 Excellent

Karen, Benbrook

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food was too expensive, especially for breakfast!
Stayed 5 nights in Oct 2024

8/10 Good

Daphne

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
We had a view of the hotel's A/C unit. Not exactly what i had in mind for the last bit of our honeymoon. They cleaned the room at every opportunity, but didn't remove the trash. We were confused my this.
Stayed 2 nights in Sep 2024

10/10 Excellent

Johanna, Whittier

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing experience. Everyone was so polite and the customer service is 5 stars. I will definitely be staying again.
Stayed 2 nights in Sep 2024

10/10 Excellent

bonnie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant Stay in London
Greeted by friendly, knowledgable staff & always very attentive to our needs especially when dining & entering & leaving the hotel.
Stayed 3 nights in Sep 2024

6/10 Okay

Nada

Disliked: Staff & service, amenities
The bed was terribly uncomfortably, the service was inconsistent. Terrible smell of fish in the hotel, all the time. Doorman not available at certain times. Overall i was not impressed with the hotel
Stayed 3 nights in Sep 2024

10/10 Excellent

Alexander

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2024

8/10 Good

David, San Francisco

Stayed 2 nights in Aug 2024

10/10 Excellent

Colleen, Brampton

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location and staff was great
Stayed 4 nights in Sep 2024

10/10 Excellent

Amy

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We LoVED our 4 nite stay at the Rubens! Room was a little small for an Executive King & bathroom was barely movable for one person, but the hotel & its location across from the Royal Mews was outstanding !
Stayed 3 nights in Sep 2024

8/10 Good

Ken

Liked: Cleanliness, staff & service, amenities
Pros: • Convenient location to Underground (transportation) & tourist stuff • Nice interior design of hotel, including room • Doormen are very nice & helpful, especially Pascal • Staff is attentive • Bed is firm (could be a negative for some) • Nice bathroom tub faucet and sprayer, has ceiling-mounted “rain” shower-head • Staff will call you daily to see if all is ok; I found this nice, but disruptive to me (I requested they not call me) Cons: • Restaurant is highly overpriced (English breakfast is $68, and unremarkable) • Bathroom lighting is extremely bad; strong down-lights, a show-stopper for women putting on make-up or if you want to see how you look before you go out • Upon arrival, they disclose that they are automatically charging you a discretionary $20 per-day service charge for front-of-house staff; the fee is optional, but most will not go through the effort to have them reduce or remove the fee (this is another way for them to increase revenue) • E-mailed a question to Guest Experience Manager regarding directions, and it took her over a week to receive a reply; I had returned from London by then • Room maintenance is poor; air-conditioning was broken in room, sink clogged, and light bulbs burnt-out (Housekeeping should be monitoring condition of room instead of burdening guests to report and witness maintenance) • Paying extra for a view of the Royal Mews was a waste and a determent; you face a busy noisy street, and you can see virtually nothing of interest
Stayed 5 nights in Aug 2024

8/10 Good

Rosemary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Splurge!
The hotel is in a great location near buckingham palace. It’s pricey but has a high end vibe( doorman, Terry robe).
Stayed 3 nights in Sep 2024

10/10 Excellent

Cameron

Stayed 4 nights in Sep 2024

8/10 Good

Loren

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 9 nights in Sep 2024

10/10 Excellent

Laurie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel Beautiful decor comfortable rooms amazingly friendly and helpful staff Location to palace, underground station and attractions was fantastic Would defintely stay again and higly reccommend staying there!
Stayed 9 nights in Sep 2024

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2024

10/10 Excellent

Sharen

Stayed 7 nights in Sep 2024

8/10 Good

Justin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a lovely hotel. Staff were extremely pleasant. Found restaurants on the high side of price with many better options in the area. Overall a good place to stay
Stayed 4 nights in Sep 2024

10/10 Excellent

Marina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Service was excellent, very good location. Highly recommended.
Stayed 3 nights in Sep 2024

10/10 Excellent

Francine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is amazing from the moment you arrive. Absolutely love this hotrl and our 3rd stay at the gorgeous hotel with amazing staff experiences throughout our stays!
Stayed 1 night in Sep 2024

10/10 Excellent

Rob, Saskatoon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
You cannot beat the location. We have great transit access and many sites are within walking distance.
Stayed 5 nights in Sep 2024

10/10 Excellent

Enrique

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel , very nice front desk and concierge people
Stayed 3 nights in Sep 2024

10/10 Excellent

Karen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved this hotel!!
Stayed 12 nights in Aug 2024