Best Western Lubbock West Inn & Suites

2.5 star property
your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for Best Western Lubbock West Inn & Suites

Seasonal outdoor pool
Suite, 1 King Bed, Non Smoking, Balcony (with Sofabed) | View from room
Suite, 1 King Bed, Non Smoking, Balcony (with Sofabed) | Private kitchenette
Reception
Family Room, Multiple Beds, Non Smoking

Reviews

8.0 out of 10
Very good

Popular amenities

  • Hot tub
  • Pool
  • Gym
  • Housekeeping
  • Breakfast included
  • Laundry

Explore the area

Map
5310 Englewood, Lubbock, TX, 79424
  • South Plains Mall
    ‪3 min drive‬
  • Lubbock Premiere Cinema
    ‪3 min drive‬
  • West End Center
    ‪4 min drive‬
  • Lubbock, TX (LBB-Preston Smith Intl.)
    ‪18 min drive‬

Room options

Suite, 1 King Bed, Accessible, Non Smoking (with Sofabed)

  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed, Non Smoking, Balcony (with Sofabed)

  • Sleeps 4
  • 1 King Bed

Standard Room, 2 Queen Beds, Bathtub

  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

Family Room, Multiple Beds, Non Smoking

  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

Standard Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

Similar properties

About the area

Lubbock

Located in Lubbock, Best Western Lubbock West Inn & Suites is within a 15-minute drive of Texas Tech University and Buddy Holly Center. .This hotel is 0.5 mi (0.8 km) from Ballet Lubbock and 1.6 mi (2.6 km) from South Plains Mall.

What's nearby

  • South Plains Mall - 3 min drive
  • Covenant Lakeside Hospital - 5 min drive
  • Lubbock Christian University - 6 min drive
  • Texas Tech University - 7 min drive
  • University Medical Center - 7 min drive

Getting around

  • Preston Smith Intl. Airport (LBB) - 18 min drive

Restaurants

  • ‪McDonald's - ‬4 min drive
  • ‪Twin Peaks - ‬3 min drive
  • ‪Sonic Drive-In - ‬3 min drive
  • ‪Sonic Drive-In - ‬16 min walk
  • ‪The Cheesecake Factory - ‬4 min drive

About this property

Best Western Lubbock West Inn & Suites

Hotel in Lubbock with free breakfast and a fitness center
Best Western Lubbock West Inn & Suites offers 73 accommodations with safes and coffee/tea makers. 27-inch LCD televisions come with cable channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Lubbock hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. Housekeeping is provided daily.

A seasonal outdoor pool and a spa tub are on site. Other recreational amenities include a fitness center.
Make yourself at home in one of the 73 guestrooms featuring refrigerators and LCD televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.
Enjoy a range of recreational amenities, including a spa tub, a fitness center, and a seasonal outdoor pool. This hotel also features complimentary wireless internet access, a banquet hall, and a vending machine.
Grab a bite from the snack bar/deli serving guests of Best Western Lubbock West Inn & Suites. A complimentary on-the-go breakfast is served on weekdays from 6:00 AM to 9:00 AM and on weekends from 6:00 AM to 10:00 AM.
Featured amenities include complimentary wired internet access, a business center, and a 24-hour front desk. Free self parking is available onsite.
A complimentary on-the-go breakfast is served on weekdays between 6:00 AM and 9:00 AM and on weekends between 6:00 AM and 10:00 AM.

Languages

English, Hindi, Spanish, Urdu

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free self-parking on site

Food and drink

  • Free on-the-go breakfast available 6:00 AM–9:00 AM on weekdays and 6:00 AM–10:00 AM on weekends

Things to do

  • Fitness centre
  • Seasonal outdoor pool
  • A hot tub

Family friendly

  • Laundry facilities
  • Fridge
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Laundry facilities
  • Luggage storage

Business services

  • Business centre
  • A meeting room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Grab bar in shower
  • Portable shower seat
  • Roll-in shower
  • Step-free path to entrance
  • Well-lit path to entrance

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • 27-inch LCD TV
  • TV channels

Food and drink

  • Coffee/tea maker
  • Fridge

More

  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop-friendly workspace
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher and a first aid kit

We should mention

The seasonal pool will be open from May to October
Pool access available from 10 AM to 11 PM

Property is also known as

Arbor Inn Lubbock
Arbor Inn
Arbor Lubbock
Arbor Hotel Lubbock
Arbor Inn Suites
Lubbock West & Suites Lubbock
Best Western Lubbock West Inn & Suites Hotel
Best Western Lubbock West Inn & Suites Lubbock
Best Western Lubbock West Inn & Suites Hotel Lubbock

Best Western Lubbock West Inn & Suites Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 136 out of 275 reviews" "
Rating 8 - Good. 64 out of 275 reviews" "
Rating 6 - Okay. 31 out of 275 reviews" "
Rating 4 - Poor. 19 out of 275 reviews" "
Rating 2 - Terrible. 25 out of 275 reviews" "

8.2/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Jimmy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was good. Pleasant place to stay
Stayed 1 night in Oct 2024

10/10 Excellent

Jimmy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant stay
Stayed 1 night in Oct 2024

10/10 Excellent

Jimmy

Stayed 1 night in Oct 2024

2/10 Terrible

Jimmy R

Travelled with family
Disliked: Amenities, property conditions & facilities
Room not ready, helped desk clerk with linens, etc. Trash in hallway all three days in front of my door.
Stayed 2 nights in Sep 2024

10/10 Excellent

Dominic

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stay elsewhere
We were in a room that had a horrible patch on the ceiling and random screw holes in the wall. The beds and pillows were extremely uncomfortable, and the kids felt the bathtub was dirty. The A/C worked great and the breakfast was OK.
Stayed 1 night in Oct 2024

10/10 Excellent

susan

Stayed 1 night in Oct 2024

8/10 Good

Lorrie

Stayed 1 night in Sep 2024

10/10 Excellent

Kesha

Stayed 1 night in Sep 2024

8/10 Good

amy

Liked: Cleanliness, staff & service, property conditions & facilities
I really enjoyed my stay very quiet staff was nice
Stayed 3 nights in Sep 2024

8/10 Good

Devan

Liked: Staff & service, property conditions & facilities
Went well, no problems
Stayed 1 night in Oct 2024

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Chrystal

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great experience all around
Stayed 2 nights in Sep 2024

10/10 Excellent

Leslie

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024

6/10 Okay

Taylor

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
The room was big, had working fridge. Beds were advertised as queens but were actually doubles. Beds were very hard. Carpets were stained. Bathroom outdated with facet/fixtures falling off. The shower just felt “icky” leaving you feeling dirty. The worst parts: The dining area smelled heavily of cleaning chemicals. Made me think of drinking out of toilets. Creeped me out not to mention all the bird feathers, bird potty all over the property and the dead bird next to the pool. I didn’t let my kids go in there! The staff were kind and helpful.
Stayed 2 nights in Sep 2024

8/10 Good

GARY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel and all facilities were great but the pool area has a real pigeon problem
Stayed 1 night in Sep 2024

10/10 Excellent

Ezequiel

Stayed 1 night in Aug 2024

10/10 Excellent

Bridget

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel especially for the price!
Stayed 1 night in Sep 2024

4/10 Poor

Nicholas

Disliked: Staff & service, property conditions & facilities
Shower head was corroded and no pressure. There for two nights and no turndown service AT ALL. And no, I didn’t have the DND sign up. The pool was dirty and very cold. Breakfast was not great: juices were watery, gravy for biscuits was watery, and eggs and sausage were lukewarm. I have a reservation for November, I really hope they improve the situation.
Stayed 2 nights in Sep 2024

8/10 Good

Alan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only critique would be, there are 4 people staying in a room and only 2 towels provided.
Stayed 1 night in Sep 2024

2/10 Terrible

Javier Adrian

Stayed 2 nights in Sep 2024

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Nice room, but terrible mattress.
Front desk attendant was very pleasant and welcoming! Room was clean and didn't appear worn from over use. Our main complaint was the mattress, which was very firm and really ruined the entire stay. We didnt sleep well and we felt terrible the rest of the day due to the uncomfortable mattress.
Stayed 1 night in Sep 2024

10/10 Excellent

Delia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location for this Best Western is very good. It's close to restaurants, shopping and some attractions. The hotel itself is very well kept. My room was spacious and very clean. This is the kind of accommodations I would love if I was staying for several days or more. The staff was excellent and they serve a hot breakfast. I would definitely stay here again.
Stayed 1 night in Sep 2024

10/10 Excellent

Cassandra

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great choice
Amazing rooms. Huge! Loved everything about our stay here! Breakfast was great as well!
Stayed 1 night in Sep 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024