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Hotel Alpina

3.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Alpina

Front of property
City view
Property grounds
Deluxe Design Double Room
Terrace/patio

Reviews

7.8 out of 10

Good

Popular amenities

  • Bar
    Bar
  • 24/7 front desk
    24/7 front desk
  • Breakfast available
    Breakfast available
  • Pet-friendly
    Pet-friendly
  • Housekeeping
    Housekeeping
  • Laundry
    Laundry

Explore the area

Map
Frankenstrasse 6, Lucerne, LU, 6003
  • The Swiss Path
    3 min walk
  • Mt. Rigi
    3 min walk
  • KKL Lucerne
    4 min walk
  • Emmen Air Base (EML)
    17 min drive

Room options

View all photos for Deluxe Design Double Room

Deluxe Design Double Room

Deluxe Design Double Room

  • 26 sq m
  • City view
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Single Room

Standard Single Room

Standard Single Room

  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Triple Room

Standard Triple Room

Standard Triple Room

  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed OR 3 Twin Beds

View all photos for Superior Double Room

Superior Double Room

Superior Double Room

  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Quadruple Room

Quadruple Room

Quadruple Room

  • 32 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Twin Bunk Bed

Similar properties

Front of property
Hotel Monopol
Pet-friendly
Free WiFi
Restaurant
Air conditioning
4.1 out of 5, Very good, (545)
The price is NZ$362
for 1 night
includes taxes & fees
6 Dec - 7 Dec
Hotel Monopol

About the area

Lucerne

A stay at Hotel Alpina places you in the heart of Lucerne, within a 5-minute walk of KKL Lucerne and Chapel Bridge. .This hotel is 0.3 mi (0.5 km) from Jesuit Church and 0.9 mi (1.5 km) from Lion Monument.

What's nearby

  • KKL Lucerne - 4 min walk - 0.4 km
  • Chapel Bridge - 4 min walk - 0.4 km
  • Lucerne Town Hall - 7 min walk - 0.6 km
  • Lion Monument - 14 min walk - 1.2 km
  • Chateau Guetsch - 5 min drive - 3.3 km

Getting around

  • Lucerne (QLJ-Lucerne Train Station) - 3 min walk
  • Zurich Airport (ZRH) - 59 min drive

Restaurants

  • ‪Tibits - ‬3 min walk
  • ‪Starbucks - ‬1 min walk
  • ‪Yooji's - ‬1 min walk
  • ‪Caffe Spettacolo - ‬2 min walk
  • ‪Heini - ‬3 min walk

About this property

Hotel Alpina

Hotel with a 24-hour front desk, a quick walk to KKL Lucerne
Hotel Alpina offers 35 accommodations with safes and hair dryers. Beds feature premium bedding. Televisions come with satellite channels. Bathrooms include showers.

This Lucerne hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Make yourself at home in one of the 35 guestrooms. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms have showers and hair dryers. Conveniences include phones, as well as safes and desks.
Take in the views from a terrace and make use of amenities such as complimentary wireless internet access and shopping on site.
At Hotel Alpina, enjoy a satisfying meal at the restaurant. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily from 6:30 AM to 11:00 AM for a fee.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. Limited parking is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 11:00 AM.
Hotel Alpina has a restaurant on site.

Languages

English, French, German

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Limited on-site parking
  • Off-site parking within 328 ft (CHF 35 per night); discounts available
  • Street parking available

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–11:00 AM: CHF 25-30 for adults and CHF 15-30 for children
  • 1 restaurant
  • 1 bar

Things to do

  • Shopping centre
  • Shopping

Family friendly

  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Outdoors

  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Handrails in stairwells
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible path to lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Bed sheets
  • Blackout drapes/curtains
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Hairdryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • 50-cm TV
  • Satellite channels

More

  • Desk
  • Iron/ironing board (on request)
  • Local maps
  • Phone
  • Safe
  • Soundproofing

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 9:30 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival
If you arrive at the property after hours, you'll need to check in at an alternate location: [Hotel MONOPOL Luzern Pilatusstrasse 1 6003 Luzern]
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CHF 20 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Up to 33 lbs per pet
Food and water bowls are available

Children and extra beds

Children are welcome
Cribs (infant beds) are available for CHF 30.0 per night

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CHF 50.00 per stay (for stays between 1 January - 31 December)
  • A tax is imposed by the city: CHF 2.00 per person, per night. This tax does not apply to children under 12 years of age.
  • Tourism fee: CHF 2.50 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately CHF 25 to 30 for adults, and CHF 15 to 30 for children
  • Nearby parking fee: CHF 35 per night(328 ft away; open 24 hours)
  • Pet fee: CHF 20 per pet, per night
  • Service animals are exempt from fees
  • Crib (infant bed) fee: CHF 30.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Breakfast is served at Hotel Monopol, located next door.

We should mention

Only registered guests are allowed in the guestrooms

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 stars.

Property is also known as

Alpina Lucerne
Hotel Alpina Lucerne
Alpina Hotel Lucerne
Hotel Alpina Hotel
Hotel Alpina Lucerne
Hotel Alpina Hotel Lucerne

Hotel Alpina Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 97 out of 366 reviews" "
Rating 8 - Good. 157 out of 366 reviews" "
Rating 6 - Okay. 73 out of 366 reviews" "
Rating 4 - Poor. 20 out of 366 reviews" "
Rating 2 - Terrible. 19 out of 366 reviews" "

8.4/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

2/10 Terrible

ata

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

8/10 Good

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ok
Stayed 1 night in Jul 2024

2/10 Terrible

Elizabeth

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

8/10 Good

Kelly

Liked: Cleanliness, staff & service, property conditions & facilities
The internet was very spotty. I had to re-log in at least 10 times in 24 hours because it kept kicking me off. Otherwise it was great. The staff was helpful and the location was great.
Stayed 1 night in Jun 2024

10/10 Excellent

Luisa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

2/10 Terrible

Robert

Travelled with family
Disliked: Staff & service
We reserved and paid for our room months in advance. When we arrived on a rainy night after traveling the receptionist informed us that they were over booked and they “upgraded” us to a hotel across town and all we had to do is go back out in the rain with our luggage and wait for a bus. Our”upgraded” hotel was near nothing at we spent hundreds of dollars over the course of 3 days on cabs and walked miles to get our group back to the area where we were originally booked, for restaurants a sight seeing. Another family was trying to check in at the same time and were also sent across town in the rain. Terrible experience. Do not book here and expect to have a room. They did nothing in they way of compensation, they just expected us to accept their incompetence and lack of professionalism. Zero Stars. Less if possible.
Stayed 2 nights in Jun 2024

10/10 Excellent

catherine

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel in a convenient location…I had a lovely balcony too…I would definitely stay here again!!! 👍💕🤗
Stayed 2 nights in Jun 2024

10/10 Excellent

Ramprasad

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean property and super helpful staff
Stayed 2 nights in Jun 2024

4/10 Poor

Swapnil

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

4/10 Poor

Patrick

Disliked: Cleanliness
The hotel is next to a night club and a pizzeria. You can hear the night club all night long. The smell of the pizzeria filled the hallway and stayed in the room. I found an empty water bottle under the bed from the previous resident. The breakfast was very good though. I would not recommend this hotel especially for the price.
Stayed 2 nights in Apr 2024

10/10 Excellent

Margaret, FOSTER

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a very convenient hotel right next to the station but safe and quiet. Staff were very friendly and lots of help with things to do locally.
Stayed 2 nights in Apr 2024

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sweet
Stayed 1 night in Mar 2024

8/10 Good

Jason

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A Good Place to Stay in Lucerne
It was a good hotel with a good location. Both check-in and breakfast are in the hotel half a block or less away... which was weird, but not horrible. But it was a very good place to stay, and a good start to our vacation
Stayed 3 nights in Mar 2024

10/10 Excellent

Yong Siong, Singapore

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very close to the main station and very convenient
Stayed 1 night in Feb 2024

10/10 Excellent

Andree

Location. Staff. Facilities. Breakfast. Everything was terrific.
Stayed 3 nights in Jan 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Our quad room was really nice and really modern. The location was good. The only weird thing was that there is basically no staff to receive or help guests.
Stayed 2 nights in Dec 2023

8/10 Good

Cathy

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to train station. Very noisy, squeaky floors. Loud noisy street below. No front desk. Had to check in a hotel next door.
Stayed 3 nights in Dec 2023

2/10 Terrible

Christina

Disliked: Property conditions & facilities
Stayed 2 nights in Sep 2023

6/10 Okay

Sehyon

Liked: Staff & service
It was too noisy at night.
Stayed 3 nights in Oct 2023

8/10 Good

Kristina

Travelled with partner
Liked: Cleanliness
Super close to the train station and lots of restaurant options in the area. The only downside is there isn’t front desk staff at this location regularly. We were told staff would be there until 8 pm, but when we arrived to check in at 7 pm there was no one there. The partner hotel is just around the corner and easy to access so it was a quick fix.
Stayed 2 nights in Oct 2023

10/10 Excellent

Vivian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are super helpful and friendly! :) enjoyed my stay in Luzern and at Hotel Alpina very much
Stayed 2 nights in Aug 2023

4/10 Poor

Patricia

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
The room was ok but did not have air conditioning. There were two oscillating fans, which was nice, but we needed some cooler air so we had to sleep with open windows. There are several bars in the area and a restaurant next door. People were smoking cigarettes and the smoke came up into our room. It was Saturday night and the bars were open until 4 am. I was awakened many times, even with the provided ear plugs, and after 3 am, I could not fall asleep due to the constant yelling and screaming of the men and women at the bars. They continued to yell until 6:30 in the morning. It was awful!!!! The shower tiles were covered with epoxy at some point but that was bubbling up and rust and mold were behind the peeling epoxy paint. I like a clean shower. It was a very noisy location so I do not recommend it unless you like to drink all night. It was very close to the historic bridge and that was why I chose it.
Stayed 1 night in Aug 2023

2/10 Terrible

Brandy Anne

Travelled with family
Liked: Cleanliness
Upgraded rooms, overpriced for property and amenities
Stayed 2 nights in Aug 2023

10/10 Excellent

Krishna, morrisville

Liked: Staff & service, property conditions & facilities
Old style hotel but close all attractions

10/10 Excellent

DARSHANA

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very near and near to Luzern station
Stayed 1 night in Jul 2023