Staff is friendly and tries hard, but limited English language in the lobby and the restaurant. Has their own taxi service that can be overly priced. If they ask 50,000 kyats, they will take 10,000-15,000 Kyats. I would recommend to use GRAB App along with hotel taxi depending on your daily needs.
They put me in a room on the 6th floor right below the Restaurant on the 7th floor. I can hear the Restaurant staff at early morning and night cleaning and banging around. Breakfast is nice and convenient, Rice, noodles, side dishes, fruit, toast, flavor is average.
The hotel is very near the central rail station, so you will hear the train horn especially at night. Surrounding area has bars and certain nights, you will hear loud band music into approx 1-2am. Guest has the tendency to close theirs doors loudly and it will echoes in the hallways...my guess is They are Burmese or Chinese.
Lot of hot water, room is fairly clean, and air conditioning works well.
Other than loudness, the Hotel is Downtown and cheap.
Spend more and research the surroundings hotels if you care about quietness, extra amenities, and Higher English comprehension staff.