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Vale Resort

4.0 star property

Photo gallery for Vale Resort

Exterior
Sauna, steam room, body treatments, body scrubs, facials
Property amenity
Hypo-allergenic bedding, in-room safe, desk, blackout curtains
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Hot tub

Explore the area

Map
Hensol Park, Hensol, Pontyclun, Wales, CF72 8JY
  • The Royal Mint Experience
    ‪10 min drive‬
  • St. Fagans National Museum of History
    ‪11 min drive‬
  • Principality Stadium
    ‪18 min drive‬
  • Cardiff (CWL-Cardiff Intl.)
    ‪23 min drive‬

Room options

View all photos for Standard Twin Room, 2 Single Beds

Standard Twin Room, 2 Single Beds

Standard Twin Room, 2 Single Beds

  • 20.0 sq m
  • Resort view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

  • 20 sq m
  • Resort view
  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Double Room

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Executive Double Room

  • 32 sq m
  • Golf view
  • Sleeps 2
  • 1 Double Bed

Standard Room

  • Sleeps 2
  • 1 Double Bed

Similar properties

Exterior

Llanerch Vineyard Hotel

  • Parking included
  • Free WiFi
  • Restaurant
  • Breakfast available
4.8 out of 5, Exceptional, (489)
The price is NZ$564
for 1 room
includes taxes & fees
3 May - 4 May
Llanerch Vineyard Hotel

About the area

Pontyclun

Located in Pontyclun, Vale Resort is within a 15-minute drive of Llantrisant Castle and The Royal Mint Experience. .This family-friendly hotel is 11.8 mi (19 km) from Principality Stadium and 13.5 mi (21.8 km) from Cardiff Bay.

What's nearby

  • The Royal Mint Experience - 10 min drive - 8.5 km
  • St. Fagans National Museum of History - 11 min drive - 10.5 km
  • Cardiff Castle - 17 min drive - 18.9 km
  • Cardiff Bay - 17 min drive - 21.8 km
  • Principality Stadium - 18 min drive - 19.1 km

Getting around

  • Pontyclun Station - 9 min drive
  • Cardiff International Airport (CWL) - 23 min drive

Restaurants

  • ‪McDonald's - ‬7 min drive
  • ‪The Fox and Hounds - ‬12 min drive
  • ‪The Pipeworks Bar - ‬8 min drive
  • ‪The Boars Head - ‬9 min drive
  • ‪Miskin Arms - ‬5 min drive

About this property

Vale Resort

Family-friendly hotel with 2 restaurants and a full-service spa
Vale Resort offers 143 accommodations with safes and coffee/tea makers. A pillow menu is available. 32-inch flat-screen televisions come with digital channels.

Bathrooms include showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Guests can play rounds at the 36-hole golf course and enjoy other recreation facilities including 3 outdoor tennis courts. An indoor pool and a hot tub are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Vale Spa has 20 treatment rooms. Services include facials, body scrubs, body treatments, and manicures and pedicures. The spa is equipped with a sauna and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Stay in one of 143 guestrooms featuring flat-screen televisions. Complimentary wired and wireless internet access keeps you connected, and digital programming provides entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. After practicing your swing on the golf course, you can enjoy other recreational amenities including outdoor tennis courts and an indoor pool. This hotel also features complimentary wireless internet access, concierge services, and babysitting (surcharge).
Grab a bite at Champagne Bar, one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink at one of the 3 bars/lounges. Buffet breakfasts are served on weekdays from 7 AM to 10 AM and on weekends from 7:30 AM to 10:30 AM for a fee.
Featured amenities include a 24-hour business center, express check-out, and complimentary newspapers in the lobby. Event facilities at this hotel consist of a conference center and meeting rooms. Free valet parking is available onsite.
Buffet breakfasts are available for a surcharge on weekdays between 7 AM and 10 AM and on weekends between 7:30 AM and 10:30 AM.
Vale Resort has 2 restaurants serving breakfast, lunch, and dinner.
Champagne Bar - Onsite Champagne bar.
24-hour room service is available.

Languages

English, Welsh

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free valet parking on site

Food and drink

  • Buffet breakfast available for a fee 7 AM to 10 AM on weekdays and 7:30 AM to 10:30 AM on weekends; GBP 18.95 per person
  • 2 restaurants
  • 3 bars/lounges
  • A coffee shop/cafe

Restaurants on site

  • Champagne Bar

Things to do

  • 3 outdoor tennis courts
  • 36-hole golf course
  • Children's club
  • Full-service spa
  • Golf
  • Golf driving range
  • Golf lessons
  • Gym
  • Hot tub
  • Indoor pool
  • Racquetball/squash
  • Sauna
  • Steam room

Family friendly

  • Children's club (surcharge)
  • Free cot
  • In-room babysitting
  • Indoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • Conference centre
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Full-service spa

  • 20 treatment rooms
  • Body scrubs
  • Facials
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 5:30 AM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for GBP 20.0 per night
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately GBP 18.95 per person
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: GBP 20.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Guests under 18 years old are not allowed in the spa

National rating

This property has received its official star rating from Visit Wales.

Property is also known as

Vale Pontyclun
Vale Resort Pontyclun
Vale Resort
Vale Resort Hotel
Vale Resort Pontyclun
Vale Resort Hotel Pontyclun

Vale Resort Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 502 out of 887 reviews
Rating 8 - Good. 246 out of 887 reviews
Rating 6 - Okay. 87 out of 887 reviews
Rating 4 - Poor. 32 out of 887 reviews
Rating 2 - Terrible. 20 out of 887 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Colin

Business traveller
Liked: Cleanliness, staff & service
Stayed 1 night in Jan 2025

10/10 Excellent

Robert

Stayed 1 night in Jan 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing.
Stayed 1 night in Jan 2025

10/10 Excellent

neil

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Garry

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

sharon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect for a relaxed stay

A lovely hotel, the room was beautiful, very spacious. Spa excellent. The only negative was the bar meal, the service was not the best and errors made during order process. Otherwise a lovely stay, would recommend
Stayed 1 night in Dec 2024

10/10 Excellent

noreen

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love stay. Clean room, comfy bed and great food.
Stayed 2 nights in Dec 2024

10/10 Excellent

Scott

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great hotel, at a reasonable cost. Nice large room, loads of free parking, excellent gym facilities and nice food. Would happily stay again if I'm in the area.
Stayed 1 night in Dec 2024

6/10 Okay

Nigel

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort

Incident needs resolving

I have requested the manager to contact me regarding an incident I experienced at the venue. They have my details and I am still waiting. Can you get them to call me please ?
Stayed 1 night in Nov 2024

8/10 Good

Anthony

Business traveller

Very nice hotel

Very nice hotel , gym and all facilities of a good standard.
Stayed 1 night in Dec 2024

10/10 Excellent

Lynne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A big success for a sole guest with a scooter.

My stay was excellent, from start to finish my customer service was first class. From the night porter checking me in to the receptionist taking my bag back to the car nothing was too much trouble. The service was so genuine I didn’t feel I needed to ask for anything the staff offered. From making my breakfast late because I had a flat tyre on my mobility scooter and couldn’t get to the restaurant, to calling the greenkeeper who looks after the golf buggies to try and fix the scooter tyre, to helping me get in it back in the car. My room was changed to ground floor, the porter found me a doorstop so I could drive in and out of the room. Little things to some people, a huge help to someone like me. The only down side of my day was the fact the pool area was closed for renovation. The price was not reduced and I didn’t see that until I had booked. I book the vale because of the leisure facilities. When I saw it was closed I didn’t arrive that afternoon but left it until late evening. Hopefully I can get a pass to come in for a day when it’s open again. I was glad I did come late as the South African night porter was exceptionally helpful and we chatted about rugby. It felt like the staff there were a happy family and as a guest I was one of the cousins. I am glad I went back to staying at the Vale. Well done team Vale.
Nov 23
Dinner
Stayed 1 night in Nov 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly welcome by reception staff. Ready to help and advise. Very friendly bar staff. The hotel was very clean and the room was great - plenty of space and a balcony.
Stayed 1 night in Nov 2024

10/10 Excellent

mark

Stayed 1 night in Nov 2024

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very pleasant and friendly staff. Nothing too much trouble.
Stayed 1 night in Nov 2024

10/10 Excellent

Aisake

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very modernly antique.
Stayed 1 night in Nov 2024

2/10 Terrible

Liam

Disliked: Staff & service, property conditions & facilities
A
Stayed 1 night in Nov 2024

10/10 Excellent

Joanne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful surrounding grounds.
Stayed 1 night in Nov 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2024

8/10 Good

Demetra

Stayed 1 night in Nov 2024

10/10 Excellent

Hamboulla

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Catherine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We attended a wedding here and everything was superb, from the food, to the staff and the absolutely stunning reception room. Our bedroom was absolutely huge and had all modern comforts. Would definitely recommend.
Stayed 1 night in Nov 2024

10/10 Excellent

Babafemi Christian

Stayed 1 night in Oct 2024

2/10 Terrible

Matthew

Stayed 1 night in Sep 2024