Ashland Hills Hotel & Suites

3.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Ashland Hills Hotel & Suites

Lobby sitting area
Tennis court
Exterior
Suite, 1 King Bed
Lobby sitting area

Reviews

9.0 out of 10

Wonderful

Popular amenities

Explore the area

Map
2525 Ashland St, Ashland, OR, 97520
  • Southern Oregon University
    3 min drive
  • Oak Tree Restaurant & Lounge
    1 min walk
  • Rogue Valley Transit Center
    17 min drive
  • Ashland, OR (AHM-Sumner Parker Field)
    2 min drive

Room options

Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed

  • Sleeps 3
  • 1 King Bed

Premium Room, 1 King Bed

  • Sleeps 3
  • 1 King Bed

Suite, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Suite, 2 Double Beds

  • Sleeps 4
  • 2 Double Beds

Similar properties

About the area

Ashland

When you stay at Ashland Hills Hotel & Suites in Ashland, you'll be near ski lifts, within a 5-minute drive of Southern Oregon University and Weisinger Family Winery. .This ski hotel is 1.6 mi (2.7 km) from Schneider Museum of Art and 2 mi (3.2 km) from ScienceWorks Hands-On Museum.

What's nearby

  • Southern Oregon University - 3 min drive
  • Oregon Cabaret Theatre - 7 min drive
  • Oregon Shakespeare Festival - 7 min drive
  • Lithia Park - 9 min drive
  • Mount Ashland Ski Area - 28 min drive

Getting around

  • Rogue Valley Intl. Airport (MFR) - 20 min drive

Restaurants

  • ‪Taco Bell - ‬9 min walk
  • ‪Wendy's - ‬2 min drive
  • ‪Morning Glory - ‬4 min drive
  • ‪Caldera Brewery & Restaurant - ‬6 min walk
  • ‪Case Coffee Roasters - ‬3 min drive

About this property

Ashland Hills Hotel & Suites

Ski hotel with a free shuttle to the slopes
Ashland Hills Hotel & Suites offers 173 air-conditioned accommodations with coffee/tea makers and hair dryers. Flat-screen televisions come with premium cable channels. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Housekeeping is provided on request.

2 outdoor tennis courts and complimentary bicycles are featured at the hotel. An outdoor pool and a spa tub are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services.
Make yourself at home in one of the 173 air-conditioned rooms featuring refrigerators and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include desks and coffee/tea makers, and housekeeping is provided on request.
After a day on the slopes, enjoy recreational amenities including outdoor tennis courts and an outdoor pool. This hotel also features complimentary wireless internet access, ski storage, and tour/ticket assistance. You'll be on the slopes in no time with the complimentary ski shuttle.
Enjoy a meal at the restaurant or snacks in the coffee shop/cafe. The hotel also offers room service. Quench your thirst with your favorite drink at the bar/lounge. A complimentary continental breakfast is served daily from 7 AM to 10 AM.
Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Ashland? This hotel has 10904 square feet (1013 square meters) of space consisting of a conference center and meeting rooms. Free self parking is available onsite.
A complimentary continental breakfast is served each morning between 7 AM and 10 AM.
Ashland Hills Hotel & Suites has a restaurant on site.
Room service is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • On-site parking includes off-street options
  • Free ski shuttle

Food and drink

  • Free continental breakfast available daily 7 AM–10 AM
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Room service available
  • Coffee/tea in a common area

Restaurants on site

  • Luna Cafe and Mercantile

Things to do

  • 2 outdoor tennis courts
  • Fitness centre
  • Free bike hire
  • Outdoor pool
  • Playground
  • Spa services
  • A hot tub

Family friendly

  • Free cots/infant beds
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Fridge
  • Rollaway/extra beds (surcharge)

Conveniences

  • Ballroom
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk
  • Dry-cleaning service
  • Housekeeping (on request)
  • Laundry facilities
  • Luggage storage
  • Ski passes
  • Ski storage
  • Tour/ticket assistance

Business services

  • Business centre
  • Conference centre (10904 square feet of space)
  • Meeting rooms

Outdoors

  • BBQ grill(s)
  • Garden
  • Picnic area
  • Pool sunloungers
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Free cots/infant beds
  • Rollaway/extra beds (surcharge)

Bathroom

  • Eco-friendly toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • TV channels
  • Flat-screen TV
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Eco-friendly cleaning products provided
  • Free local calls
  • Iron/ironing board
  • LED light bulbs

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 2:00 AM
Late check-in subject to availability

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 30 per accommodation, per night
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
4 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.0 per night
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Service fee: USD 5.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 30 per accommodation, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Ashland Hills
Ashland Hills Hotel
The Village Hotel Ashland Hills
The Village Suites At Ashland Hills Hotel Ashland
Windmill Inn Of Ashland
Ashland Hills & Suites Ashland
Ashland Hills Hotel & Suites Hotel
Ashland Hills Hotel & Suites Ashland
Ashland Hills Hotel & Suites Hotel Ashland

Ashland Hills Hotel & Suites Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 978 out of 1510 reviews" "
Rating 8 - Good. 346 out of 1510 reviews" "
Rating 6 - Okay. 115 out of 1510 reviews" "
Rating 4 - Poor. 48 out of 1510 reviews" "
Rating 2 - Terrible. 23 out of 1510 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Ying

Stayed 1 night in Aug 2024

10/10 Excellent

frank

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Sarah, Milwaukie

Stayed 1 night in Aug 2024

8/10 Good

Jason

Stayed 1 night in Sep 2024

10/10 Excellent

Sara

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Bobby

Stayed 1 night in Aug 2024

8/10 Good

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Gjergj

Stayed 1 night in Aug 2024

4/10 Poor

Bernice

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
The person that checked me in, charged me for the room in additional to the incidentals and resort fee. This is no resort. Then, when I asked the person to make the correction, I was told that it could not be done. I was also told that I should have looked at the total before hitting ok. When I asked if it was possible to get a receipt, she said that comes form Expedia. I then explained, that there should be a receipt of your hotel charges my card. They continued to tell me, that wasn't necessary and not needed to get one. When I checked out in the morning, the staff again was arguing with me about getting a receipt. I told them I charged my food to my room therefore I want a receipt, she spent a good 5 min debating me on giving me one. Terrible staff... very unprofessional and no customer service at the front desk.
Stayed 1 night in Sep 2024

8/10 Good

Malia

Stayed 3 nights in Sep 2024

10/10 Excellent

Rui

Liked: Cleanliness
Stayed 1 night in Sep 2024

8/10 Good

Mike

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was great for a quick stopover. The hotel was well maintained, great lobby, room, and food options. The only negative was a chemical smell in the room and hallway.
Stayed 1 night in Sep 2024

2/10 Terrible

Danielle

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
There are hidden fees! More than twice what the original price. The person who checked us in was terse boardering on rude. There was a creepy guy who followed us to our room (not the hotel's fault, I know) Hotel texted shortly after check in asking for a review and when i responded a bot answered. The privacy lock (a chain) was missing and the broken parts were screwed to the frame. The toilet barely flushed. No shampoo, conditioner and lotion. Just a bar of soap, some cotton balls, qtips and a make up remover wipe. The fridge froze our dinks. The free breakfast was disgusting, frozen or powered eggs, sweetened waffels, horrid lighting coffee flavored water. AND the coffee maker in the room didn't work. I texted the front desk, as previously prompted when reviewed and i just got the same canned answer that someone would get back to us between 7am-9pm and it was already 8:30am. I want my money back. Be warned.
Stayed 1 night in Sep 2024

8/10 Good

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Thomas

Stayed 1 night in Aug 2024

8/10 Good

aaron

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ok hotel
Room was big and clean. Pillows were a bit lumpy/uncomfortable and bed was just ok. Hotel feels a bit rundown. Free breakfast was bad, even by free breakfast low standards.
Stayed 1 night in Sep 2024

8/10 Good

LARRY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
OSF Visit
A comfortable place to stay while visiting Ashland for the Shakespeare Festival
Stayed 4 nights in Sep 2024

10/10 Excellent

Cristie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

8/10 Good

Kelly

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Katie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pet Friendly and easy to get around.
Stayed 2 nights in Jul 2024

8/10 Good

Yasuko

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff there was very friendly and nice hotel, but I had to pay additional taxes when I checked in. Which I was not expected.
Stayed 1 night in Sep 2024

4/10 Poor

Caroline

Travelled with group
Liked: Cleanliness, amenities
Disliked: Staff & service, property conditions & facilities
As soon as you walk in to lobby, which is bright and filled with unique artwork, you smell a stale, old smell like an old library. Grounds were nice, room was ok. Bathroom and doors need updating. The biggest issue we had was that our keys kept on getting demagnetized and we had to get new ones every day. We got locked out in the pool area because the door was also having issues with its sensor. I had to call the front desk to let us in after waiting on hold for 10 minutes. No turn down or room refresh offered if you stay less than 4 nights ( we stayed 3). And when I asked for some extra toilet paper at the front desk the guy was rude. Didn’t get his name because no one wore name tags. Also, they charged my card and my friend’s card since she put hers down for incidentals. After going to the front desk to make sure that all room charges should go on my card and again when we checked out, the incompetent staff still managed to charge the 3 nights stay on both our cards. Will never stay here again.
Stayed 3 nights in Aug 2024

8/10 Good

Lori

Stayed 3 nights in Aug 2024

10/10 Excellent

kaitlyn

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2024

6/10 Okay

Roy

Travelled with family
Disliked: Staff & service
Confusing to get around in. We had 3 people in our room. Room was supplied for 2. Staff was not responsuve since there was only one person at the desk at 6am and no one was available. Person at the desk was not friendly.
Stayed 1 night in Sep 2024