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Umbral, a Curio Collection by Hilton

4.5 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Umbral, a Curio Collection by Hilton

Lobby
Outdoor pool
Outdoor pool
Suite, 1 Bedroom
Suite, 1 Bedroom, Balcony | Living area

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Hot tub
  • Pool
  • Pet-friendly
  • Bar
  • Gym
  • Housekeeping

Explore the area

Map
Calle de Venustiano Carranza 69, Centro Historico, Mexico City, 06000
  • Madero Street
    3 min walk
  • Metropolitan Cathedral
    6 min walk
  • National Palace
    6 min walk
  • Mexico City (MEX-Mexico City Intl.)
    21 min drive

Room options

View all photos for Room, 1 Queen Bed

Room, 1 Queen Bed

Room, 1 Queen Bed

  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 King Bed

Down duvets, in-room safe, individually decorated, desk

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Single Beds (Indoor Balcony)

Down duvets, in-room safe, individually decorated, desk

Room, 2 Single Beds (Indoor Balcony)

  • 28 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Suite, 1 Bedroom, Balcony

Suite, 1 Bedroom, Balcony

Suite, 1 Bedroom, Balcony

  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed

Down duvets, in-room safe, individually decorated, desk

Room, 1 King Bed

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Indoor Balcony)

Room, 1 King Bed (Indoor Balcony) | View from room

Room, 1 King Bed (Indoor Balcony)

  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom

Suite, 1 Bedroom

  • 46 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower)

Room, 1 King Bed, Accessible (Roll-In Shower)

Room, 1 King Bed, Accessible (Roll-In Shower)

  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Suite, 1 King Bed

Premium Suite, 1 King Bed

Premium Suite, 1 King Bed

  • 51 sq m
  • Sleeps 3
  • 1 King Bed

Similar properties

Restaurant

Zocalo Central & Rooftop Mexico City

Breakfast included
Parking included
Free WiFi
Restaurant
4.9 out of 5, Exceptional, (2292)
The price is NZ$358
for 1 room
includes taxes & fees
2 Jan - 3 Jan
Zocalo Central & Rooftop Mexico City

About the area

Mexico City

A stay at Umbral, a Curio Collection by Hilton places you in the heart of Mexico City, within a 15-minute walk of Zócalo and Palacio de Bellas Artes. .This luxury hotel is 0.6 mi (1 km) from Alameda Central and 2.2 mi (3.6 km) from Paseo de la Reforma.

What's nearby

  • Metropolitan Cathedral - 6 min walk
  • Zócalo - 7 min walk
  • Palacio de Bellas Artes - 10 min walk
  • Alameda Central - 12 min walk
  • Paseo de la Reforma - 4 min drive

Getting around

  • Zocalo Station - 7 min walk
  • Mexico City Buenavista Station - 16 min drive
  • Benito Juarez International Airport (MEX) - 21 min drive

Restaurants

  • ‪Centro Histórico - ‬1 min walk
  • ‪El Café Palacio - ‬2 min walk
  • ‪La Parroquia de Veracruz - ‬1 min walk
  • ‪Starbucks - ‬2 min walk
  • ‪Pirates Burgers - ‬2 min walk

About this property

Umbral, a Curio Collection by Hilton

Luxury Mexico City hotel in Historic Center with bars
Umbral, a Curio Collection by Hilton offers 59 accommodations with MP3 docking stations and espresso makers. These individually decorated accommodations have separate sitting areas. Beds feature down comforters. 42-inch LCD televisions come with premium cable channels and pay movies. Bathrooms include complimentary toiletries and hair dryers.

This Mexico City hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include complimentary bottled water and irons/ironing boards. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

An outdoor pool and a spa tub are on site. Other recreational amenities include a fitness center.
Make yourself at home in one of the 59 individually decorated guestrooms, featuring refrigerators and LCD televisions. Cable programming and MP3 docking stations are provided for your entertainment, while wireless internet access (surcharge) keeps you connected. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Don't miss out on the many recreational opportunities, including an outdoor pool, a spa tub, and a fitness center. Additional amenities at this hotel include concierge services and a banquet hall.
Satisfy your appetite for lunch or dinner at the hotel's restaurant, Terraza Umbral Restaurant, or stay in and take advantage of the room service (during limited hours). Relax with a refreshing drink at one of the 2 bars/lounges. Full breakfasts are available daily from 7:00 AM to 11:00 AM for a fee.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Mexico City? This hotel has 19600 square feet (1821 square meters) of space consisting of conference space and 3 meeting rooms.
Full breakfasts are available for a surcharge and are served each morning between 7:00 AM and 11:00 AM.
Terraza Umbral Restaurant - This restaurant serves breakfast, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available.
Terraza Umbral Bar - This rooftop bar serves brunch, lunch, dinner, and light fare. Guests can enjoy alfresco dining (weather permitting). Open daily.
Room service (during limited hours) is available.

Awards and affiliations

This property is affiliated with the International LGBTQ+ Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex, and asexual (LGBTQ+) guests.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (USD 10.00 per 24-hour period)

Food and drink

  • Full breakfast available for a fee daily 7:00 AM–11:00 AM: USD 15 per person
  • 1 restaurant
  • 2 bars/lounges
  • Room service available

Restaurants on site

  • Terraza Umbral Restaurant
  • Terraza Umbral Bar

Things to do

  • Fitness centre
  • Outdoor pool
  • A hot tub

Family friendly

  • Free cots/infant beds
  • Laundry facilities
  • Outdoor pool
  • Fridge
  • Snack bar/deli

Conveniences

  • Banquet hall
  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance
  • Turndown service

Business services

  • Business centre
  • Conference space (19600 square feet)
  • Meeting rooms - 3

Outdoors

  • Garden
  • Rooftop terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • In-room accessibility
  • Low-height bed
  • Low-height worktop and sink
  • Low-height desk
  • Low-height door lock
  • Low-height view port in door
  • Step-free path to entrance
  • Valet for wheelchair-equipped vehicle
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways

More

  • At least 80% of lighting from LEDs
  • Couples dining
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally owned and organised tours and activities
  • Romance packages available
  • Rooftop garden
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Down duvet
  • Free cots/infant beds
  • Heating (climate-controlled)

Bathroom

  • Eco-friendly toiletries
  • Hairdryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • 42-inch LCD TV
  • TV channels
  • MP3 dock
  • Films for purchase
  • Premium channels

Food and drink

  • Espresso maker
  • Free bottled water
  • Fridge

More

  • Bulk dispenser for toiletries
  • Connecting rooms available
  • Desk
  • Energy-saving switches
  • Individually decorated
  • Iron/ironing board
  • Laptop-friendly workspace
  • LED light bulbs
  • Phone
  • Safe
  • Separate sitting area
  • Turndown service

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Early check-in subject to availability
Early check-in fee: USD 60
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25.00 per pet, per night, plus a deposit of USD 50.00 per day
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total (up to 33 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for full breakfast: approximately USD 15 per person
  • Fee for in-room wireless internet: USD 10.00 per 24-hour period (rates may vary)
  • Pet deposit: USD 50.00 per day
  • Pet fee: USD 25.00 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: USD 60 (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

Pool access available from 8:00 AM to 8:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Umbral Curio Collection Hilton Hotel Ciudad de Mexico
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Umbral, a Curio Collection by Hilton Hotel Mexico City

Umbral, a Curio Collection by Hilton Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 200 out of 267 reviews" "
Rating 8 - Good. 41 out of 267 reviews" "
Rating 6 - Okay. 9 out of 267 reviews" "
Rating 4 - Poor. 10 out of 267 reviews" "
Rating 2 - Terrible. 7 out of 267 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Stephanie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was very clean, the staff was very nice and attentive
Stayed 4 nights in Sep 2024

10/10 Excellent

Jesus, Santa fe

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it
Stayed 2 nights in Sep 2024

10/10 Excellent

Cuauhtemoc

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good experience
Stayed 1 night in Sep 2024

10/10 Excellent

Karla

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is well maintained. The staff is friendly but discreet. The hotel is well located. It is in Walkable distance from popular places and have several restaurants options within walking distance. Overall a great place to stay.
Stayed 4 nights in Sep 2024

10/10 Excellent

ANTHONY

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's by what they call the Zocalo, where the Presidential palace is and Aztec ruins. The architecture is amazing. Old Spain. You can take a day trip to see the Aztec Pyramids and how they make Mezcal, and the Museum of Anthropology. Very centrally located and a great restaurant on the top floor.
Stayed 2 nights in Aug 2024

10/10 Excellent

Antonio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I checked in at 3am and the overnight agent at the desk was ready for me and confirmed a late check out and other things I had requested, great communication and greatly appreciated! the hotel is so pretty and the gym is great.
Stayed 1 night in Aug 2024

10/10 Excellent

craig

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful property and easy walk ability to surrounding attractions
Stayed 3 nights in Aug 2024

8/10 Good

Peter

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Aug 2024

8/10 Good

Sarah Kristine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jul 2024

8/10 Good

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Nancy E

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Conveniently located in the heart of Centro Histórico. Lots of activity in the area, but once you step inside premises is peaceful and quiet. Outstanding food offered in their restaurant and delicious drinks too. Wifi service was fast and reliable.
Stayed 6 nights in Jul 2024

10/10 Excellent

Leah

Liked: Cleanliness, staff & service, property conditions & facilities
We loved our stay here. Rooms are spacious, well designed. The staff are so helpful and the common are facilities are very clean and maintained. The roof with the bar and pool if very nice too. We would love to come back!
Stayed 3 nights in Jul 2024

8/10 Good

Andres

Stayed 4 nights in Jul 2024

10/10 Excellent

Tera

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel! Would definitely stay here again!
Stayed 3 nights in Jul 2024

8/10 Good

Dajeong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Melanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a great stay Agustino and Rey took great care of me It was clean and quiet and Cleary
Stayed 3 nights in Jul 2024

10/10 Excellent

Rika

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities
Great property
Stayed 2 nights in Jun 2024

10/10 Excellent

Josh

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay. Informative staff. Very cool hotel with lots of hidden amenities like cocktail bar and library to take advantage of
Stayed 1 night in Jun 2024

10/10 Excellent

Cadeidra

Travelled with family
Liked: Amenities
I'm really glad we stayed here! It's a great hotel
Stayed 5 nights in Jun 2024

2/10 Terrible

Laura Elena

Disliked: Staff & service, property conditions & facilities, room comfort
I REQUEST MY REFUND IMMEDIATELY
The hotel decided to do cleaning and fumigation work on the terrace, which is located above the room where I stayed at 1 AM. I reported to the administration what was happening on three occasions because they did not respond to my request. The excessive noise of machines and the voices of the workers absolutely prevented my rest. Since the hotel did not attend to me and the noises, I had to go out to ask the workers to keep quiet, since it was already 3 AM. The rest of the morning you could hear noises of furniture moving by the staff. At no time was there any notice that the hotel was being remodeled, much less that they would be doing renovations at that hour of the morning. I REQUEST MY REFUND IMMEDIATELY
Stayed 1 night in Jun 2024

10/10 Excellent

Shashank

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place to stay in the middle of the city!
Stayed 3 nights in Jun 2024

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very quiet given the area with moderate foot and car traffic. Not sure if it was due to the room (suite without balcony) or actually having sound proofing. Nice cafe for breakfast and roof top pool, though hot tub could've been warmer. Hotel was perfectly located for walking around Historic District and to Zocalo. Seemed like we were the only ones during our stay, excellent overall.
Stayed 6 nights in Jun 2024

10/10 Excellent

barbara

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The property is in a great location . History , restaurants, lovely staff . Suite was very spacious and comfortable . Ray was extremely kind and helpful
Stayed 6 nights in Jun 2024

10/10 Excellent

Torrence

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a beautiful experience. Loved the room and the staff was extremely accommodating.
Stayed 3 nights in Jun 2024