All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
We stayed in the suite that probably doesn't get used that much. There were several maintenance issues that needed attention. The bathroom faucet handle was so loose that it was difficult to change temperature. A handle on the dresser lost a screw and was hanging loose. The light bulb in the kitchen hood was burned out. The hotel might have fixed everything if I had asked, but I didn't want technicians in my room and I shouldn't have to ask. Otherwise it was a nice stay and the price was right.
Trip to Lancaster with my wife.
Pre Christmas break.
The Hotel was nice enough, I found that the pictures of the suite made it look so much larger, so I booked accordingly. So tiny
The bed was rock hard, and when I went to ask the front desk for some additional blankets, she was not thrilled and went and got some…never asked afterwards if we were good.
Breakfast was so bad, we bought our own
Room was comfortable and well organized. Nice entertainment selections on the TV Breakfast selections were OK. Only suggestion is to provide better housekeeping services. We needed to make a special request for new towels after 3 nights. Light cleaning of the room (especially bathroom & shower) would have been nice after 2 nights.
It was for the most part fantastic. The area where my room was located was a little noisy because it was on the ground floor next to the door and I could hear people coming in and out all night. The previous guest also so kindly set the room alarm clock to 3 am….which was not something I wanted to happen the night before I was taking the MCAT. Room was clean and staff was kind and courteous.
Soft water. Salt water pool. Great Breakfast. Friendly and accommodating staff. They gave us cleaning products and rags to clean our car as someone got car sick on our way. Thank You! We enjoyed our stay!