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Marble Arch Hotel

3.0 star property

Photo gallery for Marble Arch Hotel

Standard Double Room, 1 Double Bed | Balcony
Standard Double Room, 1 Double Bed
Triple Room
Suite, 1 Bedroom | Living room
Suite, 1 Bedroom | Private kitchen

Reviews

7.6 out of 10
Good

Popular amenities

  • Bar
  • Breakfast available
  • Room service
  • 24/7 front desk
  • Air conditioning
  • Housekeeping

Explore the area

Map
Lagos Road, Nairobi
  • University of Nairobi
    ‪8 min walk‬
  • Kenyatta International Convention Centre
    ‪15 min walk‬
  • Nairobi Hospital
    ‪4 min drive‬
  • Nairobi (NBO-Jomo Kenyatta Intl.)
    ‪18 min drive‬

Room options

View all photos for Triple Room

Triple Room

Triple Room

  • Sleeps 3
  • 3 Large Twin Beds

View all photos for Twin Room, 2 Single Beds

Twin Room, 2 Single Beds

Twin Room, 2 Single Beds

  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Double Room, 1 Double Bed

4 bedrooms, in-room safe, desk, free WiFi

Standard Double Room, 1 Double Bed

  • Sleeps 2
  • 1 Double Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom

Suite, 1 Bedroom

  • Sleeps 2
  • 1 King Bed

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About the area

Nairobi

With a stay at Marble Arch Hotel, you'll be centrally located in Nairobi, a 6-minute walk from National Archives and 15 minutes by foot from Kenyatta International Convention Centre. .This hotel is 1 mi (1.7 km) from Parliament Building and 1.8 mi (3 km) from Arboretum.

What's nearby

  • National Archives - 6 min walk - 0.5 km
  • University of Nairobi - 8 min walk - 0.7 km
  • Kenyatta International Convention Centre - 15 min walk - 1.3 km
  • Nairobi Hospital - 4 min drive - 3.5 km
  • Nairobi National Park - 11 min drive - 9.5 km

Getting around

  • Lukenya (Kitengela) Station - 29 min drive
  • Jomo Kenyatta Intl. Airport (NBO) - 18 min drive

Restaurants

  • ‪Club Scratch Bar and Grill - ‬4 min walk
  • ‪Thai-Chi - ‬6 min walk
  • ‪Smothers Restaurant - ‬4 min walk
  • ‪Azuri Cafe n resturant - ‬4 min walk
  • ‪Kipepeo Restaurant - RiverRoad - ‬4 min walk

About this property

Marble Arch Hotel

Hotel with free parking, a quick walk to National Archives
Marble Arch Hotel offers 41 air-conditioned accommodations with safes and complimentary newspapers. Rooms open to balconies. Cable television is provided.

Bathrooms include bathtubs or showers with rainfall showerheads, slippers, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is offered daily and hair dryers can be requested. Housekeeping is provided on a limited basis.

Make yourself at home in one of the 41 air-conditioned guestrooms. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with bathtubs or showers feature rainfall showerheads and complimentary toiletries.
Take in the views from a terrace and make use of amenities such as complimentary wireless internet access and concierge services.
Stop by the hotel's restaurant for lunch or dinner. Dining is also available at the coffee shop/cafe, and 24-hour room service is provided. Wrap up your day with a drink at the bar/lounge. Continental breakfasts are available daily from 6:30 AM to 9:30 AM for a fee.
Featured amenities include a business center, limo/town car service, and complimentary newspapers in the lobby. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Continental breakfasts are available for a surcharge and are served each morning between 6:30 AM and 9:30 AM.
Onsite venue - This restaurant serves breakfast, lunch, and dinner.
24-hour room service is available.

Languages

English, Swahili

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Limo/town car service
  • Free self parking on site

Food and drink

  • Daily continental breakfast available 6:30 AM to 9:30 AM for a fee: USD 10 for adults and USD 5 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • Lift

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Rainfall showerhead
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 24-inch TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Free daily newspapers
  • Safe

Policies

Check-in

Check-in start time: noon; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for continental breakfast: approximately USD 10 for adults and USD 5 for children
  • Airport shuttle fee: USD 30 per vehicle (one-way)
  • A late check-out fee will be charged

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed

We should mention

Only registered guests are allowed in the guestrooms

Property is also known as

Marble Arch Hotel Nairobi
Marble Arch Nairobi
Marble Arch Hotel Hotel
Marble Arch Hotel Nairobi
Marble Arch Hotel Hotel Nairobi

Marble Arch Hotel Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 13 out of 44 reviews
Rating 8 - Good. 17 out of 44 reviews
Rating 6 - Okay. 7 out of 44 reviews
Rating 4 - Poor. 4 out of 44 reviews
Rating 2 - Terrible. 3 out of 44 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

8.8/10

Amenities

7.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Ervie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall great location located in the heart of CBD, numerous restaurants and street vendors around to purchase anything from food to clothing . Virtually walking distances to everything you can imagine. I consider this a good strategic location because it puts me within 15-20 of some of Nairobi most popular estates and malls. Friendly and professional staff with a nice restaurant and bar available inside.
Stayed 7 nights in Oct 2024

8/10 Good

Tammy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only thing I didn’t like about this location was that it didn’t have a lift. Other than that, this place was comfortable and in a convenient location. If I had been traveling solo, I wouldn’t have felt so comfy but my partner is Kenyan and that eased me greatly. Lovely rooms, nice staff. They have a lounge here but we didn’t get to go. Maybe next time!
Stayed 3 nights in Sep 2024

8/10 Good

Chinyere

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Aug 2024

8/10 Good

Richard, Chicago

Liked: Cleanliness, staff & service
Older building but great staff.
Stayed 8 nights in May 2024

10/10 Excellent

Konfino

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place is looking safe,at no time during my stay was I worried of my safety,
Stayed 1 night in Apr 2024

10/10 Excellent

CONOR

Stayed 1 night in Jan 2024

2/10 Terrible

Al

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It is an old property, need to be demolished.
Stayed 1 night in Oct 2023

10/10 Excellent

Christine, Fontana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Couldn’t be any happier, the receptionist was out of her way to contact Uber for us , helpful staffs, she or either the security guy walked us to near by store to find anything you need for safety, they even cook ginger water for me when I had stomach problem from Diani beach
Stayed 1 night in Oct 2023

8/10 Good

George

Stayed 1 night in Oct 2023

10/10 Excellent

Christine, Fontana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The receptionist was amazing, she even call uber for us when we have trouble connecting, staff was helpful and helping with my luggages as well , highly recommended this hotel
Stayed 1 night in Oct 2023

2/10 Terrible

HELEN OYIZA

Stayed 7 nights in Sep 2023

8/10 Good

Ajang

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was good stay
Stayed 6 nights in Sep 2023

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities
Good hotel
Stayed 1 night in Apr 2023

10/10 Excellent

stephen

Stayed 1 night in Jun 2022

8/10 Good

George

Stayed 1 night in Dec 2021

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were amazing, so helpful and informative!
Stayed 4 nights in Oct 2021

4/10 Poor

moses

Business traveller, Travelled with family
Disliked: Staff & service, property conditions & facilities
The sweet old Marble Arch Hotel is no more!
For the last several years- 8 to be exact- Marble Arch Hotel is the place I always went to when dropping in from the US and even during local stays while in Nairobi. Everything then was perfect. Not anymore. Something seemed to have gone wrong somewhere. Marble Arch is now crumbling. First, I was checked into a room with a leaking toilet. No apologies. Worst of it, I got no concession when I was switched into a new room the following day.Second, some of my stuff went missing from one of my bags. I will be honest and say that I am not absolutely certain whether that happened at the hotel or at the airport. However, we could have easily established that fact if security cared to run through their CCTV tape. They didn't. Or, if they did they have never reached out to me two weeks down. Awful, awful experience. I wouldnt recommend this hotel to anyone whatsoever. And for me, I am done with it.
Stayed 1 night in Oct 2019

6/10 Okay

Kamini

Travelled with family
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Oct 2019

8/10 Good

Verified traveller

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the Marble structural Components of Marble Arch Hotel, the rooms and the general layout. I do not like the street congestion and noise around the hotel.
Stayed 1 night in Jun 2019

8/10 Good

Kelvin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Amazing staff at reception and room cleaning lady were truly great. However, area is a little too hectic with buses and hard to find.
Stayed 2 nights in Dec 2018

2/10 Terrible

Verified traveller

Stayed 1 night in Jul 2018

8/10 Good

Harrison

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful
We were in Nairobi for a night and this hotel was really nice. Their staff are friendly and helpful at all times. It’s just alito in a noisy area, but overall it’s wonderful. I’ve already booked it for my next stay in nairobi
Stayed 1 night in Jun 2018

6/10 Okay

Beatrice , south Africa

Liked: Staff & service
Disliked: Property conditions & facilities
Nice hotel but terrible surrounding
The matatus and noise!!! But probably ok for the price
Stayed 2 nights in Mar 2018

10/10 Excellent

Mel, Wisconsin, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful, low cost and convenient
Amazing place. The staff is wonderfully attentive and go well beyond the norm! Food is good - get the breakfast with the room - it is worth it. Rooms are clean, beds are very comfortable. Get a room in the back as it is on busy road but that makes it very accessible. Many sights and shopping are all walk-able. Came back 3 times within the context of my trip.
Stayed 1 night in Jun 2017