We arrived at the hotel in the late afternoon, having booked a double room, non-smoking. The hotel staff assigned us a room that leaked stench of smoke from every pore. The sink, in a plastic bathroom pod dating from the 1970s at latest, was stained with cigarette burns.
Upon our request to change room, the staff advised us that all the hotel was non-smoking, that they could do nothing about customers not respecting the smoke ban, and, grudgingly, changed our room.
The door lock of the new room took several attempts and an intervention from the staff to work.
The new room was, at least, clean. However: plastic bathroom pod, 1970s at latest, with ashtray and stained with cigarette burns. Carpet detaching from the floor, badly stained, dotted with cigarette burns.
And, finally, having carefully avoided the "buffet breakfast" after a quick inspection, we resorted to the automatic vending machines in the hallway. The "coffee" was undrinkable, and I did non manage to swallow more than a few sips before throwing it away.