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Hyatt Place Jacksonville Airport

3.0 star property

Photo gallery for Hyatt Place Jacksonville Airport

Lobby
Seasonal outdoor pool
Room, 2 Queen Beds, Accessible (Roll-in Shower, Sofabed)
Lobby
Front of property - evening/night

Reviews

8.8 out of 10
Excellent

Popular amenities

Explore the area

Map
14565 Duval Rd, Jacksonville, FL, 32218
  • UF Health North
    ‪2 min drive‬
  • UF Health Hospital North
    ‪2 min drive‬
  • River City Market Place
    ‪3 min drive‬
  • Jacksonville, FL (JAX-Jacksonville Intl.)
    ‪6 min drive‬

Room options

View all photos for Room, 1 King Bed with Sofa bed (High Floor)

In-room safe, desk, iron/ironing board, free WiFi

Room, 1 King Bed with Sofa bed (High Floor)

  • 28 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds (& Sofabed)

In-room safe, desk, iron/ironing board, free WiFi

Room, 2 Queen Beds (& Sofabed)

  • 37 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds (High Floor, Sofabed)

In-room safe, desk, iron/ironing board, free WiFi

Room, 2 Queen Beds (High Floor, Sofabed)

  • 37 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Roll-in Shower, Sofabed)

Room, 2 Queen Beds, Accessible (Roll-in Shower, Sofabed)

Room, 2 Queen Beds, Accessible (Roll-in Shower, Sofabed)

  • 37 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Room, 1 King Bed (& Sofabed)

In-room safe, desk, iron/ironing board, free WiFi

Room, 1 King Bed (& Sofabed)

  • 28 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Roll-in Shower, Sofabed)

Room, 1 King Bed, Accessible (Roll-in Shower, Sofabed)

Room, 1 King Bed, Accessible (Roll-in Shower, Sofabed)

  • 28 sq m
  • Sleeps 4
  • 1 King Bed

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Exterior

DoubleTree by Hilton Hotel Jacksonville Airport

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  • Free WiFi
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The price is NZ$218
for 1 room
includes taxes & fees
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About the area

Jacksonville

With a stay at Hyatt Place Jacksonville Airport in Jacksonville (Northside), you'll be within a 15-minute drive of Jacksonville Zoo and Gardens and Jacksonville Cruise Terminal. .This hotel is 13.8 mi (22.3 km) from EverBank Stadium and 12.9 mi (20.8 km) from VyStar Veterans Memorial Arena.

What's nearby

  • UF Health North - 2 min drive
  • River City Market Place - 3 min drive
  • Oceanway Community Center - 5 min drive
  • Jacksonville Zoo and Gardens - 8 min drive
  • Jacksonville Cruise Terminal - 13 min drive

Getting around

  • Jacksonville Station - 15 min drive
  • Jacksonville International Airport (JAX) - 6 min drive

Restaurants

  • ‪Chick-fil-A - ‬2 min drive
  • ‪McDonald's - ‬4 min drive
  • ‪McDonald's - ‬2 min drive
  • ‪Cracker Barrel - ‬2 min drive
  • ‪Starbucks - ‬19 min walk

About this property

Hyatt Place Jacksonville Airport

Hotel in Jacksonville with free breakfast and airport shuttle service
Hyatt Place Jacksonville Airport offers 127 air-conditioned accommodations with safes and coffee/tea makers. Accommodations have separate sitting areas and are furnished with double sofa beds and desks. Flat-screen televisions are featured in guestrooms.

Bathrooms include designer toiletries and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.
Make yourself at home in one of the 127 air-conditioned rooms featuring refrigerators and flat-screen televisions. Complimentary wireless internet access is available to keep you connected. Private bathrooms have designer toiletries and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.
Don't miss out on recreational opportunities including a 24-hour fitness center and a seasonal outdoor pool. This hotel also features complimentary wireless internet access, a picnic area, and a banquet hall. Getting to nearby attractions is a breeze with the complimentary area shuttle.
For lunch or dinner, stop by 24/7 Gallery, a restaurant that specializes in American cuisine. You can also grab snacks at the coffee shop/cafe. Wrap up your day with a drink at the bar/lounge. A complimentary full breakfast is served daily from 6:30 AM to 9:30 AM.
Featured amenities include a business center, express check-in, and express check-out. A roundtrip airport shuttle is complimentary (available 24 hours).
A complimentary full breakfast is served each morning between 6:30 AM and 9:30 AM.
24/7 Gallery - This bistro specializes in American cuisine and serves breakfast, lunch, dinner, and light fare.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Extended parking on site (USD 5.00 per day)
  • Wheelchair-accessible parking available
  • Free 24-hour return airport shuttle
  • Airport shuttle at scheduled times
  • Free local area shuttle

Food and drink

  • Free full breakfast available daily 6:30 AM–9:30 AM
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar

Restaurants on site

  • 24/7 Gallery

Things to do

  • 24-hour fitness centre
  • Seasonal outdoor pool

Family friendly

  • Free area shuttle
  • Corner/local shop
  • Laundry facilities
  • Fridge
  • Seasonal outdoor pool
  • Snack bar/deli
  • Sofa bed

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Corner/local shop

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Picnic area
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Double sofa bed

Bathroom

  • Designer toiletries
  • Hairdryer
  • Private bathroom
  • Towels

Entertainment

  • 42-inch flat-screen TV

Food and drink

  • Coffee/tea maker
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 50 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Extended parking fee: USD 5.00 per day
  • Pet fee: USD 75 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

The seasonal pool will be open from May to September
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
The photos in this description reflect the brand standard and are provided for illustrative purposes only
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hyatt Place Hotel Jacksonville Airport
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Hyatt Place Jacksonville
Hyatt Place Jacksonville Airport Hotel
Hyatt Place Jacksonville Airport Jacksonville
Hyatt Place Jacksonville Airport Hotel Jacksonville

Hyatt Place Jacksonville Airport Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 1216 out of 1849 reviews
Rating 8 - Good. 341 out of 1849 reviews
Rating 6 - Okay. 157 out of 1849 reviews
Rating 4 - Poor. 58 out of 1849 reviews
Rating 2 - Terrible. 77 out of 1849 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Gregory

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A little date, especially AC unit. Rattled all night.
Stayed 1 night in Nov 2024

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Dec 2024

6/10 Okay

Alisa

Liked: Cleanliness
Staff very helpful and pleasant
Stayed 2 nights in Nov 2024

10/10 Excellent

Tiffany

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an exceptional experience at Hyatt Place Jacksonville Airport, staying both the night before and after our cruise. The staff delivered outstanding customer service that truly exceeded our expectations. Amanda went above and beyond to ensure we were well taken care of, even before check-in. She graciously held our luggage and offered great recommendations to make our wait enjoyable—a huge relief for our family. We were also impressed by her kindness and patience while training a new team member. Kirsten was also amazing on the first night we arrived too! Stephanie and Mike, the shuttle drivers, were absolutely fantastic—friendly, professional, and a pleasure to chat with. The room was immaculate, providing a comfortable and relaxing stay. Whenever we return to Jacksonville, this will undoubtedly be our go-to hotel. Highly recommend!waited. We watched her train a new staff member and she was so kind and patient with the new staff too. Stephanie and Mike were fabulous drivers and very friendly. The room was pristine. Anytime we return to Jacksonville this is where we still stay.
Stayed 1 night in Nov 2024

10/10 Excellent

Margarita

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Nov 2024

4/10 Poor

Nicole

Travelled with family
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
The hotel was overbooked, I was traveling with 2 disabled individuals, we booked the accessibility room. We arrived after midnight, we were traveling for vacation. We booked a room with two beds and sofa, they only had a king with a sofa. The bathroom was so incredibly small that the individuals that were traveling with me were extremely inconvenienced. It was late and we just needed to rest before our second half of the drive. I was sent a note that the manager would be contacting me, that was last weekend, still nothing. Super disappointed, we use the Hyatt for most of our travel.
Stayed 1 night in Nov 2024

8/10 Good

Tonisha, Toledo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property for the short time.We stayed
Stayed 3 nights in Nov 2024

10/10 Excellent

Arthur

Liked: Property conditions & facilities, room comfort
OUTSTANDING !!!
Stayed 1 night in Nov 2024

10/10 Excellent

Linda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A great stay
The staff was very helpful and the cleaning crew were outstanding!!!
Stayed 3 nights in Nov 2024

8/10 Good

shirley

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

6/10 Okay

Renee

Disliked: Cleanliness
Stayed 2 nights in Nov 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Paulese A

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was my first time visiting this property, and I was truly impressed by the quality of cleaning and the friendliness of the staff. I will definitely choose this hotel every time I visit.
Stayed 2 nights in Nov 2024

8/10 Good

Eleanor

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff; clean rooms
Stayed 2 nights in Nov 2024

10/10 Excellent

Rayon

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We will be back. Hyatt never disappoints
Stayed 2 nights in Nov 2024

10/10 Excellent

Scott

Travelled with partner
I enjoyed the cleanliness of the hotel and the location
Stayed 1 night in Nov 2024

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities
Staff were super friendly and so very helpful. Place was immaculate.
Stayed 1 night in Nov 2024

10/10 Excellent

Jamie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

8/10 Good

Travis

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

I-shante

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved everything about Hyatt Place. Would recommend!
Stayed 1 night in Nov 2024

10/10 Excellent

Wendell

Liked: Cleanliness, staff & service, property conditions & facilities
Room was clean, ease of checking in.
Stayed 1 night in Nov 2024

10/10 Excellent

Elena A.

Stayed 1 night in Nov 2024

10/10 Excellent

Lemay

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location. Great staff. Very helpful and friendly.
Stayed 1 night in Oct 2024

10/10 Excellent

Daelisia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

ralph

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Goid breakfast options. Convenient location to the airport and downtown.
Stayed 1 night in Nov 2024