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Hilton New Orleans Riverside

4.0 star property

Photo gallery for Hilton New Orleans Riverside

Premium Room, 1 King Bed
2 outdoor pools, pool loungers
Exterior
Premium Room, 2 Queen Beds
Daily buffet breakfast (USD 32.00 per person)

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Housekeeping
  • 24/7 front desk
  • Bar
  • Gym

Explore the area

Map
2 Poydras St, New Orleans, LA, 70130
  • Canal Street
    ‪4 min walk‬
  • Ernest N. Morial Convention Center
    ‪7 min walk‬
  • Bourbon Street
    ‪14 min walk‬
  • New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)
    ‪26 min drive‬

Room options

View all photos for Studio Suite, 1 King Bed

37-inch LCD TV with cable channels, Smart TV, pay films

Studio Suite, 1 King Bed

  • 58 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 2 Bedrooms, Non Smoking

Premium bedding, down duvets, pillow-top beds, in-room safe

Suite, 2 Bedrooms, Non Smoking

  • 141 sq m
  • Sleeps 8
  • 2 Queen Beds

View all photos for Parlor, Suite, 1 Bedroom

Premium bedding, down duvets, pillow-top beds, in-room safe

Parlor, Suite, 1 Bedroom

  • 82 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Queen Beds

View all photos for Standard Room, 1 King Bed

Premium bedding, down duvets, pillow-top beds, in-room safe

Standard Room, 1 King Bed

  • 30 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 1 King Bed

Premium Room, 1 King Bed

Premium Room, 1 King Bed

  • 30 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, City View

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 1 King Bed, City View

  • 30 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Studio Suite, 1 King Bed

Premium bedding, down duvets, pillow-top beds, in-room safe

Premium Studio Suite, 1 King Bed

  • 58 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Luxury Room, 2 Queen Beds (29th Floor)

37-inch LCD TV with cable channels, Smart TV, pay films

Luxury Room, 2 Queen Beds (29th Floor)

  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Bay View (Mobility & Hearing, Roll-in Shower)

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 1 King Bed, Accessible, Bay View (Mobility & Hearing, Roll-in Shower)

  • 30 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing, River View)

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing, River View)

  • 30 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, City View (Hearing)

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 1 King Bed, Accessible, City View (Hearing)

  • 30 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing)

37-inch LCD TV with cable channels, Smart TV, pay films

Premium Room, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing)

  • 30 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room (Parlor)

Premium bedding, down duvets, pillow-top beds, in-room safe

Room (Parlor)

  • 57 sq m
  • River view
  • Sleeps 3
  • 1 Twin Murphy Bed

View all photos for Room, Accessible (Hearing)

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, Accessible (Hearing)

  • 30 sq m
  • Sleeps 3
  • 1 Twin Murphy Bed

View all photos for Room, 2 Queen Beds, Accessible, City View (Mobility & Hearing, Bathtub)

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 2 Queen Beds, Accessible, City View (Mobility & Hearing, Bathtub)

  • 30 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 2 Queen Beds, River View

37-inch LCD TV with cable channels, Smart TV, pay films

Premium Room, 2 Queen Beds, River View

  • 30 sq m
  • River view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

Premium bedding, down duvets, pillow-top beds, in-room safe

Premium Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

  • 29.7 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, River View

Premium bedding, down duvets, pillow-top beds, in-room safe

Premium Room, 1 King Bed, River View

  • 30 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Premium bedding, down duvets, pillow-top beds, in-room safe

Standard Room, 2 Queen Beds

  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 2 Queen Beds, Accessible (Hearing)

  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 2 Queen Beds

37-inch LCD TV with cable channels, Smart TV, pay films

Premium Room, 2 Queen Beds

  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible (Hearing)

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 1 King Bed, Accessible (Hearing)

  • 30 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Hearing)

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 1 King Bed, Accessible (Hearing)

  • 30 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, City View

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 2 Queen Beds, City View

  • 30 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Single Bed, Accessible, Bathtub (Parlor)

37-inch LCD TV with cable channels, Smart TV, pay films

Suite, 1 Single Bed, Accessible, Bathtub (Parlor)

  • 30 sq m
  • City view
  • Sleeps 3
  • 1 Twin Bed

View all photos for Executive Suite, 1 Bedroom

Executive Suite, 1 Bedroom | Living area

Executive Suite, 1 Bedroom

  • 30 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Bedrooms (Parlor)

Premium bedding, down duvets, pillow-top beds, in-room safe

Suite, 2 Bedrooms (Parlor)

  • 110 sq m
  • City view
  • Sleeps 6
  • 1 Twin Murphy Bed

View all photos for Room, 2 Queen Beds, Accessible, City View (Hearing)

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 2 Queen Beds, Accessible, City View (Hearing)

  • 30 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Luxury Room, 1 King Bed (29th Floor)

Luxury Room, 1 King Bed (29th Floor)

Luxury Room, 1 King Bed (29th Floor)

  • 30 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 1 King Bed

  • 30 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 2 Queen Beds

  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Bathtub (Hearing)

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 2 Queen Beds, Accessible, Bathtub (Hearing)

  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, River View (Hearing)

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 1 King Bed, Accessible, River View (Hearing)

  • 30 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

Premium bedding, down duvets, pillow-top beds, in-room safe

Premium Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

  • 30 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible (Roll-In Shower)

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 2 Queen Beds, Accessible (Roll-In Shower)

  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Bathtub (Hearing)

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 1 King Bed, Accessible, Bathtub (Hearing)

  • 30 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Premium bedding, down duvets, pillow-top beds, in-room safe

Standard Room, 1 King Bed

  • 30 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, Accessible, Bathtub (Mobility & Hearing)

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, Accessible, Bathtub (Mobility & Hearing)

  • 30 sq m
  • Sleeps 3
  • 1 Twin Murphy Bed

Similar properties

Breakfast, lunch, dinner served; French cuisine

The Riverfront Hotel New Orleans

  • Pet-friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
4.4 out of 5, Excellent, (1107)
The price is NZ$320
for 1 room
includes taxes & fees
18 Apr - 19 Apr
The Riverfront Hotel New Orleans

About the area

New Orleans

A stay at Hilton New Orleans Riverside places you in the heart of New Orleans, within a 5-minute walk of Canal Street and The Outlet Collection at Riverwalk. .This hotel is 0.4 mi (0.7 km) from Ernest N. Morial Convention Center and 0.5 mi (0.8 km) from The Sazerac House.

What's nearby

  • Canal Street - 4 min walk - 0.4 km
  • Ernest N. Morial Convention Center - 7 min walk - 0.6 km
  • Bourbon Street - 14 min walk - 1.2 km
  • Port of New Orleans - 16 min walk - 1.4 km
  • National World War II Museum - 18 min walk - 1.6 km

Getting around

  • Canal Street Stop - 3 min walk
  • New Orleans Union Passenger Terminal - 9 min drive
  • Louis Armstrong New Orleans Intl. Airport (MSY) - 26 min drive

Restaurants

  • ‪Drago's Seafood Restaurant - ‬1 min walk
  • ‪Café Du Monde - ‬1 min walk
  • ‪Fulton Alley - ‬3 min walk
  • ‪Ruth's Chris Steak House - ‬3 min walk
  • ‪Ernst Cafe - ‬4 min walk

About this property

Hilton New Orleans Riverside

Riverfront hotel with 2 restaurants connected to a shopping center in New Orleans
Hilton New Orleans Riverside offers 1622 accommodations with safes and coffee/tea makers. Pillowtop beds feature down comforters and premium bedding. 37-inch LCD televisions come with premium cable channels and pay movies.

Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers. In-room wireless Internet access (speed: 50+ Mbps) is available for a surcharge. Housekeeping is provided daily.

7 indoor tennis courts and a health club are featured at the hotel. 2 outdoor swimming pools are on site along with a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Stay in one of 1622 guestrooms featuring LCD televisions. Your pillowtop bed comes with down comforters and premium bedding. 37-inch Smart televisions with cable programming provide entertainment, while wireless internet access (surcharge) keeps you connected. Private bathrooms with shower/tub combinations feature designer toiletries and hair dryers.
Dip into one of the 2 outdoor swimming pools or enjoy other recreational amenities including indoor tennis courts and a health club. Additional amenities at this hotel include wireless internet access (surcharge), concierge services, and gift shops/newsstands.
Grab a bite to eat at one of the hotel's many dining establishments, which include 2 restaurants and 2 coffee shops/cafes. Need to unwind? Take a break with a tasty beverage at one of the 2 bars/lounges. Buffet breakfasts are available daily from 6:30 AM to 11:00 AM for a fee.
Featured amenities include a 24-hour business center, express check-in, and complimentary newspapers in the lobby. Planning an event in New Orleans? This hotel has 137923 square feet (12813 square meters) of space consisting of a conference center and meeting rooms. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 11:00 AM.
Public Belt - Onsite cocktail bar.
Spirits - This lobby lounge serves lunch and dinner. Open daily.
Le Croissant - This restaurant serves breakfast only. Open daily.
Drago's Seafood Restauran - This seafood restaurant specializes in seafood and serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.
River Blends - Onsite café. Open daily.

Languages

English, Filipino, Italian, Spanish, Vietnamese

Property amenities

Internet

  • Available in all rooms: WiFi (USD 12.95 per night)
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: WiFi (USD 12.95 per night)

Parking and transport

  • Parking on site (USD 50 per night; includes in/out privileges)
  • Secured, covered valet parking on site (USD 58 per night; includes in/out privileges)
  • RV/bus/lorry parking (surcharge) on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 11:00 AM for a fee: USD 32 per person
  • 2 bars/lounges
  • 2 coffee shops/cafes
  • 2 restaurants
  • Snack bar/deli

Restaurants on site

  • Drago's Seafood Restauran
  • Le Croissant
  • Public Belt
  • River Blends
  • Spirits

Things to do

  • 2 outdoor pools
  • 7 indoor tennis courts
  • 8 indoor pickleball courts
  • Basketball
  • Fitness classes
  • Health club
  • Racquetball/squash
  • Sauna
  • Shopping
  • Tennis lessons
  • TV in common areas
  • Volleyball

Family friendly

  • 2 outdoor pools
  • Free cot
  • Free rollaway/extra bed
  • Mini-fridge
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre (137,923 square foot of space)
  • Meeting rooms

Outdoors

  • On a river
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Down comforter
  • Free cot
  • Free rollaway/extra bed
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 37-inch smart TV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Guests will receive smart lock details

Access methods

Staffed front desk, smart lock

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Free rollaway/extra beds
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Destination fee: USD 29.05 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately USD 32.00 per person
  • Fee for in-room wireless internet: USD 12.95 per night (rates may vary)
  • Fee for wireless internet in public areas: USD 12.95 per night (rates may vary)
  • Self parking fee: USD 50 per night (in/out privileges)
  • Covered valet parking fee: USD 58 per night (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hilton New Orleans
Hilton New Orleans Riverside
Hilton Riverside
Hilton Riverside Hotel
Hilton Riverside Hotel New Orleans
Hilton Riverside New Orleans
New Orleans Riverside
Riverside Hilton
Riverside Hilton New Orleans
Riverside New Orleans Hilton
Hilton Hotel New Orleans
Hilton New Orleans Riverside Hotel New Orleans
Hilton New Orleans Riverside Hotel
Hilton New Orleans Riverside Hotel
Hilton New Orleans Riverside New Orleans
Hilton New Orleans Riverside Hotel New Orleans

Hilton New Orleans Riverside Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 660 out of 1080 reviews
Rating 8 - Good. 206 out of 1080 reviews
Rating 6 - Okay. 106 out of 1080 reviews
Rating 4 - Poor. 56 out of 1080 reviews
Rating 2 - Terrible. 52 out of 1080 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Myron

Stayed 3 nights in Dec 2024

8/10 Good

Robert Gordon

Stayed 2 nights in Dec 2024

8/10 Good

Alison

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Ketul

Stayed 5 nights in Dec 2024

8/10 Good

latrisha

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2024

8/10 Good

Hoang

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is connected to Riverwalk Outlets and there is an entrance to the Cruise Terminal from the Outlets. Very convenient for those who are cruising. A good .8 mile walk to French Quarter. Nice restaurant below. My room was spacious, but the pipes were old. Turning on the cold or hot water created a noise in the walls. We were here 3 nights and in the lobby near 5pm, they had holiday cookies, mini cupcakes, drink, & jambalaya. It was a nice surprise. My family enjoyed the hotel and walking to Jackson Square and French Quarter. The aquarium was nearby too.
Stayed 3 nights in Jan 2025

10/10 Excellent

Gilberto

Stayed 6 nights in Dec 2024

4/10 Poor

Gabriel, Fillmore

Stayed 3 nights in Dec 2024

10/10 Excellent

Uriel

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room a Little Outdated, bathroom can use a remodel..
Stayed 7 nights in Dec 2024

8/10 Good

Christopher

Liked: Cleanliness
Stayed 1 night in Dec 2024

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2024

10/10 Excellent

Quanshay, Wilson

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel! Connected to the outlet and in walking distance of everything
Stayed 4 nights in Dec 2024

4/10 Poor

Rebecca

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was extremely disappointed and unhappy with the fact that the hotel still charged me for my first night’s stay after my flight from Pittsburgh to New Orleans was diverted due to stormy weather conditions on December 28, a fact which the hotel was fully aware.
Stayed 4 nights in Dec 2024

10/10 Excellent

Elizabeth

Stayed 4 nights in Dec 2024

10/10 Excellent

karen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was wonderful!!!
Stayed 4 nights in Dec 2024

10/10 Excellent

bassam

Travelled with family
Liked: Staff & service, property conditions & facilities
All good
Stayed 4 nights in Dec 2024

10/10 Excellent

Dana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Bayside Limos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Dec 2024

10/10 Excellent

Monica

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The customer service was outstanding, we checked in promptly and everyone was very pleasant and professional. We ordered room service, and we got our food within 15 mins (even though it was New Year’s Eve). Great location, close to the French quarter and across the street from the Caesar’s Palace, easy access and to the River walk mall. This Hilton exceeded my expectations, and I can tell it has great management dept. I’ll definitely stay here again.
Stayed 1 night in Dec 2024

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Great but noisy elavators
The welcome and room were good. Only complains it was very noise that it kept me awake the first night. Can hear elavators going up and down all the times. Had to get ear plugs to sleep the next 2 nights.
Stayed 3 nights in Dec 2024

10/10 Excellent

Durrell

Stayed 1 night in Nov 2024

8/10 Good

KAREN

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
It is a beautiful hotel; multiple levels with eateries and such. I was very disappointed with the room service; we ordered at 1115a and didnt teceive the lukewarm meal until 1240p. This is after calling a couple of times, being directed elsewhere but the dining services. At that point i was told that the delay was d/t them only having 1 server.
Stayed 3 nights in Dec 2024

10/10 Excellent

EARNEST

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My room was amazing and I'll be seeing y'all very soon I will book with y'all again
Stayed 1 night in Dec 2024

10/10 Excellent

Angela

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room 2535. Did not have hot water.
Stayed 1 night in Dec 2024

8/10 Good

Courtney

Travelled with family
Liked: Cleanliness, staff & service, amenities
Staff was very helpful and courteous. Rooms were very clean. French quarter is a short walk and street car stop is a few blocks from hotel entrance. Hotel could use some modern updates (TV did not work if it was cloudy or raining due to satellite, no usb outlets for charging devices, etc.). Overall it was a good stay.
Stayed 4 nights in Dec 2024