The Saint Hotel, New Orleans, French Quarter

4.0 star property

Photo gallery for The Saint Hotel, New Orleans, French Quarter

View from property
View from room
Executive Suite, 2 Bedrooms, Non Smoking
Executive Suite, 2 Bedrooms, Non Smoking | Living room
Executive Suite, 2 Bedrooms, Non Smoking

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Room service
  • Parking available
  • Gym
  • Housekeeping

Explore the area

Map
931 Canal Street, New Orleans, LA, 70112
  • Canal Street
    ‪1 min walk‬
  • Bourbon Street
    ‪2 min walk‬
  • Caesars New Orleans Casino
    ‪14 min walk‬
  • New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)
    ‪26 min drive‬

Room options

Room, 1 King Bed, Non Smoking

  • 29 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Executive Suite, 2 Bedrooms, Non Smoking

  • 186 sq m
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

  • 29 sq m
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Non Smoking

  • 62 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Suite, 1 Bedroom, Non Smoking

  • 92 sq m
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds (Mobility Accessible, Roll-In Shower)

  • 29 sq m
  • Sleeps 4
  • 2 Queen Beds

Presidential Suite, 2 Bedrooms, Non Smoking

  • 186 sq m
  • Sleeps 4
  • 2 Double Beds

Room, 2 Queen Beds, Non Smoking

  • 29 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

Similar properties

About the area

New Orleans

With a stay at The Saint Hotel, New Orleans, French Quarter, you'll be centrally located in New Orleans, steps from Canal Street and within a 5-minute walk of Bourbon Street. .This historic hotel is 0.2 mi (0.3 km) from Saenger Theatre and 0.6 mi (1 km) from Caesars New Orleans Casino.

What's nearby

  • Canal Street - 1 min walk - 0.1 km
  • Bourbon Street - 2 min walk - 0.3 km
  • Caesars New Orleans Casino - 14 min walk - 1.2 km
  • Caesars Superdome - 14 min walk - 1.2 km
  • National World War II Museum - 10 min drive - 10.7 km

Getting around

  • Canal at Baronne Stop - 1 min walk
  • New Orleans Union Passenger Terminal - 17 min walk
  • Louis Armstrong New Orleans Intl. Airport (MSY) - 26 min drive

Restaurants

  • ‪Bourbon Street Drinkery - ‬5 min walk
  • ‪Deanie's Seafood Restaurant in the French Quarter - ‬3 min walk
  • ‪Bourbon House - ‬3 min walk
  • ‪Acme Oyster House - ‬4 min walk
  • ‪Krystal - ‬3 min walk

About this property

The Saint Hotel, New Orleans, French Quarter

Historic hotel with a 24-hour fitness center and a 24-hour business center
The Saint Hotel, New Orleans, French Quarter offers 166 air-conditioned accommodations with minibars and safes. Beds feature down comforters and premium bedding. 46-inch flat-screen televisions come with cable channels. Bathrooms include showers with rainfall showerheads, bathrobes, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include a 24-hour fitness center.
Make yourself at home in one of the 166 air-conditioned rooms featuring minibars and flat-screen televisions. Your bed comes with down comforters and premium bedding. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms feature showers with rainfall showerheads and complimentary toiletries.
Take advantage of recreation opportunities such as a 24-hour fitness center, or other amenities including complimentary wireless internet access and concierge services.
Enjoy a meal at Resurrection or snacks in the coffee shop/cafe. The hotel also offers room service (during limited hours). Wrap up your day with a drink at the bar/lounge. Cooked-to-order breakfasts are available daily from 7:00 AM to 11:00 AM for a fee.
Featured amenities include a 24-hour business center, express check-out, and dry cleaning/laundry services. Planning an event in New Orleans? This hotel has 1200 square feet (108 square meters) of space consisting of conference space and 4 meeting rooms.
Cooked-to-order breakfasts are available for a surcharge and are served each morning between 7:00 AM and 11:00 AM.
Resurrection - This restaurant specializes in southern cuisine and serves breakfast and light fare.
Burgundy Bar - This cocktail bar serves lunch and dinner. Happy hour is offered. Open daily.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Valet parking on site (USD 49 per day; includes in/out privileges)

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 11:00 AM for a fee: USD 10 to 50 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Burgundy Bar
  • Resurrection

Things to do

  • 24-hour gym
  • Billiards/pool table
  • Books
  • Piano

Family friendly

  • Free cot
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Guidebooks
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service

Business services

  • 1,200 square feet of conference space
  • 24-hour business centre
  • 4 meeting rooms
  • Coworking space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Stair-free path to entrance
  • Thin carpet in room
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 46-inch flat-screen TV with cable channels
  • Streaming services

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Limited room service
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 4:00 AM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100 per accommodation, per night
  • 1.75 percent tourism fee will be charged

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 10 to 50 per person
  • Valet parking fee: USD 49 per day (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Saint Autograph Collection
Saint Autograph Collection New Orleans
Saint Hotel
Saint Hotel Autograph Collection
Saint Hotel Autograph Collection New Orleans
The Saint Hotel Autograph Collection
Saint Autograph Collection Or
The Saint Hotel Autograph Collection
The Saint Hotel, New Orleans, French Quarter Hotel
The Saint Hotel, New Orleans, French Quarter New Orleans
The Saint Hotel, New Orleans, French Quarter Hotel New Orleans

The Saint Hotel, New Orleans, French Quarter Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 613 out of 1005 reviews
Rating 8 - Good. 212 out of 1005 reviews
Rating 6 - Okay. 92 out of 1005 reviews
Rating 4 - Poor. 50 out of 1005 reviews
Rating 2 - Terrible. 38 out of 1005 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Craig C

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

10/10 Excellent

Erik Adam, Bradenton

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely great location and vibe. Clean and very friendly staff
Stayed 4 nights in Dec 2024

10/10 Excellent

Mori

Stayed 2 nights in Dec 2024

10/10 Excellent

Marcia

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

4/10 Poor

Tiffeny

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Hotel lobby is beautiful, but belies the average to below average accommodations (standard king) on the higher floors. Our room was so dark; window looked out onto a side of the neighboring building and did not allow for much light, not to mention the awful "view." The room was cleaned daily, but not with attention to any detail. The carpet had crumbs from early in our stay until the day we departed and the toilet had strange rust stains and scratch marks in the bottom of the bowl that made it appear dirty even when cleaned. It's also worth mentioning that the floor in the shower is very smooth, hence, very slippery. Not an issue for us but still annoying and not good for anyone that's drunk, disabled, or assisting young children. The room doors on our floor (5th) slam shut. Loudly. All day and all night, slamming. However, the hotel overall is quieter (from the outside) than those on Boubon and still in a great location for walking everywhere. The worst thing about this hotel was the massively uncomfortable bed. The mattress looked and felt like it was old and worn out - hard as a rock and stained. We didn't sleep well the entire time we were there. This is a significant reason for my 2 star rating. Staff was consistently polite and did accommodate a request for late check out after our flight home was delayed. All in all, I would not recommended this as a comfortable stay.
Stayed 4 nights in Dec 2024

10/10 Excellent

Christy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room is absolutely beautiful
Stayed 1 night in Dec 2024

6/10 Okay

Mallory

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the bar inside the Saint. Day staff at check in desk can do a better job of communicating and being more friendly.
Stayed 1 night in Dec 2024

6/10 Okay

Samuel

Stayed 1 night in Nov 2024

10/10 Excellent

Desirea

Stayed 3 nights in Nov 2024

10/10 Excellent

Tonisha

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Thank you for the stress free stay!
I had a wonderful stay. All of the staff was super friendly and accommodating. The hotel is beautiful and clean. I will defiantly stay there again.
Stayed 3 nights in Dec 2024

10/10 Excellent

Whitney

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I will be back! The location was perfect and the staff was friendly. After being out with crowds and noise- it was a relief to rerun to the quiet every night! Very clean and comfortable stay

10/10 Excellent

Nikolaus

Stayed 1 night in Nov 2024

6/10 Okay

Robert

Liked: Cleanliness, staff & service
Stayed 3 nights in Nov 2024

10/10 Excellent

Laura

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Short but excellent service. Beds were comfy.
Short but excellent.
Stayed 1 night in Nov 2024

10/10 Excellent

Herschel

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Was very nice, close to bourbon street
Stayed 2 nights in Nov 2024

10/10 Excellent

Candace

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I loves the hotel but was disappointed with kids staying. The one of many other reasons I choose this hotel, is that it promoted originally 23 and over but when we got there, we found out that Marriott bought it and changed it for kids to stay. I don't think this hotel is appropriate for kids. However, overall, we enjoyed our stay.
Stayed 5 nights in Nov 2024

8/10 Good

vicki

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

8/10 Good

Ashlee

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Nov 2024

10/10 Excellent

Dana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
After a long day of travel the staff was able to give us an early check in and it made a world of difference. The room was perfect and they fixed an issue with the tv in less than 5 minutes. Beds were great and we even returned to the same hotel a week later to ask them to get us a cab as we were on a cruise. The gentleman went across the street just to make sure we were on time. Great staff. Great experience.
Stayed 1 night in Nov 2024

6/10 Okay

Stephanie

Disliked: Staff & service
The Saint is just fine. The morning dining room is stale and stark. The pretty red bar is closed off all day with a curtain. The valet takes an extremely long time to retrieve cars- probably 30-45 minutes each time, despite hardly any guests. That said, it is right in Canal street and the room was fine. It’s definitely not the glamorous Saint from before the ownership change, but a passable place to stay.
Stayed 1 night in Nov 2024

10/10 Excellent

Matthew

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Travis

Stayed 1 night in Nov 2024

6/10 Okay

MeChelle, Moreno Valley

Business traveller
Liked: Staff & service
Disliked: Cleanliness, amenities
It was near everything but room was dingy
Stayed 2 nights in Nov 2024

4/10 Poor

Alexander

Disliked: Staff & service, property conditions & facilities
The manager at the front desk was not helpful or friendly.
Stayed 6 nights in Oct 2024

10/10 Excellent

Yessenia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Stay!
From the minute we walked in. Staff immediately greeted us and were very friendly. We even got a complementary goodie bag. We stayed for Halloween and we have no complains. Room was extremely clean. Food was delicious and we will be back again.
Stayed 2 nights in Oct 2024