Trident Inn & Suites, New Orleans

2.5 star property
your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Trident Inn & Suites, New Orleans

Reception
Exterior
Lobby sitting area
Free self-parking
Desk, free WiFi, bed sheets, wheelchair access

Reviews

6.4 out of 10

Popular amenities

  • Breakfast included
  • Housekeeping
  • 24/7 front desk
  • Air conditioning
  • Laundry
  • Free WiFi

Explore the area

Map
12340 I-10 Service Rd, New Orleans, LA, 70128
  • Lakefront Arena
    ‪11 min drive‬
  • Bourbon Street
    ‪13 min drive‬
  • Canal Street
    ‪15 min drive‬
  • New Orleans, LA (NEW-Lakefront)
    ‪9 min drive‬

Room options

Room, 1 King Bed

7.8 out of 10
Good
(40 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds

  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Accessible

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

About the area

New Orleans

With a stay at Trident Inn & Suites, New Orleans in New Orleans (New Orleans East Area), you'll be within a 15-minute drive of Bourbon Street and Caesars Superdome. .This hotel is 11.7 mi (18.9 km) from Canal Street and 11.9 mi (19.1 km) from Caesars New Orleans Casino.

What's nearby

  • Frenchmen Street - 11 min drive
  • Bourbon Street - 13 min drive
  • Canal Street - 15 min drive
  • Caesars New Orleans Casino - 15 min drive
  • Port of New Orleans - 16 min drive

Getting around

  • New Orleans Union Passenger Terminal - 16 min drive
  • Louis Armstrong New Orleans Intl. Airport (MSY) - 28 min drive

Restaurants

  • ‪McDonald's - ‬3 min drive
  • ‪McDonald's - ‬13 min walk
  • ‪Popeyes Louisiana Kitchen - ‬3 min drive
  • ‪KFC - ‬11 min walk
  • ‪Ba Mien Restaurant - ‬6 min drive

About this property

Trident Inn & Suites, New Orleans

New Orleans hotel in New Orleans East Area with free breakfast and a 24-hour front desk
Trident Inn & Suites, New Orleans offers 141 air-conditioned accommodations with coffee/tea makers and hair dryers. 40-inch flat-screen televisions come with cable channels. Bathrooms include bathtubs or showers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Make yourself at home in one of the 141 air-conditioned rooms featuring microwaves and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as desks and coffee/tea makers.
Make use of convenient amenities such as complimentary wireless internet access, a fireplace in the lobby, and a banquet hall.
A complimentary continental breakfast is served daily from 7:00 AM to 9:00 AM.
Featured amenities include a business center, a 24-hour front desk, and multilingual staff. Free self parking is available onsite.
A complimentary continental breakfast is served each morning between 7:00 AM and 9:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 7:00 AM–9:00 AM

Family friendly

  • Laundry facilities
  • Microwave

Conveniences

  • Banquet hall
  • Lift
  • Vending machine
  • Water dispenser

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Laundry facilities
  • Luggage storage
  • Multilingual staff

Business services

  • Business centre
  • Computer station
  • A meeting room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • In-room accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Communal living room
  • Fireplace in reception
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets

Bathroom

  • Bath or shower
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Towels

Entertainment

  • 40-inch flat-screen TV
  • TV channels

Food and drink

  • Coffee/tea maker
  • Microwave

More

  • Desk
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: USD 30
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 25

Special check-in instructions

Front desk staff will greet guests on arrival
At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination
Negative COVID-19 test result requirement applies to all guests aged 5 and up, and test must have been administered no more than 24 hours prior to check-in; COVID-19 vaccination record requirement applies to all guests aged 5 and up; guests must have received complete vaccination at least 2 days prior to check-in

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Early check-in fee: USD 30 (subject to availability)
  • Late check-out fee: USD 25 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and a first aid kit

Property is also known as

Stay Express Inn New Orleans
Stay Express New Orleans
Quality Inn New Orleans
Quality New Orleans
Stay Express Inn Suites New Orleans
Quality Inn
Trident Inn Suites
Townhouse New Orleans East
Trident & Suites, New Orleans
Trident Inn Suites New Orleans
Trident Inn & Suites, New Orleans Hotel
Trident Inn & Suites, New Orleans New Orleans

Trident Inn & Suites, New Orleans Reviews

Reviews

6.4
Rating 10 - Excellent. 289 out of 1006 reviews" "
Rating 8 - Good. 192 out of 1006 reviews" "
Rating 6 - Okay. 164 out of 1006 reviews" "
Rating 4 - Poor. 128 out of 1006 reviews" "
Rating 2 - Terrible. 233 out of 1006 reviews" "

6.4/10

Cleanliness

7.2/10

Staff & service

5.8/10

Amenities

6.0/10

Property conditions & facilities

6.2/10

Eco-friendliness

Reviews

10/10 Excellent

Mauricio

Liked: Cleanliness, staff & service, property conditions & facilities
Nice.place
Stayed 2 nights in Oct 2024

6/10 Okay

Chivonne

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
Beautiful room but lack of resources such as no dinner, lunch, limited breakfast, no toiletries but only stay if you have a car as the nearest bus stop is over 20 minutes away
Stayed 5 nights in Oct 2024

10/10 Excellent

Kevin

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
2 night stay (Fri, Sat). Gated parking lot. Front desk staff was WONDERFUL. Very clean room! Comfortable bed, decent pillows. NO COMPLAINTS AT ALL, and I can usually complain about something.
Stayed 2 nights in Oct 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Oct 2024

6/10 Okay

Harry

Stayed 7 nights in Oct 2024

6/10 Okay

Trish

Travelled with family
Room was clean but smelled moldy and definitely needs upgrades. Tub faucet leaked continuously. The floor transition from room to bathroom had little nails that I stepped on multiple times. And no ventilation in the bathroom
Stayed 2 nights in Oct 2024

6/10 Okay

Petráe

Liked: Staff & service, property conditions & facilities
Staff was very welcoming
Stayed 1 night in Oct 2024

10/10 Excellent

Marlene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful hospitality. Housekeeping does a wonderful job. I alwags enjoy my stay.
Stayed 5 nights in Oct 2024

4/10 Poor

Ammar

Stayed 1 night in Sep 2024

10/10 Excellent

Abigail

Stayed 2 nights in Oct 2024

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great for the price definitely coming back
Stayed 4 nights in Oct 2024

10/10 Excellent

Mikayla

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The staff was really friendly and it was gated which made it a lot safer
Stayed 1 night in Sep 2024

8/10 Good

Allen

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Allen

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

4/10 Poor

Amanda

Travelled with family
Disliked: Cleanliness, property conditions & facilities
the bathroom was nasty the room was dirty it smelled so bad in the room the front desk lady at night was rude and nosy
Stayed 2 nights in Oct 2024

10/10 Excellent

Aeisha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Laurin

I liked everything, except the breakfast wasn’t big . I was thinking I was going to eat some eggs and bacon or sausage. Other than that my stay was great!!
Stayed 2 nights in Oct 2024

4/10 Poor

lamarr

Disliked: Cleanliness, property conditions & facilities, room comfort
The pictures was misleading room wasn't as up kept as expected damages was inside and outside of the room stains on the couch
Stayed 3 nights in Oct 2024

6/10 Okay

Tama

Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Cockroaches. Floor mopped with something very slippery, almost fell when we walked in the room. Hallway stinks of urine. Walls in room were peeling. TV set on store demo mode so consent banner popping up. Toilet leaked when we flushed the it causing clothing to get urine on them.
Stayed 6 nights in Oct 2024

4/10 Poor

Jerlexus

Stayed 2 nights in Sep 2024

6/10 Okay

Cinthia

Travelled with family
Liked: Staff & service
Disliked: Amenities
The property and the room were barely adequate. The bathroom door didn't latch and there was an offensive odor in the elevators. There were low hanging branches that you had to push through to get to the outer door. The corridors were very run down with some of the room numbers written on the wall in marker. However, the morning staff when we left was exceptional! We had car trouble and the front desk attendant and the maintenance man were very kind and helpful.
Stayed 1 night in Oct 2024

10/10 Excellent

Jimmie

Stayed 2 nights in Sep 2024

10/10 Excellent

John

Stayed 1 night in Sep 2024

2/10 Terrible

Courtney

Disliked: Cleanliness, staff & service, property conditions & facilities
It was horrible.. housekeeping never came and it looked like they came and ate on my bed.. Food was gross.. the pool was closed and the gym was closed.. i fall and the manager asked if i had proof.. It was horrible do not stay here
Stayed 2 nights in Oct 2024

10/10 Excellent

Sahar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Satisfied
Our stay was good, room was clean and staff are friendly.
Stayed 3 nights in Oct 2024