The reason why I am not giving a bad review to this hotel nor showing photos of initial room,, is due to the property Manager who accommodated me as best he could. My initial reaction was not pleasant. And it got exasperated when I contacted Hotels.com's Customer Service to complaint about my experience. The room given was not at all what I had expected, nor seen advertised when determining which hotel to stay during my weekend escape. I became mostly furious when the customer representative virtually told me, that I should probably not mind the room, as I had "received a free hotel stay." She sort of implied this to which I had to tell her that I had paid for all the hotels prior to receiving this "alleged free hotel stay." I had to actually pay an additional $103.00 as the hotel charges an estimate of $200 plus fees. And sorry, this is a 2 1/2 🌟 hotel, there are way better hotels for that price! And I was not given options to book another room at a different hotel. I was practically forced to accept the deal the manager would offer, like it or not. Hence, I am appreciative of Sabine , the manager going out of his way to assist me. Biut quite disappointed in Hotels.Com.