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DoubleTree by Hilton New York Downtown

4.0 star property

Photo gallery for DoubleTree by Hilton New York Downtown

Property amenity
Breakfast, lunch, dinner served; Italian cuisine
Lobby
Room, 1 King Bed, Non Smoking, City View
Lobby

Reviews

8.0 out of 10
Very good

Popular amenities

  • Room service
  • Pet-friendly
  • Bar
  • Gym

Explore the area

Map
8 Stone St, New York, NY, 10004
  • Wall Street
    ‪5 min walk‬
  • Battery Park
    ‪7 min walk‬
  • One World Trade Center
    ‪16 min walk‬
  • New York, NY (LGA-LaGuardia)
    ‪36 min drive‬

Room options

View all photos for Room, 1 King Bed, Non Smoking, City View

Room, 1 King Bed, Non Smoking, City View

Room, 1 King Bed, Non Smoking, City View

  • 29 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Non Smoking

Junior Suite, 1 King Bed, Non Smoking

Junior Suite, 1 King Bed, Non Smoking

  • 51 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking, River View

Room, 1 King Bed, Non Smoking, River View

Room, 1 King Bed, Non Smoking, River View

  • 29 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, Accessible, Non Smoking (Roll-in Shower)

In-room safe, desk, laptop workspace, blackout curtains

Room, Accessible, Non Smoking (Roll-in Shower)

  • 29 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Room, 2 Double Beds, Non Smoking, City View

Room, 2 Double Beds, Non Smoking, City View

Room, 2 Double Beds, Non Smoking, City View

  • 29 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Non Smoking

In-room safe, desk, laptop workspace, blackout curtains

Room, 1 King Bed, Non Smoking

  • 29 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds

In-room safe, desk, laptop workspace, blackout curtains

Room, 2 Double Beds

  • 29 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Accessible, Non Smoking

In-room safe, desk, laptop workspace, blackout curtains

Room, 2 Double Beds, Accessible, Non Smoking

  • 29 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed

In-room safe, desk, laptop workspace, blackout curtains

Room, 1 King Bed

  • 29 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, Accessible, Non Smoking (Roll-in Shower)

In-room safe, desk, laptop workspace, blackout curtains

Room, Accessible, Non Smoking (Roll-in Shower)

  • 29 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Room, 1 King Bed, River View

Deluxe Room, 1 King Bed, River View

Deluxe Room, 1 King Bed, River View

  • 29 sq m
  • Sleeps 2
  • 1 King Bed

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View from property

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  • Free WiFi
  • Restaurant
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4.4 out of 5, Excellent, (2337)
The price is NZ$715
for 1 room
includes taxes & fees
18 Apr - 19 Apr
World Center Hotel

About the area

New York

With a stay at DoubleTree by Hilton New York Downtown, you'll be centrally located in New York, just a 5-minute walk from Wall Street and 7 minutes by foot from Battery Park. .This hotel is 0.4 mi (0.7 km) from South Street Seaport and 1 mi (1.7 km) from One World Trade Center.

What's nearby

  • Wall Street - 5 min walk - 0.4 km
  • Battery Park - 7 min walk - 0.6 km
  • National September 11 Memorial & Museum - 14 min walk - 1.2 km
  • Brooklyn Bridge - 16 min walk - 1.9 km
  • One World Trade Center - 16 min walk - 1.4 km

Getting around

  • Whitehall St. Station - 1 min walk
  • New York Christopher St. Station - 6 min drive
  • LaGuardia Airport (LGA) - 36 min drive

Restaurants

  • ‪Fraunces Tavern - ‬2 min walk
  • ‪Fraunces Tavern / The Porterhouse Brewing Co. - ‬3 min walk
  • ‪Starbucks - ‬3 min walk
  • ‪Burger King - ‬3 min walk
  • ‪Tacombi - ‬2 min walk

About this property

DoubleTree by Hilton New York Downtown

Hotel with a 24-hour health club, a short walk to Wall Street
DoubleTree by Hilton New York Downtown offers 399 accommodations with laptop-compatible safes and coffee/tea makers. 49-inch flat-screen televisions come with cable channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This New York hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include a 24-hour health club.

Guests under 21 years old are not allowed in the swimming pool.

Stay in one of 399 guestrooms featuring flat-screen televisions. Wireless internet access (surcharge) keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as laptop-compatible safes and desks.
Take advantage of recreation opportunities such as a 24-hour health club, or other amenities including wireless internet access (surcharge) and a television in a common area.
Enjoy Italian cuisine at Antica Ristorante, a restaurant which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). Full breakfasts are available daily from 7:00 AM to 11:00 AM for a fee.
Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in New York? This hotel has 234 square feet (22 square meters) of space consisting of conference space and meeting rooms. Limited parking is available onsite.
Full breakfasts are available for a surcharge and are served each morning between 7:00 AM and 11:00 AM.
Antica Ristorante - This restaurant specializes in Italian cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Languages

English, German, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (USD 6.95 per day)
  • Available in some public areas: WiFi (USD 6.95 per day)

Parking and transport

  • Height restrictions apply for on-site parking
  • Offsite parking available (USD 58 per day)
  • Limited on-site parking

Food and drink

  • Daily full breakfast available 7:00 AM to 11:00 AM for a fee: USD 20 for adults and USD 10 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Antica Ristorante

Things to do

  • 24-hour health club
  • TV in common areas

Family friendly

  • Free cot
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Porter/bellhop

Business services

  • 234 square feet of conference space
  • 24-hour business centre
  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Hardwood flooring in public areas
  • Hardwood flooring in room
  • Lift (91 centimetre wide door)
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (91 centimetre high)
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Shower/bathtub combination
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 49-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay
Service animals are welcome, and are exempt from fees
2 total (up to 20 lbs per pet)
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: USD 50 per day

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately USD 20 for adults and USD 10 for children
  • Fee for in-room wireless internet: USD 6.95 per day (rates may vary)
  • Fee for wireless internet in public areas: USD 6.95 per day (rates may vary)
  • Nearby parking fee: USD 58.00 per day (499 ft away)
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Parking height restrictions apply
Guests under 21 years old are not allowed in the swimming pool
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

DoubleTree Hilton Hotel New York City Financial District
DoubleTree Hilton New York City Financial District
DoubleTree New York City Financial District
DoubleTree Hilton New York City Financial District Hotel
DoubleTree Hilton New York City Financial District Hotel
DoubleTree Hilton New York City Financial District
Hotel DoubleTree by Hilton New York City - Financial District
DoubleTree by Hilton New York City - Financial District New York
DoubleTree by Hilton New York City Financial District
DoubleTree Hilton Hotel
DoubleTree Hilton
Doubletree By Hilton York York
DoubleTree by Hilton New York Downtown Hotel
DoubleTree by Hilton New York Downtown New York
DoubleTree by Hilton New York Downtown Hotel New York
DoubleTree by Hilton New York City Financial District

DoubleTree by Hilton New York Downtown Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 1021 out of 2179 reviews
Rating 8 - Good. 547 out of 2179 reviews
Rating 6 - Okay. 314 out of 2179 reviews
Rating 4 - Poor. 146 out of 2179 reviews
Rating 2 - Terrible. 151 out of 2179 reviews

8.8/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

2/10 Terrible

HEENA

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
To begin with, one of the elevators was down so waiting 20 mins for elevator is minimum. Additionally staff does not care about guest waiting for elevator they want to go in first. Their front desk people does not know the difference between a crockery glass and a plastic glass. I asked for a crockery glass, the lady at front handed me the plastic glass not knowing the difference. Whole night my room was vibrating whenever elevators were moving. I checked out one night earlier because of this. Moreover I asked for the carpet floor, on call their staff approved my request and when I went there they don’t have any rooms with carpet floor, some of their staff are unaware about this. Moving forward, hotel need to put a parking stamp on parking ticket so we pay less for parking, which their staff forgot to put and we ended up paying full amount. Overall I hated my experience being there. I would never recommend this property to anyone
Stayed 2 nights in Jan 2025

10/10 Excellent

Yelena

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a great time with my friends , the area felt safe ! The hotel was clean and the staff was friendly
Stayed 4 nights in Dec 2024

8/10 Good

Akiya

Stayed 2 nights in Dec 2024

4/10 Poor

Eliana

Travelled with group
Disliked: Staff & service, property conditions & facilities
This place was a mess. There was literally one elevator working. All of the guests had to stand around waiting to use the elevators. The stairwells were very dirty and full of garbage, but needed to be used because it would take forever to wait for an elevator. I went up and down to the stairs to my room on the 23rd floor. Our room was never cleaned even though we asked for it to be cleaned. The cost of the stay was way too high for the quality/service. The front desk staff was friendly, but other staff were not. The man that took our bags in bag storage was extremely rude. I would not stay here again.
Stayed 2 nights in Jan 2025

2/10 Terrible

Mohammad

Disliked: Cleanliness, staff & service, property conditions & facilities
It was supposed to be king size bed and breakfast included, as it’s in the marketing description, none of them was available and a guest had to sleep on the floor!
Stayed 3 nights in Dec 2024

2/10 Terrible

Wenqin

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Really horrible experience. The elevator was not functioning, only one is available for all levels. We bring the luggage using the stairs otherwise need to wait for an hour. We’re forced to change our room from city view and river view to no views rooms (which is meant to be cheaper) in order to not using the elevator. The room is really noisy which we can hear clearly from the corridor and really noisy in the street due to low level. Also the day we checked in, the price dropped by 400usd for three nights. And 800usd for 2 rooms in total. Worst hotel experience ever.

10/10 Excellent

Jose Cortez

Stayed 2 nights in Dec 2024

8/10 Good

Andrew

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Overall solid experience for lower Manhattan at a decent price point. However elevators were broken during our stay which hindered our experience - when we were trying to checkout, the whole process took 1.5 hours longer than normal bc we had to walk up and down 40 flights of stairs. Signage / notice of the broken elevators and what was being done to address it were minimal, leading to a lot of confused and frustrated tenants aside from ourselves.

10/10 Excellent

miguel

Stayed 2 nights in Dec 2024

8/10 Good

Carson

Stayed 4 nights in Dec 2024

6/10 Okay

Harold

Call and ask if elevator has been fixed before making a booking. With one elevator out of service you can get stuck on your floor for 40mim
Stayed 3 nights in Dec 2024

8/10 Good

Sarah

Stayed 1 night in Dec 2024

2/10 Terrible

Nick

Business traveller, Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
The elevator was a nightmare

6/10 Okay

Raymond

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were inconvenienced with the long, wait times for the elevators. Had to walk down from the 22nd floor several times. If it wasn’t for most hotels being booked, we would’ve checked out. The front desk personnel…. Wonderful . They did they’re best to accommodate considering the circumstances.
Stayed 2 nights in Dec 2024

10/10 Excellent

Jack

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All the Team members I interacted with were so helpful and friendly, Love it there !!! I will be back.
Stayed 3 nights in Dec 2024

2/10 Terrible

Shashank

Disliked: Cleanliness, staff & service, property conditions & facilities
Lift doesn't work. Had to wait for more than 20 minutes just to get on the lift. if there is some special price for parking for the hotel residents and stamp is required on the parking ticket, why was this information not conveyed clearly. Had to do multiple rounds just to get the stamp on the parking ticket.
Stayed 2 nights in Dec 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Clean and good location
Great hotel, clean! And friendly staff, and the room felt big for NYC! Fun to stay in financial district and perfect for pre- and post- Statue of Liberty viewing! Cloae access to 1-2-3 red line was also great for getting to different neighborhoods uptown.
Stayed 2 nights in Dec 2024

2/10 Terrible

Maroun

Travelled with family, Travelled with family and small children
Disliked: Staff & service, property conditions & facilities
Only one elevator is working and there is an engineer that controls it. The only way you can catch it is either from the lobby or if you call the reception and tell them you need the elevator to check out.
Stayed 2 nights in Dec 2024

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Mixed bag
Rooms are small even for NYC, but clean. We had a room for 4 with 2 double beds and barely had any space to move around, having to step over each others’ luggage. The staff was very nice and polite but the hotel seems understaffed. Not the employees’ fault, they’re doing their best. The biggest problem was the elevators. I had read other reviews before our stay noting the long elevator wait times but I thought it was an exaggeration; it’s not - we routinely had to wait 10-15 minutes. They have 3 elevators of which 1 was broken during our entire stay. This is not enough for a hotel with 30+ floors. On our last day, all the elevators were broken and we had to walk down 25 floors with our luggage.
Stayed 3 nights in Dec 2024

8/10 Good

Marie Antonette

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the space for me and my friends to spend our Christmas get-together! But having one elevator working for 40 floors is ridiculous! Luckily we were assigned in 4th floor.
Stayed 1 night in Dec 2024

8/10 Good

Terri

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Amazing hotel, the only issue is the elevator! Soooooooo slow
Stayed 2 nights in Dec 2024

8/10 Good

Mathieu

Stayed 2 nights in Dec 2024

10/10 Excellent

Vibha

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Apart from the slow and lengthy wait for the elevators, the property, staff and service are excellent.
Stayed 2 nights in Dec 2024

2/10 Terrible

Verified traveller

Travelled with family
Liked: Cleanliness
Disliked: Staff & service
Ok, but the amenities could have been better
The rooms were nice and clean, but there was one elevator diwn which made it very difficult to maneuver in and out of the room. Also, customer service wasnt as great as well. They seemed to be short staffed at times. I personally wouldnt stay here again.
Stayed 2 nights in Dec 2024

10/10 Excellent

JOHN MATHEW

Liked: Cleanliness, amenities
Good Service
Stayed 3 nights in Dec 2024