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Four Points By Sheraton New York Downtown

3.5 star property

Photo gallery for Four Points By Sheraton New York Downtown

Exterior
Food and drink
Premium bedding, down duvets, pillow-top beds, in-room safe
Lobby
Suite, 1 King Bed | Living room

Reviews

8.2 out of 10
Very good

Popular amenities

  • Breakfast available
  • Bar
  • 24/7 front desk
  • Parking available
  • Laundry
  • Air conditioning

Explore the area

Map
6 Platt St, New York, NY, 10038
  • South Street Seaport
    ‪2 min walk‬
  • Wall Street
    ‪4 min walk‬
  • Pace University
    ‪5 min walk‬
  • New York, NY (JRB-Downtown Manhattan Heliport)
    ‪11 min walk‬

Room options

View all photos for Room, 1 King Bed, Non Smoking

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 1 King Bed, Non Smoking

  • 19 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Non Smoking

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 2 Double Beds, Non Smoking

  • 23 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 Queen Bed, Non Smoking

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 1 Queen Bed, Non Smoking

  • 15 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 King Bed, Corner

Room, 1 King Bed, Corner

Room, 1 King Bed, Corner

  • 22 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 2 Double Beds

  • 23 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 King Bed

Suite, 1 King Bed | Living room

Suite, 1 King Bed

  • 43 sq m
  • Sleeps 3
  • 1 King Bed

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About the area

New York

With a stay at Four Points By Sheraton New York Downtown, you'll be centrally located in New York, steps from South Street Seaport and 4 minutes by foot from Wall Street. .This hotel is 0.6 mi (1 km) from One World Trade Center and 0.7 mi (1.1 km) from Battery Park.

What's nearby

  • Wall Street - 4 min walk
  • National September 11 Memorial & Museum - 12 min walk
  • One World Trade Center - 12 min walk
  • Battery Park - 14 min walk
  • Brooklyn Bridge - 16 min walk

Getting around

  • Fulton St. Station (William St.) - 3 min walk
  • New York Christopher St. Station - 6 min drive
  • John F. Kennedy Intl. Airport (JFK) - 57 min drive

Restaurants

  • ‪Subway - ‬1 min walk
  • ‪Mezcali - ‬2 min walk
  • ‪Five Guys - ‬3 min walk
  • ‪Starbucks - ‬2 min walk
  • ‪Blue Ribbon Sushi Bar & Grill - Financial District - ‬3 min walk

About this property

Four Points By Sheraton New York Downtown

Hotel with 2 restaurants, steps from South Street Seaport
Four Points By Sheraton New York Downtown offers 261 air-conditioned accommodations with iPod docking stations and laptop-compatible safes. Pillowtop beds feature down comforters and premium bedding. 42-inch LCD televisions come with premium cable channels. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

This New York hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and coffee/tea makers. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include a 24-hour fitness center.
Make yourself at home in one of the 261 air-conditioned rooms featuring iPod docking stations and LCD televisions. Your pillowtop bed comes with down comforters and premium bedding. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers.
Take advantage of recreation opportunities such as a 24-hour fitness center, or other amenities including complimentary wireless internet access and a television in a common area. Additional features at this hotel include a banquet hall and a vending machine.
Satisfy your appetite with Asian cuisine at Wuish Kitchen & Bar, one of the hotel's 2 restaurants. Need to unwind? Take a break with a tasty beverage at one of the 2 bars/lounges. Full breakfasts are available daily from 7:00 AM to 10:00 AM for a fee.
Featured amenities include a 24-hour business center, limo/town car service, and dry cleaning/laundry services. This hotel has 2 meeting rooms available for events. Self parking (subject to charges) is available onsite.
Full breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:00 AM.
Wuish Kitchen & Bar - This restaurant specializes in Asian cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar. Happy hour is offered.
Highkey RainforestRooftop - Onsite rooftop bar. Open daily.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Secured covered self parking on site (USD 62 per day)
  • Limited on-site parking
  • Height restrictions apply for on-site parking
  • Off-site parking for USD 62 per day; discounts available
  • Limo/town car service

Food and drink

  • Full breakfast available for a fee daily 7:00 AM–10:00 AM: USD 18-25 for adults and USD 18-25 for children
  • 2 restaurants
  • 2 bars/lounges
  • Coffee/tea in a common area

Restaurants on site

  • Wuish Kitchen & Bar
  • Highkey RainforestRooftop

Things to do

  • 24-hour fitness centre

Family friendly

  • Free cots/infant beds

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Vending machine
  • Water dispenser

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Dry-cleaning service
  • Housekeeping (on request)
  • Luggage storage
  • Multilingual staff

Business services

  • 24-hour business centre
  • Computer station
  • Meeting rooms - 2

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Grab bar near toilet
  • Handrails in stairwells
  • Lever door handles
  • Low-height door lock
  • Low-height view port in door
  • Visual alarms in hallways
  • Wheelchair-accessible business centre
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • At least 80% of lighting from LEDs
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Shared microwave
  • Smoke-free property
  • TV in lobby
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Down duvet
  • Free cots/infant beds
  • Heating
  • Hypo-allergenic bedding
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Bath or shower
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • 42-inch LCD TV
  • TV channels
  • iPod dock
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Desk
  • Energy-saving switches
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • LED light bulbs
  • Phone
  • Recycling
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation

Renovations and closures

The property will be renovating from January 6 2025 to March 31 2025 (completion date subject to change). The following areas are affected:
  • Exterior
  • Fitness facilities
  • Hallway
  • Lobby
  • Meeting facilities
Renovation work will only be conducted during business hours. Every effort will be made to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 25.0 per stay
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 200 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately USD 18 to 25 for adults, and USD 18 to 25 for children
  • Covered self parking fee: USD 62 per day
  • Nearby parking fee: USD 62 per day(499 ft away; open 24 hours)
  • Rollaway bed fee: USD 25.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit, window guards, and a deadbolt lock
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Construction is underway at a neighboring building and there may be noise disturbance from the construction work
A car is required for transportation to and from this property
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

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Four Points By Sheraton New York Downtown Hotel New York

Four Points By Sheraton New York Downtown Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 987 out of 1972 reviews
Rating 8 - Good. 544 out of 1972 reviews
Rating 6 - Okay. 206 out of 1972 reviews
Rating 4 - Poor. 109 out of 1972 reviews
Rating 2 - Terrible. 126 out of 1972 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

2/10 Terrible

michael

Travelled with family
Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities
A lower end hotel in a construction area
The hotel has gone way down. It starts with the front courtyard of the hotel where you'll find lots of homeless and drug activity in a filthy space. Our 5 night stay was ruined by 2 nights of lack of sleep due to screaming kids, slamming doors and banging on the walls. Construction all over the area means non stop banging, drilling and hammering. One night they allowed a 3:30 am check in who must have been drunk because of the noise I called front desk no answer, then the main number no answer as well. Finally at 4 am I went to the front desk and was told they could do nothing!! I spoke to staff who also said they could and would do nothing! Are you kidding me!!! The rooftop is also a hookah bar that attracts interesting people. It's hardly upscale or nice. Other options in the area.
Stayed 5 nights in Nov 2024

10/10 Excellent

Laura

Stayed 2 nights in Oct 2024

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable, being one week post op. I felt welcomed and had an amazing night
Stayed 1 night in Nov 2024

10/10 Excellent

Tim

1
Stayed 1 night in Nov 2024

2/10 Terrible

erica

Business traveller
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
They put me in a room on the side of a construction building extremely noisy I was not able to sleep and one of the windows was broken so I couldn’t close it
Stayed 1 night in Nov 2024

6/10 Okay

Federico

Liked: Cleanliness
Stayed 3 nights in Nov 2024

10/10 Excellent

Nelson

Stayed 1 night in Nov 2024

8/10 Good

Oliver

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The area around the hotel is not what is advertised. It looks kinda dingy. The hotel however is actually pretty especially inside
Stayed 4 nights in Nov 2024

10/10 Excellent

Daniyar

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

8/10 Good

Gleny

Liked: Amenities
Good experience, smell nice and clean!
Stayed 5 nights in Nov 2024

6/10 Okay

Dave

Business traveller
Liked: Staff & service
Disliked: Cleanliness, room comfort
Wall Street pricing
Expensive but adequate. Tiny rooms but good location
Stayed 2 nights in Nov 2024

10/10 Excellent

Shawnta

Liked: Amenities
Excellent service
Stayed 4 nights in Nov 2024

8/10 Good

Siddhi

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was nice and the staff were generally friendly. I did feel at times that some of the front desk were a bit snappy at us but overall it was fine. The only thing that was not working in our room was the TV - we asked the front desk if anything could be done to fix it so that we could at least have our Netflix working but they said these errors occur sometimes and that the best they could do is leave a note that it wasn't working.
Stayed 3 nights in Nov 2024

10/10 Excellent

Ashley, Bell gardens

Stayed 5 nights in Oct 2024

8/10 Good

jaime, Herndon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Place was short walk to get around downtown convenient short distance to the shipyard to liberty island and Times Square
Stayed 2 nights in Nov 2024

10/10 Excellent

Natasha

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very helpful and nice
Stayed 2 nights in Nov 2024

10/10 Excellent

Danielle

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
I like that the property had restaurants on file, but the doors are so thin. Any noise in the hallway is very loud.
Stayed 3 nights in Oct 2024

10/10 Excellent

Geraldy Molina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Will definitely come back
Stayed 3 nights in Nov 2024

2/10 Terrible

Allison

Travelled with group
Liked: Cleanliness
Disliked: Amenities
The ac in the room was broke. We reported it at 5pm. They sent someone to fix it teice. It turned on for one min, I called the front desk repeatedly until finally I had to go downstairs at 4am when it wax 80 degrees in the room and no one would help us. No one at the front desk, a man in the business center said he’s all them for me. After a wait asked me to leave my number. I went back upstairs. Continued to reset the ac until at 5am the unit turned on. After that the front desk finally called back. Needless to say I didn’t answer.
Stayed 1 night in Nov 2024

10/10 Excellent

Norman

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Nov 2024

8/10 Good

VIRENDRA, san ramon

Stayed 2 nights in Nov 2024

10/10 Excellent

Richard, Courtice

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property in South Manhattan. Easy walk to wall street, battery park and multiple restaurants. Only 5 minutes to get to subway to get around the island quickly. Place is clean, and up scale. Staff was very helpful. We thoroughly enjoyed our stay.
Stayed 2 nights in Nov 2024

8/10 Good

Charles

Travelled with family
Liked: Room comfort
My stay at 4 points
Overall a positive experience. Business center is almost worthless. In room coffee service is terrible. Not the service the quality & flavor of the coffee.
Stayed 2 nights in Nov 2024

8/10 Good

Carolina

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love itttt
Stayed 4 nights in Nov 2024

10/10 Excellent

Tina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024