Hilton Garden Inn New York/Central Park South-Midtown West

3.5 star property

Photo gallery for Hilton Garden Inn New York/Central Park South-Midtown West

Front of property - evening/night
In-room safe, desk, laptop workspace, iron/ironing board
Reception
In-room safe, desk, laptop workspace, iron/ironing board
Breakfast, lunch and dinner served

Reviews

8.0 out of 10
Very good

Popular amenities

  • Room service
  • Breakfast available
  • Bar
  • Parking available
  • Housekeeping

Explore the area

Map
237 West 54th Street, New York, NY, 10019
  • Broadway
    ‪1 min walk‬
  • Carnegie Hall
    ‪5 min walk‬
  • Central Park
    ‪6 min walk‬
  • New York, NY (LGA-LaGuardia)
    ‪37 min drive‬

Room options

Deluxe Room, 1 King Bed, Terrace

  • 19 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds

  • 19 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 1 Queen Bed

  • 19 sq m
  • Sleeps 2
  • 1 Queen Bed

Room, 1 King Bed, Accessible (Hearing)

  • 19 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower)

  • 19 sq m
  • Sleeps 2
  • 1 King Bed

Room, 2 Double Beds (Drinks & Snacks)

  • 19 sq m
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower)

  • 19 sq m
  • Sleeps 2
  • 1 King Bed

Room, 2 Double Beds

  • 19 sq m
  • Sleeps 4
  • 2 Double Beds

Deluxe Room, 2 Double Beds, Terrace

  • 19 sq m
  • Sleeps 4
  • 2 Double Beds

Room, 2 Queen Beds, Non Smoking (Drinks & Snacks)

  • 19 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Double Beds, Accessible (Mobility & Hearing, Roll-In Shower)

  • 19 sq m
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed (Drinks & Snacks)

  • 19 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible (Roll-In Shower, Mobilty & Hearing)

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 2 Queen Beds, Terrace

  • 19 sq m
  • Sleeps 4
  • 2 Queen Beds

Junior Suite, 1 King Bed, City View

  • 36 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed

  • 19 sq m
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Accessible, Bay View (Hearing)

  • 26 sq m
  • Bay view
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, City View

  • 26 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, City View

  • 19 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Double Beds, City View

  • 19 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

Similar properties

About the area

New York

With a stay at Hilton Garden Inn New York/Central Park South-Midtown West, you'll be centrally located in New York, steps from Broadway and 6 minutes by foot from Central Park. .This hotel is 0.3 mi (0.6 km) from Times Square and 0.5 mi (0.8 km) from 5th Avenue.

What's nearby

  • Broadway - 1 min walk
  • Times Square - 7 min walk
  • Rockefeller Center - 13 min walk
  • Manhattan Cruise Terminal - 18 min walk
  • Grand Central Terminal - 3 min drive

Getting around

  • New York W 32nd St. Station - 3 min drive
  • 7 Av. Station (E 53rd St.) - 3 min walk
  • LaGuardia Airport (LGA) - 37 min drive

Restaurants

  • ‪Shake Shack - ‬2 min walk
  • ‪Chick-fil-A - ‬2 min walk
  • ‪Starbucks - ‬1 min walk
  • ‪99 Cent Fresh Pizza - ‬1 min walk
  • ‪Pret A Manger - ‬2 min walk

About this property

Hilton Garden Inn New York/Central Park South-Midtown West

Hotel with a fitness center, steps from Broadway
Hilton Garden Inn New York/Central Park South-Midtown West offers 401 air-conditioned accommodations with laptop-compatible safes and safes. 40-inch LCD televisions come with premium cable channels and pay movies. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include showers, complimentary toiletries, and hair dryers.

This New York hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
Make yourself at home in one of the 401 air-conditioned rooms featuring refrigerators and LCD televisions. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include laptop-compatible safes and desks, as well as phones with free local calls.
Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless internet access and concierge services. This hotel also features gift shops/newsstands and a banquet hall.
Grab a bite to eat at the hotel's steakhouse, which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). To-go breakfasts are available daily from 6 AM to 11 AM for a fee.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. Planning an event in New York? This hotel has facilities measuring 800 square feet (74 square meters), including conference space. Self parking (subject to charges) is available onsite.
To-go breakfasts are available for a surcharge and are served each morning between 6 AM and 11 AM.
Onsite venue - This steakhouse serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and public transport

  • Secured covered self parking on site (USD 75 per day)
  • Secured covered valet parking on site (USD 95 per day)

Food and drink

  • To-go breakfast available for a fee daily 6 AM–11 AM: USD 22-22 per person
  • 1 restaurant
  • 1 bar
  • Room service available
  • Coffee/tea in a common area

Things to do

  • Fitness centre

Family friendly

  • Corner/local shop
  • Laundry facilities
  • Microwave
  • Fridge
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Front-desk safe
  • Gift shop/newsstand
  • Corner/local shop

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Business services

  • Conference space (800 square feet)

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Phone accessibility kit
  • Step-free path to entrance
  • Valet for wheelchair-equipped vehicle
  • Well-lit path to entrance
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • 40-inch LCD TV
  • TV channels
  • Films for purchase
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Phone

Policies

Check-in

Check-in time starts at 3 PM
Early check-in subject to availability
Early check-in fee: USD 67

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 100

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 50 lbs per pet)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for to-go breakfast: approximately USD 22 to 22 per person
  • Covered self parking fee: USD 75 per day
  • Covered valet parking fee: USD 95 per day
  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in fee: USD 67 (subject to availability)
  • Late check-out fee: USD 100 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hilton Garden Inn New York Central Park South-Midtown West
Hilton Garden Inn Park South-Midtown Hotel
Hilton Garden Inn Park South-Midtown Hotel New York Central West
Hilton Garden Inn New York/Central Park South-Midtown West Hotel
Hilton Garden Inn York/Central
Hilton Garden Inn New York/Central Park South Midtown West
Hilton Garden Inn YorkCentral
Hilton Garden Inn New York/Central Park South-Midtown West Hotel

Hilton Garden Inn New York/Central Park South-Midtown West Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 742 out of 1726 reviews
Rating 8 - Good. 458 out of 1726 reviews
Rating 6 - Okay. 292 out of 1726 reviews
Rating 4 - Poor. 122 out of 1726 reviews
Rating 2 - Terrible. 112 out of 1726 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

NA

Liked: Property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great little gem
Fantastic hotel in a great location. One of the largest hotel rooms I've had in new York
Stayed 5 nights in Nov 2024

4/10 Poor

Jonathan

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Pictures are deceiving
The pictures never match reality. Pros: room location was quiet. Cons: everything was dirty. -yellow smelly towels -bed spread tattered -bathroom small and not clean -hotel spaces not clean -elevator was not functioning, had to take stairs several times -room cleaning every other day, not sure how this is possible, our towels were changed nothing else -no toiletries We expected a small space being in NYC and all. For the price, we did not expect to be staying in a dirty motel. Won’t stay here again. For the cost you can get better.
Stayed 4 nights in Nov 2024

10/10 Excellent

Maria

Stayed 3 nights in Nov 2024

6/10 Okay

Nazanin

Travelled with family and small children
Liked: Staff & service, amenities
Disliked: Cleanliness
Air condition smart controller was hard to use, keep changing to its original setting, getting cold in the middle of the night, and we have to keep changing it to stay warm. Staff were nice and friendly. Not very quite place, but convenient location.
Stayed 2 nights in Nov 2024

8/10 Good

Maria, Guaynabo

Liked: Cleanliness, staff & service, property conditions & facilities
Good location
Stayed 1 night in Nov 2024

10/10 Excellent

Jeffrey, Toledo

Stayed 2 nights in Nov 2024

4/10 Poor

Mi Young

Travelled with partner
Liked: Amenities
Disliked: Cleanliness
They first checked us in a room where the last tenant was still inside. They 2nd room they moved is smelt like cigarettes and the 3rd, the lock was broken……
Stayed 1 night in Nov 2024

10/10 Excellent

Ojan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All was good only our room phone did not work we had to use our cell phone to contact FD and that was ok for us but for safety it should be a land line in the room
Stayed 1 night in Nov 2024

8/10 Good

Todd

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Thermostat
Temperature in the room was cold.
Stayed 3 nights in Nov 2024

10/10 Excellent

David

Liked: Cleanliness
Stayed 2 nights in Nov 2024

10/10 Excellent

Jeannetteines

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

2/10 Terrible

Brenda

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gave room away
I booked my hotel from North Carolina for the evening of the 29th. Showed up at the hotel at 3 AM to check in and was told that my room was given away because I was not there on time. When I booked the room, I did not see anywhere where there was a required check in time only that there was a required after check in time, I’d like my money back since you clearly gave my room away
Stayed 1 night in Nov 2024

10/10 Excellent

Donna

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Weekend in the City
This is our second time to stay here while visiting NYC. It's convenient to the theaters without being in Times Square.
Stayed 2 nights in Nov 2024

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2024

10/10 Excellent

Ojan

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Overall was good but there was a bottle of yellow color fluid under our bed
Stayed 1 night in Nov 2024

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, property conditions & facilities
The view of the city was amazing!!!
Stayed 1 night in Nov 2024

10/10 Excellent

Ingrid

Liked: Cleanliness
Great
Stayed 1 night in Nov 2024

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very unkind staff.. room was not ready until 5pm.
Stayed 1 night in Nov 2024

8/10 Good

Lynne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Lobby uninviting. Elevators slow. Heating noisy, but room clean and comfortable
Stayed 2 nights in Nov 2024

8/10 Good

Affan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Evelyn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
5 stars
It was very good in everyway! Super close to everything, excellent customer service they even kept my bags after my check out 2 are for free 3rd one $5 each. We will stay again!
Stayed 1 night in Nov 2024

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great family stay
Had some minor issues that were addressed and corrected by very friendly and considerate staff. Kelvin in Bell Services and Kimberly at the front desk stood out for their friendliness and helpfulness.
Stayed 3 nights in Nov 2024

8/10 Good

Jonathan

Liked: Cleanliness
Disliked: Staff & service, amenities
The hotel is located close enough to times square and broadway to walk to, but far enough to not be overwhelmed with crowds. That said, the front desk was always packed and extremely slow. That was coupled with an elevator that was ALWAYS packed. Anytime you took the elevator, you had to plan for about 10 minutes to just get from the lobby to your room (or vice versa). This isn't helped by the staff and maids using the same elevators as the guests (taking the stairs is not possible -my room was on the 27th floor). The frustration of the elevator situation was trouble for all guests and was a continued talking point. This was exacerbated by the maids and staff using the elevators even when lots of guests were trying to.
Stayed 4 nights in Nov 2024

10/10 Excellent

Andrea

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really nice!!
Stayed 2 nights in Nov 2024