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Hilton Garden Inn New York/Manhattan-Chelsea

3.0 star property

Photo gallery for Hilton Garden Inn New York/Manhattan-Chelsea

Helicopter/plane tours
Bar (on property)
View from room
Lobby
Premium bedding, desk, laptop workspace, blackout curtains

Reviews

8.2 out of 10
Very good

Popular amenities

  • Breakfast available
  • Parking available
  • Pet-friendly
  • Housekeeping
  • 24/7 front desk
  • Air conditioning

Explore the area

Map
121 W 28th St, New York, NY, 10001
  • Madison Square Garden
    ‪6 min walk‬
  • Empire State Building
    ‪10 min walk‬
  • Times Square
    ‪14 min walk‬
  • New York, NY (LGA-LaGuardia)
    ‪35 min drive‬

Room options

View all photos for One King Bed Roll In Shower

Premium bedding, desk, laptop workspace, blackout curtains

One King Bed Roll In Shower

  • 18 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Two Queen Beds City View

Premium bedding, desk, laptop workspace, blackout curtains

Two Queen Beds City View

  • 18 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Non Smoking (Drinks-Snacks)

Premium bedding, desk, laptop workspace, blackout curtains

Room, 2 Queen Beds, Non Smoking (Drinks-Snacks)

  • City view
  • 18 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Two Double Beds Roll In Shower

Premium bedding, desk, laptop workspace, blackout curtains

Two Double Beds Roll In Shower

  • 18 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed (Drinks-Snacks)

Premium bedding, desk, laptop workspace, blackout curtains

Room, 1 King Bed (Drinks-Snacks)

  • City view
  • 18 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room

Premium bedding, desk, laptop workspace, blackout curtains

Room

  • 18 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room

Premium bedding, desk, laptop workspace, blackout curtains

Room

  • 18 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for One King Bed City View

Premium bedding, desk, laptop workspace, blackout curtains

One King Bed City View

  • 17.7 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking (Higher Floor)

Premium bedding, desk, laptop workspace, blackout curtains

Room, 2 Queen Beds, Non Smoking (Higher Floor)

  • 18 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed (Higher Floor)

Premium bedding, desk, laptop workspace, blackout curtains

Room, 1 King Bed (Higher Floor)

  • City view
  • 18 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Premium bedding, desk, laptop workspace, blackout curtains

Room, 1 King Bed

  • 18 sq m
  • Sleeps 2
  • 1 King Bed

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About the area

New York

A stay at Hilton Garden Inn New York/Manhattan-Chelsea places you in the heart of New York, within a 10-minute walk of 5th Avenue and Madison Square Garden. .This hotel is 0.5 mi (0.8 km) from Empire State Building and 0.7 mi (1.2 km) from Broadway.

What's nearby

  • Madison Square Garden - 6 min walk - 0.6 km
  • Empire State Building - 10 min walk - 0.9 km
  • Broadway - 14 min walk - 1.2 km
  • Times Square - 14 min walk - 1.3 km
  • Grand Central Terminal - 3 min drive - 1.9 km

Getting around

  • 28 St. Station (7th Av.) - 3 min walk
  • New York W 32nd St. Station - 5 min walk
  • LaGuardia Airport (LGA) - 35 min drive

Restaurants

  • ‪Skirt Steak - ‬3 min walk
  • ‪L'Amico - ‬3 min walk
  • ‪Ajisen Ramen - ‬3 min walk
  • ‪The Fleur Room - ‬1 min walk
  • ‪Paper Coffee - ‬3 min walk

About this property

Hilton Garden Inn New York/Manhattan-Chelsea

Hotel with a 24-hour business center, a short walk to 5th Avenue
Hilton Garden Inn New York/Manhattan-Chelsea offers 169 accommodations with coffee/tea makers and hair dryers. Beds feature premium bedding. 32-inch flat-screen televisions come with premium digital channels and pay movies. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Make yourself at home in one of the 169 guestrooms featuring refrigerators and microwaves. Wired and wireless internet access is complimentary, while 32-inch flat-screen televisions with digital programming provide entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include phones, as well as desks and coffee/tea makers.
Make use of convenient amenities such as complimentary wireless internet access, concierge services, and a television in a common area.
Grab a bite from the snack bar/deli serving guests of Hilton Garden Inn New York/Manhattan-Chelsea. Cooked-to-order breakfasts are served on weekdays from 6:00 AM to 10:00 AM and on weekends from 6:00 AM to 11:00 AM for a fee.
Featured amenities include complimentary wired internet access, a 24-hour business center, and express check-in. Self parking (subject to charges) is available onsite.
Cooked-to-order breakfasts are available for a surcharge on weekdays between 6:00 AM and 10:00 AM and on weekends between 6:00 AM and 11:00 AM.

Languages

Arabic, Chinese (Cantonese), Chinese (Mandarin), English, French, Korean, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Height restrictions apply for on-site parking
  • Covered parking on site (USD 55 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 6:00 AM to 11:00 AM on weekends; USD 10 to 25 for adults and USD 10 to 25 for children
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • TV in common areas

Family friendly

  • Free cot
  • In-room microwave
  • In-room refrigerator
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium digital channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 50 lbs per pet)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 30 per day
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 10 to 25.00 for adults, and USD 10 to 25.00 for children
  • Covered self parking fee: USD 55.00 per day
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 30 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hilton Garden Inn Hotel New York/Chelsea
Hilton Garden Inn New York/Chelsea
Hilton Garden Inn New York/Manhattan-Chelsea Hotel
Hilton Garden Inn York/Manhattan-Chelsea Hotel
Hilton Garden Inn New York/Manhattan-Chelsea
Hilton Garden Inn York/Manhattan-Chelsea
Hilton Garden Inn New York - Chelsea Hotel New York City
Chelsea Hilton Garden Inn
Hilton New York City
Hilton Garden Inn Chelsea
Hilton York Manhattan Chelsea
Hilton Garden Inn New York/Manhattan-Chelsea Hotel
Hilton Garden Inn New York/Manhattan-Chelsea New York
Hilton Garden Inn New York/Manhattan-Chelsea Hotel New York

Hilton Garden Inn New York/Manhattan-Chelsea Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 1207 out of 2791 reviews
Rating 8 - Good. 876 out of 2791 reviews
Rating 6 - Okay. 416 out of 2791 reviews
Rating 4 - Poor. 166 out of 2791 reviews
Rating 2 - Terrible. 126 out of 2791 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Shannon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jan 2025

6/10 Okay

Alisha

Liked: Cleanliness, staff & service, room comfort
Just okay
The location was great, a short walk to a subway station on the same street. One of two elevators broke during our stay and having around 20 floors of rooms with one elevator (that ran very slow to begin with) was not ideal. We even took the stairs down from 18 levels at one point because it was taking over 15 min to get to us. We also booked a king room but were “upgraded” to a double queen without our consent because they overbooked king rooms. This wasn’t ideal especially on our 2nd wedding anniversary trip. You can hear EVERYTHING happening in the rooms next to you as well as outside noise which doesn’t ever quiet down obviously cause it’s New York.
Stayed 4 nights in Jan 2025

8/10 Good

Randi

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The is in the perfect area if you want to explore much of Manahattan. We always stay in midtown and this hotel was super convenient. A quick and easy walk to everywhere including Penn Station
Stayed 3 nights in Dec 2024

8/10 Good

Mark

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very pleasant hotel in a great location and walkable to Times Square and right around the corner from the Empire State Building. The room was clean and tidy, however the plugs next to the bed did not work. An engineer visited soon after reporting it but was unable to rectify. Great to have a fridge, microwave and coffee machine in the room, and the staff were very helpful in taking care of our luggage for the day after check out until our evening flight. Would definitely stay here again.
Stayed 2 nights in Jan 2025

10/10 Excellent

Cynthia

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
It was perfect location
Stayed 4 nights in Dec 2024

10/10 Excellent

Tricia

Stayed 2 nights in Dec 2024

6/10 Okay

Jaelene

Travelled with family
Disliked: Staff & service, property conditions & facilities
This hotel did not live up to the reviews. The location was good but the hotel itself wasn’t in the greatest shape. The beds were dingy and worn. The bathroom had stains on the walls and in the tub and wasn't as clean as I would have liked. The front desk staff also wasn't the friendliest. At the end of the day it was a mostly clean place to sleep but that was about it.

10/10 Excellent

Johan Gerardo

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service, they received us as soon as we left the taxi, they took care of everything, the staff was really nice, friendly, and helpful. The hotel was really clean and provides many amenities
Stayed 2 nights in Jan 2025

10/10 Excellent

Edreece

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jan 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Birthday weekend
Clean room and very good housekeeping staff
Stayed 3 nights in Jan 2025

6/10 Okay

Cassandra

Travelled with family
Stayed 4 nights in Jan 2025

2/10 Terrible

Barrett

Stayed 5 nights in Jan 2025

10/10 Excellent

Seleena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked almost everything about this property, the location, facilities and convenience . What I didn’t like is that the area is very lonely at night
Stayed 4 nights in Jan 2025

10/10 Excellent

karen

Stayed 2 nights in Dec 2024

2/10 Terrible

Keri, New York

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This property needs an upgrade- beds are sagging, linens are dated, bathroom is in need of new fixtures and overall the hotel needs new paint, carpets, etc.
Stayed 2 nights in Jan 2025

10/10 Excellent

Chelsy

Travelled with family
Liked: Amenities, property conditions & facilities
Perfect location and within walking distance to see so many sights!
Stayed 3 nights in Jan 2025

6/10 Okay

Jay

None
Stayed 4 nights in Jan 2025

10/10 Excellent

Rauhen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2025

10/10 Excellent

Kevin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our stay
Stayed 3 nights in Jan 2025

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff and room were very good. Thermostat did click loudly when heat restarted throtye night.
Stayed 2 nights in Jan 2025

8/10 Good

Andre Warren

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Exceptional location. Front desk staff and house keeping went about their duties to welcome us. Would recommend and book again.
Stayed 6 nights in Jan 2025

8/10 Good

John

Business traveller
Liked: Cleanliness, staff & service, room comfort
My business trip
Hotel was in a nice quiet section of Chelsea in the Flower District. Convenient to restaurants, subways and other services.
Stayed 4 nights in Jan 2025

6/10 Okay

Michele

Stayed 4 nights in Dec 2024

8/10 Good

John

Sleep and leave
No bar open- lobby small - no bathroom on lobby floor . No restaurant open after breakfast.
Stayed 1 night in Jan 2025

10/10 Excellent

Valéria

Stayed 2 nights in Jan 2025