Hilton Garden Inn New York/Manhattan-Chelsea

3.0 star property

Photo gallery for Hilton Garden Inn New York/Manhattan-Chelsea

Helicopter/plane tours
Bar (on property)
Premium bedding, desk, laptop workspace, blackout curtains
Lobby
View from room

Reviews

8.2 out of 10
Very good

Popular amenities

  • Breakfast available
  • Parking available
  • Pet-friendly
  • Housekeeping
  • 24/7 front desk
  • Air conditioning

Explore the area

Map
121 W 28th St, New York, NY, 10001
  • 5th Avenue
    ‪6 min walk‬
  • Madison Square Garden
    ‪6 min walk‬
  • Madison Square Park
    ‪7 min walk‬
  • New York, NY (LGA-LaGuardia)
    ‪35 min drive‬

Room options

One King Bed Roll In Shower

  • 18 sq m
  • Sleeps 2
  • 1 King Bed

Two Queen Beds City View

  • 18 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Non Smoking (Drinks-Snacks)

  • 18 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

Two Double Beds Roll In Shower

  • 18 sq m
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed (Drinks-Snacks)

  • 18 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Room

  • 18 sq m
  • Sleeps 2
  • 1 King Bed

Room

  • 18 sq m
  • Sleeps 4
  • 2 Queen Beds

One King Bed City View

  • 17.7 sq m
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Non Smoking (Higher Floor)

  • 18 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed (Higher Floor)

  • 18 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed

  • 18 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

About the area

New York

A stay at Hilton Garden Inn New York/Manhattan-Chelsea places you in the heart of New York, within a 10-minute walk of 5th Avenue and Madison Square Garden. .This hotel is 0.5 mi (0.8 km) from Empire State Building and 0.7 mi (1.2 km) from Broadway.

What's nearby

  • Madison Square Garden - 6 min walk
  • Empire State Building - 10 min walk
  • Broadway - 14 min walk
  • Times Square - 14 min walk
  • Grand Central Terminal - 3 min drive

Getting around

  • 28 St. Station (7th Av.) - 3 min walk
  • New York W 32nd St. Station - 5 min walk
  • LaGuardia Airport (LGA) - 35 min drive

Restaurants

  • ‪Skirt Steak - ‬3 min walk
  • ‪L'Amico - ‬3 min walk
  • ‪Ajisen Ramen - ‬3 min walk
  • ‪The Fleur Room - ‬1 min walk
  • ‪Paper Coffee - ‬3 min walk

About this property

Hilton Garden Inn New York/Manhattan-Chelsea

Hotel with a 24-hour business center, a short walk to 5th Avenue
Hilton Garden Inn New York/Manhattan-Chelsea offers 169 accommodations with coffee/tea makers and hair dryers. Beds feature premium bedding. 32-inch flat-screen televisions come with premium digital channels and pay movies. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Make yourself at home in one of the 169 guestrooms featuring refrigerators and microwaves. Wired and wireless internet access is complimentary, while 32-inch flat-screen televisions with digital programming provide entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include phones, as well as desks and coffee/tea makers.
Make use of convenient amenities such as complimentary wireless internet access, concierge services, and a television in a common area.
Grab a bite from the snack bar/deli serving guests of Hilton Garden Inn New York/Manhattan-Chelsea. Cooked-to-order breakfasts are served on weekdays from 6:00 AM to 10:00 AM and on weekends from 6:00 AM to 11:00 AM for a fee.
Featured amenities include complimentary wired internet access, a 24-hour business center, and express check-in. Self parking (subject to charges) is available onsite.
Cooked-to-order breakfasts are available for a surcharge on weekdays between 6:00 AM and 10:00 AM and on weekends between 6:00 AM and 11:00 AM.

Languages

Arabic, Chinese (Cantonese), Chinese (Mandarin), English, French, Korean, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Covered self parking on site (USD 55.00 per day)
  • Wheelchair-accessible parking and van parking available
  • Height restrictions apply for on-site parking

Food and drink

  • Cooked-to-order breakfast available for a fee 6:00 AM–10:00 AM on weekdays and 6:00 AM–11:00 AM on weekends: USD 10-25.00 for adults and USD 10-25.00 for children
  • Coffee/tea in a common area

Family friendly

  • Free cots/infant beds
  • Microwave
  • Fridge
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance

Business services

  • 24-hour business centre
  • Computer station

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Phone accessibility kit
  • Step-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Heating (climate-controlled)
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shampoo
  • Shower/bath combination
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 32-inch flat-screen TV
  • TV/satellite channels
  • Films for purchase
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Fridge

More

  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 50 lbs per pet)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 30 per day
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 10 to 25.00 for adults, and USD 10 to 25.00 for children
  • Covered self parking fee: USD 55.00 per day
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 30 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hilton Garden Inn Hotel New York/Chelsea
Hilton Garden Inn New York/Chelsea
Hilton Garden Inn New York/Manhattan-Chelsea Hotel
Hilton Garden Inn York/Manhattan-Chelsea Hotel
Hilton Garden Inn New York/Manhattan-Chelsea
Hilton Garden Inn York/Manhattan-Chelsea
Hilton Garden Inn New York - Chelsea Hotel New York City
Chelsea Hilton Garden Inn
Hilton New York City
Hilton Garden Inn Chelsea
Hilton York Manhattan Chelsea
Hilton Garden Inn New York/Manhattan-Chelsea Hotel
Hilton Garden Inn New York/Manhattan-Chelsea New York
Hilton Garden Inn New York/Manhattan-Chelsea Hotel New York

Hilton Garden Inn New York/Manhattan-Chelsea Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 1100 out of 2560 reviews
Rating 8 - Good. 809 out of 2560 reviews
Rating 6 - Okay. 381 out of 2560 reviews
Rating 4 - Poor. 151 out of 2560 reviews
Rating 2 - Terrible. 119 out of 2560 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Andrew

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Great people and close to everything
Stayed 1 night in Nov 2024

10/10 Excellent

Helen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is very convenient to restaurants & coffee shops.
Stayed 5 nights in Nov 2024

10/10 Excellent

Diana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Nov 2024

8/10 Good

John, Shelburne

Stayed 2 nights in Nov 2024

8/10 Good

Nadia

Liked: Cleanliness, staff & service, property conditions & facilities
My stay here was pretty much what I expected for a garden inn/inexpensive accommodation option. Front desk staff were helpful and nice. However, the room was very cold at night, even with the heater on, so a thicker blanket in winter months would be helpful.
Stayed 4 nights in Nov 2024

8/10 Good

Josefine

Liked: Staff & service, property conditions & facilities
Stayed 5 nights in Nov 2024

8/10 Good

Kay

Travelled with family
Liked: Cleanliness, staff & service
Clean and comfortable rooms and the hotel is reasonably located for subway travel as well as many amenities and attractions within walking distance.
Stayed 4 nights in Nov 2024

8/10 Good

Stacy

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Person at front desk was very helpful in getting transportation to the airport. Good location.
Stayed 2 nights in Nov 2024

10/10 Excellent

John

Stayed 2 nights in Nov 2024

10/10 Excellent

ivan

Travelled with partner
Liked: Amenities
Everything was easy and smooth
Stayed 2 nights in Nov 2024

10/10 Excellent

Amy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel room was very nice. Being on a street full of flower shops made it dreamlike on the street!
Stayed 2 nights in Nov 2024

6/10 Okay

Heather

Disliked: Cleanliness
Stayed 3 nights in Aug 2024

10/10 Excellent

Meghan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the area!
Stayed 3 nights in Nov 2024

10/10 Excellent

KHALED

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good
Stayed 3 nights in Nov 2024

8/10 Good

barbara

Travelled with partner
Liked: Staff & service
The first room was dirty. Second room could have used some deep cleaning also and dusting. the water pressure was low and didn't get hot enough
Stayed 3 nights in Oct 2024

10/10 Excellent

Carlos

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

8/10 Good

Erin

Stayed 5 nights in Oct 2024

10/10 Excellent

Jack

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

10/10 Excellent

Ariana

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very good location, close to subway entrances, easy accessibility to anywhere you want to go in New York
Stayed 4 nights in Nov 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Great spot in Chelsea.
Great location to everything we needed. Will mostly likely stay here again
Stayed 3 nights in Nov 2024

10/10 Excellent

Lauren

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrific customer service
I have come to NY for work many times, but never have I stayed at a place that was so attentive to its guests. The rooms are fair (but large), but the staff and service is exceptional. I would definitely stay here again.
Stayed 4 nights in Nov 2024

4/10 Poor

Saeede

Liked: Cleanliness
The heater was too noisy we couldn’t sleep. There was no tea bag in the room. The breakfast was so brief didn’t worth 18.99 plus tax
Stayed 3 nights in Nov 2024

10/10 Excellent

Juan Jose

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love it
Stayed 2 nights in Nov 2024

10/10 Excellent

TANUSRI

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's a very convenient place to stay
Stayed 1 night in Nov 2024

8/10 Good

Lisa

Travelled with family
Liked: Amenities
Very friendly staff .
Stayed 3 nights in Nov 2024