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Hyatt Place New York / Chelsea

4.0 star property

Photo gallery for Hyatt Place New York / Chelsea

Exterior
Creator video
Terrace/patio
Lobby
Down duvets, pillow-top beds, in-room safe, individually furnished

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View map
140 WEST 24TH STREET, New York, NY, 10011
  • Place, 5th Avenue
    ‪6 min walk‬
  • Place, Madison Square Garden
    ‪8 min walk‬
  • Place, Empire State Building
    ‪11 min walk‬
  • Airport, Newark Liberty Intl. Airport (EWR)
    ‪28 min drive‬

Room options

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower)

Down duvets, pillow-top beds, in-room safe, individually furnished

Room, 1 King Bed, Accessible (Roll-In Shower)

7.6 out of 10
Good
(8 reviews)
  • 17 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds

Down duvets, pillow-top beds, in-room safe, individually furnished

Room, 2 Double Beds

7.6 out of 10
Good
(37 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed with Sofa bed

Down duvets, pillow-top beds, in-room safe, individually furnished

Room, 1 King Bed with Sofa bed

8.4 out of 10
Very good
(83 reviews)
  • 17 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Double Beds, City View

Down duvets, pillow-top beds, in-room safe, individually furnished

Room, 2 Double Beds, City View

7.8 out of 10
Good
(21 reviews)
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed with Sofa bed, City View

Down duvets, pillow-top beds, in-room safe, individually furnished

Room, 1 King Bed with Sofa bed, City View

8.2 out of 10
Very good
(43 reviews)
  • City view
  • 17 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed (Skyline View)

Down duvets, pillow-top beds, in-room safe, individually furnished

Room, 1 King Bed with Sofa bed (Skyline View)

9.0 out of 10
Wonderful
(20 reviews)
  • City view
  • 17 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Double Beds (Skyline View)

Down duvets, pillow-top beds, in-room safe, individually furnished

Room, 2 Double Beds (Skyline View)

8.0 out of 10
Very good
(30 reviews)
  • City view
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed

Down duvets, pillow-top beds, in-room safe, individually furnished

Room, 1 King Bed

8.6 out of 10
Excellent
(165 reviews)
  • 17 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, City View

Down duvets, pillow-top beds, in-room safe, individually furnished

Room, 1 King Bed, City View

9.4 out of 10
Exceptional
(16 reviews)
  • City view
  • 17 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Skyline View)

Down duvets, pillow-top beds, in-room safe, individually furnished

Room, 1 King Bed (Skyline View)

10.0 out of 10
Exceptional
(10 reviews)
  • City view
  • 17 sq m
  • Sleeps 2
  • 1 King Bed

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About the area

New York

With a stay at Hyatt Place New York / Chelsea, you'll be centrally located in New York, a short 10-minute walk from Madison Square Garden and 15 minutes by foot from Empire State Building. .This hotel is 1.2 mi (2 km) from Times Square and 1.3 mi (2.2 km) from Rockefeller Center.

What's nearby

  • Chelsea Hotel - 3 min walk - 0.3 km
  • 5th Avenue - 6 min walk - 0.6 km
  • Madison Square Garden - 8 min walk - 0.7 km
  • Empire State Building - 11 min walk - 1.0 km
  • Times Square - 19 min walk - 1.6 km

Getting around

  • 23 St. Station (7th Av.) - 2 min walk
  • New York 23rd St. Station - 3 min walk
  • LaGuardia Airport (LGA) - 35 min drive

Restaurants

  • ‪Taco Bell Cantina - ‬2 min walk
  • ‪Variety Coffee Roasters - ‬2 min walk
  • ‪Smithfield Hall - ‬3 min walk
  • ‪Dunkin' - ‬3 min walk
  • ‪Seven Grams Caffe - ‬3 min walk

About this property

Hyatt Place New York / Chelsea

Hyatt Place New York / Chelsea offers 510 accommodations with laptop-compatible safes and coffee/tea makers. Each accommodation is individually furnished. Pillowtop beds feature down comforters. 50-inch Smart televisions come with digital channels. Bathrooms include bathtubs or showers.

This New York hotel provides complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Irons/ironing boards and hair dryers can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.
Stay in one of 510 guestrooms featuring Smart televisions. Your pillowtop bed comes with down comforters. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Bathrooms feature bathtubs or showers, hair dryers, and toothbrushes and toothpaste.
Take advantage of recreation opportunities such as a 24-hour fitness center, or other amenities including complimentary wireless internet access and a vending machine.
You can enjoy a meal at The Placery serving the guests of Hyatt Place New York / Chelsea, or stop in at the snack bar/deli. Wrap up your day with a drink at the bar/lounge. A complimentary buffet breakfast is served on weekdays from 6:30 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM.
Featured amenities include a 24-hour business center, express check-in, and express check-out.
A complimentary buffet breakfast is served on weekdays between 6:30 AM and 9:00 AM and on weekends between 7:00 AM and 10:00 AM.
The Placery - This restaurant specializes in American cuisine and serves dinner only. Guests can enjoy drinks at the bar.
The Terrace - Onsite rooftop bar. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Offsite parking available from 7:00 AM to midnight (USD 50 per day)

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • The Placery
  • The Terrace

Things to do

  • 24-hour gym

Family friendly

  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages

Business services

  • 24-hour business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways

More

  • 1 building
  • 45 floors
  • Built in 2021
  • Designated smoking areas
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Pillowtop mattress

Bathroom

  • Bathtub or shower
  • Hair dryer (on request)
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 50-inch smart TV with digital channels
  • Streaming services

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Electrical adapters
  • Free local calls
  • Heating (climate-controlled)
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Mobile key entry
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk, smart lock

Pets

Pets allowed for an extra charge of USD 100.00 per pet, per week, plus a deposit of USD 100.00 per week
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 50 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A damage deposit of USD 100.00 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Nearby parking fee: USD 50.00 per day (1056 ft away; open 7:00 AM to midnight)
  • Pet deposit: USD 100.00 per week
  • Pet fee: USD 100.00 per pet, per week
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

Parking height restrictions apply

Property is also known as

Hyatt York Chelsea York
Hyatt Place NEW York chelsea
Hyatt Place New York/Chelsea
Hyatt Place New York / Chelsea Hotel
Hyatt Place New York / Chelsea New York
Hyatt Place New York / Chelsea Hotel New York

Hyatt Place New York / Chelsea Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 1519 out of 2906 reviews
Rating 8 - Good. 718 out of 2906 reviews
Rating 6 - Okay. 372 out of 2906 reviews
Rating 4 - Poor. 181 out of 2906 reviews
Rating 2 - Terrible. 116 out of 2906 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

Reviews

4/10 Poor

Daniela

Stayed 2 nights in Dec 2025

10/10 Excellent

Volha, Philadelphia

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Good
Stayed 1 night in Jan 2026

10/10 Excellent

Selma

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All great
Stayed 1 night in Jan 2026

4/10 Poor

Afolabi

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
The elevator situation was ridiculous and unsafe. I waited for 20 minutes for the elevator to take me down to the second floor.Then 30 minutes to go back up and the elevators were so full it woulnt even fit 1 person.People were waiting in line and it was a free for all to see who could make it in. We then had to check out and waited again 30 minutes with luggage in hand for the elvator to bypass our floor many times. Eventually I was able to make it in and the elevator stopped at every floor. Horrible and unsafe! Would not recommend to anyone...
Stayed 1 night in Dec 2025

10/10 Excellent

Trystan

Travelled with group
Liked: Cleanliness, staff & service, amenities
Room was very clean, city view room had a great view of the Empire State Building. Staff came in and cleaned room daily, stocked fresh towels and removed waste. Will definitely stay again in the future!
Stayed 4 nights in Dec 2025

10/10 Excellent

Lisa

Liked: Cleanliness, amenities, property conditions & facilities
Love the view and the room was cozy
Stayed 3 nights in Dec 2025

10/10 Excellent

Kartik, Surrey

Stayed 5 nights in Oct 2025

10/10 Excellent

Gursimran Singh

Stayed 1 night in Jan 2026

8/10 Good

Christal

Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast selection was surprising! Small rooms when you need to use the hideaway couch bed but very clean and efficient. Worst part was the elevator wait. It took a long time to get down from upper floors because the hotel was so busy.
Stayed 4 nights in Dec 2025

8/10 Good

Elena

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The staff at Hyatt Place was very friendly and professional at the same time, responding to any requests immediately.
Stayed 3 nights in Dec 2025

8/10 Good

JI HOON

Stayed 3 nights in Dec 2025

10/10 Excellent

Emerson

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2025

10/10 Excellent

Sara

Liked: Cleanliness, amenities, property conditions & facilities
Great stay
Stayed 1 night in Dec 2025

4/10 Poor

Arti

Travelled with family
Disliked: Amenities
Poor breakfast quality, unhelpful staff, a proper lobby/waiting area
Stayed 3 nights in Dec 2025

10/10 Excellent

Weitong

Stayed 2 nights in Dec 2025

10/10 Excellent

Buffy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great. The view from our room was great. Their room was clean. The service was good. The only thing that was frustrating was constantly full elevators and 30 to 45 minutes to leave the room and get to the lobby sometimes. Also, the breakfast was good, but, Very, very crowded and hard to get a table. But perhaps all hotels are like that in New York. Just a lot of people in a small space but truly did enjoy our stay here and the neighborhood was very nice and safe for three girls traveling by ourselves.
Stayed 4 nights in Dec 2025

10/10 Excellent

Yuneiry

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Todo muy bien pero la habitación muy pequeña me quedé en la 1610 y cuando es para tres personas no es una buena opcion
Stayed 4 nights in Dec 2025

2/10 Terrible

Daniel, East Fremantle

Travelled with family
Disliked: Property conditions & facilities
Unbelievably overpriced for such a bad hotel. Terrible breakfast. Had to wait 10 minutes for elevators in the morning and evening. No room cleaning until 5-6pm each night. Good location but everything else was not good.
Stayed 8 nights in Dec 2025

10/10 Excellent

Jonnathan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good selection
Stayed 1 night in Dec 2025

10/10 Excellent

Suzanne

Liked: Cleanliness, staff & service, property conditions & facilities
Great place- tough getting an elevator in the morning.
Stayed 4 nights in Dec 2025

6/10 Okay

Cecilia

Stayed 5 nights in Dec 2025

6/10 Okay

Rene

Liked: Cleanliness, staff & service
The view from our room was amazing. We had plenty of space for 2 ppl and luggage in our room Improvements #1 waiting on the elevator sucked. It is a major issue. We mostly had to walk down 17 flts. But had to wait when checking out due to luggage. The barn door for the bathroom door. Yuck
Stayed 3 nights in Dec 2025

4/10 Poor

Mari

Travelled with family
Liked: Cleanliness
Very small rooms, too busy and had to wait forever for elevators.
Stayed 3 nights in Dec 2025

2/10 Terrible

Shirley

Travelled with family
Disliked: Staff & service
The hotel was over booked.
Stayed 4 nights in Dec 2025

6/10 Okay

Immaculate

Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
The rooms are very small, we felt squeezed! Not good for a family of 4! The elevators take forever to come, you are better off on the lower floor. We were on 38th floor.
Stayed 4 nights in Dec 2025