Hyatt Place New York / Chelsea

4.0 star property

Photo gallery for Hyatt Place New York / Chelsea

Exterior
Creator video
Rooftop bar
Lobby
Terrace/patio

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View map
140 WEST 24TH STREET, New York, NY, 10011
  • Place, 5th Avenue
    ‪6 min walk‬
  • Place, Madison Square Garden
    ‪8 min walk‬
  • Place, Empire State Building
    ‪11 min walk‬
  • Airport, New York, NY (JFK-John F. Kennedy Intl.)
    ‪35 min drive‬

Room options

Room, 1 King Bed, Accessible (Roll-In Shower)

7.6 out of 10
Good
(8 reviews)
  • 17 sq m
  • Sleeps 2
  • 1 King Bed

Room, 2 Double Beds

7.6 out of 10
Good
(36 reviews)
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed with Sofa bed

8.4 out of 10
Very good
(79 reviews)
  • 17 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Room, 2 Double Beds, City View

7.8 out of 10
Good
(21 reviews)
  • City view
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed with Sofa bed, City View

8.2 out of 10
Very good
(41 reviews)
  • 17 sq m
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed with Sofa bed (Skyline View)

9.0 out of 10
Wonderful
(20 reviews)
  • 17 sq m
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Room, 2 Double Beds (Skyline View)

8.0 out of 10
Very good
(29 reviews)
  • City view
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed

8.6 out of 10
Excellent
(160 reviews)
  • 17 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, City View

9.4 out of 10
Exceptional
(16 reviews)
  • 17 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed (Skyline View)

10.0 out of 10
Exceptional
(9 reviews)
  • 17 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Similar properties

About the area

New York

With a stay at Hyatt Place New York / Chelsea, you'll be centrally located in New York, a 10-minute walk from Madison Square Garden and 15 minutes by foot from Empire State Building. .This hotel is 1.2 mi (1.9 km) from Broadway and 1.2 mi (2 km) from Times Square.

What's nearby

  • Chelsea Hotel - 3 min walk - 0.3 km
  • 5th Avenue - 6 min walk - 0.6 km
  • Madison Square Garden - 8 min walk - 0.7 km
  • Empire State Building - 11 min walk - 1.0 km
  • Times Square - 19 min walk - 1.6 km

Getting around

  • 23 St. Station (7th Av.) - 2 min walk
  • New York 23rd St. Station - 3 min walk
  • LaGuardia Airport (LGA) - 37 min drive

Restaurants

  • ‪Smithfield Hall - ‬3 min walk
  • ‪Vivi Bubble Tea - ‬2 min walk
  • ‪Barcade - ‬1 min walk
  • ‪Malibu Diner - ‬2 min walk
  • ‪Excellent Dumpling House - ‬2 min walk

About this property

Hyatt Place New York / Chelsea

Hotel with free breakfast, 10-minute walk to Madison Square Garden
Hyatt Place New York / Chelsea offers 510 accommodations with laptop-compatible safes and coffee/tea makers. Each accommodation is individually furnished. Pillowtop beds feature down comforters. 50-inch Smart televisions come with digital channels. Bathrooms include bathtubs or showers.

This New York hotel provides complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Irons/ironing boards and hair dryers can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.
Stay in one of 510 guestrooms featuring Smart televisions. Your pillowtop bed comes with down comforters. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Bathrooms feature bathtubs or showers, hair dryers, and toothbrushes and toothpaste.
Take advantage of recreation opportunities such as a 24-hour fitness center, or other amenities including complimentary wireless internet access and a vending machine.
You can enjoy a meal at The Placery serving the guests of Hyatt Place New York / Chelsea, or stop in at the snack bar/deli. Wrap up your day with a drink at the bar/lounge. A complimentary buffet breakfast is served on weekdays from 6:30 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM.
Featured amenities include a 24-hour business center, express check-in, and express check-out.
A complimentary buffet breakfast is served on weekdays between 6:30 AM and 9:00 AM and on weekends between 7:00 AM and 10:00 AM.
The Placery - This restaurant specializes in American cuisine and serves dinner only. Guests can enjoy drinks at the bar.
The Terrace - Onsite rooftop bar. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Offsite parking available from 7:00 AM to noon (USD 50 per day)

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • The Placery
  • The Terrace

Things to do

  • 24-hour gym

Family friendly

  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages

Business services

  • 24-hour business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways

More

  • 1 building
  • 45 floors
  • Built in 2021
  • Designated smoking areas
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Pillowtop mattress

Bathroom

  • Bathtub or shower
  • Hair dryer (on request)
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 50-inch smart TV with digital channels
  • Streaming services

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Electrical adapters
  • Free local calls
  • Heating (climate-controlled)
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Mobile key entry
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk, smart lock

Pets

Pets allowed for an extra charge of USD 100.00 per pet, per week, plus a deposit of USD 100.00 per week
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 50 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A damage deposit of USD 100.00 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Offsite parking fee: USD 50.00 per day (1 mi away; open 7:00 AM to noon)
  • Pet deposit: USD 100.00 per week
  • Pet fee: USD 100.00 per pet, per week
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

Parking height restrictions apply

Property is also known as

Hyatt York Chelsea York
Hyatt Place NEW York chelsea
Hyatt Place New York/Chelsea
Hyatt Place New York / Chelsea Hotel
Hyatt Place New York / Chelsea New York
Hyatt Place New York / Chelsea Hotel New York

Hyatt Place New York / Chelsea Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 1440 out of 2800 reviews
Rating 8 - Good. 715 out of 2800 reviews
Rating 6 - Okay. 354 out of 2800 reviews
Rating 4 - Poor. 177 out of 2800 reviews
Rating 2 - Terrible. 114 out of 2800 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

Reviews

10/10 Excellent

sebastien, brooklyn

Stayed 1 night in Oct 2025

10/10 Excellent

Skyler

Liked: Cleanliness, staff & service, property conditions & facilities
Incredible staff & welcoming environment for a fun & easy stay in the city! Airport shuttle service was amazing!
Stayed 1 night in Oct 2025

10/10 Excellent

bernadette

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
everything was good, the view from our room was perfect the Empire State
Stayed 2 nights in Oct 2025

8/10 Good

Diego, Weston

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great place
Stayed 3 nights in Oct 2025

4/10 Poor

Yeji

Stayed 1 night in Oct 2025

10/10 Excellent

Raul

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay with an amazing view
Stayed 1 night in Oct 2025

2/10 Terrible

Idalia

Stayed 4 nights in Oct 2025

10/10 Excellent

ISAAC

Travelled with family
Great stay. Close to everything we wanted to see and do
Stayed 4 nights in Oct 2025

8/10 Good

Aurelio

Stayed 3 nights in Oct 2025

10/10 Excellent

Benjamin

Stayed 1 night in Oct 2025

10/10 Excellent

ANTHONY

Stayed 2 nights in Oct 2025

10/10 Excellent

Lynne

Stayed 2 nights in Sep 2025

8/10 Good

Jerrod

Liked: Cleanliness, property conditions & facilities
It’s the way to go in staying here. It’s nice to have breakfast on site and not trying to find somewhere to eat
Stayed 2 nights in Oct 2025

10/10 Excellent

Amelia

Stayed 1 night in Sep 2025

6/10 Okay

Miguel

Liked: Cleanliness, staff & service, property conditions & facilities
It was a good stay and getting around is pretty easy with a train being a block away and on a fairly main line.
Stayed 1 night in Oct 2025

10/10 Excellent

Catherine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it here
Stayed 1 night in Oct 2025

8/10 Good

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful staff
Stayed 1 night in Oct 2025

10/10 Excellent

Joseph

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First stay in NYC with my 6 year old. Hotel nice, clean, staff friendly and helpful. We loved it and would stay here again.
Stayed 1 night in Oct 2025

10/10 Excellent

Dane

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is incredible. The price was 100% worth the value. We had a skyline view and we were mesmerized by the view. We just stayed in the room and enjoyed the view for a few hours before walking out to get dinner. Amazing hotel with and absolutely wonderful staff!
Stayed 1 night in Oct 2025

8/10 Good

Brandi

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I overheard someone say breakfast was at 6:30am. I got down there and it wasn't until 6:45 that food was brought out. So the rest of the week I bought breakfast around the corner. Not a great selection at the snack bar.
Stayed 3 nights in Oct 2025

10/10 Excellent

Sunil

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 3 nights in Sep 2025

8/10 Good

Julie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2025

10/10 Excellent

Vivek

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rooms were tiny, but everything else was great, great views of all the skyscrapers of manhattan, absolute delight to be surrounded by such mystical buildings touching skies. Staff was courteous, Breakfast was good. Location of the hotel is central. Everything is nearby and the views are cherry on top. I will recommend the city view rooms.
Stayed 4 nights in Oct 2025

10/10 Excellent

Lisa, Midlothian

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay at this hotel. As most rooms in NYC, the room is tight but surprisingly comfortable and easy to move around. We had everything we needed! Loved the breakfast. Staff was excellent and responsive. The area is great for finding intriguing shops and delightful restaurants, cafes, and diners. We will definitely return!!
Stayed 4 nights in Aug 2025

10/10 Excellent

Alejandro

Liked: Cleanliness, staff & service, property conditions & facilities
Top place
Stayed 1 night in Sep 2025