Hyatt Place New York / Chelsea

4.0 star property

Photo gallery for Hyatt Place New York / Chelsea

Rooftop bar
Creator video
Exterior
Terrace/patio
Lobby

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View map
140 WEST 24TH STREET, New York, NY, 10011
  • Place, 5th Avenue
    ‪6 min walk‬
  • Place, Madison Square Garden
    ‪9 min walk‬
  • Place, Empire State Building
    ‪13 min walk‬
  • Airport, New York, NY (JFK-John F. Kennedy Intl.)
    ‪47 min drive‬

Room options

Room, 1 King Bed, Accessible (Roll-In Shower)

7.6 out of 10
Good
(9 reviews)
  • 17 sq m
  • Sleeps 2
  • 1 King Bed

Room, 2 Double Beds

7.6 out of 10
Good
(41 reviews)
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed with Sofa bed

8.4 out of 10
Very good
(83 reviews)
  • 17 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Room, 2 Double Beds, City View

7.8 out of 10
Good
(21 reviews)
  • City view
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed with Sofa bed, City View

8.2 out of 10
Very good
(44 reviews)
  • City view
  • 17 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed with Sofa bed (Skyline View)

9.2 out of 10
Wonderful
(21 reviews)
  • City view
  • 17 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Room, 2 Double Beds (Skyline View)

8.0 out of 10
Very good
(30 reviews)
  • City view
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed

8.6 out of 10
Excellent
(166 reviews)
  • 17 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, City View

9.4 out of 10
Exceptional
(16 reviews)
  • City view
  • 17 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed (Skyline View)

10.0 out of 10
Exceptional
(10 reviews)
  • City view
  • 17 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

About the area

New York

With a stay at Hyatt Place New York / Chelsea, you'll be centrally located in New York, a short 10-minute walk from Madison Square Garden and 14 minutes by foot from The High Line Park. .This hotel is 0.8 mi (1.3 km) from Empire State Building and 1.2 mi (2 km) from Times Square.

What's nearby

  • 5th Avenue - 6 min walk - 0.6 km
  • Madison Square Garden - 9 min walk - 0.8 km
  • The High Line Park - 11 min walk - 1.0 km
  • Empire State Building - 13 min walk - 1.1 km
  • Times Square - 19 min walk - 1.6 km

Getting around

  • 23 St. Station (7th Av.) - 2 min walk
  • New York 23rd St. Station - 3 min walk
  • LaGuardia Airport (LGA) - 35 min drive

Restaurants

  • ‪Taco Bell Cantina - ‬2 min walk
  • ‪Variety Coffee Roasters - ‬2 min walk
  • ‪Dunkin' - ‬3 min walk
  • ‪Smithfield Hall - ‬3 min walk
  • ‪Koon Taste Of Siam - ‬2 min walk

About this property

Hyatt Place New York / Chelsea

Hyatt Place New York / Chelsea offers 510 accommodations with laptop-compatible safes and coffee/tea makers. Each accommodation is individually furnished. Pillowtop beds feature down comforters. 50-inch Smart televisions come with digital channels. Bathrooms include bathtubs or showers.

This New York hotel provides complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Irons/ironing boards and hair dryers can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.
Stay in one of 510 guestrooms featuring Smart televisions. Your pillowtop bed comes with down comforters. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Bathrooms feature bathtubs or showers, hair dryers, and toothbrushes and toothpaste.
Take advantage of recreation opportunities such as a 24-hour fitness center, or other amenities including complimentary wireless internet access and a vending machine.
You can enjoy a meal at The Placery serving the guests of Hyatt Place New York / Chelsea, or stop in at the snack bar/deli. Wrap up your day with a drink at the bar/lounge. A complimentary buffet breakfast is served on weekdays from 6:30 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM.
Featured amenities include a 24-hour business center, express check-in, and express check-out.
A complimentary buffet breakfast is served on weekdays between 6:30 AM and 9:00 AM and on weekends between 7:00 AM and 10:00 AM.
The Placery - This restaurant specializes in American cuisine and serves dinner only. Guests can enjoy drinks at the bar.
The Terrace - Onsite rooftop bar. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Offsite parking available from 7:00 AM to midnight (USD 50 per day)

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • The Placery
  • The Terrace

Things to do

  • 24-hour gym

Family friendly

  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages

Business services

  • 24-hour business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways

More

  • 1 building
  • 45 floors
  • Built in 2021
  • Designated smoking areas
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Pillowtop mattress

Bathroom

  • Bathtub or shower
  • Hair dryer (on request)
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 50-inch smart TV with digital channels
  • Streaming services

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Electrical adapters
  • Free local calls
  • Heating (climate-controlled)
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Mobile key entry
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk, smart lock

Pets

Pets allowed for an extra charge of USD 100.00 per pet, per week, plus a deposit of USD 100.00 per week
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 50 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A damage deposit of USD 100.00 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Nearby parking fee: USD 50.00 per day (1056 ft away; open 7:00 AM to midnight)
  • Pet deposit: USD 100.00 per week
  • Pet fee: USD 100.00 per pet, per week
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

Parking height restrictions apply

Property is also known as

Hyatt York Chelsea York
Hyatt Place NEW York chelsea
Hyatt Place New York/Chelsea
Hyatt Place New York / Chelsea Hotel
Hyatt Place New York / Chelsea New York
Hyatt Place New York / Chelsea Hotel New York

Hyatt Place New York / Chelsea Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 1546 out of 2941 reviews
Rating 8 - Good. 720 out of 2941 reviews
Rating 6 - Okay. 374 out of 2941 reviews
Rating 4 - Poor. 182 out of 2941 reviews
Rating 2 - Terrible. 119 out of 2941 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

Reviews

8/10 Good

Jacqueline

Travelled with family
Liked: Cleanliness, staff & service, amenities
Clean rooms but very small. Skyline view gives you amazing panorama of the empire state building. Breakfast is included but not very tasty. Still recommend!!!
Stayed 3 nights in Jan 2026

10/10 Excellent

Allia

Stayed 1 night in Jan 2026

10/10 Excellent

Khadija, Santa Clara

Staff was super friendly and helpful!! Enjoyed my stay here thoroughly!! Just a head's up, there are four eleva
Stayed 3 nights in Jan 2026

8/10 Good

Saliha

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The wait for the elevators was always long
Stayed 3 nights in Dec 2025

10/10 Excellent

Oksana

Liked: Cleanliness, staff & service, property conditions & facilities
very good experience, I had a room with the view and would do it again
Stayed 1 night in Jan 2026

10/10 Excellent

Geoffrey, San Diego

Liked: Cleanliness, staff & service, property conditions & facilities
Thanks for the great stay!
Stayed 7 nights in Jan 2026

10/10 Excellent

Alfie

Stayed 3 nights in Jan 2026

10/10 Excellent

Raquel

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean room every day which was really nice after a long day outside.
Stayed 8 nights in Jan 2026

6/10 Okay

Lynne

Liked: Cleanliness
Stayed 4 nights in Dec 2025

6/10 Okay

TheresA

Stayed 3 nights in Jan 2026

6/10 Okay

Emma and Eliza

Stayed 3 nights in Dec 2025

10/10 Excellent

Talia

Stayed 2 nights in Jan 2026

10/10 Excellent

Mohamed

Stayed 1 night in Jan 2026

6/10 Okay

Sofia

The elevators were incredibly slow and the
Stayed 2 nights in Jan 2026

10/10 Excellent

Felicia

Liked: Cleanliness, amenities, property conditions & facilities
Absolutely amazing!
Stayed 3 nights in Jan 2026

10/10 Excellent

Miguel

Liked: Cleanliness, amenities, property conditions & facilities
Service was amazing!! They were so accommodating and helpful! Our flight was cancelled and they were so helpful getting us another room and making sure we didn’t wait.
Stayed 1 night in Jan 2026

10/10 Excellent

Arturo, Weston

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay at Hyatt Chelsea. Everything was great, but what I loved the most was the beautiful view from my room and the hotel’s perfect location. Would definitely stay here again
Stayed 5 nights in Jan 2026

2/10 Terrible

Zai Jian

Stayed 2 nights in Jan 2026

10/10 Excellent

Melissa

Stayed 1 night in Jan 2026

10/10 Excellent

Taranjeet Kaur

Liked: Cleanliness, amenities, property conditions & facilities
The room is very small, but clean. Good view of Empire State Building.
Stayed 1 night in Jan 2026

10/10 Excellent

Haris

Staff was very kind, helpful and prompt.
Stayed 1 night in Jan 2026

10/10 Excellent

Jenning

Liked: Cleanliness, staff & service, amenities
Nice
Stayed 1 night in Nov 2025

2/10 Terrible

RAFFAELE

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Only positive note we can make was the exceptional view from our room. Unfortunately everything else was comparable to a stay at a motel. The bathroom of our room was dirty with another guest’s unsightly hair. The room was dark with broken light fixtures. Breakfast was so terrible that it left us both with stomach aches from the two bites of it we ate before leaving and going somewhere else. Food was cold and felt so fake. Food service staff was also rude and not accommodating. I was told I’d be hearing back from the manager and I have yet to hear anything. What kind of four star hotel doesn’t have any hand or body creams and charges $6 per hotel of water? Very disappointing. Highly recommend not staying here.
Stayed 1 night in Jan 2026

6/10 Okay

Erika

Stayed 2 nights in Jan 2026

10/10 Excellent

Nadene

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Stayed on the 45th floor and the view was breathtaking. Staff was nice and helpful.
Stayed 1 night in Jan 2026