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Hyatt Place New York / Chelsea

Property class: 4

Photo gallery for Hyatt Place New York / Chelsea

City view from property
Creator video
Point of interest
American cuisine
American cuisine

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View map
140 WEST 24TH STREET, New York, NY, 10011
  • Place, 5th Avenue
    ‪6 min walk‬
  • Place, Madison Square Garden
    ‪8 min walk‬
  • Place, Empire State Building
    ‪11 min walk‬
  • Airport, New York, NY (JFK-John F. Kennedy Intl.)
    ‪55 min drive‬

Room options

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower)

Down duvets, pillow-top beds, in-room safe, individually furnished

Room, 1 King Bed, Accessible (Roll-In Shower)

7.6 out of 10
Good
(9 reviews)
  • 17 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds

Room, 2 Double Beds

Room, 2 Double Beds

7.6 out of 10
Good
(40 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed with Sofa bed

Down duvets, pillow-top beds, in-room safe, individually furnished

Room, 1 King Bed with Sofa bed

8.4 out of 10
Very good
(83 reviews)
  • 17 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Room, 2 Double Beds, City View

7.8 out of 10
Good
(21 reviews)
  • City view
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed with Sofa bed, City View

8.2 out of 10
Very good
(44 reviews)
  • City view
  • 17 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed with Sofa bed (Skyline View)

9.2 out of 10
Wonderful
(21 reviews)
  • City view
  • 17 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Room, 2 Double Beds (Skyline View)

8.0 out of 10
Very good
(30 reviews)
  • City view
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed

Down duvets, pillow-top beds, in-room safe, individually furnished

Room, 1 King Bed

8.6 out of 10
Excellent
(165 reviews)
  • 17 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, City View

Down duvets, pillow-top beds, in-room safe, individually furnished

Room, 1 King Bed, City View

9.4 out of 10
Exceptional
(16 reviews)
  • City view
  • 17 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed (Skyline View)

10.0 out of 10
Exceptional
(10 reviews)
  • City view
  • 17 sq m
  • Sleeps 2
  • 1 King Bed

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About the area

New York

With a stay at Hyatt Place New York / Chelsea, you'll be centrally located in New York, a short 10-minute walk from Madison Square Garden and 15 minutes by foot from Empire State Building. .This hotel is 1.2 mi (2 km) from Times Square and 1.3 mi (2.2 km) from Rockefeller Center.

What's nearby

  • Chelsea Hotel - 3 min walk - 0.3 km
  • 5th Avenue - 6 min walk - 0.6 km
  • Madison Square Garden - 8 min walk - 0.7 km
  • Empire State Building - 11 min walk - 1.0 km
  • Times Square - 19 min walk - 1.6 km

Getting around

  • 23 St. Station (7th Av.) - 2 min walk
  • New York 23rd St. Station - 3 min walk
  • LaGuardia Airport (LGA) - 35 min drive

Restaurants

  • ‪Taco Bell Cantina - ‬2 min walk
  • ‪Variety Coffee Roasters - ‬2 min walk
  • ‪Dunkin' - ‬3 min walk
  • ‪Smithfield Hall - ‬3 min walk
  • ‪Koon Taste Of Siam - ‬2 min walk

About this property

Hyatt Place New York / Chelsea

Hyatt Place New York / Chelsea offers 510 accommodations with laptop-compatible safes and coffee/tea makers. Each accommodation is individually furnished. Pillowtop beds feature down comforters. 50-inch Smart televisions come with digital channels. Bathrooms include bathtubs or showers.

This New York hotel provides complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Irons/ironing boards and hair dryers can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.
Stay in one of 510 guestrooms featuring Smart televisions. Your pillowtop bed comes with down comforters. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Bathrooms feature bathtubs or showers, hair dryers, and toothbrushes and toothpaste.
Take advantage of recreation opportunities such as a 24-hour fitness center, or other amenities including complimentary wireless internet access and a vending machine.
You can enjoy a meal at The Placery serving the guests of Hyatt Place New York / Chelsea, or stop in at the snack bar/deli. Wrap up your day with a drink at the bar/lounge. A complimentary buffet breakfast is served on weekdays from 6:30 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM.
Featured amenities include a 24-hour business center, express check-in, and express check-out.
A complimentary buffet breakfast is served on weekdays between 6:30 AM and 9:00 AM and on weekends between 7:00 AM and 10:00 AM.
The Placery - This restaurant specializes in American cuisine and serves dinner only. Guests can enjoy drinks at the bar.
The Terrace - Onsite rooftop bar. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Offsite parking available from 7:00 AM to midnight (USD 50 per day)

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • The Placery
  • The Terrace

Things to do

  • 24-hour gym

Family friendly

  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages

Business services

  • 24-hour business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways

More

  • 1 building
  • 45 floors
  • Built in 2021
  • Designated smoking areas
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Pillowtop mattress

Bathroom

  • Bathtub or shower
  • Hair dryer (on request)
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 50-inch smart TV with digital channels
  • Streaming services

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Electrical adapters
  • Free local calls
  • Heating (climate-controlled)
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Mobile key entry
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk, smart lock

Pets

Pets allowed for an extra charge of USD 100.00 per pet, per week, plus a deposit of USD 100.00 per week
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 50 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A damage deposit of USD 100.00 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Nearby parking fee: USD 50.00 per day (1056 ft away; open 7:00 AM to midnight)
  • Pet deposit: USD 100.00 per week
  • Pet fee: USD 100.00 per pet, per week
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

Parking height restrictions apply

Property is also known as

Hyatt York Chelsea York
Hyatt Place NEW York chelsea
Hyatt Place New York/Chelsea
Hyatt Place New York / Chelsea Hotel
Hyatt Place New York / Chelsea New York
Hyatt Place New York / Chelsea Hotel New York

Hyatt Place New York / Chelsea Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 1538 out of 2935 reviews
Rating 8 - Good. 722 out of 2935 reviews
Rating 6 - Okay. 374 out of 2935 reviews
Rating 4 - Poor. 183 out of 2935 reviews
Rating 2 - Terrible. 118 out of 2935 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, amenities
Spotless room. Courteous staff.
Stayed 2 nights in Jan 2026

8/10 Good

Georgeanna

Liked: Cleanliness, amenities, property conditions & facilities
The room was too small
Stayed 3 nights in Dec 2025

6/10 Okay

Teresa, Riverview

Stayed 2 nights in Jan 2026

6/10 Okay

Casey

Liked: Staff & service
It was literally just average. Elevators were the worst part - not only were they SLOW, but they sounded like they were falling apart.
Stayed 1 night in Jan 2026

2/10 Terrible

Maria

Travelled with family
Disliked: Staff & service, room comfort
The service is poor, the stay was uncomfortable, the hotel claims to be accesible for wheel chairs and it is not at all, the bathrooms are uncomfortable.
Stayed 3 nights in Jan 2026

10/10 Excellent

junghwa

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Good
Stayed 5 nights in Dec 2025

10/10 Excellent

Allan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I stay at the Hyatt Place in Chelsea everytime I'm in the city. Great location & modern.
Stayed 3 nights in Jan 2026

8/10 Good

Monserrat

Stayed 3 nights in Jan 2026

8/10 Good

Evgenii

Liked: Cleanliness, amenities, property conditions & facilities
Was good!
Stayed 3 nights in Jan 2026

10/10 Excellent

Linda

Liked: Cleanliness, amenities, property conditions & facilities
Location was fantastic!
Stayed 3 nights in Dec 2025

10/10 Excellent

Melanie

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The best view!
Stayed 4 nights in Nov 2025

10/10 Excellent

Destiny

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
I want to thank those at the desk that helped me in my stay. Had a city view, it was gorgeous. The place was always clean, breakfast was good. The only complaints I could think of was the elevator taking quite a while, and the room being really warm. I did never the less enjoyed my stay.
Stayed 5 nights in Jan 2026

4/10 Poor

Afroditi

Travelled with family, Travelled with family and small children
Liked: Cleanliness
Disliked: Amenities
The wait times for the elevators was horrible! We were on the 16th floor and many times we needed to take the stairs to go down because it would take more then 15 mins for an elevator to come. And with kids and strollers it’s not ideal. Also the room was exceptionally small. We’ve stayed in nyc many times but this was by far the most smallest room we’ve stayed in.
Stayed 3 nights in Jan 2026

10/10 Excellent

Greg

Liked: Cleanliness, amenities, property conditions & facilities
Very good
Stayed 7 nights in Jan 2026

6/10 Okay

Masha

Stayed 3 nights in Jan 2026

10/10 Excellent

Abigail

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
we had a wonderful stay!
Stayed 2 nights in Jan 2026

2/10 Terrible

Yosmanis, Sarasota

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The room was very small, the breakfast was very poor, and it was the same every day for all six days with no variety and the food was of very low quality. The staff was 5/10, but the room attendant was 10/10. In summary, I don't recommend it. I wasted my money and I'm sure no one will give it back...
Stayed 6 nights in Jan 2026

10/10 Excellent

Paulette

Stayed 2 nights in Dec 2025

10/10 Excellent

Noah

Stayed 1 night in Oct 2025

6/10 Okay

Bowen

Travelled with family
Liked: Cleanliness
Disliked: Amenities
The staff was very friendly and the breakfast was great The condition of the property is not up to the standard of a Hyatt hotel. The most painful experience is the elevator. There is no indicator light for the 4 elevators. So you have to keep looking which door will open.
Stayed 3 nights in Dec 2025

10/10 Excellent

Adriana

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The room & staff were amazing.
Stayed 1 night in Jan 2026

8/10 Good

Marcia

Travelled with family
Room was very clean and the staff were very friendly.
Stayed 2 nights in Jan 2026

8/10 Good

Hitomi

Liked: Cleanliness, amenities
Great location. Clean room. Room is very small and there is very little storage space.
Stayed 3 nights in Jan 2026

6/10 Okay

Inna

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
There are a lot of people, and the buffet is small. You had to stand and wait for a table to be free to sit down and eat. The food was not always enough, but when it was enough, it was delicious. There was no place to hang clothes in the room. Only 3 hangers for coats and that's it. Clothes were always in a suitcase. The cleaning was what I liked the most. It was always clean. On weekends you have to wait a long time for the elevator
Stayed 3 nights in Jan 2026

10/10 Excellent

Patrice

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service
Disliked: Amenities
Easy and clean
Stayed 1 night in Jan 2026