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Hyatt Place New York / Chelsea

4.0 star property

Photo gallery for Hyatt Place New York / Chelsea

Lobby
Exterior
Bar (on property)
Point of interest
View from property

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Pet-friendly
  • Laundry

Explore the area

Map
140 WEST 24TH STREET, New York, NY, 10011
  • Madison Square Garden
    ‪10 min walk‬
  • Empire State Building
    ‪15 min walk‬
  • Times Square
    ‪18 min walk‬
  • New York, NY (JFK-John F. Kennedy Intl.)
    ‪53 min drive‬

Room options

View all photos for Room, 1 King Bed with Sofa bed

Down duvets, pillow-top beds, in-room safe, individually furnished

Room, 1 King Bed with Sofa bed

  • 17 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Double Beds, City View

Down duvets, pillow-top beds, in-room safe, individually furnished

Room, 2 Double Beds, City View

  • City view
  • Sleeps 3
  • 2 Double Beds

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower)

Down duvets, pillow-top beds, in-room safe, individually furnished

Room, 1 King Bed, Accessible (Roll-In Shower)

  • 17 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds

Down duvets, pillow-top beds, in-room safe, individually furnished

Room, 2 Double Beds

  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed (Skyline View)

Down duvets, pillow-top beds, in-room safe, individually furnished

Room, 1 King Bed (Skyline View)

  • 17 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds (Skyline View)

Down duvets, pillow-top beds, in-room safe, individually furnished

Room, 2 Double Beds (Skyline View)

  • City view
  • Sleeps 3
  • 2 Double Beds

View all photos for Room, 1 King Bed with Sofa bed, City View

Down duvets, pillow-top beds, in-room safe, individually furnished

Room, 1 King Bed with Sofa bed, City View

  • 17 sq m
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed (Skyline View)

Down duvets, pillow-top beds, in-room safe, individually furnished

Room, 1 King Bed with Sofa bed (Skyline View)

  • 17 sq m
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed

Down duvets, pillow-top beds, in-room safe, individually furnished

Room, 1 King Bed

  • 17 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, City View

Down duvets, pillow-top beds, in-room safe, individually furnished

Room, 1 King Bed, City View

  • 17 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Similar properties

Bar (on property)

Hyatt Place New York City/Times Square

  • Breakfast included
  • Pet-friendly
  • Free WiFi
  • Restaurant
4.1 out of 5, Very good, (2576)
The price is NZ$943
for 1 room
includes taxes & fees
17 Apr - 18 Apr
Hyatt Place New York City/Times Square

About the area

New York

With a stay at Hyatt Place New York / Chelsea, you'll be centrally located in New York, a 10-minute walk from Madison Square Garden and 15 minutes by foot from Empire State Building. .This hotel is 1.2 mi (1.9 km) from Broadway and 1.2 mi (2 km) from Times Square.

What's nearby

  • Madison Square Garden - 10 min walk - 0.9 km
  • Empire State Building - 15 min walk - 1.3 km
  • Times Square - 18 min walk - 1.5 km
  • Broadway - 18 min walk - 1.6 km
  • Grand Central Terminal - 3 min drive - 2.3 km

Getting around

  • 23 St. Station (7th Av.) - 2 min walk
  • New York 23rd St. Station - 3 min walk
  • LaGuardia Airport (LGA) - 37 min drive

Restaurants

  • ‪Variety Coffee Roasters - ‬2 min walk
  • ‪East One Coffee Roasters - ‬3 min walk
  • ‪Taco Bell - ‬2 min walk
  • ‪Smithfield Hall - ‬3 min walk
  • ‪Chelsea Papaya - ‬2 min walk

About this property

Hyatt Place New York / Chelsea

Hotel with free breakfast, a quick walk to Madison Square Garden
Hyatt Place New York / Chelsea offers 510 accommodations with laptop-compatible safes and coffee/tea makers. Each accommodation is individually furnished. Pillowtop beds feature down comforters. 50-inch Smart televisions come with digital channels. Bathrooms include bathtubs or showers.

This New York hotel provides complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Irons/ironing boards and hair dryers can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.
Stay in one of 510 guestrooms featuring Smart televisions. Your pillowtop bed comes with down comforters. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Bathrooms feature bathtubs or showers, hair dryers, and toothbrushes and toothpaste.
Take advantage of recreation opportunities such as a 24-hour fitness center, or other amenities including complimentary wireless internet access and a vending machine.
You can enjoy a meal at The Placery serving the guests of Hyatt Place New York / Chelsea, or stop in at the snack bar/deli. Wrap up your day with a drink at the bar/lounge. A complimentary buffet breakfast is served on weekdays from 6:30 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM.
Featured amenities include a 24-hour business center, express check-in, and express check-out.
A complimentary buffet breakfast is served on weekdays between 6:30 AM and 9:00 AM and on weekends between 7:00 AM and 10:00 AM.
The Placery - This restaurant specializes in American cuisine and serves dinner only. Guests can enjoy drinks at the bar.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Offsite parking available (USD 50 per day)

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • The Placery

Things to do

  • 24-hour gym

Family friendly

  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages

Business services

  • 24-hour business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Pillowtop mattress

Bathroom

  • Bathtub or shower
  • Hair dryer (on request)
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 50-inch smart TV with digital channels
  • Streaming services

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Electrical adapters
  • Free local calls
  • Heating (climate-controlled)
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Mobile key entry
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests will receive smart lock details
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Access methods

Staffed front desk, smart lock

Pets

Pets allowed for an extra charge of USD 75 per pet, per week, plus a deposit of USD 100.00 per week
Service animals are welcome, and are exempt from fees
Welcoming dogs only

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A damage deposit of USD 100.00 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Offsite parking fee: USD 50.00 per day (1 mi away)
  • Pet deposit: USD 100.00 per week
  • Pet fee: USD 75 per pet, per week
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

Parking height restrictions apply

Property is also known as

Hyatt York Chelsea York
Hyatt Place NEW York chelsea
Hyatt Place New York/Chelsea
Hyatt Place New York / Chelsea Hotel
Hyatt Place New York / Chelsea New York
Hyatt Place New York / Chelsea Hotel New York

Hyatt Place New York / Chelsea Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 1153 out of 2358 reviews
Rating 8 - Good. 631 out of 2358 reviews
Rating 6 - Okay. 315 out of 2358 reviews
Rating 4 - Poor. 161 out of 2358 reviews
Rating 2 - Terrible. 98 out of 2358 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Orlando

Stayed 1 night in Dec 2024

4/10 Poor

enrique

Travelled with family
Disliked: Property conditions & facilities
The breakfast ends to early, elevator is terrible
Stayed 4 nights in Dec 2024

6/10 Okay

John

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
smallest hotel room ever
It was an uncomfortable stay because the room was too small and too hot. The room was designed well to maximize function but it was just too small. We had to live out of our suite cases laid around the bed which blocked the walk way around the bed.The metal door piece to hold the bathroom barn door closed so others don't open the door when being used fell off the first time we tried to use this "locking mechanism." The room was set to 68 deg but felt like it was 75 deg and wouldn't get cooler. I wish they had bigger rooms. We loved the location.
Stayed 3 nights in Dec 2024

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Very close to Penn!
Stayed 1 night in Dec 2024

8/10 Good

ericka

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

Madelenne

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 5 nights in Dec 2024

8/10 Good

DONLEROY, philadelphia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

4/10 Poor

Claudiu

Travelled with family, Business traveller
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Avoid this hotel. Small, unfriendly lobby, full of people waiting for the elevators which cannot accommodate the hotel capacity. I have never seen a 2 star hotel lobby with only 2 chairs for the patrons to sit!!! Lobby at 'Motel 6' is much better….Rooms at Red Roof Inn are much more spacious! This is a 45 stories building with only 4 small elevators... this design flaw means long waiting times and crowded lobby. No bathrooms by the lobby, 2nd floor bar, or by the the breakfast areas level 1 and 2. So 100 guests are supposed to wait 5-10 minutes for the elevator and use the 7-8 toilets and urinals distributed between men and women bathrooms located at the C level. This hotel has the smallest rooms and smallest sink vanity I ever experienced! A room of 180 square feet means less than 14x14 feet, they cramp 2 queen beds in there and market it as 4-people occupancy… Bathroom door slides, as there is no space for a normal door to open Complimentary breakfast is another “unforgettable” experience. The dining room on the second floor and the breakfast room on the main floor cannot accommodate the volume, so guests eat standing up, or while waiting for the elevator with plates in their hands, trying to take the food to the rooms… and these are people who paid for a 4 star hotel!!! Manhattan skyline views from upper floors are 5 stars, linen 5 stars, service 1 star, front desk and lobby 0 stars, rooms 1 star, price unjustifiably high, overall a 2-star experience. Avoid!
Stayed 2 nights in Dec 2024

8/10 Good

Jesse

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Overall was a good experience just didn't like the wait time for the elevators at one point we waited 15min to go downstairs. Rooms are small also. But other than that was a good experience.
Stayed 3 nights in Dec 2024

8/10 Good

Amir Fazel

Liked: Cleanliness, staff & service
Stayed 2 nights in Nov 2024

2/10 Terrible

Scott

Travelled with family
Disliked: Amenities, property conditions & facilities
The elevators at this property are terrible. It did not matter what time of day it was, you were waiting a minimum of 10 minutes for an elevator, and that’s even if it showed up. We were on the 31st floor and took the stairs down every time. Rooms are tiny. Whatever tiny means in your mind, make it smaller and that is what is here. A/C is loud and noisy. Stayed for 4 nights and room was cleaned once. I had to take out my own trash. Not that I mind, but not what I expect for $624 per night. Do not stay here. There are much better options.
Stayed 4 nights in Dec 2024

8/10 Good

Yannier, Miami

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Dec 2024

6/10 Okay

Eric

Travelled with partner
Liked: Cleanliness
The Hyatt was well located and reasonably priced. I would stay there again.
Stayed 2 nights in Dec 2024

8/10 Good

Emily

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

2/10 Terrible

Deborah

Stayed 2 nights in Dec 2024

4/10 Poor

Deborah

Travelled with family
Disliked: Amenities, property conditions & facilities
We booked this hotel because we've always liked Hyatt Place hotels. NOT this one. It's designed as a sardine can, cramming as many people as possible into a small place, with elevators so inadequate that twice we just gave up after waiting 15 minutes and took the stairs (even with suitcases). The place so crowded that they ran out of food during the so called included breakfast. Out of coffee, milk, everything but the cheese cubes. And that's a bad management issue in addition to the unfriendly design. Book here if you choose but we will not be back.
Stayed 3 nights in Dec 2024

8/10 Good

Jaelin

Stayed 1 night in Dec 2024

10/10 Excellent

Veronica

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would stay here again
No issues. Would stay here again. Chelsea is perfect neighborhood
Stayed 1 night in Dec 2024

10/10 Excellent

Daniel

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice central location in Chelsea. Close to everything you need in the big city
Stayed 4 nights in Dec 2024

6/10 Okay

William

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The only concern with the property is the elevator situation. It could be because of Christmas and the number of guests, but we waited, on average, more than 15 minutes for the elevators. At one point, we had to give up and walk down 43 floors. But, the staff were all very nice and helpful, the room was clean, and it was a great location.
Stayed 3 nights in Dec 2024

6/10 Okay

Jessica

Travelled with family
Liked: Property conditions & facilities
the wait for elevators was extremely long and tedious. breakfast was chaotic and limited places to sit.
Stayed 3 nights in Dec 2024

10/10 Excellent

Nicole

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Friendly staff. Room small but comfy. Only issue was elevators were not great.
Stayed 2 nights in Dec 2024

2/10 Terrible

Abdi

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms are incredibly small for the price we paid
Stayed 4 nights in Dec 2024

8/10 Good

Lenny

Liked: Cleanliness, staff & service, property conditions & facilities
The elevators took long times, room is ok, breakfast was too crowded, packed with people and food is limited variety.
Stayed 3 nights in Dec 2024

4/10 Poor

Michael

Business traveller
Liked: Cleanliness, amenities
Disliked: Staff & service
For some reason, they cleaned my room at took all my stuff away... when I finally got it back from housekeeping, they had thrown away all of my toiletries... No real explanation, and still dealing with getting some sort of closure on it.
Stayed 2 nights in Dec 2024