We arrived around 2:30pm, the reptionist was nice, she was welcoming and accomodating. We got the suite and headed to our room. The door inside our suite that separates the private room from the other 2 rooms would not close and has about 4 inches wide of a gap. Towards the end of the night when we got back from the hotel, we requested for extra soap and shampoo, there were 6 of us for that room and only had 1 thin soap, 1 small shampoo, and 1 small lotion and 4 towels. The male receptionist was not helpful, he asked us to come down and get the amenities ourselves. We also requested for extra towels and pillows and was told that we had to wait for tomorrow to get extra towels and pillows as their laundry room is closed and they didnt have keys to open it. I told them, we would not need them for tomorrow since we are checking out then. We wouldn't have not mind the lackness of this hotel but the male asian receptionist was rude and unaccomodating. I would not go back to this place if this contonued to be run this way. (Note: i am asian myself)