Sheraton Fallsview Hotel

4.0 star property
your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Sheraton Fallsview Hotel

Indoor pool, outdoor pool, open 8:00 AM to 10:00 PM, pool loungers
Premium bedding, in-room safe, desk, blackout curtains
Point of interest
Point of interest
Point of interest

Reviews

8.2 out of 10

Very good

Popular amenities

  • Bar
  • Spa
  • Gym
  • Pool
  • Room service
  • Breakfast available

Explore the area

Map
5875 Falls Ave, Niagara Falls, ON, L2G3K7
  • Clifton Hill
    1 min walk
  • Queen Victoria Park
    1 min walk
  • Niagara SkyWheel
    4 min walk
  • Buffalo, NY (BUF-Buffalo Niagara Intl.)
    36 min drive

Room options

Room, 1 King Bed, Balcony

  • 32 sq m
  • Water view
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Balcony

  • 36 sq m
  • Water view
  • Sleeps 3
  • 1 King Bed

Room, 2 Queen Beds, No View

  • 27 sq m
  • Sleeps 5
  • 2 Queen Beds

Room, 1 Queen Bed, No View

  • 26 sq m
  • Sleeps 2
  • 1 Queen Bed

Room, 2 Queen Beds

  • 27 sq m
  • Water view
  • Sleeps 5
  • 2 Queen Beds

Room, 2 Queen Beds, Bathtub

  • 30 sq m
  • Water view
  • Sleeps 5
  • 2 Queen Beds

Room, 2 Queen Beds, Balcony

  • 39 sq m
  • Water view
  • Sleeps 5
  • 2 Queen Beds

Room, 2 Queen Beds, Balcony

  • 35 sq m
  • Water view
  • Sleeps 5
  • 2 Queen Beds

Room, 1 King Bed, City View

  • 30 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, City View

  • 30 sq m
  • City view
  • Sleeps 5
  • 2 Queen Beds

Room, 2 Queen Beds, Park View

  • 30 sq m
  • Park view
  • Sleeps 5
  • 2 Queen Beds

Room, 1 Queen Bed with Sofa bed

  • 24 sq m
  • Water view
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Junior Studio Suite, 1 King Bed with Sofa bed, Corner (Corner)

  • 36 sq m
  • Water view
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

About the area

Niagara Falls

With a stay at Sheraton Fallsview Hotel, you'll be centrally located in Niagara Falls, steps from Queen Victoria Park and Oakes Garden Theatre. .This casino hotel is 0.3 mi (0.5 km) from Fallsview Indoor Waterpark and 0.4 mi (0.6 km) from Casino Niagara.

What's nearby

  • Clifton Hill - 1 min walk
  • Fallsview Indoor Waterpark - 5 min walk
  • Casino Niagara - 7 min walk
  • Fallsview Casino - 17 min walk
  • Horseshoe Falls - 4 min drive

Getting around

  • Niagara Falls, ON (XLV-Niagara Falls Train Station) - 3 min drive
  • Buffalo Niagara Intl. Airport (BUF) - 36 min drive

Restaurants

  • ‪Falls Avenue Resort - ‬2 min walk
  • ‪Sweet Jesus - ‬1 min walk
  • ‪SkyWheel - ‬8 min walk
  • ‪Tim Hortons - ‬3 min walk
  • ‪Boston Pizza - ‬2 min walk

About this property

Sheraton Fallsview Hotel

Riverfront Niagara Falls hotel in Clifton Hill with 2 restaurants
Sheraton Fallsview Hotel offers 669 air-conditioned accommodations with safes and complimentary bottled water. Beds feature premium bedding. Televisions come with cable channels and pay movies. Refrigerators and coffee/tea makers are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided on request.

An indoor pool, an outdoor pool, and a children's pool are on site. Other recreational amenities include a water park (surcharge) and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 4 treatment rooms including rooms for couples. Services include hot stone massages, facials, body wraps, and body scrubs. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. The spa is equipped with a spa tub.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Make yourself at home in one of the 669 air-conditioned rooms featuring refrigerators. Wireless internet access (surcharge) keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. After enjoying recreational amenities such as a water park (surcharge) and an outdoor pool, a lucky night at the casino is the perfect end to the day. Additional features at this hotel include complimentary wireless internet access, concierge services, and an arcade/game room. Guests who want to try their luck at the slots can hop on the complimentary casino shuttle.
Enjoy Italian cuisine at Massimo’s Italian, one of the hotel's 2 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/cafe. Relax with your favorite drink at the bar/lounge or the poolside bar. Buffet breakfasts are available daily from 7 AM to 11 AM for a fee.
Featured amenities include a business center, express check-in, and express check-out. Event facilities at this hotel consist of a conference center and 18 meeting rooms. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 7 AM and 11 AM.
Massimo’s Italian - This fine-dining restaurant specializes in Italian cuisine and serves dinner only. Guests can enjoy drinks at the bar.
Fallsview Buffet - This buffet restaurant serves dinner only. Open daily.
Breakfast Buffet on 13 - This buffet restaurant serves breakfast and lunch. Open daily.
Niagara Vines Lobby Wineb - This wine bar serves dinner only. Open daily.
Starbucks - This coffee shop serves breakfast and lunch. Open daily.
Room service (during limited hours) is available.

Languages

English, French

Property amenities

Internet

  • Available in all rooms: WiFi (CAD 15.95 per day)
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (CAD 45 per night; includes in/out privileges)
  • Valet parking on site (CAD 65 per night; includes in/out privileges)
  • Electric car charging station on site
  • Wheelchair-accessible parking available
  • Free casino shuttle

Food and drink

  • Buffet breakfast available for a fee daily 7 AM–11 AM: CAD 42.95 for adults and CAD 21.48 for children
  • 2 restaurants and 1 coffee shop/cafe
  • 1 poolside bar and 1 bar
  • Room service available

Restaurants on site

  • Massimo’s Italian
  • Fallsview Buffet
  • Breakfast Buffet on 13
  • Niagara Vines Lobby Wineb
  • Starbucks

Things to do

  • 24-hour fitness centre
  • Arcade/games room
  • Bike rentals
  • Children's pool
  • Full-service spa
  • Indoor pool
  • Mini golf
  • Outdoor pool
  • Shopping
  • Water park access (surcharge)

Family friendly

  • Arcade/games room
  • Children's pool
  • Corner/local shop
  • Indoor pool
  • Mini golf
  • Outdoor pool
  • Fridge
  • Snack bar/deli
  • Water slide

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand
  • Corner/local shop

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Housekeeping (on request)
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Business services

  • Business centre
  • Conference centre
  • Meeting rooms - 18

Outdoors

  • Garden
  • Pool sunloungers
  • Terrace

Spa

  • 4 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massage - hot stone
  • Massage/treatment rooms
  • Spa open daily
  • Hot tub

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Lift door width (centimetres): 173
  • Step-free path to entrance
  • Visual alarms in hallways
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • 5 on-site accessible parking spaces
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible (may have limits)

More

  • 40 casino gaming tables
  • 1700 casino slot machines
  • At least 80% of lighting from LEDs
  • Biodegradable coffee stirrers
  • Casino (95000 square feet of space)
  • Casino VIP room
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Heating
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • 37-inch TV
  • TV channels
  • Films for purchase

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Fridge

More

  • Desk
  • Energy-saving switches
  • Iron/ironing board
  • LED light bulbs
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CAD 25.0 per stay

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately CAD 42.95 for adults and CAD 21.48 for children
  • Fee for in-room wireless internet: CAD 15.95 per day (rates may vary)
  • Self parking fee: CAD 45 per night (in/out privileges)
  • Valet parking fee: CAD 65 per night (in/out privileges)
  • Rollaway bed fee: CAD 25.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 8:00 AM to 10:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 18 years old are not allowed in the spa
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Falls Sheraton
Sheraton Falls
Sheraton Hotel Falls
Niagara Falls Sheraton
Sheraton Hotel Niagara Falls
Sheraton Niagara Falls
Sheraton On The Falls Hotel Niagara Falls
Sheraton Falls Hotel Niagara Falls
Sheraton Falls Hotel
Sheraton Falls Niagara Falls
Sheraton On The Falls Hotel Niagara
Sheraton On The Falls
Sheraton On The Falls Hotel
Sheraton Fallsview Hotel Hotel
Sheraton Fallsview Hotel Niagara Falls
Sheraton Fallsview Hotel Hotel Niagara Falls

Sheraton Fallsview Hotel Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 3292 out of 6282 reviews" "
Rating 8 - Good. 1408 out of 6282 reviews" "
Rating 6 - Okay. 673 out of 6282 reviews" "
Rating 4 - Poor. 401 out of 6282 reviews" "
Rating 2 - Terrible. 508 out of 6282 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Alla

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Everything was great, we had a great time, it is a perfect location to every possible attraction, the views are incredible, the buffet in 13 floor was great, pool area on 7th floor is great. Highly recommend when staying in Niagara Falls
Stayed 3 nights in Oct 2024

10/10 Excellent

Kristy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

8/10 Good

Judith

Stayed 1 night in Sep 2024

4/10 Poor

Mike

Liked: Staff & service
All nice
Stayed 2 nights in Oct 2024

8/10 Good

Romario

Stayed 4 nights in Sep 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Steven

Stayed 4 nights in Sep 2024

10/10 Excellent

Joshua, New Albany

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I’ve stayed here a couple of times with my family and it is a very nice location. My kids love this place also. The views are fantastic and it is just a short walk to most everything so there’s no need to drive and park around town. It’s also fun and convenient to watch the nightly fireworks from the room. I’ll be staying here again on my next trip to Niagara Falls for certain. The staff are friendly, especially the room service.
Stayed 5 nights in Sep 2024

10/10 Excellent

Nancy

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location. Courteous staff. Highly recommend.
Stayed 2 nights in Oct 2024

10/10 Excellent

Kim

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
location is great
Stayed 2 nights in Oct 2024

2/10 Terrible

anuradha

Disliked: Cleanliness, staff & service, property conditions & facilities
sheraton visit
rooms - spacious and good view of falls - poor carpets - dirty - outside corridor tatty with paper peeling off and threadbare carpets service - non existent - beds not made - not cleaned - yet everyone eager for tips breakfast- terrible buffet and non existent service - made to wait for a table when lots of vacant tables - some one just plonks a carafe of coffee and that’s it - next time you see them is when they ask for tips !! when singing the bill - food overcooked and lukewarm - billing - be careful - they sneak in charges like parking etc ( i told them that i have not driven ) and unless challenged goes unnoticed. took me 4 requests even to get a kettle in the room budget hotels in the UK are better than this
Stayed 3 nights in Oct 2024

10/10 Excellent

Deisy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic!
Stayed 3 nights in Sep 2024

8/10 Good

Yerelyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel con excelente ubicación, buena limpieza.
Stayed 2 nights in Oct 2024

2/10 Terrible

Kurt

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
One of the worst hotel stays I’ve ever had. First arrived and got a room with urine caked all over the back of the toilet and floor. Finally they switch my room to one where the ac doesn’t work and makes a lawn mower type noise. Finally I switch to my third room and the door lock stops working. I spend around 5-6 hours moving my stuff and dealing with hotel staff. They repeatedly offered me “free breakfast” and nothing else.
Stayed 3 nights in Sep 2024

6/10 Okay

Matthew

Room was hot and unable to be cooled
Stayed 3 nights in Sep 2024

10/10 Excellent

Abbas

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Andrew

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was amazing,
Stayed 2 nights in Aug 2024

10/10 Excellent

Daniel, Imperial

Travelled with partner
Liked: Cleanliness, staff & service, amenities
We loved the view of the falls. Walkable distance to most everything.
Stayed 5 nights in Sep 2024

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

8/10 Good

Yves

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Déjeuner très coûteux
Stayed 2 nights in Sep 2024

2/10 Terrible

Lindsay

Travelled with family, Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
Horrible staff. Probably across the board in Niagara Falls, because tourists will go there they don’t have to try or care for customer service. Prices are exorbitant. The casino in this hotel is old and dingy as well. Disappointed!
Stayed 2 nights in Sep 2024

10/10 Excellent

Linda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great pool great view
Stayed 2 nights in Sep 2024

10/10 Excellent

Jane Ann, Carmel

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really liked location and room with a view. Would definitely stay again.
Stayed 4 nights in Sep 2024

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities
The view from our room was perfect for viewing the falls. The room as clean and plenty of space.
Stayed 1 night in Sep 2024

10/10 Excellent

William

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There is no better vantage point from which to view the falls than one of Sheraton Fallsview's rooms. We were able to watch the fireworks as we looked down to the falls.
Stayed 3 nights in Sep 2024