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The Oaklands Hotel

3.0 star property

Photo gallery for The Oaklands Hotel

Lunch and dinner served, garden views
Exterior
Lunch and dinner served, garden views
Interior
Superior Suite, 1 Double Bed, Non Smoking | Living area

Reviews

7.6 out of 10
Good

Popular amenities

  • 24/7 front desk
  • Room service
  • Pool
  • Bar
  • Breakfast available
  • Laundry

Explore the area

Map
89 Yarmouth Road, Thorpe St Andrew, Norwich, England, NR7 0HH
  • Carrow Road
    ‪3 min drive‬
  • Norwich Riverside Walk
    ‪5 min drive‬
  • Norwich Cathedral
    ‪6 min drive‬
  • Norwich (NWI-Norwich Intl.)
    ‪23 min drive‬

Room options

View all photos for Standard Double Room, 1 Double Bed, Non Smoking, Annex Building

Premium bedding, individually decorated, individually furnished

Standard Double Room, 1 Double Bed, Non Smoking, Annex Building

  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Single Room, 1 Single Bed, Annex Building

Premium bedding, individually decorated, individually furnished

Standard Single Room, 1 Single Bed, Annex Building

  • Sleeps 1
  • 1 Twin Bed

View all photos for Economy Double Room, 1 Double Bed

Premium bedding, individually decorated, individually furnished

Economy Double Room, 1 Double Bed

  • Sleeps 2
  • 1 Double Bed

Family Room (Classic)

  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Economy Single Room, 1 Single Bed (Single)

Premium bedding, individually decorated, individually furnished

Economy Single Room, 1 Single Bed (Single)

  • Sleeps 1
  • 1 Twin Bed

View all photos for Classic Twin Room, 2 Single Beds

Classic Twin Room, 2 Single Beds

Classic Twin Room, 2 Single Beds

  • Sleeps 2
  • 2 Twin Beds

View all photos for Classic Double Room, 1 Double Bed

Premium bedding, individually decorated, individually furnished

Classic Double Room, 1 Double Bed

  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Suite, 1 Double Bed

Premium bedding, individually decorated, individually furnished

Superior Suite, 1 Double Bed

  • Sleeps 2
  • 1 Double Bed

Family Room (Classic)

  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

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About the area

Norwich

When you stay at The Oaklands Hotel in Norwich, you'll be in the business district, within a 15-minute drive of Norfolk Broads and University of East Anglia. .This hotel is 0.1 mi (0.2 km) from Whitlingham Country Park and 1.1 mi (1.8 km) from Woodrow Pilling Park.

What's nearby

  • Carrow Road - 3 min drive
  • Norwich Cathedral - 6 min drive
  • Norwich Castle - 7 min drive
  • Norwich Theatre Royal - 7 min drive
  • Market Place - 8 min drive

Getting around

  • Brundall Gardens Station - 7 min drive
  • Norwich (NWI-Norwich Intl.) - 23 min drive

Restaurants

  • ‪The Cottage - ‬3 min drive
  • ‪Cafe 193 - ‬3 min drive
  • ‪The Fat Cat & Canary - ‬2 min drive
  • ‪Fieldfare - ‬3 min drive
  • ‪Coach & Horses - ‬3 min drive

About this property

The Oaklands Hotel

Hotel with free parking, steps from Norfolk Broads
The Oaklands Hotel offers 47 accommodations with hair dryers and complimentary toiletries. Each accommodation is individually furnished and decorated. Beds feature premium bedding. Televisions come with digital channels. Guests can surf the web using the complimentary wireless Internet access. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.
Recreational amenities at the hotel include an outdoor pool.
Make yourself at home in one of the 47 individually decorated guestrooms. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include electric kettles and free tea bags/instant coffee, and housekeeping is provided daily.
Take advantage of recreation opportunities such as an outdoor pool or take in the view from a terrace and a garden. Additional features at this hotel include complimentary wireless internet access, concierge services, and wedding services.
Grab a bite to eat at the Oak Bar, a restaurant where you can take in the garden view, or stay in and take advantage of 24-hour room service. Wrap up your day with a drink at the bar/lounge. To-go breakfasts are served on weekdays from 7:00 AM to 11:00 AM and on weekends from 8:00 AM to 11:00 AM for a fee.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. Free self parking is available onsite.
To-go breakfasts are available for a surcharge on weekdays between 7:00 AM and 11:00 AM and on weekends between 8:00 AM and 11:00 AM.
Oak Bar - Overlooking the garden, this restaurant serves lunch and dinner. A children's menu is available.
24-hour room service is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site

Food and drink

  • To-go breakfast available for a fee 7:00 AM–11:00 AM on weekdays and 8:00 AM–11:00 AM on weekends: GBP 10.00 for adults and GBP 5.95 for children
  • 1 restaurant
  • 1 bar
  • 24-hour room service
  • Coffee/tea in a common area

Restaurants on site

  • Oak Bar

Things to do

  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool

Conveniences

  • Banquet hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance
  • Wedding services

Business services

  • Meeting rooms

Outdoors

  • Garden
  • Picnic area
  • Terrace

Accessibility

  • This property does not have any lifts

More

  • Smoke-free property

Room amenities

Bedroom

  • Bed sheets
  • Heating
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Towels

Entertainment

  • 22-inch TV
  • Digital channels

Food and drink

  • Electric kettle
  • Free tea bags/instant coffee

More

  • Individually decorated
  • Individually furnished
  • Iron/ironing board (on request)

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 1 AM
Early check-in subject to availability
Early check-in fee: GBP 20.00
Minimum check-in age: 16

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: GBP 20.00

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for to-go breakfast: approximately GBP 10.00 for adults and GBP 5.95 for children
  • Early check-in fee: GBP 20.00 (subject to availability)
  • Late check-out fee: GBP 20.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards and debit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation

Property is also known as

Oaklands Court
Oaklands Court Norwich
Oaklands Hotel & Court
Oaklands Hotel & Court Norwich
Oaklands Hotel Court Norwich
Oaklands Hotel Court
The Oaklands Hotel Hotel
The Oaklands Hotel Norwich
The Oaklands Hotel Hotel Norwich
Best Western Plus Oaklands Hotel

The Oaklands Hotel Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 169 out of 595 reviews
Rating 8 - Good. 236 out of 595 reviews
Rating 6 - Okay. 110 out of 595 reviews
Rating 4 - Poor. 52 out of 595 reviews
Rating 2 - Terrible. 28 out of 595 reviews

8.2/10

Cleanliness

8.0/10

Staff & service

7.0/10

Amenities

7.4/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

8/10 Good

Tanya

Liked: Cleanliness, staff & service, room comfort
Staff very friendly and helpful. Room was very nice ither than radiator was very noisy and it was right next to the bed so was hot
Stayed 1 night in Nov 2024

6/10 Okay

Fiona

Liked: Property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

6/10 Okay

Biagio

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Nov 2024

4/10 Poor

Tina

Disliked: Cleanliness
Stayed 2 nights in Oct 2024

2/10 Terrible

Rosemary K

Disliked: Staff & service, property conditions & facilities, room comfort
Terrible! Irish travellers and partying went on till 3am. Fighting out side. Loud screaming in the hallways, with very young adults talking about drugs as the run back to their room every 10mins
Stayed 1 night in Oct 2024

6/10 Okay

Timothy

Business traveller
Liked: Cleanliness, staff & service
Quirky
Half the price of nearby Premier Inn A bit quirky with a big TV in reception showing an open fire. Very noisy plumbing was my only main gripe but not the end of the world Eat across road
Stayed 1 night in Oct 2024

10/10 Excellent

Tony

Excellent stay
Excellent stay, staff were amazing, food was superb, would definitely stay here again and recommend to anyone
Stayed 1 night in Oct 2024

10/10 Excellent

lynn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel and great sti
Stayed 1 night in Oct 2024

6/10 Okay

Beverley

Stayed 1 night in Sep 2024

8/10 Good

Kim

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely hotel,staff were very friendly fabulous breakfast would definitely stay again ☺️
Stayed 3 nights in Oct 2024

10/10 Excellent

Christopher

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Nic

Stayed 1 night in Sep 2024

6/10 Okay

Paul

Liked: Staff & service
I stayed in rm4 and thought the room looked a bit tired and needs some maintenance and decor issues. The shower was cold as well.
Stayed 1 night in Oct 2024

10/10 Excellent

Carissa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Miss Siobhan

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

mark

Stayed 1 night in Sep 2024

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Consistently great
Have stayed before and will again. This is a really good 3 star hotel that is excellent value for money. The hotel seems to be a very popular wedding venue but if they now have 4 rooms in a house at the bottom of the drive, so if you dont want to be part of the wedding celebration you coukd (hopefully) stay there. Great breakfast and very helpful staff make this my 'go to' hotel in Norfolk
Stayed 2 nights in Sep 2024

2/10 Terrible

Heather

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Time for a renovation
This is the third and final time I will stay. The staff are friendly but the accommodation and cleanliness is a lot to be desired. Every time there is an issue, shower heads, water tempterature. Litter in room, cobwebs, for the price it is a bit expensive for what it is
Stayed 2 nights in Sep 2024

8/10 Good

antonio

Stayed 1 night in Sep 2024

6/10 Okay

Abid

Business traveller
Breakfast
Very limited breakfast option
Stayed 2 nights in Sep 2024

2/10 Terrible

Janice

Business traveller
Disliked: Property conditions & facilities
I arrived at the property when they had lost water but were hopeful that the ussue would be resolved. I booked in and went out for food. When i returned they were still hopeful but offered for me to cancel my booking and refund. I did this, and then they have refused my refund. My room was scruffy and dated but my brief stop it seemed clean. Whilst the staff were pleasant to me, and I dont blame them for the burst water main, the lack of refund is poor customer service.
Stayed 1 night in Sep 2024

8/10 Good

Lee

Stayed 1 night in Aug 2024

6/10 Okay

richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Hotel itself was great,receptionist was lovely and friendly,let us borrow an iron with no fuss at all.Breakfast was fantastic,very nice indeed,have to order off a menu,not buffet.I wasnt aware this was a wessing venue,if you are staying in the suites mayne pre check and see if theres a wedding on as marquee is right next to the suites,very noisy till gone midnight,we was made aware but only when signing in.Smoking area was right under our window so couldnt have windows open and it was warm as no air con.Suite itself was nice and big with kettle and sink,tv didnt work at all and couldnt connect it to internet to play netflix or anything.Only stayed 1 night so good overall.
Stayed 1 night in Aug 2024

10/10 Excellent

KO

Stayed 1 night in Aug 2024

8/10 Good

Linda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Double bed was small especially considering size of room - 1 of us ended up sleeping on the settee. Also noise from kitchen ducting. Staff very good. Breakfast ok but would have been nice to have cereals as well as cooked breakfast not just either or.
Stayed 1 night in Aug 2024