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DoubleTree by Hilton Hotel Orlando at SeaWorld

4.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for DoubleTree by Hilton Hotel Orlando at SeaWorld

2 outdoor pools, pool cabanas (surcharge), pool umbrellas
2 outdoor pools, pool cabanas (surcharge), pool umbrellas
Premium bedding, pillow-top beds, in-room safe, desk
3 bars/lounges, poolside bar
Fridge, coffee/tea maker

Reviews

7.2 out of 10

Good

Popular amenities

  • 24/7 front desk
    24/7 front desk
  • Bar
    Bar
  • Breakfast available
    Breakfast available
  • Housekeeping
    Housekeeping
  • Room service
    Room service
  • Laundry
    Laundry

Explore the area

Map
10100 International Drive, Orlando, FL, 32821
  • SeaWorld® Orlando
    6 min walk
  • Aquatica
    8 min walk
  • Orange County Convention Center
    18 min walk
  • Orlando, FL (MCO-Orlando Intl.)
    17 min drive

Room options

View all photos for Junior Suite, 1 King Bed, Accessible, Bathtub

Premium bedding, pillow-top beds, in-room safe, desk

Junior Suite, 1 King Bed, Accessible, Bathtub

  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed

42-inch LCD TV with digital channels, TV, ping pong

Room, 1 King Bed

  • 33 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking (Roll-In Shower)

Premium bedding, pillow-top beds, in-room safe, desk

Room, 2 Queen Beds, Accessible, Non Smoking (Roll-In Shower)

  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Tower (Roll-In Shower)

42-inch LCD TV with digital channels, TV, ping pong

Room, 1 King Bed, Accessible, Tower (Roll-In Shower)

  • 33 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds

Premium bedding, pillow-top beds, in-room safe, desk

Deluxe Room, 2 Queen Beds

  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Resort View

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed, Resort View

  • 33 sq m
  • Resort view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Tower

42-inch LCD TV with digital channels, TV, ping pong

Room, 1 King Bed, Tower

  • 33 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Tower

View from room

Room, 2 Queen Beds, Tower

  • 36 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite, 1 King Bed, Non Smoking

Premium bedding, pillow-top beds, in-room safe, desk

Junior Suite, 1 King Bed, Non Smoking

  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Premium bedding, pillow-top beds, in-room safe, desk

Deluxe Room, 1 King Bed

  • 33 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking

  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Suite, 1 King Bed, Non Smoking

Premium bedding, pillow-top beds, in-room safe, desk

Deluxe Suite, 1 King Bed, Non Smoking

  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed

Suite, 1 King Bed | Living area

Suite, 1 King Bed

  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking, Resort View

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed, Non Smoking, Resort View

  • Resort view
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Accessible

Premium bedding, pillow-top beds, in-room safe, desk

Deluxe Room, 1 King Bed, Accessible

  • 33 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Non Smoking (Roll-In Shower)

Premium bedding, pillow-top beds, in-room safe, desk

Suite, 1 King Bed, Accessible, Non Smoking (Roll-In Shower)

  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Premium bedding, pillow-top beds, in-room safe, desk

Suite, 1 Bedroom

  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible

View from room

Room, 2 Queen Beds, Accessible

  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds

Premium bedding, pillow-top beds, in-room safe, desk

Room, 2 Queen Beds

  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Resort View

Premium bedding, pillow-top beds, in-room safe, desk

Room, 2 Queen Beds, Resort View

  • 33 sq m
  • Resort view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Corner

Premium bedding, pillow-top beds, in-room safe, desk

Room, 2 Queen Beds, Corner

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Garden View

Premium bedding, pillow-top beds, in-room safe, desk

Room, 2 Queen Beds, Garden View

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Garden View

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed, Garden View

  • Sleeps 2
  • 1 King Bed

View all photos for Room, Non Smoking (Parlor)

Room, Non Smoking (Parlor) | Living area

Room, Non Smoking (Parlor)

  • Sleeps 2
  • 1 Double Sofa Bed

Similar properties

Room
Tru By Hilton Orlando Convention Center Area, FL
Pool
Breakfast included
Pet-friendly
Free WiFi
4.5 out of 5, Wonderful, (2602)
The price is NZ$327
for 1 night
includes taxes & fees
5 Dec - 6 Dec
Tru By Hilton Orlando Convention Center Area, FL

About the area

Orlando

Located in Orlando, DoubleTree by Hilton Hotel Orlando at SeaWorld is on the Strip, within a 5-minute drive of Aquatica and Orange County Convention Center. .This family-friendly hotel is 1.9 mi (3.1 km) from Pointe Orlando and 2.3 mi (3.8 km) from SEA LIFE Orlando Aquarium.

What's nearby

  • SeaWorld® Orlando - 6 min walk - 0.6 km
  • Aquatica - 8 min walk - 0.7 km
  • Orange County Convention Center - 18 min walk - 1.6 km
  • Discovery Cove - 2 min drive - 2.0 km
  • Pointe Orlando - 3 min drive - 3.1 km

Getting around

  • Sand Lake Road Station - 12 min drive
  • Orlando Station - 15 min drive
  • Orlando Intl. Airport (MCO) - 17 min drive

Restaurants

  • ‪Voyager's Smoke House - ‬15 min walk
  • ‪Wild Arctic - ‬4 min drive
  • ‪McDonald's - ‬9 min walk
  • ‪Smoooth Java Coffee Bar - ‬17 min walk
  • ‪Seafire Grill - ‬3 min drive

About this property

DoubleTree by Hilton Hotel Orlando at SeaWorld

Family-friendly hotel with 2 restaurants and 2 outdoor pools
DoubleTree by Hilton Hotel Orlando at SeaWorld offers 1042 accommodations with laptop-compatible safes and safes. Pillowtop beds feature premium bedding. 42-inch LCD televisions come with premium digital channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and change of bedsheets can be requested.

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 1042 guestrooms featuring refrigerators and LCD televisions. Your pillowtop bed comes with premium bedding. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers.
Dip into one of the 2 outdoor swimming pools or enjoy other recreational amenities, which include a 24-hour fitness center. Additional features at this hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands.
Enjoy American cuisine at Barefoot Bar, one of the hotel's 2 restaurants, or stay in and take advantage of the room service. Relax with a refreshing drink from the poolside bar or one of the 3 bars/lounges. Buffet breakfasts are available daily from 7:00 AM to 11:00 AM for a fee.
Featured amenities include express check-out, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Orlando? This hotel has 82659 square feet (7679 square meters) of space consisting of conference space and 42 meeting rooms. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 11:00 AM.
Barefoot Bar - This poolside bar specializes in American cuisine and serves lunch, dinner, and light fare. A children's menu is available. Happy hour is offered.
Alberto's Pizzeria - This restaurant serves breakfast, lunch, and dinner. A children's menu is available. Open daily.
Sonoma Lobby Bar - This café specializes in American cuisine and serves breakfast, lunch, and light fare. Open daily.
Laguna Restaurant & Bar - This restaurant serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered. Open daily.
Shuggy Sugar Ice Cream - Onsite theme restaurant. Open daily.
Room service is available.

Languages

English, French, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Secured self parking on site (USD 30 per night; includes in/out privileges)
  • On-site parking includes off-street options

Food and drink

  • Buffet breakfast available for a fee daily 7:00 AM–11:00 AM: USD 25 per person
  • 2 restaurants
  • 3 bars/lounges and 1 poolside bar
  • Room service available

Restaurants on site

  • Barefoot Bar
  • Alberto's Pizzeria
  • Sonoma Lobby Bar
  • Laguna Restaurant & Bar
  • Shuggy Sugar Ice Cream

Things to do

  • 24-hour fitness centre
  • 2 outdoor pools
  • Billiards/pool table
  • Children's pool
  • Mini golf
  • Playground
  • Table tennis

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Free cots/infant beds
  • Laundry facilities
  • Mini golf
  • Playground
  • Fridge
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Front-desk safe
  • Gift shop/newsstand
  • Vending machine
  • Water dispenser

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance
  • Wedding services

Business services

  • Conference space (82659 square feet)
  • Meeting rooms - 42

Outdoors

  • Outdoor furniture
  • Picnic area
  • Pool cabanas (surcharge)
  • Pool sunloungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Ceiling hoist
  • Lift
  • Lift door width (centimetres): 91
  • Step-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 76
  • Wheelchair-accessible (may have limits)

More

  • At least 80% of lighting from LEDs
  • Biodegradable coffee stirrers
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • Romance packages available
  • Smoke-free property
  • TV in lobby
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Pillow-top mattress
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bath or shower
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Towels

Entertainment

  • 42-inch LCD TV
  • Digital channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Recycling

Policies

Check-in

Check-in time starts at 4:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: USD 50.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per accommodation, per stay
Service animals are welcome, and are exempt from fees
2 total (up to 70 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
1 child per adult, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 20.0 per night
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: USD 50.63 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • In-room bottled water
  • Shuttle service

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately USD 25 per person
  • Secured self parking fee: USD 30 per night (in/out privileges)
  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out fee: USD 50.00 (subject to availability)
  • Rollaway bed fee: USD 20.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

DoubleTree Hilton Hotel Orlando SeaWorld
DoubleTree Hilton Hotel SeaWorld
DoubleTree Hotel Orlando SeaWorld
DoubleTree Orlando SeaWorld
DoubleTree Orlando SeaWorld Hotel
Hilton DoubleTree Orlando SeaWorld
Hilton Orlando SeaWorld DoubleTree
Hotel DoubleTree Orlando SeaWorld
Orlando SeaWorld DoubleTree
DoubleTree Hilton SeaWorld
DoubleTree Hilton Orlando SeaWorld
DoubleTree by Hilton Hotel Orlando at SeaWorld Hotel
DoubleTree by Hilton Hotel Orlando at SeaWorld Orlando
DoubleTree by Hilton Hotel Orlando at SeaWorld Hotel Orlando

DoubleTree by Hilton Hotel Orlando at SeaWorld Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 2516 out of 6522 reviews" "
Rating 8 - Good. 1212 out of 6522 reviews" "
Rating 6 - Okay. 1034 out of 6522 reviews" "
Rating 4 - Poor. 805 out of 6522 reviews" "
Rating 2 - Terrible. 955 out of 6522 reviews" "

7.4/10

Cleanliness

7.8/10

Staff & service

7.6/10

Amenities

7.0/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Good

Brianna

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Didn’t like “motel” feel
Stayed 1 night in Aug 2024

8/10 Good

Kayla

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I thought that the property was nice. Very walkable. I didn’t like that the shower curtain wasn’t even big enough to cover the whole shower. And the walls are so thin I heard people talking loudly in the mornings and late at night. I heard someone’s dog barking. Very not enjoyable but the room itself was spacious and nice for my weekend getaway.
Stayed 2 nights in Aug 2024

10/10 Excellent

Jason

Awesome stay
It was amazing! I was super excited and amazed at how nice the rooms were, how friendly all service members were, and how great the price was for this amazing stay
Stayed 1 night in Aug 2024

2/10 Terrible

Paul

Disliked: Cleanliness, staff & service, property conditions & facilities
" I am deeply disappointed with my recent stay at the DoubleTree in Orlando this past week. As a long-time Hilton member, I expected a much higher standard of service, but after this experience, I am unlikely to return. On the first morning, my family and I woke up with bug bites, only to discover bed bugs infesting our luggage and clothing. This experience was incredibly distressing for my wife and children. When we reported the issue to the staff, we were offered a mere $30 for laundry, which was completely inadequate considering we had to discard our clothes and luggage. The hotel showed no genuine intention to address or rectify the situation. I would strongly advise against staying at this property. While I understand that such incidents can occur, the hotel's response was entirely unacceptable. " I was told i was going to be refunded for 2 nights, which i was only refunded $160. Plus parking fee was waived.
Stayed 5 nights in Aug 2024

10/10 Excellent

Brandon F

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
An Excellent 1st Impression from Orlando :)
The vitals were exceptional (bottled water, bathroom accessories, microwave). The mini-fridge could've used a freeze compartmrnt for ice, but the nearby ice machines made up for it...although...u had to be careful exiting your room after hrs to get some from my room's vantage point, just a lil something of note. Being able to adjust the room temp was a huge additive. The ability to see so much while walking around the interior map of the facility was speechless. There was always a + atmosphere from the staff all-round. Some of the items inside were a bit ''pricey'', but understandable since FL is a taxfree state + it's the peak end towards summer, so that can be expected. The TV was awesome, the selection of channels (non-local) was less to be desired, but mostly due to the quality of programming that was on...not that many good channels (non-sports) around to begin with, it seems. Laundry room was excellent, as well as all pool areas. That sitemap was a godsend, lol... The musical selections that played by both around the entire internal hotel area was off da friggin hook!! Including when strolling thru the front lobby!!! Could use a pamphlet of nearby options , stores, food eateries, etc. in case folks wants to use their Uber/Doordash/Grubhub--and do they send them to their room or have it sent to the front desk & come pick it up via phone call? Could use clarifications... And the rooms where the gala shows were held was awesome spaced & temp controlled :)
Stayed 4 nights in Aug 2024

10/10 Excellent

Nair, Miami

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is near SeaWorld. Very convenient just walk there
Stayed 5 nights in Jul 2024

8/10 Good

Ambar

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good hotel with great breakfast. Bathroom is outdated but the room was very nice. Staff great. Will definitely be back
Stayed 4 nights in Aug 2024

8/10 Good

Lester

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good except the parking i always have to walk long distances i can never park where my room is at
Stayed 2 nights in Aug 2024

4/10 Poor

Carolina

Liked: Staff & service, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Shareen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not worthy of a Double Tree name
This property is beat. Everything about it is dated, run-down, and or broken. The worst part about it is the condition of the rooms. I booked here on Hotels.com and got totally bamboozled. The room I got was not as advertised. Guests can easily see into other guest's rooms, and the exterior of the property is run down with broken exterior building pieces. Parking is atrocious, prepare to walk a mile from your car to your room on a busy weekend. They reassigned me to their tower due to a large bug found on my bed when I checked in. Sadly, this wasn't the only large bug to visit me. The 3rd day I was greeted by a large cockroach dead outside of the hallway door. This was supposed to be luxurious. It wasn't at all. Again, interior was decent, run-down furniture, bathroom in desperate need of a remodel. The room smelled like mold and dirty feet and the carpet was dingy and disgusting, thank god I brought flip-flops. The room door had a large gap, making it easy for someone to break in, and the door hasp lock on the inside was partially installed... Part of the building on the first floor had a burned broccoli smell that maintenance was trying to cover up, which didn't. Everything wasn't up to standards.
Stayed 5 nights in Aug 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
I have been going to the Doubletree by Seaworld with my family for over 15 years and it never disappoints. April Willis and her staff always make us feel as if we are family and treat us with kindness every time we stay.If anyone is interested in a relaxing vacation the Doubletree is the perfect destination.
Stayed 13 nights in Aug 2024

10/10 Excellent

Dorielle

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 2 nights in Aug 2024

10/10 Excellent

Victor

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good stay
Stayed 2 nights in Aug 2024

10/10 Excellent

Stacy A.

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of my favs when I visit
Stayed 3 nights in Jul 2024

2/10 Terrible

Tavarus

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awful!
Aaron checked us in and we asked if they had handicapped parking he told us yes and then gave us our room. He was not pleasant at all my wife complimented the color of his shirt and he was still just rude. We went to the 1st room he gave us and there as no handicap parking anywhere around and we were on the 2nd level. We had to walk from 2 buildings always to the room and then when we arrive there it was the wrong room. We also saw the other cars had parking passes and Aaron had not given us one. We had to all the way back to the car with our luggage and then back to the main building to get the correct room and tell Aaron about the parking pass as well as the no handicap parking near our room. He did not apologize for his mistakes or the inconvenience. We ended up running about 30 minutes behind for our dinner reservations because of Aaron mishaps. When we finally got to the 2nd room there was handicapped parking but the room was dirty there was stains all over the carpet and the bathroom was very old and had stains. This by far was the worst hotel experience I have ever had. Fortunately we were only staying for a night and we had plans to be out. I would never stay at this hotel again, we have season passes to SeaWorld and thought this might be an option to stay on night to see the fireworks and don’t want to drive back but never again! If there was an option to give 0 stars that would have been the rating. Terrible choice
Stayed 1 night in Aug 2024

8/10 Good

Dimitar

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Google maps will send you to the wrong gate. Took us a while to find the main entrance. Front desk is great and helpful to the max. Dining options are fair on property. Plenty of options elsewhere. Family oriented atmosphere. What made an big impression one me was the fact that there were some guest in the pool having bottles of alcohol in the family pool. Bottles of Tequila,Vodka and so on the actual pool and deck. Moved the family to a different pool on property for safety.
Stayed 2 nights in Aug 2024

10/10 Excellent

Nashuna

Liked: Cleanliness, staff & service, property conditions & facilities
Great area everyone was nice friendly location was freat as well.
Stayed 2 nights in Aug 2024

2/10 Terrible

Lance

Travelled with family
Disliked: Cleanliness, property conditions & facilities
I was robbed twice on the first night there.. the door was made to be rigged open with the curtain.. I was kicked out of my room cause I didn’t wanna talk to the manager on the 2nd shift.. I closed the door in his face and he called the cops on me.. I was so embarrassed… I demanded a fully refund.. I also will be presenting the email I have to a lawyer to sue this hotel…
Stayed 2 nights in Aug 2024

10/10 Excellent

Deborah

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel and parking charges were a bit much.
Stayed 1 night in Aug 2024

8/10 Good

Richard

Liked: Property conditions & facilities
The parking was not great...We left the hotel for fews hours, came back to no parking.
Stayed 1 night in Aug 2024

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All the staff were very helpful and friendly. Would go back!!!
Stayed 5 nights in Aug 2024

4/10 Poor

Christina

Travelled with family and small children
The staff checking us in were FABULOUS! We had no hot water when we returned from Aquatica. Called. We were told they could send maitenance but it was almost midnight. Tried again in the morning, still no hot water. When I checked out, I let them know and was basically told “Thanks for letting us know”
Stayed 1 night in Aug 2024

6/10 Okay

Natasha

Stayed 2 nights in Aug 2024

2/10 Terrible

Joyce

Disliked: Cleanliness, amenities
Hi team I know orlando business is slow and everywhere close early but you should have at least one place or one vending machine FOR FOOD where people can purchase at least snacks or something. I spent 2 hours trying to get something delivered to me finally at 2am got something after 2 attempts. Front desk staff half nice half they dont care. Also, building 12 has no light whatsoever. Room smelled bad like really. At least buy something to clean ur carpets until you have budget to refurnish ur establishment. Many people are moving from all over to florida, orlando has lot of options. I dont think ull be able to keep in business if you keep operating as you are. You can take it or leave it, im a business person and I know my stuff. Trust me.
Stayed 1 night in Aug 2024