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Gaylord Palms Resort & Convention Center

4.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Gaylord Palms Resort & Convention Center

Front of property
3 outdoor pools, pool cabanas (surcharge), pool umbrellas
Interior detail
Exterior
Interior detail

Reviews

8.8 out of 10

Excellent

Popular amenities

  • 24/7 front desk
    24/7 front desk
  • Breakfast available
    Breakfast available
  • Bar
    Bar
  • Room service
    Room service
  • Laundry
    Laundry
  • Parking available
    Parking available

Explore the area

Map
6000 West Osceola Parkway, Kissimmee, FL, 34746
  • Old Town
    2 min drive
  • Fun Spot America
    3 min drive
  • Celebration Golf Club
    5 min drive
  • Orlando, FL (MCO-Orlando Intl.)
    28 min drive

Room options

View all photos for Room, 2 Queen Beds, View, Tower

Hypo-allergenic bedding, in-room safe, individually decorated

Room, 2 Queen Beds, View, Tower

  • 38 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Park View, Tower

Hypo-allergenic bedding, in-room safe, individually decorated

Room, 2 Queen Beds, Park View, Tower

  • 38 sq m
  • Park view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Balcony, View (Mobility Accessible, Tub)

Hypo-allergenic bedding, in-room safe, individually decorated

Room, 2 Queen Beds, Balcony, View (Mobility Accessible, Tub)

  • 38 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, View (Mobility Accessible, Tub)

Hypo-allergenic bedding, in-room safe, individually decorated

Room, 2 Queen Beds, View (Mobility Accessible, Tub)

  • 38 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Balcony, View (Atrium View)

Exterior

Room, 1 King Bed, Balcony, View (Atrium View)

  • 38 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Balcony, View (Atrium View)

Exterior

Room, 2 Queen Beds, Balcony, View (Atrium View)

  • 38 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Balcony, View (Emerald Bay, Main Atrium View)

Hypo-allergenic bedding, in-room safe, individually decorated

Room, 1 King Bed, Balcony, View (Emerald Bay, Main Atrium View)

  • 38 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, View (Emerald Bay)

Hypo-allergenic bedding, in-room safe, individually decorated

Room, 1 King Bed, View (Emerald Bay)

  • 38 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Balcony, View (Main Atrium View)

Hypo-allergenic bedding, in-room safe, individually decorated

Room, 1 King Bed, Balcony, View (Main Atrium View)

  • 38 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, View (Emerald Bay)

Hypo-allergenic bedding, in-room safe, individually decorated

Room, 2 Queen Beds, View (Emerald Bay)

  • 38 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Suite, 1 Bedroom

Hypo-allergenic bedding, in-room safe, individually decorated

Deluxe Suite, 1 Bedroom

  • 77 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds, Balcony, View (Main Atrium View)

Hypo-allergenic bedding, in-room safe, individually decorated

Room, 2 Queen Beds, Balcony, View (Main Atrium View)

  • 38 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, View

Room, 2 Queen Beds

Room, 2 Queen Beds, View

  • 38 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Balcony, View (Emerald Bay, Main Atrium View)

Hypo-allergenic bedding, in-room safe, individually decorated

Room, 2 Queen Beds, Balcony, View (Emerald Bay, Main Atrium View)

  • 38 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, View

Room, 1 King Bed

Room, 1 King Bed, View

  • 38 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite, 1 Bedroom

Smart TV, Netflix, pay films

Executive Suite, 1 Bedroom

  • 58 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About the area

Kissimmee

Located in Kissimmee, Gaylord Palms Resort & Convention Center is in the suburbs, within a 15-minute drive of Celebration Golf Club and Disney Springs™. .This family-friendly hotel is 7.5 mi (12.1 km) from Epcot® and 7.8 mi (12.5 km) from Disney's Animal Kingdom® Theme Park.

What's nearby

  • Old Town - 2 min drive - 2.2 km
  • ESPN Wide World of Sports - 7 min drive - 4.6 km
  • Disney Springs™ - 10 min drive - 8.2 km
  • Epcot® - 14 min drive - 12.1 km
  • Disney's Animal Kingdom® Theme Park - 18 min drive - 12.6 km

Getting around

  • Kissimmee Station - 19 min drive
  • Kissimmee, FL (ISM-Kissimmee Gateway) - 21 min drive

Restaurants

  • ‪World Food Trucks - ‬2 min drive
  • ‪World Showcase of Flavors Food Truck - ‬20 min walk
  • ‪Golden Corral - ‬3 min drive
  • ‪Chick-fil-A - ‬3 min drive
  • ‪Starbucks - ‬3 min drive

About this property

Gaylord Palms Resort & Convention Center

Suburban hotel with 6 restaurants and 3 outdoor pools
Gaylord Palms Resort & Convention Center offers 1718 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. Each accommodation is individually furnished and decorated. Smart televisions come with premium cable channels, pay movies, and Netflix. Bathrooms include designer toiletries, complimentary toiletries, and hair dryers.

In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and ceiling fans. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided on request.

A health club and a complimentary water park with a lazy river and waterslides are featured at the hotel. 3 outdoor swimming pools and 2 spa tubs are on site. In addition to a children's pool, other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has massage/treatment rooms. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a sauna and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Make yourself at home in one of the 1718 individually decorated guestrooms, featuring refrigerators and Smart televisions. Wireless internet access (surcharge) keeps you connected, and cable programming is available for your entertainment. Bathrooms have designer toiletries and hair dryers. Conveniences include phones, as well as laptop-compatible safes and desks.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 3 outdoor swimming pools, 2 spa tubs, and a complimentary water park. Additional amenities at this hotel include concierge services, babysitting (surcharge), and an arcade/game room. Spending a day of fun is easy with the complimentary theme park shuttle.
Grab a bite at Old Hickory Steakhouse, one of the hotel's 6 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the 2 coffee shops/cafes. Relax with a refreshing drink from the poolside bar or one of the 2 bars/lounges. Cooked-to-order breakfasts are available daily from 7:00 AM to 10:00 AM for a fee.
Featured amenities include a business center, limo/town car service, and express check-in. Planning an event in Kissimmee? This hotel has 406660 square feet (37780 square meters) of space consisting of a conference center and meeting rooms. Guests may use a roundtrip airport shuttle for a surcharge, and self parking (subject to charges) is available onsite.
Cooked-to-order breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:00 AM.
Old Hickory Steakhouse - This steakhouse serves dinner only.
MOOR - This seafood restaurant serves lunch and dinner. Open daily.
Villa de Flora - This family restaurant specializes in Mediterranean cuisine and serves breakfast, brunch, and dinner. A children's menu is available. Open daily.
Wreckers Sports Bar - This sports bar specializes in American cuisine and serves lunch and dinner. Open daily.
SandBar - This family restaurant specializes in American cuisine and serves lunch and dinner. Open daily.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (USD 14.99 per day), Wired Internet (surcharge)

Parking and public transport

  • Self parking on site (USD 38 per night; includes in/out privileges)
  • Valet parking on site (USD 50 per day; includes in/out privileges)
  • Electric car charging station on site
  • Wheelchair-accessible parking and van parking available
  • Return airport shuttle (surcharge)
  • Local area shuttle (surcharge)
  • Free theme park shuttle
  • Limo/town car service

Food and drink

  • Cooked-to-order breakfast available for a fee daily 7:00 AM–10:00 AM: USD 10.00-25.50 for adults and USD 10.00-25.50 for children
  • 6 restaurants and 2 coffee shops
  • 2 bars/lounges and 1 poolside bar
  • Room service available
  • Coffee/tea in a common area

Restaurants on site

  • Old Hickory Steakhouse
  • MOOR
  • Villa de Flora
  • Wreckers Sports Bar
  • SandBar

Things to do

  • 3 outdoor pools
  • 2 hot tubs
  • Arcade/games room
  • Children's pool
  • Fitness centre
  • Free water park access
  • Full-service spa
  • Playground
  • Sauna
  • Shopping
  • Steam room
  • Yoga classes

Family friendly

  • 3 outdoor pools
  • Arcade/games room
  • Babysitting (surcharge)
  • Children's pool
  • Free cots/infant beds
  • Free theme park shuttle
  • Free water park access
  • In-room childcare (surcharge)
  • Laundry facilities
  • Lazy river
  • Playground
  • Fridge
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli
  • Water slide

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Front-desk safe
  • Gift shop/newsstand
  • Water dispenser

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Dry-cleaning service
  • Hair salon
  • Housekeeping (on request)
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Business services

  • Business centre
  • Conference centre (406660 square feet of space)
  • Meeting rooms

Outdoors

  • Garden
  • Picnic area
  • Pool cabanas (surcharge)
  • Pool umbrellas
  • Terrace

Spa

  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Facials
  • Manicures and pedicures
  • Massages
  • Massage/treatment rooms
  • Reflexology
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Assistive listening devices in meeting rooms
  • Braille signage
  • Lift
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height plug sockets in bathroom
  • Low-height view port in door
  • Transfer shower
  • Visual fire alarm
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • At least 80% of lighting from LEDs
  • Biodegradable coffee stirrers
  • Biodegradable drinking straws
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Couples dining
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Romance packages available
  • Rooftop garden
  • Smoke-free property
  • TV in lobby
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Ceiling fan
  • Free cots/infant beds
  • Hypo-allergenic bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Designer toiletries
  • Hairdryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • TV channels
  • Netflix
  • Films for purchase
  • Premium channels
  • Smart TV

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Energy-saving switches
  • Individually decorated
  • Individually furnished
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • LED light bulbs
  • Phone
  • Recycling
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 4 AM
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 30.00 per night
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: USD 51.53 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Fitness center access
  • Fitness/yoga classes
  • Health club access
  • In-room bottled water
  • Phone calls
  • Pool access

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 10.00 to 25.50 for adults, and USD 10.00 to 25.50 for children
  • Fee for in-room wireless internet: USD 14.99 per day (rates may vary)
  • Fee for in-room wired internet: USD 14.99 per day (rates may vary)
  • Self parking fee: USD 38 per night (in/out privileges)
  • Valet parking fee: USD 50 per day (in/out privileges)
  • Rollaway bed fee: USD 30.00 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 18 years old are not allowed in the spa
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Gaylord Palms
Gaylord Palms Kissimmee
Gaylord Palms Resort
Gaylord Palms Resort Kissimmee
Palms Gaylord
Gaylord Palms Hotel Kissimmee
Gaylord Palms Orlando
Gaylord Palms Resort Orlando
Gaylord Resort
Gaylord Palms Resort Orlando
Gaylord Palms Orlando
Gaylord Palms Resort Convention Center

Gaylord Palms Resort & Convention Center Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 728 out of 1040 reviews" "
Rating 8 - Good. 134 out of 1040 reviews" "
Rating 6 - Okay. 79 out of 1040 reviews" "
Rating 4 - Poor. 47 out of 1040 reviews" "
Rating 2 - Terrible. 52 out of 1040 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

9.4/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Yadira

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was awesome, the room was excellent, the view was a deeam.
Stayed 2 nights in Aug 2024

10/10 Excellent

Raul J

Travelled with family
Liked: Staff & service, room comfort
Stayed 3 nights in Aug 2024

8/10 Good

Brian

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Pool service
Dont bother paying for chairs at the pool. We payed for premium seating for 3 days and every day we noticed people sitting in reserved seating without paying for it, they issue rist bands and the people didn't have the wrist bands which were white. big waste of money if you ask me
Stayed 3 nights in Aug 2024

10/10 Excellent

Maria

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, amazing water park and pool area. Kids had a blast!
Stayed 2 nights in Aug 2024

8/10 Good

Mosart

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property and staff are great! Now the cons: The price is not the price. Be ready to double your rate with every kind of fee they can throw at you. Water park is always closed. Common area is beautiful, but half of it was closed for a private party. Just feels like we paid full price for limited access. We will still give it another try. It’s a nice place.
Stayed 2 nights in Aug 2024

10/10 Excellent

Rosalia, Miami Gardens

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love pools and entertainment
Stayed 2 nights in Aug 2024

8/10 Good

Harold

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Pool area: need to pressure wash stairs for slides. Restaurants: need more variety : breakfast buffet: what a waste of place, they should open for dinner as a Italian place sale pasta and pizza. Entertainment: so many conventions rooms empty : a movie theater for guests, and a nightclub for guests, these would make a big difference so guests don’t get bored and would come back. You guys have plenty of room to make nights more entertaining because now is always the same.
Stayed 3 nights in Aug 2024

10/10 Excellent

Jeremy, Jacksonville

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A 1 Customer Service!
Stayed 2 nights in Jul 2024

10/10 Excellent

Daniela

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Magical Place
This was the second time for me and my family in Gaylord Palms Resort $ Convention Center. It is a magical place full of different activities to do. I love it and for sure I will come back.
Stayed 3 nights in Aug 2024

10/10 Excellent

Evelyn

Travelled with family
Liked: Cleanliness, staff & service, amenities
Lovely place, but wasn't happy about the tiny bathroom
Stayed 3 nights in Jun 2024

10/10 Excellent

yaina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I simply love it !!! One of the best hotels I ever stayed in my life , super clean , the construction is mint , service is incredible , from lobby to pools and restaurants , it’s amazing and the water park is huge and amazing !!
Stayed 3 nights in Aug 2024

10/10 Excellent

nancy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We always have a great time there.
Stayed 2 nights in Aug 2024

8/10 Good

KIMBERLY

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Activities for kids; pools were great; loved the market
Stayed 4 nights in Aug 2024

10/10 Excellent

Susan

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jul 2024

10/10 Excellent

Michael

Stayed 2 nights in Jul 2024

10/10 Excellent

Luis

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the Best resorts
Stayed 2 nights in Jul 2024

10/10 Excellent

Elen

Stayed 3 nights in Jul 2024

10/10 Excellent

Marek

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Definitely family oriented place BUT if there's a corporate event a lot of places could be restricted for a private event only
Stayed 6 nights in Jul 2024

10/10 Excellent

Daisy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything about the facilities was beautiful ❤️
Stayed 2 nights in Jul 2024

8/10 Good

Yasmeen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2024

6/10 Okay

edlyne

Liked: Staff & service, amenities
Disliked: Property conditions & facilities
The property has mold and the window was discussing and dirty
Stayed 1 night in Jul 2024

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

8/10 Good

Jamal

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean
Stayed 3 nights in Jul 2024

6/10 Okay

Stephen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Expensive and can see and do everything in a day or two.
Stayed 2 nights in Jul 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024