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Hilton Garden Inn Lake Buena Vista/Orlando

3.0 star property

Photo gallery for Hilton Garden Inn Lake Buena Vista/Orlando

Lobby
Lobby
Bar (on property)
Outdoor pool
Terrace/patio

Reviews

8.0 out of 10
Very good

Popular amenities

  • Room service
  • Breakfast available
  • Bar
  • Hot tub

Explore the area

Map
11400 Marbella Palm Court, Orlando, FL, 32836
  • Orlando Vineland Premium Outlets
    ‪2 min drive‬
  • Disney Springs™
    ‪6 min drive‬
  • SeaWorld® Orlando
    ‪6 min drive‬
  • Orlando, FL (MCO-Orlando Intl.)
    ‪22 min drive‬

Room options

View all photos for King Evolution Room, Standard Room

Premium bedding, in-room safe, desk, laptop workspace

King Evolution Room, Standard Room

  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room

Room

Room

  • 36 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Two Queen Beds, Non-Smoking, Accessible

Premium bedding, in-room safe, desk, laptop workspace

Two Queen Beds, Non-Smoking, Accessible

  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

Premium bedding, in-room safe, desk, laptop workspace

Standard Room

  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Suite, Accessible

Premium bedding, in-room safe, desk, laptop workspace

Standard Suite, Accessible

  • 36 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Roll-In Shower)

Designer toiletries, hair dryer, towels, soap

Standard Room, 2 Queen Beds, Accessible (Roll-In Shower)

  • 31 sq m
  • Sleeps 2
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed

  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for One King Bed, Accessible

Premium bedding, in-room safe, desk, laptop workspace

One King Bed, Accessible

  • 31 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Lobby

Holiday Inn Resort Orlando - Lake Buena Vista by IHG

  • Pool
  • Hot tub
  • Pet-friendly
  • Free WiFi
4.2 out of 5, Very good, (3208)
The price is NZ$231
for 1 room
includes taxes & fees
5 May - 6 May
Holiday Inn Resort Orlando - Lake Buena Vista by IHG

About the area

Orlando

When you stay at Hilton Garden Inn Lake Buena Vista/Orlando in Orlando, you'll be in the entertainment district, a 2-minute drive from Orlando Vineland Premium Outlets and 6 minutes from Orange County Convention Center. .This family-friendly hotel is 2.7 mi (4.3 km) from Disney Springs™ and 3.7 mi (6 km) from Aquatica.

What's nearby

  • Orlando Vineland Premium Outlets - 2 min drive - 2.2 km
  • Discovery Cove - 5 min drive - 4.8 km
  • Orange County Convention Center - 6 min drive - 5.2 km
  • Disney Springs™ - 6 min drive - 4.4 km
  • SeaWorld® Orlando - 6 min drive - 4.8 km

Getting around

  • Orlando Station - 20 min drive
  • Kissimmee, FL (ISM-Kissimmee Gateway) - 30 min drive

Restaurants

  • ‪White Castle - ‬11 min walk
  • ‪The Cheesecake Factory - ‬2 min drive
  • ‪McDonald's - ‬3 min drive
  • ‪Chick-fil-A - ‬19 min walk
  • ‪Starbucks - ‬3 min drive

About this property

Hilton Garden Inn Lake Buena Vista/Orlando

Family-friendly hotel with a 24-hour fitness center and theme park shuttle service
Hilton Garden Inn Lake Buena Vista/Orlando offers 137 accommodations with MP3 docking stations and laptop-compatible safes. Beds feature premium bedding. 55-inch flat-screen televisions come with premium cable channels. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include safes and complimentary bottled water. Housekeeping is offered on request and hypo-allergenic bedding can be requested.

An outdoor pool, a children's pool, and a hot tub are on site. Other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 137 guestrooms featuring refrigerators and flat-screen televisions. Wired and wireless internet access is complimentary, while MP3 docking stations and cable programming provide entertainment. Private bathrooms have designer toiletries and hair dryers. Conveniences include laptop-compatible safes and desks, as well as phones with free local calls.
Take advantage of recreational opportunities offered, including an outdoor pool, a hot tub, and a 24-hour fitness center. This hotel also features complimentary wireless internet access, concierge services, and gift shops/newsstands. If you're planning a day at a nearby theme park, you can hop on the complimentary shuttle.
Grab a bite to eat at Great American Grill, a restaurant where you can enjoy drinks at the bar/lounge and dine alfresco. Or stay in and take advantage of the room service (during limited hours). To-go breakfasts are available daily for a fee.
Featured amenities include complimentary wired internet access, a 24-hour business center, and express check-in. Planning an event in Orlando? This hotel has 4499 square feet (418 square meters) of space consisting of a conference center and meeting rooms. Self parking (subject to charges) is available onsite.
To-go breakfasts are available for a surcharge and are served each morning.
Great American Grill - This restaurant serves breakfast and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting).
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free theme park shuttle
  • Uncovered parking on site (USD 26 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily breakfast to-go available for a fee: USD 10 to 16 for adults and USD 7.50 to 16 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Great American Grill

Things to do

  • 24-hour gym
  • Basketball
  • Children's pool
  • Hot tub
  • Outdoor pool
  • TV in common areas

Family friendly

  • Children's pool
  • Free theme park shuttle
  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre (4,499 square foot of space)
  • Meeting rooms

Outdoors

  • Barbecue grill

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with premium cable channels
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Mobile key entry
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for to-go breakfast: approximately USD 10.00 to 16.00 for adults, and USD 7.50 to 16.00 for children
  • Uncovered self parking fee: USD 26 per day
  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is recommended for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hilton Garden Inn Hotel Buena Lake Vista/Orlando
Hilton Garden Inn Lake Buena Vista/Orlando
Hilton Garden Inn Lake Buena Vista/Orlando Hotel Orlando
Hilton Garden Inn Lake Buena Vista/Orlando Hotel
Hilton Garden Inn Lake Buena Vista/Orlando Orlando
Hilton Garn Buena VistaOrland

Hilton Garden Inn Lake Buena Vista/Orlando Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 544 out of 1132 reviews
Rating 8 - Good. 243 out of 1132 reviews
Rating 6 - Okay. 162 out of 1132 reviews
Rating 4 - Poor. 105 out of 1132 reviews
Rating 2 - Terrible. 78 out of 1132 reviews

8.6/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Carlos

Stayed 2 nights in Jan 2025

4/10 Poor

Verified traveller

Liked: Cleanliness
Disliked: Room comfort

Comfortable level

The water pressure in the hotel room was terrible. The pillows were also very flat and the beds were not that comfortable.
Stayed 2 nights in Jan 2025

2/10 Terrible

Glen

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

No hot water

It started in the morning when I attempted to take a shower. I checked in later in the evening, so I decided to sleep in. When I got in the shower, there was no hot water, not even warm water. I stay out of town often and I figured the hotel was busy. Maybe there was a high demand for hot water? So I waited about thirty minutes. Still no hot water. I notified the front desk and she told me someone would come up to check the burners on the 7th floor to make sure they were on, and to wait 15 minutes before trying again. After 15 minutes, there was no hot water. After 30 minutes still no hot water. In total I waited 1.5 hours for hot water, checking every 15 minutes. It never got hot. After several calls with the front desk, and a freezing cold shower to start my day, I was told the heaters did not work and plumbers were en route to repair the system. I completed my checkout. At the front desk and was told the hotel manager would call me about the problem. It's a week later, and still no call. This may sound crazy, but I wish the front desk would have just told me there was no hot water, and they were waiting on a repair crew. I would not have wasted1.5 hours of my morning, and checked out sooner. I realize sometimes problems go wrong in a hotel, but they have always been honest and fixed the problem or offered a solution. Not this time.
Stayed 1 night in Jan 2025

8/10 Good

Jesssica

Travelled with partner
Liked: Property conditions & facilities
Beds are very comfortable and room is very nice. The only complaint that o have is the parking fee. Almost $30 to park for 1 night. Absolutely ridiculous.
Stayed 1 night in Jan 2025

8/10 Good

Juanita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms are due for an upgrade, but are very clean
Stayed 5 nights in Jan 2025

6/10 Okay

Denise

Travelled with family
It is adequate accommodations needs some updates the beds are not comfortable and no hot water in the mornings
Stayed 2 nights in Jan 2025

10/10 Excellent

Jason

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were extremely friendly and helpful. Hotel smelled very good.
Stayed 1 night in Jan 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service

Needs Maintenance and Upgrading

Stayed here for a total of 2 nights. Our room was very large and comfortable. I would say that they just need to work on some maintenance in the building which would include a better shower, since the water did not warm up and the shower head was very loose. There were also some lights in the room that were burnt out.
Stayed 1 night in Jan 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Requires Maintenance and Updating

Stayed here for a total of 2 nights. Our room was very large and comfortable. I would say that they just need to work on some maintenance in the building which would include a better shower, since the water did not warm up and the shower head was very loose. There were also some lights in the room that were burnt out.
Stayed 1 night in Jan 2025

10/10 Excellent

Jazmin

Travelled with family and small children
Liked: Cleanliness, amenities
It was great but water in the shower was cold
Stayed 7 nights in Dec 2024

2/10 Terrible

Verified traveller

Disliked: Property conditions & facilities

$100 extra to park, no hot water

Chose because of hot tub, but it was out of order & shower water didn't even get hot. Shocked by having to pay $100 for parking during our stay.
Stayed 2 nights in Jan 2025

10/10 Excellent

Levi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hot tube wasn’t working but great TVs
Stayed 1 night in Jan 2025

4/10 Poor

James

Stayed 1 night in Jan 2025

6/10 Okay

Dallas

Stayed 1 night in Jan 2025

10/10 Excellent

Marcia

Stayed 1 night in Jan 2025

2/10 Terrible

Kelly

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
I drove 19 hours straight from New York, arriving at 6:30 am. Prior to my arrival, I contacted the front desk at 11 am to inquire about early check-in and was informed that it would be accommodated. However, upon my arrival at 7 am, I was treated unprofessionally and told that early check-in was not available. Despite my fatigue from driving, I was instructed to return at 4 pm, which I found unacceptable. Instead, I visited the Marriott hotel across the street, where I was able to secure a room with an early check-in fee of $40. During my stay, I experienced difficulties with housekeeping, including delays in servicing my room and subpar cleaning. I had to request multiple times for my room to be cleaned, and even then, the service was inadequate. In light of my upcoming corporate event, which requires booking 50 rooms, I am compelled to seek alternative accommodations due to the poor service I received.
Stayed 3 nights in Jan 2025

6/10 Okay

Verified traveller

Liked: Staff & service, room comfort
Stayed 1 night in Jan 2025

6/10 Okay

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was clean room, good area.
Stayed 2 nights in Jan 2025

10/10 Excellent

Ebony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service
Stayed 3 nights in Jan 2025

10/10 Excellent

Alexander

Stayed 1 night in Jan 2025

6/10 Okay

Sara

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The room was fine, but it was a little obnoxious that we had to pay $28 a night to park. There also isn't free breakfast. We won't stay at this location again.
Stayed 1 night in Jan 2025

8/10 Good

Taylor

Liked: Cleanliness, amenities, property conditions & facilities
The hotel was very nice and clean. However, I left some personal items in the hotel that were not turned in. These are items that are not replaceable. I am very disheartened that the cleaning staff was not honest and turned in my items.
Stayed 1 night in Jan 2025

10/10 Excellent

Pat

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only stayed here for one night as we were heading to clearwater, but staff was very friendly, room was clean and comfortable
Stayed 1 night in Jan 2025

10/10 Excellent

Eric

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice facility and location
Stayed 1 night in Jan 2025

2/10 Terrible

Maryendis

Travelled with family, Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Had the absolute worst experience I’ve ever had at a Hilton facility. The room had no security bolt and I was told by the front desk it had been replaced in all rooms but other people in our party had them. The shower had literally no water pressure and the water heater was not working either. I was told by the front desk they would fix or check these issues but they never did. I asked multiple times for a different room and they told they were booked solid throughout the weekend. I strongly suggest staying somewhere else.
Stayed 3 nights in Jan 2025