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Hilton Garden Inn Lake Buena Vista/Orlando

3.0 star property

Photo gallery for Hilton Garden Inn Lake Buena Vista/Orlando

Lobby
Outdoor pool
Bar (on property)
Lobby
Terrace/patio

Reviews

8.0 out of 10
Very good

Popular amenities

  • Room service
  • Breakfast available
  • Bar
  • Hot tub

Explore the area

Map
11400 Marbella Palm Court, Orlando, FL, 32836
  • Orlando Vineland Premium Outlets
    ‪2 min drive‬
  • Disney Springs™
    ‪6 min drive‬
  • SeaWorld® Orlando
    ‪6 min drive‬
  • Orlando, FL (MCO-Orlando Intl.)
    ‪22 min drive‬

Room options

View all photos for King Evolution Room, Standard Room

Premium bedding, in-room safe, desk, laptop workspace

King Evolution Room, Standard Room

  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room

Room

Room

  • 36 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Two Queen Beds, Non-Smoking, Accessible

Premium bedding, in-room safe, desk, laptop workspace

Two Queen Beds, Non-Smoking, Accessible

  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

Premium bedding, in-room safe, desk, laptop workspace

Standard Room

  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Suite, Accessible

Premium bedding, in-room safe, desk, laptop workspace

Standard Suite, Accessible

  • 36 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Roll-In Shower)

Designer toiletries, hair dryer, towels, soap

Standard Room, 2 Queen Beds, Accessible (Roll-In Shower)

  • 31 sq m
  • Sleeps 2
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed

  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for One King Bed, Accessible

Premium bedding, in-room safe, desk, laptop workspace

One King Bed, Accessible

  • 31 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Lobby

Holiday Inn Resort Orlando - Lake Buena Vista by IHG

  • Pool
  • Hot tub
  • Pet-friendly
  • Free WiFi
4.2 out of 5, Very good, (3410)
The price is NZ$264
for 1 room
includes taxes & fees
15 Apr - 16 Apr
Holiday Inn Resort Orlando - Lake Buena Vista by IHG

About the area

Orlando

When you stay at Hilton Garden Inn Lake Buena Vista/Orlando in Orlando, you'll be in the entertainment district, a 2-minute drive from Orlando Vineland Premium Outlets and 6 minutes from Orange County Convention Center. .This family-friendly hotel is 2.7 mi (4.3 km) from Disney Springs™ and 3.7 mi (6 km) from Aquatica.

What's nearby

  • Orlando Vineland Premium Outlets - 2 min drive - 2.2 km
  • Discovery Cove - 5 min drive - 4.8 km
  • Orange County Convention Center - 6 min drive - 5.2 km
  • Disney Springs™ - 6 min drive - 4.4 km
  • SeaWorld® Orlando - 6 min drive - 4.8 km

Getting around

  • Orlando Station - 20 min drive
  • Kissimmee, FL (ISM-Kissimmee Gateway) - 30 min drive

Restaurants

  • ‪White Castle - ‬11 min walk
  • ‪The Cheesecake Factory - ‬2 min drive
  • ‪McDonald's - ‬3 min drive
  • ‪Chick-fil-A - ‬19 min walk
  • ‪Starbucks - ‬3 min drive

About this property

Hilton Garden Inn Lake Buena Vista/Orlando

Family-friendly hotel with a 24-hour fitness center and theme park shuttle service
Hilton Garden Inn Lake Buena Vista/Orlando offers 137 accommodations with MP3 docking stations and laptop-compatible safes. Beds feature premium bedding. 55-inch flat-screen televisions come with premium cable channels. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include safes and complimentary bottled water. Housekeeping is offered on request and hypo-allergenic bedding can be requested.

An outdoor pool, a children's pool, and a hot tub are on site. Other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 137 guestrooms featuring refrigerators and flat-screen televisions. Wired and wireless internet access is complimentary, while MP3 docking stations and cable programming provide entertainment. Private bathrooms have designer toiletries and hair dryers. Conveniences include laptop-compatible safes and desks, as well as phones with free local calls.
Take advantage of recreational opportunities offered, including an outdoor pool, a hot tub, and a 24-hour fitness center. This hotel also features complimentary wireless internet access, concierge services, and gift shops/newsstands. If you're planning a day at a nearby theme park, you can hop on the complimentary shuttle.
Grab a bite to eat at Great American Grill, a restaurant where you can enjoy drinks at the bar/lounge and dine alfresco. Or stay in and take advantage of the room service (during limited hours). To-go breakfasts are available daily for a fee.
Featured amenities include complimentary wired internet access, a 24-hour business center, and express check-in. Planning an event in Orlando? This hotel has 4499 square feet (418 square meters) of space consisting of a conference center and meeting rooms. Self parking (subject to charges) is available onsite.
To-go breakfasts are available for a surcharge and are served each morning.
Great American Grill - This restaurant serves breakfast and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting).
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free theme park shuttle
  • Uncovered parking on site (USD 26 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily breakfast to-go available for a fee: USD 10 to 16 for adults and USD 7.50 to 16 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Great American Grill

Things to do

  • 24-hour gym
  • Basketball
  • Children's pool
  • Hot tub
  • Outdoor pool
  • TV in common areas

Family friendly

  • Children's pool
  • Free theme park shuttle
  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre (4,499 square foot of space)
  • Meeting rooms

Outdoors

  • Barbecue grill

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with premium cable channels
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Mobile key entry
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for to-go breakfast: approximately USD 10.00 to 16.00 for adults, and USD 7.50 to 16.00 for children
  • Uncovered self parking fee: USD 26 per day
  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is recommended for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hilton Garden Inn Hotel Buena Lake Vista/Orlando
Hilton Garden Inn Lake Buena Vista/Orlando
Hilton Garden Inn Lake Buena Vista/Orlando Hotel Orlando
Hilton Garden Inn Lake Buena Vista/Orlando Hotel
Hilton Garden Inn Lake Buena Vista/Orlando Orlando
Hilton Garn Buena VistaOrland

Hilton Garden Inn Lake Buena Vista/Orlando Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 675 out of 1371 reviews
Rating 8 - Good. 305 out of 1371 reviews
Rating 6 - Okay. 187 out of 1371 reviews
Rating 4 - Poor. 121 out of 1371 reviews
Rating 2 - Terrible. 83 out of 1371 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Luis

Liked: Cleanliness, staff & service
Stayed 2 nights in Dec 2024

8/10 Good

alejandra

Liked: Cleanliness, staff & service
Stayed 5 nights in Dec 2024

6/10 Okay

Lina

Travelled with family
Liked: Staff & service, room comfort
Stayed 1 night in Dec 2024

2/10 Terrible

Enrique

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

humberto

Liked: Cleanliness, staff & service, property conditions & facilities
excelente bien ubicado
Stayed 1 night in Dec 2024

10/10 Excellent

Yeni

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful
Stayed 2 nights in Dec 2024

2/10 Terrible

Diana

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Don’t stay here
We had to change rooms 3 times. It was an awful experience and one of the rooms had roaches in it. The cleanliness and smell was horrible
Stayed 2 nights in Dec 2024

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean with good amenities and welcoming staff.
Stayed 3 nights in Dec 2024

10/10 Excellent

Amauris

Liked: Cleanliness, staff & service, property conditions & facilities
Great customer service
Stayed 1 night in Dec 2024

4/10 Poor

Alain

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The showers in both rooms were not funcional we had to use the ice cup to shower
Stayed 2 nights in Dec 2024

4/10 Poor

Christian

Disliked: Staff & service, property conditions & facilities
Stayed 3 nights in Dec 2024

2/10 Terrible

Julian

Disliked: Amenities
This was my worst stay at a hotel that I have ever experienced. 1. The room that I was supposed to have by 4pm wasn’t ready, resulting in me having to get a different room. 2. The keyless room entry(use phone as a key), never worked. This is even after the staff updated my room being changed. I had them update it more than once and it never worked. 3. The hot water for the shower was always lukewarm, never hot. This was with the water turned towards hot water only. 4. There was an additional $25 fee per night that was not advertised for parking of a vehicle. This was a BS charge. 5. Breakfast cost $15. Go to Waffle House or anywhere else. It was NOT worth $5.
Stayed 4 nights in Dec 2024

10/10 Excellent

Carmelo E

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a good stay. Loved the bathroom amenities.
Stayed 1 night in Dec 2024

4/10 Poor

Manuel

Travelled with family
Disliked: Staff & service, property conditions & facilities, room comfort
No soup in the bathroom, expensive parking lot
Didn’t have liquid soap in the shower for 2 days. I noticed it the second day of my stay and immediately went to the front desk to ask for soap, in liquid form on in tablets. I was able to get it on the third day o my stay. When we took showers we had to use a piece of soup that I travel with inside my luggage. The glass doors of the closet inside the room were stuck so it was very difficult to close the closet In the advertisement/ website of the hotel, it mentions that there is a parking lot for guests. it never mentions that you have to pay daily to a third party for the parking space. The hotel is not responsible for whatever happens to your car
Stayed 3 nights in Dec 2024

4/10 Poor

Louay

Liked: Cleanliness
Disliked: Property conditions & facilities
There was no water hot water in the bath
Stayed 2 nights in Dec 2024

6/10 Okay

Linda

Travelled with partner
Liked: Staff & service, property conditions & facilities
Cons-No free parking. A charge of $27 a day to park your car (wish that was in their ad) No 24 hour coffee. You must walk next door to their sister hotel Shuttle service-Only one time during the day and back. And only goes to the one park which is Epcot. Leaves at 9:30 AM and returns at 9:00 PM. We decided to take Uber. Another added cost for us. No magnifying mirrors for putting makeup on No daily room service as with most hotels now a days which is fine but they don’t give you enough supplies, you have to ask for them. Pros-Very Clean Across the highway from shopping if needed. Beds are comfortable Furniture in good condition I would not stay here again as there are too many other options with free parking, free breakfast, better shuttle service and free 24 hour coffee.
Stayed 2 nights in Dec 2024

10/10 Excellent

Oscar

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service
Stayed 2 nights in Dec 2024

2/10 Terrible

Tracie

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
My experience at this property was awful. The room was old and run down. The bathroom fixtures were rusted and old, the toilet had either paint or rust stains in the toilet bowl, the bedding had hair on top of the comforter and in between the sheets and pillows, and the room was not vacuumed from the previous occupants. And to top it all of the refrigerator was broken and the ice machine on our floor was off, broken, and unplugged with no signs stating it was broken. The manager made me feel like it was my fault for all of the issues we bought to her attention and seemed to have an issue when I asked for a refund plus a refund for the items I had put in the refrigerator that went bad overnight.
Stayed 1 night in Dec 2024

10/10 Excellent

CAROLINA

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Allisha

Liked: Cleanliness, staff & service, property conditions & facilities
I was able to do mobile check in and the staff was amazing! The room was clean and quiet for the area!
Stayed 2 nights in Dec 2024

6/10 Okay

Amanda

Travelled with partner
They only went to 2 parks and only once in the morning and once at night so basically having to stay at park all day if you didn’t just drive all day. Also charging almost $15 for breakfast is a little nuts
Stayed 4 nights in Dec 2024

6/10 Okay

Deric

Disliked: Property conditions & facilities
No hot water , broken doors and shower knob , dents in walls
Stayed 1 night in Dec 2024

6/10 Okay

Aline

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
NO BREAKFAST NO PARKING SUCKS
The hotel itself is beautiful and very clean. However, the one thing that I disliked was you need to pay for parking which I've stayed at other hotels in Orlando around Disney and they always include parking. In the same note the stay did not include breakfast. This was a first at any hotel that breakfast was not included. Other than that staff was kind but the amenities were sub-par.
Stayed 2 nights in Nov 2024

10/10 Excellent

Maxwell

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

8/10 Good

John

Travelled with family
Liked: Cleanliness, staff & service
Shower was not very warm -shuttle bus only once a day and our check In was after this had left
Stayed 1 night in Dec 2024