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Holiday Inn & Suites Across From Universal Orlando by IHG

3.0 star property

Photo gallery for Holiday Inn & Suites Across From Universal Orlando by IHG

Outdoor pool, open 9 AM to 11 PM, pool umbrellas, pool loungers
Meeting facility
In-room safe, desk, laptop workspace, blackout curtains
Exterior
In-room safe, desk, laptop workspace, blackout curtains

Reviews

7.0 out of 10
Good

Popular amenities

  • Breakfast available
  • Bar
  • Parking available
  • Housekeeping

Explore the area

Map
5916 Caravan Ct, Orlando, FL, 32819
  • Universal Orlando Resort
    ‪3 min walk‬
  • Orlando International Premium Outlets
    ‪9 min walk‬
  • Universal Studios Florida
    ‪18 min walk‬
  • Orlando, FL (MCO-Orlando Intl.)
    ‪28 min drive‬

Room options

View all photos for Suite, 1 Bedroom (High Floor)

Room amenity

Suite, 1 Bedroom (High Floor)

  • 67 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Room amenity

Suite, 1 Bedroom

  • 67 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, Multiple Beds (High Floor)

Room amenity

Suite, Multiple Beds (High Floor)

  • 98 sq m
  • Sleeps 8
  • 1 King Bed and 2 Double Beds

View all photos for Suite, 1 King Bed (High Floor)

Room amenity

Suite, 1 King Bed (High Floor)

  • 43 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Room, 2 Double Beds

In-room safe, desk, laptop workspace, blackout curtains

Premium Room, 2 Double Beds

  • 33 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 2 Double Beds (High Floor)

Room amenity

Suite, 2 Double Beds (High Floor)

  • 67 sq m
  • Sleeps 6
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 2 Double Beds

  • 33 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 Bedroom, Accessible (Mobility, Roll-In Shower)

Room amenity

Suite, 1 Bedroom, Accessible (Mobility, Roll-In Shower)

  • 66 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, Multiple Beds

In-room safe, desk, laptop workspace, blackout curtains

Suite, Multiple Beds

  • 67 sq m
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Premium Room

Premium Room

Premium Room

  • 33 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Suite, Multiple Beds

In-room safe, desk, laptop workspace, blackout curtains

Suite, Multiple Beds

  • 98 sq m
  • Sleeps 10
  • 4 Double Beds

View all photos for Standard Room, 1 King Bed

Room amenity

Standard Room, 1 King Bed

  • 32.6 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Multiple Beds

Room amenity

Suite, Multiple Beds

  • 98 sq m
  • Sleeps 8
  • 1 King Bed and 2 Double Beds

View all photos for Standard Room

In-room safe, desk, laptop workspace, blackout curtains

Standard Room

  • 33 sq m
  • Sleeps 2
  • 1 Twin Bed

Similar properties

Lobby

Clarion Inn & Suites Across From Universal Orlando Resort

  • Pool
  • Hot tub
  • Pet-friendly
  • Parking included
4.0 out of 5, Very good, (1853)
The price is NZ$212
for 1 room
includes taxes & fees
9 May - 10 May
Clarion Inn & Suites Across From Universal Orlando Resort

About the area

Orlando

With a stay at Holiday Inn & Suites Across From Universal Orlando by IHG in Orlando (Florida Center), you'll be a 3-minute walk from Universal Orlando Resort and 9 minutes by foot from Orlando International Premium Outlets. .This family-friendly hotel is 0.7 mi (1.1 km) from Universal CityWalk and 1.2 mi (1.9 km) from Universal Studios Florida.

What's nearby

  • Universal Orlando Resort - 3 min walk - 0.3 km
  • Orlando International Premium Outlets - 9 min walk - 0.8 km
  • Universal Studios Florida - 18 min walk - 1.5 km
  • The Wizarding World of Harry Potter™ - 6 min drive - 4.0 km
  • Universal’s Islands of Adventure - 7 min drive - 4.5 km

Getting around

  • Orlando Station - 17 min drive
  • Sand Lake Road Station - 25 min drive
  • Orlando Intl. Airport (MCO) - 28 min drive

Restaurants

  • ‪Miller's Ale House - Orlando Kirkman - ‬8 min walk
  • ‪Bahama Breeze - ‬11 min walk
  • ‪Starbucks - ‬5 min walk
  • ‪Five Guys - ‬17 min walk
  • ‪Starbucks - ‬13 min walk

About this property

Holiday Inn & Suites Across From Universal Orlando by IHG

Family-friendly hotel with a 24-hour fitness center and theme park shuttle service
Holiday Inn & Suites Across From Universal Orlando by IHG offers 390 accommodations with video-game consoles and safes. A pillow menu is available. 55-inch LCD televisions come with cable channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Orlando hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is offered daily and change of bedsheets can be requested.

An outdoor pool and a children's pool are on site. Other recreational amenities include a 24-hour fitness center.
Stay in one of 390 guestrooms featuring LCD televisions. Cable programming and video-game consoles are provided for your entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.
Take advantage of recreation opportunities including an outdoor pool and a 24-hour fitness center. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and an arcade/game room. Spending a day of fun is easy with the complimentary theme park shuttle.
Enjoy a satisfying meal at TGI Fridays serving guests of Holiday Inn & Suites Across From Universal Orlando by IHG. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily from 7 AM to 10 AM for a fee.
Featured amenities include complimentary wired internet access, a 24-hour business center, and express check-in. Planning an event in Orlando? This hotel has 12754 square feet (1185 square meters) of space consisting of a conference center and 10 meeting rooms. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 7 AM and 10 AM.
TGI Fridays - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Languages

English, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Area shuttle (surcharge)
  • Free theme park shuttle
  • Parking on site (USD 25 per night; includes in/out privileges)
  • RV/bus/lorry parking (surcharge) on site
  • Limited on-site parking
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 7 AM to 10 AM for a fee: USD 25 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • TGI Fridays

Things to do

  • 24-hour gym
  • Arcade/game room
  • Children's pool
  • Outdoor pool
  • TV in common areas

Family friendly

  • Arcade/game room
  • Children's pool
  • Free cot
  • Free theme park shuttle
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 10 meeting rooms
  • 24-hour business centre
  • Conference centre (12,754 square foot of space)

Outdoors

  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 9 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Lift (102 centimetre wide door)
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (86 centimetre high)
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 55-inch LCD TV with cable channels
  • Video game console

Food and drink

  • Coffee/tea maker
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in time starts at 4:00 PM
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 100 per pet, per stay
Service animals are welcome, and are exempt from fees
2 total (up to 65 lbs per pet)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
3 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Destination fee: USD 17.95 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately USD 25 per person
  • Self parking fee: USD 25.00 per night (in/out privileges)
  • Pet fee: USD 100 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 9 AM to 11 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Orlando Universal
Holiday Inn Orlando Universal Hotel
Hotel Holiday Inn Orlando Universal
Holiday Inn Across Universal Orlando Hotel
Holiday Inn Across Universal Hotel
Holiday Inn Across Universal Orlando
Holiday Inn Across Universal
Holiday Inn Suites Across From Universal Orlando
Holiday Inn Suites Across From Universal Orlando an IHG Hotel
Holiday Inn & Suites Across From Universal Orlando by IHG Hotel

Holiday Inn & Suites Across From Universal Orlando by IHG Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 494 out of 1414 reviews
Rating 8 - Good. 258 out of 1414 reviews
Rating 6 - Okay. 245 out of 1414 reviews
Rating 4 - Poor. 171 out of 1414 reviews
Rating 2 - Terrible. 246 out of 1414 reviews

7.2/10

Cleanliness

7.4/10

Staff & service

6.8/10

Amenities

6.6/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

8/10 Good

Maegen, Plant city

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

4/10 Poor

CHERI, Greeley

Stayed 3 nights in Jan 2025

6/10 Okay

David

Travelled with family
Stayed 1 night in Jan 2025

8/10 Good

Carol

Travelled with family and small children, Travelled with pets
Liked: Staff & service, amenities, property conditions & facilities
We had a nice stay. The only issue was the water pressure in the bathroom and then there was no hot water for one night. The staff communicated with us directly with the issue and was trying their best to accommodate us with the issue. This is not the first time we have stayed here and it will not be the last. The staff was very nice and helpful. The cleanliness was not the greatest, but you can see that people were constantly cleaning and fixing. In the end, it was perfect for my family considering it was literally across the street from Universal Studios which was where we spent most of the time anyway.
Stayed 3 nights in Jan 2025

6/10 Okay

Maria

Business traveller
Disliked: Property conditions & facilities
There was no hot water during my short stay. !! The bathroom was poorly cleaned specially the bathtub.
Stayed 2 nights in Jan 2025

6/10 Okay

Courtney L

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort

No hot water

Upon arrival i was informed that there was no hot water. Everyone wanted a shower. They waived a 17$ resort fee for me but still had to pay almost 30$ for parking. They said i can stay somewhere else if i liked, i already paid through Hotels.com and canceling would not give me my money back. Gave me a free breakfast coupon but we left way before i could use it.
Stayed 1 night in Jan 2025

2/10 Terrible

Jany

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Not hot water for 4 consecutive days…. Carpet was super dirty
Stayed 3 nights in Jan 2025

4/10 Poor

Caitlyn

Disliked: Property conditions & facilities
Stayed 2 nights in Jan 2025

2/10 Terrible

Julie

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

DO NOT BOOK

Horrible. No hot water for the entire stay and one of the days there was zero water at all. They didn’t do anything to compensate or offer anything. We had to call corporate to deal with this issue and ended up leaving to stay at another hotel so we could shower. Still waiting on a refund!
Stayed 4 nights in Jan 2025

2/10 Terrible

Willy, Miami

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Jan 2025

8/10 Good

Kendal

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Parking was expensive and shower had no hot water
Stayed 2 nights in Jan 2025

8/10 Good

Jaqueline

Liked: Staff & service
good service comfortable beds need to improve cleaning, leave extra trash bags in the rooms, we stayed on Friday night there was a problem with the water heating and this morning we went to take a shower again the water was not hot
Stayed 2 nights in Jan 2025

10/10 Excellent

FERDINAND

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Servicio excelente
Stayed 3 nights in Jan 2025

4/10 Poor

franco

Business traveller
Disliked: Staff & service, property conditions & facilities
No hot water for 3 days , dog feces and urine just about everywhere . My toilet was running all weekend and there was mold in the bathroom, I travel orlando frequently and won't be staying here again . AVOID
Stayed 2 nights in Jan 2025

4/10 Poor

paola, land o lakes

Disliked: Cleanliness, property conditions & facilities
Sadly. There was no hot water in the shower, the coffee maker did not work, no sheets for the pullout sofa, and some electrical outlets were not working. The carpet was not clean in the hallway or roon. The rooms are really good in space.
Stayed 1 night in Jan 2025

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort

Good stay across from universal

The proximity to universal is across the street. I liked that there’s a TGI Fridays attached to the hotel. Parking was okay, had to download an app to pay. Once that was done it was simple. Room was comfortable, big , two double beds. We got a really good deal. The toilet was low to the floor so as a tall person it was interesting. Overall a good stay , safe , clean , no loud people.
Stayed 1 night in Jan 2025

8/10 Good

Kassandra

Travelled with family
Liked: Cleanliness, staff & service, amenities
I think overall it was a good experience, the park is super close which is convenient. Although it was hard to sleep, as the room was hot. I woke up multiple times due to it being so hot.
Stayed 1 night in Jan 2025

8/10 Good

Tabitha

Liked: Cleanliness, staff & service, property conditions & facilities
We felt that there was not enough lighting It was weird that the toilet paper dispenser was 1 foot off the ground
Stayed 3 nights in Jan 2025

8/10 Good

Mykela

Stayed 1 night in Jan 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

gabriel

Stayed 2 nights in Jan 2025

8/10 Good

Aaron

Liked: Cleanliness
I chose for the location so I could walk to Universal and it delivers on that! There was an issue with the shower leaking but I decided it wasn't a big enough issue to have them fix it right away and was able to close the bathroom door so I didn't hear it overnight. The shower and everything worked and I was comfortable in the room. They do have a free shuttle to Universal but I didn't need to use it because it was only a 15 minute walk anyway. The area felt safe and relatively quiet. I did have an issue with some of the staff... It seems that they had a scam situation going on at one of the desks in the lobby or something because when I checked in the person gave me a paper that said I could get discount coupons for universal, but then when I inquired with the other desk he said I was entitled to a welcome gift of either $200 or tickets to Universal?? Which is definitely too good to be true. After telling me I needed to schedule a tour the following morning and talking around my questions I realized I was not getting $200 or Universal tickets and have no idea what the intention of this person was. I'm from Canada so I'm not used to this scammy nature of US businesses so I was really overwhelmed by this and it negatively affected my stay. Instead of heading to Universal right away I ended up going back to my room to decompress because he gave me a lot of anxiety just talking to him. There's other hotels in the area so I probably wouldn't stay there again to avoid that
Stayed 1 night in Jan 2025

10/10 Excellent

Jessica

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Holiday Inn vacation

We always enjoy our stay at the Holiday Inn and Suites across from Universal Studios. The hotel shuttle makes going to the attraction easy and convenient. I do wish our regular room came qith a microwave as the only one available is in the lobby gift shop and is closed at times.
Stayed 3 nights in Jan 2025

10/10 Excellent

LISBANIA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent customer service
Stayed 2 nights in Jan 2025

8/10 Good

Don

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location,
Stayed 2 nights in Jan 2025