6/10 Okay
Jeanie
4 Nov 2024
Liked: Cleanliness, property conditions & facilities
The hotel is very clean and nice looking and the bed was very comfortable with great pillows. Reasons for my lower rating: We didn't get any cleaning service in our room even though a lady in the hallway asked as we were heading out, if we wanted the room cleaned and we said yes. When we got back to the room and called down to the front desk we were told to come down to get more towels. Also the “free breakfast” was bagels. Maybe since I’ve stayed at other Hilton owned hotels is why I expected more. I’d stay there again since it’s so close to Universal but I’ll know next time to make other arrangements for breakfast and hope they actually clean my room.
Jeanie
Stayed 2 nights in Nov 2024