I’ll start by saying the property was accommodating and comfortable for our large family. The separate private bedrooms kept everyone happy for personal space and the full kitchen saved us a ton versus eating out. With that said, the “treat it like your own home” motto did not seem to be fully followed. I purchased the breakers insurance because I have 3 kids and sometimes things just happen so I wanted to be covered just in case. BUT, there were several things broken on this property. So, why isn’t that insurance money being used to fix things? I’m sure I’m not the only one who has purchased it. The remotes either didn’t work or the batteries were taped in, several cupboard doors were held together with tape, the door chain broke(looked like it was purchased from the dollar store, absolutely no protection with that). I also don’t fully understand the point of paying for deep cleaning either as the cleanliness was ok at first glance but all the baseboards, vents and ceiling fans were filthy. The tack strip in the master doorway and master bath doorway pokes thru the carpet and the floor was dirty under the reclining couch. One of the patio chairs was broken. The furniture was all extremely used, which is understandable but, for the price, it should be replaced from time to time. If you end up having issues and try calling the Casiola number, you’ll get thru but no one comes out to rectify any situation. Our door code quit working in the middle of our trip and when we called, no one called us back. They texted a new door code an hour later. This area also seemed to be party central. People in and out at all hours, which is fine, but they would drive thru the parking lot at 3am blasting music. And there is not enough parking. We had to keep driving around to find a spot, or park several buildings down. I know the last couple things is not the property owners fault, but it’s still good for people to be aware of.