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The Metcalfe Hotel

4.0 star property
your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for The Metcalfe Hotel

Restaurant
Meeting facility
Meeting facility
Executive Room, 1 King Bed
Premium bedding, down duvets, pillow-top beds, minibar

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Room service
  • Breakfast available
  • Housekeeping
  • 24/7 front desk
  • Pet-friendly
  • Parking available

Explore the area

Map
123 Metcalfe Street, Ottawa, ON, K1P 5L9
  • National Arts Centre
    ‪5 min walk‬
  • Rideau Canal
    ‪5 min walk‬
  • Sparks Street Mall
    ‪6 min walk‬
  • Ottawa, ON (YRO-Ottawa-Rockcliffe)
    ‪17 min drive‬

Room options

View all photos for Suite, Corner

Premium bedding, down duvets, pillow-top beds, minibar

Suite, Corner

  • 50 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Bedrooms

Premium bedding, down duvets, pillow-top beds, minibar

Suite, 2 Bedrooms

  • 79 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 King Bed

View all photos for Classic Room, 1 Queen Bed

Classic Room, 1 Queen Bed

Classic Room, 1 Queen Bed

  • 19 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Suite

42-inch flat-screen TV with cable channels, TV

Junior Suite

  • 45 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 1 King Bed

Premium bedding, down duvets, pillow-top beds, minibar

Executive Room, 1 King Bed

  • 38 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room (King)

Premium bedding, down duvets, pillow-top beds, minibar

Deluxe Room (King)

  • 52 sq m
  • Sleeps 2
  • 1 Twin Murphy Bed

View all photos for Executive Room, 2 Bedrooms

Premium bedding, down duvets, pillow-top beds, minibar

Executive Room, 2 Bedrooms

  • 65 sq m
  • Sleeps 4
  • 2 King Beds

View all photos for Superior Room, 2 Bedrooms

Premium bedding, down duvets, pillow-top beds, minibar

Superior Room, 2 Bedrooms

  • 56 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 King Bed

View all photos for Superior Room, 2 Queen Beds

Premium bedding, down duvets, pillow-top beds, minibar

Superior Room, 2 Queen Beds

  • 29 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Room, 1 King Bed

Premium bedding, down duvets, pillow-top beds, minibar

Superior Room, 1 King Bed

  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Atrium)

Premium bedding, down duvets, pillow-top beds, minibar

Room, 1 King Bed (Atrium)

  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 1 King Bed

Classic Room, 1 King Bed

Classic Room, 1 King Bed

  • 23 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

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Exterior

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includes taxes & fees
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About the area

Ottawa

The Metcalfe Hotel is in the heart of Ottawa, within a 5-minute walk of Confederation Park and National Arts Centre. .This hotel is 0.2 mi (0.4 km) from Capital Information Kiosk and 0.3 mi (0.4 km) from Parliament Hill.

What's nearby

  • National Arts Centre - 5 min walk
  • Ottawa City Hall - 7 min walk
  • Parliament Hill - 7 min walk
  • Rideau Centre - 10 min walk
  • Byward Market Square - 14 min walk

Getting around

  • Ottawa Station - 6 min drive
  • Parliament Station - 6 min walk
  • Ottawa International Airport (YOW) - 15 min drive

Restaurants

  • ‪Browns Socialhouse - ‬3 min walk
  • ‪Grill Forty One - ‬3 min walk
  • ‪The Scone Witch - ‬3 min walk
  • ‪Tim Hortons - ‬1 min walk
  • ‪Tim Hortons - ‬3 min walk

About this property

The Metcalfe Hotel

Hotel with a 24-hour front desk, a quick walk to National Arts Centre
The Metcalfe Hotel offers 108 air-conditioned accommodations with minibars and safes. Pillowtop beds feature down comforters and premium bedding. 42-inch flat-screen televisions come with cable channels.

Bathrooms include showers, bathrobes, slippers, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and hair dryers. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Make yourself at home in one of the 108 air-conditioned rooms featuring minibars and flat-screen televisions. Your pillowtop bed comes with down comforters and premium bedding. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms feature showers, complimentary toiletries, and hair dryers.
Make use of convenient amenities such as complimentary wireless internet access, concierge services, and a hair salon. Additional amenities at this hotel include a communal living room and a banquet hall.
Enjoy a meal at Cocotte, or stay in and take advantage of the hotel's room service (during limited hours). Full breakfasts are served on weekdays from 7:30 AM to 10:30 AM and on weekends from 7:30 AM to 1:00 PM for a fee.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. This hotel has 6 meeting rooms available for events.
Full breakfasts are available for a surcharge on weekdays between 7:30 AM and 10:30 AM and on weekends between 7:30 AM and 1:00 PM.
Cocotte - Onsite bistro.
Room service (during limited hours) is available.

Languages

English, French, German, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Valet parking on site (CAD 42 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Full breakfast available for a fee 7:30 AM–10:30 AM on weekdays and 7:30 AM–1:00 PM on weekends: CAD 15-25.00 for adults and CAD 10.00-20.00 for children
  • 1 restaurant
  • Room service available

Restaurants on site

  • Cocotte

Family friendly

  • Children's games
  • Free cots/infant beds

Conveniences

  • Banquet hall
  • Lift
  • Front-desk safe
  • Library

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance

Business services

  • Meeting rooms - 6

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Lift
  • Handrails in stairwells
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible (may have limits)

More

  • Communal living room
  • Renovated entire property – July 2022
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Down duvet
  • Free cots/infant beds
  • Hypo-allergenic bedding
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hairdryer
  • Shower
  • Towels

Entertainment

  • 42-inch flat-screen TV
  • TV channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Minibar

More

  • Desk
  • Iron/ironing board
  • Laptop-friendly workspace
  • Recycling
  • Safe
  • Slippers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 75 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Food and water bowls are available

Children and extra beds

Children are welcome
3 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for full breakfast: approximately CAD 15 to 25.00 for adults, and CAD 10.00 to 20.00 for children
  • Valet parking fee: CAD 42 per night
  • Pet fee: CAD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Metcalfe Hotel Ottawa
Metcalfe Hotel
Metcalfe Ottawa
Ottawa Hotel Indigo
The Metcalfe Hotel Hotel
The Metcalfe Hotel Ottawa
The Metcalfe Hotel Hotel Ottawa

The Metcalfe Hotel Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 738 out of 1001 reviews" "
Rating 8 - Good. 194 out of 1001 reviews" "
Rating 6 - Okay. 38 out of 1001 reviews" "
Rating 4 - Poor. 20 out of 1001 reviews" "
Rating 2 - Terrible. 11 out of 1001 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Dan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

6/10 Okay

Cameron

Business traveller
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
AC didn’t work hotel room was very hot all night.
Stayed 2 nights in Oct 2024

10/10 Excellent

Latsamy

Stayed 1 night in Oct 2024

8/10 Good

Bryan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, well located. Polite staff.
Room was very clean. Cleaning staff and front desk staff were friendly and efficient. Check in was fast. Breakfast in hotel restaurant was good / efficient service (a Monday AM after 9am.) Restaurant seemed popular and busy- not a quiet place in the evening. Grocery, convenience store and coffee shops nearby. Major city attactions very near by.
Stayed 3 nights in Oct 2024

10/10 Excellent

Foluke

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel. We enjoyed our stay. I would definitely recommend the hotel.
Stayed 1 night in Oct 2024

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is beautiful and spacious. The staff were all very helpful and friendly. And the on premise restaurant, the Cocotte Bistro, was incredible. Every bite was heavenly.
Stayed 2 nights in Oct 2024

10/10 Excellent

Bert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed for one night in a junior suite which was large, clean and modern. Pictures were accurate. Staff was friendly, I arrived quite early and they called me when the room was clean for early checkin. Would stay here again!
Stayed 1 night in Oct 2024

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Jacalyn

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel. Staff were all super friendly, restaurant in lobby has great food, very clean and modern. Great location. Only downside is the expensive parking.
Stayed 2 nights in Oct 2024

10/10 Excellent

Jinky Mae

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location and very nice hotel
Stayed 1 night in Oct 2024

10/10 Excellent

Julie

Stayed 1 night in Oct 2024

10/10 Excellent

corinna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Joanna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Lennon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Jeremy

Stayed 1 night in Oct 2024

10/10 Excellent

Andre

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
When we’re in Ottawa, it’s always the Metcalfe! Beautiful hotel with all utilities and great staff! The only thing would be to get the chrome cast fixed in all rooms to enjoy a good movie in rainy days.
Stayed 3 nights in Oct 2024

10/10 Excellent

Rana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

2/10 Terrible

Mark

Disliked: Staff & service
Stayed 2 nights in Aug 2024

2/10 Terrible

Mark

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
We drove 8 hours to Ottawa only to be told that they did not have any parking available. They said it was not guaranteed and we had to find street parking. Staff was condescending and snooty. Terrible experience.
Stayed 1 night in Oct 2024

10/10 Excellent

Allison

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great contemporary hotel - beautiful lobby, comfortable beds and great washrooms
Stayed 1 night in Oct 2024

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is superbly situated to walk anywhere in central Ottawa. It is well designed, with very clean, comfortable rooms and the staff at Reception are welcoming and efficient. The attached restaurant, Cocotte, is excellent.
Stayed 3 nights in Oct 2024

10/10 Excellent

pamela

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Metcalfe is a beautiful boutique hotel , Fantastic location, Staff is extremely friendly and helpful. Rooms were very clean and comfortable, Wonderful beds. Fantastic in-house restaurant French cuisine $$$. I would gladly stay here again and highly recommend to everyone.
Stayed 3 nights in Oct 2024

10/10 Excellent

Natalie

Stayed 1 night in Sep 2024

10/10 Excellent

Darren, Abbotsford

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
It was very affordable and great quality, conveniently located, great staff, and ease of check-in/check-out.
Stayed 1 night in Oct 2024

6/10 Okay

Nehul

Travelled with partner
Liked: Property conditions & facilities
Disliked: Staff & service
The property was centrally located but the shower isn’t the best.
Stayed 3 nights in Sep 2024