Ascotia off Queen

3.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Ascotia off Queen

Executive Room
View from room
Lobby sitting area
Reception
Bar (on property)

Reviews

7.4 out of 10

Good

Popular amenities

  • 24/7 front desk
  • Bar
  • Housekeeping
  • Breakfast available
  • Parking available
  • Laundry

Explore the area

Map
3 Scotia Place, Auckland, 1010
  • Queen Street Shopping District
    1 min walk
  • University of Auckland
    4 min walk
  • Auckland Town Hall
    6 min walk
  • Auckland (AKL-Auckland Intl.)
    26 min drive

Room options

Executive Room

  • 32 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Two Bedroom Apartment

  • 60 sq m
  • City view
  • Sleeps 5
  • 2 Twin Beds and 1 Queen Bed

Queen Room

  • 17 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

Twin Room

  • 17 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

King Room

  • 24 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Superior Room

  • 24 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Similar properties

About the area

Auckland

With a stay at Ascotia off Queen, you'll be centrally located in Auckland, steps from Queen Street Shopping District and 13 minutes by foot from Sky Tower. .This hotel is 0.7 mi (1.2 km) from SkyCity Casino and 1.4 mi (2.3 km) from Auckland Ferry Terminal.

What's nearby

  • Queen Street Shopping District - 1 min walk
  • University of Auckland - 4 min walk
  • Sky Tower - 13 min walk
  • SkyCity Casino - 14 min walk
  • Auckland Ferry Terminal - 5 min drive

Getting around

  • Gaunt Street Tram Stop - 4 min drive
  • Auckland Mt Eden Station - 19 min walk
  • Auckland Intl. Airport (AKL) - 26 min drive

Restaurants

  • ‪St Kevins Cafe - ‬3 min walk
  • ‪Chadam - ‬4 min walk
  • ‪Bestie Cafe - ‬3 min walk
  • ‪Eight at Cordis, Auckland - ‬3 min walk
  • ‪The Whitelady K Road - ‬3 min walk

About this property

Ascotia off Queen

Hotel with a 24-hour front desk, steps from Queen Street Shopping District
Ascotia off Queen offers 82 accommodations with complimentary bottled water and hair dryers. 32-inch plasma televisions come with satellite channels. Bathrooms include showers with rainfall showerheads, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Irons/ironing boards and change of towels can be requested. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Make yourself at home in one of the 82 guestrooms featuring refrigerators and plasma televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries. Conveniences include electric kettles and free tea bags/instant coffee, as well as phones with free local calls.
Make use of convenient amenities such as complimentary wireless internet access, concierge services, and a television in a common area. Additional features at this hotel include a vending machine, bicycle tour information, and bike parking.
Enjoy a meal at the restaurant or snacks in the hotel's coffee shop/cafe. Quench your thirst with your favorite drink at the bar/lounge. Continental breakfasts are available daily from 7 AM to 9:30 AM for a fee.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. Self parking (subject to charges) is available onsite.
Continental breakfasts are available for a surcharge and are served each morning between 7 AM and 9:30 AM.
Ascotia off Queen has a restaurant on site.

Languages

Chinese (Mandarin), English, Filipino

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • On-site parking available only on request
  • Secured self parking on site (NZD 35 per night)
  • Limited on-site parking
  • Wheelchair-accessible parking available
  • Height restrictions apply for on-site parking

Food and drink

  • Continental breakfast available for a fee daily 7 AM–9:30 AM: NZD 20 for adults and NZD 10 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar

Things to do

  • Bike tour information
  • Bike parking

Family friendly

  • Laundry facilities
  • Fridge

Conveniences

  • Lift
  • Front-desk safe
  • Vending machine
  • Water dispenser

Guest services

  • 24-hour front desk
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible (may have limits)

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Bed sheets
  • Fan
  • Heating

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 32-inch plasma TV
  • Satellite channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Free tea bags/instant coffee
  • Fridge

More

  • Free local calls
  • Guidebooks/recommendations
  • Iron/ironing board (on request)
  • Local maps
  • Phone
  • Restaurant dining guide

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The property charges 3.15 percent for credit card payments
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Renovations and closures

The following facilities or services will be unavailable from March 7 2023 to March 6 2025 (dates subject to change):
  • Breakfast
  • Dining venue(s)

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for NZD 35 per night
Cribs (infant beds) are available for NZD 25 per night

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: NZD 250.00 per stay
  • Breakage deposit: NZD 250.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: approximately NZD 20 for adults and NZD 10 for children
  • Secured self parking fee: NZD 35 per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: NZD 25 per night
  • Rollaway bed fee: NZD 35 per night
  • Credit card charges are subject to a surcharge of 3.15 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve cribs/infant beds, rollaway/extra beds, and onsite parking
This property accepts credit cards, debit cards, and cash
Onsite parties or group events are strictly prohibited
Noise-free guestrooms cannot be guaranteed
Safety features at this property include window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property provides 1 GB of wireless Internet usage. Fees apply for additional usage.

We should mention

Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Parking height restrictions apply
Guests under 18 years old are not allowed in the fitness facility
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Ascotia
Ascotia off Queen
Ascotia off Queen Auckland
Ascotia off Queen Hotel
Ascotia off Queen Hotel Auckland
Ascotia Off Queen Auckland, New Zealand
Ascotia off Queen Hotel
Ascotia off Queen Auckland
Ascotia off Queen Hotel Auckland

Ascotia off Queen Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 256 out of 1005 reviews" "
Rating 8 - Good. 388 out of 1005 reviews" "
Rating 6 - Okay. 185 out of 1005 reviews" "
Rating 4 - Poor. 114 out of 1005 reviews" "
Rating 2 - Terrible. 62 out of 1005 reviews" "

7.8/10

Cleanliness

8.2/10

Staff & service

6.8/10

Amenities

7.0/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

6/10 Okay

Marco

Travelled with family
Liked: Cleanliness, staff & service
Clean and convenient. Modern bathroom, but water pressure in shower not great.
Stayed 2 nights in Nov 2024

6/10 Okay

John

Liked: Cleanliness
Disliked: Amenities
Be aware they apply additional costs for paying online via credit card. This is not clearly stated when booking through Hotels.com.
Stayed 1 night in Sep 2024

10/10 Excellent

Ali

Travelled with family
Liked: Cleanliness
We loved that it was close to the things of interest to us. It was in the heart of the city as well. There were plenty of eating places nearby especially further up Queen St .
Stayed 1 night in Sep 2024

4/10 Poor

Petrus

Travelled with partner
Disliked: Cleanliness
Like. Property close to CBD. Not like. Rooms are tiny
Stayed 2 nights in Sep 2024

8/10 Good

Roger

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A good place to stay
A basic but comfortable hotel with friendly staff. Centrally located and at a good price
Stayed 1 night in Sep 2024

10/10 Excellent

ANDREW

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed for 5 nights on a double room at 7th floor. Very convenient location, walking distance to nice restaurants and cafes, close to public transport, close to a public park and the room came with the Sky Tower view. I will be more than happy to stay here again in the future.
Stayed 5 nights in Aug 2024

6/10 Okay

Robert

Stayed 1 night in Aug 2024

10/10 Excellent

Cheng Tih

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good staff.
Stayed 7 nights in Aug 2024

6/10 Okay

David

Liked: Staff & service
Stayed 2 nights in Aug 2024

6/10 Okay

Nic

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 7 nights in Aug 2024

8/10 Good

Alan

Liked: Cleanliness, staff & service, property conditions & facilities
Had a nice stay. Thank you
Stayed 7 nights in Aug 2024

2/10 Terrible

Timaima

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff made my sister feel extremely unsafe by giving her room keys to people that she specifically asked not to give to. Her name was booked under the stay therefore the staff had no right giving the key to anyone else but her! They weren’t understanding at all towards my sister with her requests as her bond money has been stolen for her all because the staff didn’t listen and understand to the requests she was asking from them. Terrible and very unprofessional staff. Would never recommend this place because of staff behaviour.
Stayed 1 night in Aug 2024

8/10 Good

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities
I like that they change the sheets less frequently which saves money . If it is your own sheets they dont need changing every day and I d rather save the money . 24 hour check in is also good.
Stayed 1 night in Aug 2024

8/10 Good

irene

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Dont eat there it was terrible
Stayed 1 night in Aug 2024

8/10 Good

Henk

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Good place to stay.
Stayed 5 nights in Jul 2024

10/10 Excellent

emma

Stayed 1 night in Jul 2024

8/10 Good

Ratema

Stayed 3 nights in Jul 2024

8/10 Good

Ash

Travelled with group
Liked: Cleanliness, staff & service, amenities
.
Stayed 2 nights in Jul 2024

10/10 Excellent

Roger

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel, sharp price
This is a conveniently located hotel, that’s clean and comfortable at a very good price. The rooms are small and as a converted office building are sometimes awkwardly shaped but they have everything you need.
Stayed 1 night in Jul 2024

8/10 Good

Geoffrey

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Stayed 3 nights in Jul 2024

2/10 Terrible

Mandeep Singh

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Never recommended..
Stayed 1 night in Jul 2024

10/10 Excellent

Shawn

Liked: Cleanliness, staff & service, property conditions & facilities
Clean
Stayed 1 night in Jul 2024

6/10 Okay

Cherise

Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2024

8/10 Good

Shawn

Stayed 1 night in Jul 2024

6/10 Okay

Sylvia

It is an acceptable place to stay in the city. We have had to wait outside the building as we checked in late. The staff on the front desk was on the phone, saw us but there was no mechanism for him to open the door. We have had to ask someone else who happened to be going in to let us in. Car parking is expensive but at least it is an option. Room was small but ok, relatively clean for its age. Tea coffee in the room but not filled everyday. Walls ware thin. Party in the next room went on till 2am, didn’t stop even when banging on the wall.
Stayed 4 nights in Jul 2024