2/10 Terrible
Josh K.
9 Jun 2022
Good Location bad property
The location across from the beach is great and very easy to walk to.
now on to the bad.
1. this property has two code locked doors. one for the lobby an one for the condo. we were never given the lobby code. we called and the vacassa team had to call the local team to get the code, the code includede the number 2, but the keypad was missing the 2 button so that code did not work. The vacassa/ property owner told us to stick a pen inside the electrical chip which sounds dangerous but still did not work. 1.5 hours after our initial check in time a local owner of another condo let us in. When we told vacassa about the issue they admitted they never gave us the lobby code and then stood by their statement that the 2 button could be use and should have been used.
2. no working deadbolt
3. the internet didnt work
4. the living room tv's cable did not work
5. some of the knives in the knife block were all dirty with old caked-on food.
6. the elevator did not work and going up three flights of stairs with beach stuff is no fun.
7. the blankets were all very thin so we brought our own up.
8. only 1 trash bag.
9. the lights in the shower were out.
10. if you have small kids you have to stay close to them on the balcony as the railing is plastic and very flimsy someone could easily break them and fall if enough force was applied.
11. when i booked the property through VRBO i didnt know that the property manager would not be communicating with me through VRBO's message center. I had to download another app called vacassa and from there i was able to get check in details and get a number to call and ask questions, i sent a few messages through VRBO that were never answered.
we stayed another night but went to hotel.
Josh K.
Stayed 2 nights in Jun 2022