staff are super friendly, always smiling and helpful. location is a few minutes walk from picpus metro. room was small but cozy, has everything you need but a kettle but you can get hot water in the breakfast room - just ask. you do need to leave your room key at reception when you leave the hotel. the area is safe, clean, no issues or concerns exploring alone during the day or night. highly recommend, its a wonderful place and at a very affordable price, great value! book now!