4/10 Poor
crystal m., Tyler, TX
21 Mar 2025
Disliked: Cleanliness
Needs some attention
We were disappointed with this Vrbo. Positives were super easy check in and communication with the property management was quick and attentive. The location was great as well with the bus stop being very close for getting to the ski mountain. Negative were dishes were dirty but I think that was from the dishwasher not cleaning well. The whole unit just needs attention. With the exception of one bathroom that has been completely updated and was very nice the rest of the unit is extremely outdated. Bedding needs to be replaced – pillowcases that are too small for the pillows is not OK. Extra pillows with clean pillowcases thrown on the floor is not OK as well. A bed skirt to hide the box springs is an easy purchase! And the access cover in the master bathroom shower completely fell out of the ceiling one night. This isn't a cheap rental- we felt like what we paid did not line up with what we got out of this Vrbo.
crystal m.
Stayed 4 nights in Mar 2025