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Altos Hotel

3.5 star property

Photo gallery for Altos Hotel

Lobby
Business centre
Restaurant
Restaurant
Deluxe Double Room

Reviews

7.8 out of 10
Good

Popular amenities

  • Bar
  • Pool
  • Gym
  • Parking included
  • Room service
  • Housekeeping

Explore the area

Map
No.85, Street 19 Corner 118, Phnom Penh, Kandal
  • Royal Palace
    ‪7 min walk‬
  • Central Market
    ‪8 min walk‬
  • Phnom Penh Night Market
    ‪11 min walk‬
  • Phnom Penh (PNH-Phnom Penh Intl.)
    ‪29 min drive‬

Room options

View all photos for Superior Double Room

Superior Double Room

Superior Double Room

  • City view
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Twin Room

Minibar, in-room safe, desk, laptop workspace

Superior Twin Room

  • 28 sq m
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Deluxe Double Room

Deluxe Double Room

Deluxe Double Room

  • City view
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Twin Room

Minibar, in-room safe, desk, laptop workspace

Deluxe Twin Room

  • City view
  • 30 sq m
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Executive Suite

Executive Suite

Executive Suite

  • City view
  • 32 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Outdoor pool, open 8:00 AM to 8:00 PM, pool loungers

Harmony Phnom Penh Hotel

  • Pool
  • Parking included
  • Free WiFi
  • Restaurant
4.3 out of 5, Excellent, (438)
The price is NZ$95
for 1 room
includes taxes & fees
1 May - 2 May
Harmony Phnom Penh Hotel

About the area

Phnom Penh

With a stay at Altos Hotel, you'll be centrally located in Phnom Penh, just a 4-minute walk from Riverside and 7 minutes by foot from Royal Palace. .This hotel is 0.4 mi (0.7 km) from Central Market and 1.6 mi (2.6 km) from NagaWorld Casino.

What's nearby

  • Royal Palace - 7 min walk - 0.6 km
  • Central Market - 8 min walk - 0.7 km
  • National Museum of Cambodia - 9 min walk - 0.8 km
  • Phnom Penh Night Market - 11 min walk - 1.0 km
  • NagaWorld Casino - 3 min drive - 2.7 km

Getting around

  • Phnom Penh Railway Station - 17 min walk
  • Phnom Penh Intl. Airport (PNH) - 29 min drive

Restaurants

  • ‪Fatboy Sub & Sandwich Shop - ‬4 min walk
  • ‪Oyster House 2 - ‬2 min walk
  • ‪Sony Side Up Guesthouse & Restaurant - ‬5 min walk
  • ‪Nimol Restaurant - ‬2 min walk
  • ‪Hour Yin Noodle Shop - ‬4 min walk

About this property

Altos Hotel

Hotel with free parking, a short walk to Riverside
Altos Hotel offers 61 air-conditioned accommodations with minibars and safes. Accommodations offer separate dining areas. 32-inch LCD televisions come with cable channels. Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

An indoor pool and a children's pool are on site. Other recreational amenities include a fitness center.
Make yourself at home in one of the 61 air-conditioned rooms featuring minibars and LCD televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have complimentary toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.
Don't miss out on recreational opportunities including an indoor pool and a fitness center. Additional features at this hotel include complimentary wireless internet access and concierge services.
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Wrap up your day with a drink at the bar/lounge.
Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Phnom Penh? This hotel has 1615 square feet (150 square meters) of space consisting of conference space and 2 meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Altos Hotel has a restaurant on site.
Room service (during limited hours) is available.

Languages

Chinese (Mandarin), English, Japanese, Khmer

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free secured self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Children's pool
  • Gym
  • Indoor pool
  • Library

Family friendly

  • Children's pool
  • Indoor pool
  • Laundry facilities
  • Separate in-room dining area
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 1,615 square feet of conference space
  • 2 meeting rooms
  • 24-hour business centre
  • Computer station

Spa

  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Doorbell and phone notification
  • In-room roll-in shower
  • Lift
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar
  • Separate dining area
  • Wet bar

More

  • Air conditioning
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 2:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Airport shuttle fee: USD 15 per vehicle (one-way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash

Property is also known as

Altos Hotel Phnom Penh
Altos Phnom Penh
Hotel Altos Hotel Phnom Penh
Phnom Penh Altos Hotel Hotel
Altos
Hotel Altos Hotel
Altos Hotel Hotel
Altos Hotel Phnom Penh
Altos Hotel Hotel Phnom Penh

Altos Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 12 out of 41 reviews
Rating 8 - Good. 14 out of 41 reviews
Rating 6 - Okay. 11 out of 41 reviews
Rating 4 - Poor. 4 out of 41 reviews
Rating 2 - Terrible. 0 out of 41 reviews

7.6/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

7.0/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

8/10 Good

mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the riverside. A very convenient location.
Stayed 3 nights in Dec 2024

6/10 Okay

bopha chan

Liked: Cleanliness
Good
Stayed 8 nights in Oct 2024

6/10 Okay

bopha chan

Good
Stayed 12 nights in Nov 2024

10/10 Excellent

Simon

Liked: Cleanliness, staff & service
Stayed 3 nights in Oct 2024

6/10 Okay

Adrian

Disliked: Cleanliness, property conditions & facilities, room comfort

If you have to, but I wouldn’t do it again

The hotel is ok for the price, the rooms had no hot water, warm at best. Beds are hard and uncomfortable, we had to stay in Phnom Penh for two extra days and they accommodated us easily, lots of local families stay in the hotel with the associated noise carrying throughout the hotel. There is a pool/spa. It it is in a room off the foyer and honestly was as unappealing as you can get
Stayed 2 nights in Feb 2024

8/10 Good

mica, Anchorage

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The second floor appears to have been office at some point and it's in disrepair at the moment but that had nothing to do with the rooms. My room was great, ac was strong
Stayed 3 nights in Feb 2024

8/10 Good

Geoffrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Sleeping giant!

This presents as an old fashioned seventies hotel with a minimum of trendy add ons,but oozes space.The staff are charmimg and helpful in a very quiet environment.It has an exercise room with a potentially functional weights machine ,cycle,stepper and cardio machine.With a little effort it could be a winner.The pool is ok for kids and really a waste of space. Short walk to the heart of the action.
Stayed 2 nights in Jan 2024

6/10 Okay

Vichet

I booked a deluxe room, staff gave me another room, smelled, toilet didn’t work. I complained to the staff to match my booking description, then he changed to another room much bigger, but the shower either too hot or too cold, not regulated. We complained about no one seemed to care.
Stayed 4 nights in Dec 2023

6/10 Okay

VIPHANPHONE

Travelled with partner
The property is okay; situated close to the night market, royal palace and the river front. The AC & frigerator worked great, but the bathroom was dated. It does get noisy at night as the hotel was right across from an open bar/live singing restaurant. The price is right for the place though; safe a decent place to stay.
Stayed 4 nights in Nov 2023

4/10 Poor

Yong

Disliked: Staff & service
Stayed 6 nights in Aug 2023

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service
The breakfast was a winner. Lots of healthy choices and daily soup. Eggs anyway you want!
Stayed 4 nights in Mar 2020

6/10 Okay

David

Liked: Staff & service, room comfort

Good budget hotel

Very friendly and accommodating staff. A little run down in the bathroom area. Water didn’t drain from shower properly. Don’t even bother with the pool or fitness areas- just an afterthought tacked into a corner of the lobby. But the location and price are great. If you’re on a budget and don’t mind some minor inconveniences, it’s good enough.
Stayed 6 nights in Feb 2020

6/10 Okay

Verified traveller

Stayed 8 nights in Feb 2020

4/10 Poor

Ciara

Liked: Room comfort
Disliked: Staff & service, property conditions & facilities
Unfortunately I encountered a few issues during my stay: 1) The treadmill kept cutting out during my workout. I had to restart it 3 times before calling it. This won't affect everyone, but good to note for those it will. 2) I was "upgraded" upon check-in, to a room that had 2 twin beds rather than my preference of a double. It also transpired that I was right next to works, which started at 11pm. I immediately asked to be moved and, credit where it's due, I was. 3) Unfortunately the room that I was moved to was right above a late bar, so music played into the night - not sure which is the lesser of 2 evils. 4) The drain in my second room made a strange gurgling sound, without anything in my bathroom being used.... 5) On my last day, I headed up to breakfast at 6.20am as I was catching an early bus but nothing had been laid out except for the cereal, even though breakfast starts at 6am. Although I was able to walk to all the sites I wanted to see, I wouldn't stay here again based on my experience.
Stayed 3 nights in Feb 2020

6/10 Okay

Kaye

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

OK

Not as fresh and clean as the pictures suggest but was ok for a couple of nights
Stayed 2 nights in Feb 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
location was good, everything within walking distance or 1 - 2 dollar ride in tuk tuk, only problem l had was my room was across from a Primary School and you hear the kids from 0630am to 5 - 6 pm
Stayed 3 nights in Feb 2020

10/10 Excellent

Ernest, Rancho Palos verdes

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff. Great location. Breakfast ok. Reasonable price given the location.
Stayed 3 nights in Feb 2020

10/10 Excellent

RobertStordalen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super friendly and helpful staff. They went out of there way to be helpful to me. The desk staff spoke excellant English.I will stay there again in March.
Stayed 4 nights in Feb 2020

10/10 Excellent

Verified traveller

Stayed 2 nights in Feb 2020

10/10 Excellent

Verified traveller

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Large well appointed room, lots of hot water, very comfortable bed. Fantastic staff, very helpful. Well positioned. I am a frequent visitor to Cambodia and this ranks very highly indeed in the mid range hotel. Perhaps a little more fruit selection at breakfast.. but that is being niggly
Stayed 1 night in Jan 2020

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is within walking distance but its a very busy place. Lots of traffic in the surrounding area. The streets need to be more wide to have more room awat from traffic and pollution and noise.
Stayed 1 night in Jan 2020

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The staff was always wanting to help no matter if it was to find sonething or call a cab.
Stayed 1 night in Jan 2020

8/10 Good

Michael

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay. This is a 3 star hotel aspiring to be a 4 star. Service was reliable and friendly. The room was very clean
Stayed 4 nights in Dec 2019

6/10 Okay

fabrice

Liked: Staff & service
Disliked: Cleanliness

Mon sejour

Dans l'ensemble pas trop mal mais tres brillant par les clients la nuit propreté tres aléatoire
Stayed 3 nights in Dec 2024

8/10 Good

Joelle

Travelled with group
Liked: Staff & service, room comfort
Accueil super, à l’écoute des clients,
Stayed 3 nights in Dec 2024