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Holiday Inn Express Surprise, an IHG Hotel

2.5 star property
your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Holiday Inn Express Surprise, an IHG Hotel

Exterior
Exterior
Outdoor pool, open 8:00 AM to 10 PM, pool loungers
Room amenity
In-room safe, desk, blackout curtains, iron/ironing board

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Hot tub
  • Pool
  • Gym
  • Breakfast included
  • Housekeeping
  • Laundry

Explore the area

Map
16540 N Bullard Ave, Surprise, AZ, 85374
  • Surprise Stadium
    ‪7 min walk‬
  • Sun Village Golf Course
    ‪2 min drive‬
  • Banner Del E Webb Medical Center
    ‪6 min drive‬
  • Phoenix, AZ (PHX-Sky Harbor Intl.)
    ‪50 min drive‬

Room options

View all photos for Standard Room

In-room safe, desk, blackout curtains, iron/ironing board

Standard Room

  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds

In-room safe, desk, blackout curtains, iron/ironing board

Suite, 2 Queen Beds

  • Sleeps 6
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible (Roll-In Shower)

In-room safe, desk, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Accessible (Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed

Standard Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, Accessible (Mobility)

Standard Room, Accessible (Mobility)

Standard Room, Accessible (Mobility)

  • Sleeps 4
  • 2 Double Beds OR 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible (Mobility)

In-room safe, desk, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Accessible (Mobility)

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed

Suite, 1 King Bed

Suite, 1 King Bed

  • Sleeps 4
  • 1 King Bed

Similar properties

Exterior

Hilton Garden Inn Surprise Phoenix

Pool
Hot tub
Pet-friendly
Parking included
4.7 out of 5, Exceptional, (517)
The price is NZ$372
for 1 room
includes taxes & fees
9 Feb - 10 Feb
Hilton Garden Inn Surprise Phoenix

About the area

Surprise

Located in Surprise, Holiday Inn Express Surprise, an IHG Hotel is within a 5-minute drive of Surprise Stadium and Sun Village Golf Course. .This hotel is 13.4 mi (21.6 km) from State Farm Stadium and 13.3 mi (21.3 km) from Westgate Entertainment District.

What's nearby

  • Surprise Stadium - 7 min walk
  • Banner Del E Webb Medical Center - 6 min drive
  • Wildlife World Zoo and Aquarium - 12 min drive
  • Luke Air Force Base - 13 min drive
  • State Farm Stadium - 19 min drive

Getting around

  • Phoenix Sky Harbor Intl. Airport (PHX) - 50 min drive

Restaurants

  • ‪In-N-Out Burger - ‬17 min walk
  • ‪Raising Cane's Chicken Fingers - ‬15 min walk
  • ‪Bonfire Craft Kitchen & Tap House - ‬3 min drive
  • ‪Chipotle Mexican Grill - ‬3 min drive
  • ‪Red Robin - ‬2 min drive

About this property

Holiday Inn Express Surprise, an IHG Hotel

Hotel in Surprise with free breakfast and a 24-hour fitness center
Holiday Inn Express Surprise, an IHG Hotel offers 115 air-conditioned accommodations with MP3 docking stations and safes. 32-inch LCD televisions come with premium cable channels. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

An outdoor pool and a spa tub are on site. Other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 115 air-conditioned rooms featuring refrigerators and microwaves. Wired and wireless internet access is complimentary, while 32-inch LCD televisions with cable programming provide entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.
Be sure to enjoy recreational amenities, including an outdoor pool, a spa tub, and a 24-hour fitness center. Additional features at this hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands.
Grab a bite from the snack bar/deli serving guests of Holiday Inn Express Surprise, an IHG Hotel. A complimentary buffet breakfast is served on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM.
Featured amenities include a business center, express check-out, and complimentary newspapers in the lobby. Planning an event in Surprise? This hotel has 581 square feet (54 square meters) of space consisting of conference space and a meeting room. Free self parking is available onsite.
A complimentary buffet breakfast is served on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:00 AM and 10:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Motorhome/coach/lorry parking (free) on site
  • Wheelchair-accessible parking available
  • On-site parking includes off-street options

Food and drink

  • Free buffet breakfast available 6:30 AM–9:30 AM on weekdays and 7:00 AM–10:00 AM on weekends

Things to do

  • 24-hour fitness centre
  • Outdoor pool
  • A hot tub

Family friendly

  • Free cots/infant beds
  • Laundry facilities
  • Microwave
  • Outdoor pool
  • Fridge
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli

Conveniences

  • Banquet hall
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand
  • Water dispenser

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff

Business services

  • Business centre
  • Computer station
  • Conference space (581 square feet)
  • A meeting room

Outdoors

  • Pool sunloungers

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Wheelchair-accessible parking
  • Wheelchair-accessible (may have limits)

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Heating
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • 32-inch LCD TV
  • TV channels
  • MP3 dock
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Free newspapers (weekdays)
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10.0 per night
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

Pool access available from 8:00 AM to 10 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Hotel Surprise
Holiday Inn Express Surprise
Holiday Inn Express Surprise Hotel Surprise
Holiday Inn Express Surprise Hotel
Holiday Inn Surprise
Holiday Inn Surprise
Surprise Holiday Inn
Surprise Holiday Inn

Holiday Inn Express Surprise, an IHG Hotel Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 755 out of 1004 reviews" "
Rating 8 - Good. 174 out of 1004 reviews" "
Rating 6 - Okay. 38 out of 1004 reviews" "
Rating 4 - Poor. 19 out of 1004 reviews" "
Rating 2 - Terrible. 18 out of 1004 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Joseph

Stayed 4 nights in Oct 2024

10/10 Excellent

Adam, Fullerton

Stayed 1 night in Sep 2024

10/10 Excellent

Ruben

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Olgalivia

Stayed 1 night in Oct 2024

10/10 Excellent

Gina, Chino Valley

Liked: Cleanliness, staff & service, property conditions & facilities
It was a great location by restaurants and clean and nice!
Stayed 1 night in Oct 2024

10/10 Excellent

Camille

Liked: Cleanliness, staff & service, property conditions & facilities
Impressed with the cleanliness of the hotel. Breakfast was enjoyable and staff was very friendly and courteous! I would recommend someone to stay there!
Stayed 4 nights in Oct 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Jodian

Liked: Cleanliness
Stayed 1 night in Aug 2024

10/10 Excellent

Lisa

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, delicious breakfast, nice pool & jacuzzi.
Stayed 3 nights in Oct 2024

10/10 Excellent

Stacey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Verified traveller

Liked: Property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Guillermo, Los Mochis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
yes
Stayed 1 night in Oct 2024

8/10 Good

Sophia

Travelled with family
Liked: Staff & service
Stayed 1 night in Oct 2024

8/10 Good

Urzula

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall nice stay, clean rooms, good breakfast, comfy bed. Would stay again. Recommend: breakfast until 10am instead of 9:30 during the week, to sell wine/beer and protein shakes/healthier options at the lobby shop since there isn’t much walkable nearby. We walked across to Hilton Garden Inn lobby for a fresh deli type sand and a protein milk. A group of us were staying here for a destination wedding and the bride was hosting a post wedding brunch in the meeting room. She wanted to have welcome bags for the guests. Sounds like the hotel staff were not accommodating to help with those welcome bags which is typical to provide with destination weddings, so she had to individually meet people to give them out which added a little more stress to a busy week.
Stayed 2 nights in Oct 2024

10/10 Excellent

Marion

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family trip
We had a very enjoyable time at Holiday Inn in Surprise AZ. All the employees, front desk, housekeeping, breakfast staff were all respectful and friendly. All aspects of Hotel was clean and well maintained.
Stayed 3 nights in Oct 2024

10/10 Excellent

Kenneth

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Buena atención y muy bue desayuno
Stayed 4 nights in Sep 2024

8/10 Good

Lauren

Liked: Cleanliness, staff & service, property conditions & facilities
They make you sign a conduct agreement if you say your there for a sportstournament. AC worked but room got warm fast as soon as it turned off while on auto ac.
Stayed 2 nights in Oct 2024

10/10 Excellent

Jessica

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were extremely helpful! The hotel was clean. The continental breakfast was delicious! Would definitely recommend!
Stayed 6 nights in Sep 2024

10/10 Excellent

Jason

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 5 nights in Oct 2024

10/10 Excellent

Marion

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

10/10 Excellent

Marion

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

RICHARD

Stayed 1 night in Sep 2024

10/10 Excellent

Noelle

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

Rob

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was nice and comfortable
Stayed 3 nights in Sep 2024