TownePlace Suites by Marriott Phoenix Chandler/Fashion Center

2.5 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for TownePlace Suites by Marriott Phoenix Chandler/Fashion Center

Restaurant
Exterior
Front of property - evening/night
Bar (on property)
Exterior

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Bar
  • Pool
  • Gym
  • Housekeeping
  • Breakfast included
  • Pet-friendly

Explore the area

Map
3635 West Chandler Boulevard, Chandler, AZ, 85226
  • Chandler Fashion Center
    7 min walk
  • La Madeleine French Bakery & Café
    2 min walk
  • Chandler Fashion Center Transit Center
    15 min walk
  • Phoenix, AZ (PHX-Sky Harbor Intl.)
    20 min drive

Room options

Studio, 2 Queen Beds, Non Smoking

  • 36 sq m
  • Sleeps 4
  • 2 Queen Beds

Studio, 1 King Bed with Sofa bed, Non Smoking

  • 38 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 Bedroom, Non Smoking

  • 41 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Similar properties

About the area

Chandler

With a stay at TownePlace Suites by Marriott Phoenix Chandler/Fashion Center in Chandler, you'll be near the airport, within a 15-minute walk of Chandler Fashion Center and Chandler Museum. .This hotel is 0.9 mi (1.4 km) from Crayola Experience and 3.5 mi (5.7 km) from San Marcos Golf Course.

What's nearby

  • Chandler Fashion Center - 7 min walk
  • Crayola Experience - 13 min walk
  • Lone Butte Casino - 6 min drive
  • Wild Horse Pass Motorsports Park - 9 min drive
  • Arizona State University - 12 min drive

Getting around

  • Chandler Fashion Center Transit Center - 15 min walk
  • Chandler, AZ (CHD-Chandler Municipal) - 15 min drive

Restaurants

  • ‪The Cheesecake Factory - ‬11 min walk
  • ‪Panda Express - ‬13 min walk
  • ‪Food Court Chandler Fashion Mall - ‬15 min walk
  • ‪Wildflower Bread Company - ‬15 min walk
  • ‪The Old Spaghetti Factory - ‬15 min walk

About this property

TownePlace Suites by Marriott Phoenix Chandler/Fashion Center

Hotel with free breakfast, a quick walk to Chandler Fashion Center
TownePlace Suites by Marriott Phoenix Chandler/Fashion Center offers 109 accommodations with coffee/tea makers and rice cookers. A pillow menu is available. 42-inch flat-screen televisions come with premium satellite channels and Netflix. Kitchens offer refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.
Make yourself at home in one of the 109 guestrooms, featuring kitchens with refrigerators and stovetops. 42-inch flat-screen televisions with satellite programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include desks and microwaves, as well as phones with free local calls.
Don't miss out on recreational opportunities including an outdoor pool and a 24-hour fitness center. Additional features at this hotel include complimentary wireless internet access, concierge services, and gas grills.
Wrap up your day with a drink at the bar/lounge. A complimentary buffet breakfast is served on weekdays from 6:00 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. Free self parking is available onsite.
A complimentary buffet breakfast is served on weekdays between 6:00 AM and 9:00 AM and on weekends between 7:00 AM and 10:00 AM.
TowneBar - Onsite bar.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Electric car charging station on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available 6:00 AM–9:00 AM on weekdays and 7:00 AM–10:00 AM on weekends
  • 1 bar
  • Coffee/tea in a common area

Restaurants on site

  • TowneBar

Things to do

  • 24-hour fitness centre
  • Outdoor pool

Family friendly

  • Free cots/infant beds
  • High chair
  • Kitchen
  • Laundry facilities
  • Microwave
  • Outdoor pool
  • Fridge

Conveniences

  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage

Outdoors

  • BBQ grill(s)
  • Firepit
  • Outdoor furniture
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Grab bar near toilet
  • Hardwood flooring in room
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height plug sockets in bathroom
  • Low-height view port in door
  • Thin carpet in room
  • Tile flooring in room
  • Visual fire alarm
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • At least 80% of lighting from LEDs
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Heating
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Bath or shower
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • 42-inch flat-screen TV
  • Netflix
  • Premium channels
  • Satellite channels
  • Streaming services

Food and drink

  • Blender
  • Coffee/tea maker
  • Cookware/dishes/utensils
  • Dishwasher
  • Electric kettle
  • Freezer
  • Ice maker
  • Kitchen
  • Microwave
  • Paper towels
  • Fridge
  • Rice cooker
  • Spices
  • Stovetop
  • Toaster

More

  • Desk
  • Desk chair
  • Energy-saving switches
  • Free local calls
  • Guidebooks/recommendations
  • Iron/ironing board
  • Laptop-friendly workspace
  • Laundry detergent
  • LED light bulbs
  • Local maps
  • Mobile key entry
  • Phone
  • Recycling
  • Restaurant dining guide
  • Water-efficient showers only
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 100.00 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 50 lbs per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Pet fee: USD 100.00 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include window guards
This property is professionally cleaned
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Pool access available from 6:00 AM to 10:00 PM
A car is recommended for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

TownePlace Suites Marriott Chandler/Fashion Center Aparthotel
TownePlace Suites Marriott Phoenix Chandler/Fashion Center
TownePlace Suites Marriott Chandler/Fashion Center
TownePlace Suites Marriott Chandler/Fashion Center Aparthotel
TownePlace Suites Marriott Phoenix Chandler/Fashion Center
TownePlace Suites Marriott Chandler/Fashion Center Aparthotel
TownePlace Suites Marriott Phoenix Chandler/Fashion Center
TownePlace Suites Marriott Chandler/Fashion Center

TownePlace Suites by Marriott Phoenix Chandler/Fashion Center Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 287 out of 462 reviews" "
Rating 8 - Good. 99 out of 462 reviews" "
Rating 6 - Okay. 32 out of 462 reviews" "
Rating 4 - Poor. 17 out of 462 reviews" "
Rating 2 - Terrible. 27 out of 462 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

Bobby R

We reserved the room king size bed when we check in they gave ask two queen beds which is not what we reserved for when we booked. We asked the to change but they told us no inventory available. This hotel totally lie to us.
Stayed 3 nights in Sep 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, room comfort
The stay was good and everyone was nice and helpful.
Stayed 5 nights in Aug 2024

10/10 Excellent

Gabriel

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect
Stayed 1 night in Jun 2024

10/10 Excellent

ou

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable & convenient
Stayed 1 night in Jun 2024

2/10 Terrible

Ganesh

Stayed 2 nights in May 2024

2/10 Terrible

Beatriz

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a nice hotel the only thing that it makes me unhappy is that the bed sheets were dirty! And the bathroom toilet holder broke!
Stayed 1 night in Jun 2024

6/10 Okay

Toni, Mesa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like that i had no problems with my dog also not braking my bank account because the deposit was not millions. Thank you for that
Stayed 1 night in Jun 2024

10/10 Excellent

Donald

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Philip

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Very clean and efficient hotel room very happy
Stayed 1 night in Jun 2024

10/10 Excellent

Piyush

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Conveniently located, great for any stay.
Stayed 1 night in May 2024

10/10 Excellent

RebeccaBecky

Stayed 2 nights in May 2024

4/10 Poor

Royale

Disliked: Cleanliness, amenities, property conditions & facilities
The first room I was assigned, the TV was broken so I asked for a new room. It was given but it was dirty I had to clean it myself. There was hairs on the sink from the last person who stayed. The shower wasn’t even scrubbed. There were stains in the sheets.
Stayed 3 nights in May 2024

8/10 Good

Martin

Travelled with family
Liked: Property conditions & facilities, room comfort
Disliked: Staff & service
Front desk
Room was so big and spacious but front desk was kind of rude
Stayed 1 night in May 2024

10/10 Excellent

Davina

Liked: Property conditions & facilities, room comfort
Stayed 1 night in Apr 2024

10/10 Excellent

Tom

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location. The room was clean and comfortable. We stayed for one night to attend a high school track meet and we enjoyed our stay. Breakfast was also great. We will stay here again.
Stayed 1 night in Mar 2024

4/10 Poor

Paul

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
Definitely not up to expectations
Worn furnishings. Stayed 5 nights and they never changed the burned out light bulbs. Room service came twice in 5 nights.
Stayed 5 nights in Mar 2024

10/10 Excellent

Desmona

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
AZ Time
Visiting family in AZ. Our stay at TownPlace was Great! Conveniently located with lots of shopping stores and restaurants all around.
Stayed 14 nights in Feb 2024

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Feb 2024

10/10 Excellent

Mark

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed 6 nights as a home base to check out the Phoenix area. This hotel provides a great location to do just that. The room was clean and comfortable with a well equipped kitchen. The breakfasts were excellent with different hot choices available through the week. Only slight complaint is that a couple of mornings the coffee was very weak but it was usually on point, hot and fresh.
Stayed 6 nights in Feb 2024

10/10 Excellent

Gary

Stayed 2 nights in Feb 2024

8/10 Good

Ray L

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Feb 2024

10/10 Excellent

Joseph

Stayed 21 nights in Jan 2024

10/10 Excellent

Debbie

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Stayed 5 nights in Feb 2024

2/10 Terrible

SYLVIA

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worst customer service
When we first arrived, they only had one luggage cart that hard a bad tire. They 2nd one had a note that it was out of order. Our shampoo bottle was empty, the refrigerator was leaking on the top shelf. I cleaned it before putting my stuff in there, but I didn't know it continued to leak until we checked out. Maid service is done every other day. Our room was refreshed once, and when I asked about the 2nd time, Brandon at the front desk could not tell me why our room was skipped. He offered to bring up a new set of towels, which I agreed to. A set (to me) is at least 2 shower, 2 hand and 2 wash towels. Brandon brought 1 of each. He said he could bring more, but at the point I said forget it. But I told him that I was not happy with the customer service. Told him I would talk to manager in the morning. When I booked my room, I booked it for one KING bed, when we arrived, they told me they only had a room with 2 queens. So, we took it. On the last night, I was hot, so I decided to go on the other bed. At some point, I pulled the covers and got underneath them. To my horrific surprise, in the morning I saw that the fitted sheet had a stain on them (looked like blood that left stain). UGH!! At checkout I asked for manager (Jeremiah). This was like at 10 am. I was told he was not in yet. I told the 2 girls (they looked like teenagers, and I couldn't even hear her talk) to have him call me. WELL, HE NEVER CALLED ME!! I have not more room to continue. But it was all bad.
Stain on the fitted sheet
Stain on the fitted sheet
Stayed 5 nights in Jan 2024