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Luxury aparthotel on the beach, with 2 outdoor swimming pools

Popular property highlights

Breakfast included
Free self parking
Free WiFi
On private beach
Laundry facilities

Located in Playa del Carmen (Riviera Maya), this aparthotel is within a 15-minute drive of Gran Coyote Golf and Maroma Beach. This all-inclusive aparthotel is 9.1 mi (14.6 km) from Plaza Las Americas and 9.4 mi (15.1 km) from Mamitas Beach.

Make yourself comfortable in your apartment, featuring an iPod docking station and a flat-screen TV. There's a private furnished balcony/patio. Satellite programming and a DVD player are provided for your entertainment, while complimentary wireless internet access keeps you connected. A private bathroom with a shower features complimentary toiletries and a hair dryer.

Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. After dipping into one of the 2 outdoor swimming pools, you can spend some time at the private beach. Additional amenities at this aparthotel include complimentary wireless internet access, concierge services, and babysitting (surcharge). Spending a day of fun is easy with the complimentary theme park shuttle.

This aparthotel is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. Enjoy international cuisine at Casa Las Islas, one of the aparthotel's 6 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. When you are in need of a refreshing drink, visit the beach bar or one of 3 bars/lounges, or 2 poolside bars. A complimentary buffet breakfast is served daily from 7 AM to 11 AM.

Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. Free self parking is available onsite.

Languages spoken

  • English

Show all languages

Hacienda Tres Rios Resort Spa & Nature Park – All Inclusive

Carretera Cancún-Tulum, Km. 54, Playa del Carmen, QROO 77760

Hotel Amenities

All-Inclusive Details

  • Additional gratuities accepted
  • All food and beverages included
  • Minibar (all beverages included)
  • All non-motorised water sports included
  • Snorkelling included
  • Kayaking included
  • 24-hour room service
  • Fitness facilities included
  • Volleyball included
  • Football included
  • Cycling included
  • Miniature golf included
  • Yoga classes/lessons included
  • Aerobics classes/lessons included
  • On-site live performances included
  • Childcare not included
  • Motorised water sports not included
  • Spa/beauty facilities and services not included
  • Activities/services from independent operators not included
  • Transport to off-site activities not included
  • All meals served buffet style
  • Buffet and à la carte dining
  • Water fitness classes/lessons included
  • All available beverages included
  • On-site entertainment and activities included

Hotel Amenities

  • Lift
  • Fitness facilities
  • ATM/banking
  • Concierge services
  • Gift shops or newsstand
  • Total number of rooms - 257
  • Number of floors - 4
  • Number of buildings/towers - 5
  • Laundry facilities
  • Garden
  • Free breakfast
  • Children's pool
  • Spa services on site
  • Multilingual staff
  • 24-hour front desk
  • Porter
  • Dry cleaning/laundry service
  • On private beach
  • Internet access - wireless
  • Full-service spa
  • Steam room
  • Sauna
  • Smoke-free property
  • Wedding services
  • Pool umbrellas
  • Billiards or pool table
  • Tours/ticket assistance
  • Free WiFi
  • Number of restaurants - 6
  • Number of meeting rooms - 1
  • Number of outdoor pools - 2
  • Number of spa tubs - 1
  • Free theme park shuttle
  • Free self parking
  • Number of bars/lounges - 3
  • Number of poolside bars - 2
  • Number of beach bars - 1
  • Number of coffee shops/cafes - 1
  • Daily
  • Luggage storage
  • Beach cabanas (surcharge)
  • Beach sunloungers
  • Pool sunloungers
  • Beach towels
  • Terrace
  • Free buffet breakfast
  • Babysitting or childcare (surcharge)
  • Children's club (free)
  • Internet access
  • Ballroom
  • Banquet hall
  • Off-street parking

Family Friendly Amenities

  • Family property
  • On private beach
  • Number of outdoor pools - 2
  • Children's pool
  • Number of living rooms
  • Free WiFi
  • Children's club (free)
  • Kitchenette
  • Free theme park shuttle
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Miniature golf on site
  • Separate dining area
  • Sofa bed
  • Microwave
  • DVD player

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Languages spoken

  • English
  • Spanish

Parking

Free self parking

Room Amenities

This aparthotel offers 257 accommodations, which are accessible via exterior corridors and feature iPod docking stations and DVD players. Rooms open to furnished balconies or patios. Accommodations are furnished with double sofa beds. Guests can make use of the in-room coffee/tea makers and free minibar items. Bathrooms include bathtubs or showers, bathrobes, complimentary toiletries, and hair dryers. This Playa del Carmen aparthotel provides complimentary wireless Internet access. 42-inch flat-screen televisions come with satellite channels. Additionally, rooms include safes and complimentary bottled water. Housekeeping is provided daily.

  • Television
  • Wheelchair accessible
  • Coffee/tea maker
  • Daily housekeeping
  • Private bathroom
  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Iron/ironing board
  • In-room safe
  • Balcony
  • Room service (24 hours)
  • In-room climate control (air conditioning)
  • Sofa bed
  • Room service
  • Free bottled water
  • DVD player
  • Wireless internet access
  • Access via exterior corridors
  • Blackout drapes/curtains
  • Internet access (complimentary)
  • Shower only
  • Satellite TV service
  • Flat-panel TV
  • Free WiFi
  • TV size 42
  • TV size (measurement) inch
  • iPod docking station
  • Furnished balcony
  • Bathtub or shower
  • Sofa bed size double
  • Balcony or patio
  • Furnished balcony or patio
  • Connecting/adjoining rooms available
  • Minibar (stocked, free items)
  • Towels provided
  • Linens provided
  • Number of bathrooms: 1

Where to Eat

A complimentary buffet breakfast is served each morning between 7 AM and 11 AM.

Casa Las Islas - This buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.

Porto Bello - This fine-dining restaurant specializes in Italian cuisine and serves dinner only. Reservations are required. Open select days.

Kotori - This restaurant specializes in Asian cuisine and serves dinner only. Reservations are required. Open select days.

Hacienda Grill - This poolside restaurant specializes in international cuisine and serves brunch, lunch, and dinner. Open daily.

Il Forno - This poolside restaurant specializes in Italian cuisine and serves brunch and lunch. Open daily.

24-hour room service is available.

Nearby Things to do

  • Hiking/biking trails nearby
  • Scuba diving nearby
  • Free bicycles on site
  • Ecotours on site
  • Miniature golf on site
  • Hiking/biking trails on site
  • Kayaking on site
  • Snorkelling on site
  • Yoga classes/instruction on site
  • Segway rental/tour on site
  • Beach volleyball on site
  • Beach yoga on site

Spa Services

  • Body treatments
  • Facial treatments
  • Manicures and pedicures
  • Aromatherapy treatments
  • Sauna in spa
  • Spa tub in spa
  • Massages
  • Hot stone massage
  • Steam room in spa
  • Reflexology

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

Hotel Policies

Check-in

Check-in time starts at 3 PM

Minimum check-in age is: 21

Check-in time ends at midnight

Check-out

Check-out time is 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Pet Policy

  • Pets not allowed

You need to know

Kakao beach area is included for Vacation Club Members only.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation.

No rollaway/extra beds available

Debit cards not accepted

Staffed front desk

Carbon monoxide detector

Smoke detector

Security system

Property is cleaned with disinfectant

Staff wear personal protective equipment

Protective clothing is available for guests

Masks are available for guests

Gloves are available for guests

Shield between guests and staff in main contact areas

Guests are provided with free hand sanitiser

Social distancing measures are in place

Contactless check-in is available

Property confirms they are implementing enhanced cleaning measures

Individually wrapped food options are available

Individually wrapped food options are available for breakfast

Individually wrapped food options are available for lunch

Individually wrapped food options are available for dinner

Individually wrapped food options are available through room service

gap period enforced between guest stays 72 hours

Staff temperature checks are conducted regularly

Temperature checks are available to guests

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Commonly touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Contactless check-out is available

Property follows sanitisation practices of Safe Travels (WTTC - Global)

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: MXN 32.57 per accommodation, per night

We have included all charges provided to us by the property.

Hotel Names

  • Hacienda Tres Rios All Inclusive Playa del Carmen
  • Hacienda Tres s Nature Park I
  • Hacienda Tres Rios Playa del Carmen
  • Hacienda Tres Rios
  • Hacienda Tres Rios Hotel Playa Del Carmen
  • Hacienda Tres Rios Riviera Maya/Playa Del Carmen, Mexico
  • Kimpton Tres Rios Inclusive
  • Kimpton Tres Rios All-Inclusive Resort Aparthotel
  • Kimpton Tres Rios All-Inclusive Resort Playa del Carmen
  • Hacienda Tres Rios Resort Spa Nature Park – All Inclusive
  • Kimpton Hacienda Tres Ríos All Inclusive Resort Spa Nature Park

We should mention

Only registered guests are allowed in the guestrooms.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Contactless check-in and contactless check-out are available.

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