Our room was spotless. The shower had amazing water pressure. I didn't even need to pack toiletries because they provided shampoo, conditioner, body wash, moisturizer and hand soap in these nice big pump bottles on the wall. It was like a buffet of body products! The towels were so soft, I could hardly believe they were hotel towels! My husband appreciated the complimentary coffee maker right in the room. And the free breakfast was delicious...it included a number of choices including a DIY waffle, bagels, toast, fresh fruit and cereal, plus juice, teas and coffee. My only complaint was the pillows were too soft for my preference. Even stacking two pillows together, it wasn't firm enough for me.