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DoubleTree by Hilton Hotel Portland

4.0 star property
your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for DoubleTree by Hilton Hotel Portland

Indoor pool
Reception
Room, 2 Double Beds
Lobby
Coffee shop

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Housekeeping

Explore the area

Map
363 Maine Mall Rd, South Portland, ME, 04106
  • Maine Mall
    ‪1 min walk‬
  • Sable Oaks Golf Course
    ‪18 min walk‬
  • Thompson's Point
    ‪8 min drive‬
  • Portland, ME (PWM-Portland Intl. Jetport)
    ‪5 min drive‬

Room options

View all photos for Room, 1 Double Bed, Accessible, Non Smoking

Hypo-allergenic bedding, in-room safe, blackout curtains

Room, 1 Double Bed, Accessible, Non Smoking

  • 30 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Room, 2 Double Beds

Room, 2 Double Beds

Room, 2 Double Beds

  • 29.0 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 Double Bed, Accessible, Non Smoking

Hypo-allergenic bedding, in-room safe, blackout curtains

Room, 1 Double Bed, Accessible, Non Smoking

  • 30 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Suite, 1 King Bed, Non Smoking

Hypo-allergenic bedding, in-room safe, blackout curtains

Suite, 1 King Bed, Non Smoking

  • 30 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed, Non Smoking

Hypo-allergenic bedding, in-room safe, blackout curtains

Executive Suite, 1 King Bed, Non Smoking

  • 30 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed

Hypo-allergenic bedding, in-room safe, blackout curtains

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 1 King Bed

Executive Room, 1 King Bed

Executive Room, 1 King Bed

  • 29.0 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Hypo-allergenic bedding, in-room safe, blackout curtains

Room, 1 King Bed

  • 29 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Tru by Hilton Portland Airport Area

Breakfast included
Free airport shuttle
Pet-friendly
Parking included
4.5 out of 5, Wonderful, (1299)
The price is NZ$181
for 1 room
includes taxes & fees
14 Feb - 15 Feb
Tru by Hilton Portland Airport Area

About the area

South Portland

When you stay at DoubleTree by Hilton Hotel Portland in South Portland, you'll be near the airport, a 1-minute drive from Maine Mall and 8 minutes from Thompson's Point. .This hotel is 4.9 mi (7.9 km) from State Theatre and 7.5 mi (12.1 km) from Portland Head Light.

What's nearby

  • Maine Mall - 1 min walk
  • Maine Medical Center - 7 min drive
  • Thompson's Point - 8 min drive
  • State Theatre - 8 min drive
  • Merrill Auditorium - 9 min drive

Getting around

  • Portland Transportation Center - 6 min drive
  • Portland Intl. Jetport Airport (PWM) - 5 min drive

Restaurants

  • ‪Maine Mall, Me - ‬9 min walk
  • ‪McDonald's - ‬6 min walk
  • ‪Round1 Maine Mall - ‬9 min walk
  • ‪Texas Roadhouse - ‬3 min drive
  • ‪Cracker Barrel - ‬3 min walk

About this property

DoubleTree by Hilton Hotel Portland

Hotel with free parking, steps from Maine Mall
DoubleTree by Hilton Hotel Portland offers 220 air-conditioned accommodations with safes and complimentary weekday newspapers. Flat-screen televisions are featured in guestrooms.

Bathrooms include shower/tub combinations, bathrobes, and hair dryers. This South Portland hotel provides complimentary wireless Internet access. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an indoor pool and a fitness center.
Make yourself at home in one of the 220 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access is available to keep you connected. Private bathrooms with shower/tub combinations feature hair dryers and bathrobes. Conveniences include phones, as well as safes and complimentary weekday newspapers.
Take advantage of recreation opportunities including an indoor pool and a fitness center. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and a ballroom.
Stop by the hotel's restaurant, Blue Wave Grille, for lunch or dinner. Dining is also available at the coffee shop/cafe, and room service (during limited hours) is provided. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are served on weekends from 7:00 AM to 11:00 AM for a fee.
Featured amenities include a business center, express check-out, and complimentary newspapers in the lobby. Event facilities at this hotel consist of conference space and meeting rooms. A roundtrip airport shuttle is complimentary (available 24 hours).
Buffet breakfasts are available for a surcharge between 7:00 AM and 11:00 AM on weekends.
Blue Wave Grille - This restaurant serves breakfast, lunch, dinner, and light fare.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free uncovered self-parking on site
  • Wheelchair-accessible parking and van parking available
  • Free 24-hour return airport shuttle

Food and drink

  • Buffet breakfast available for a fee weekends 7:00 AM–11:00 AM: USD 12.95 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Room service available

Restaurants on site

  • Blue Wave Grille

Things to do

  • Fitness centre
  • Indoor pool

Family friendly

  • Free cots/infant beds
  • Corner/local shop
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Corner/local shop

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Lift
  • Lift door width (centimetres): 91
  • Phone accessibility kit
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • 5 on-site accessible parking spaces
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 91
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Heating (climate-controlled)
  • Hypo-allergenic bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Hairdryer
  • Private bathroom
  • Shampoo
  • Shower/bath combination
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 37-inch flat-screen TV
  • Premium channels

More

  • Connecting rooms available
  • Free newspapers (weekdays)
  • Phone
  • Restaurant dining guide
  • Safe

Policies

Check-in

Check-in time starts at 3 PM
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 50 lbs per pet)
Pets cannot be left unattended
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10.00 per night
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 12.95 per person
  • Pet fee: USD 75 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.00 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests with pets must sign a waiver upon arrival. The pet's weight must be included in guests' reservation information.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

DoubleTree Hilton Hotel Portland
DoubleTree Hilton Portland
DoubleTree By Hilton Hotel Portland, ME South Portland, Maine
Doubletree By Hilton Portland
DoubleTree by Hilton Hotel Portland Hotel
DoubleTree by Hilton Hotel Portland South Portland
DoubleTree by Hilton Hotel Portland Hotel South Portland

DoubleTree by Hilton Hotel Portland Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 506 out of 1085 reviews" "
Rating 8 - Good. 260 out of 1085 reviews" "
Rating 6 - Okay. 130 out of 1085 reviews" "
Rating 4 - Poor. 98 out of 1085 reviews" "
Rating 2 - Terrible. 91 out of 1085 reviews" "

8.0/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Karen

Stayed 1 night in Oct 2024

2/10 Terrible

Cody

Disliked: Property conditions & facilities
I’m being nice
Tv didn’t work, ac wouldn’t stay off. It’s October. Blinds had been for show not functional. Bathroom was brim with hairs and the housekeeper came into the room after pleading with him he didn’t. He didn’t speak English but who goes into a rented room with someone still in it. This is the first review I’ve written in my life. It was that bad.stay at tru next door across from the mall.
Stayed 1 night in Oct 2024

8/10 Good

Bobby, Sulphur Springs

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome staff great bar and restaurant, easy parking. Clean quiet rooms..
Stayed 1 night in Oct 2024

10/10 Excellent

Patricia, woburn

Travelled with group
Liked: Cleanliness, amenities
Recovery from surgery was accomplished Made my recovery easy
Stayed 2 nights in Oct 2024

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, convenient, and friendly staff. Snacks and drinks are expensive
Stayed 1 night in Oct 2024

10/10 Excellent

Bubul

Liked: Cleanliness, amenities
It's an busy location with loads of traffic but dining places, shopping nearby. Very convenient location, property is clean and well maintained with good staff. Nothing spectacular but satisfactory stay.
Stayed 1 night in Oct 2024

10/10 Excellent

Derek

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Na
Stayed 1 night in Oct 2024

6/10 Okay

Casey

Liked: Staff & service, property conditions & facilities
Good option near the airport. Would stay again if I needed to when flying PWM
Stayed 1 night in Sep 2024

4/10 Poor

Frank

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The property is tired. The room heat did not work, the shower didn’t work, the door lock didn’t work and one of the 2 elevators didn’t work. Staff is very nice.
Stayed 1 night in Oct 2024

6/10 Okay

Michael

Disliked: Cleanliness, staff & service
Stayed 2 nights in Oct 2024

10/10 Excellent

Ty

Stayed 1 night in Sep 2024

10/10 Excellent

Chelsea

Travelled with group
Liked: Cleanliness, amenities
Very happy with I stay here! The bed was so comfortable, the staff were kind and helpful, and it was clean and bed bug free!
Stayed 1 night in Oct 2024

8/10 Good

Jeffrey

Business traveller
Liked: Cleanliness, property conditions & facilities
Nice and convenient to the airport. Decent dining options around
Stayed 1 night in Oct 2024

8/10 Good

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Noisy heater
Stayed 1 night in Oct 2024

10/10 Excellent

Dean

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024

10/10 Excellent

ryan

Business traveller, Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant staff
Check in was great. The staff were welcoming and more than pleasant. The room could have used a little more care. Items left from previous person and something’s not refilled but otherwise clean. Oh and the cookies were great
Stayed 1 night in Oct 2024

8/10 Good

Cherry

Liked: Staff & service
Stayed 2 nights in Oct 2024

6/10 Okay

debbie

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
At check in, no information about breakfast etc, just room key given and had to ask where to park. We did like the cookies offered and welcomed those. We found the rooms spacious and clean with good amenities like coffee fridge microwave etc. We only got 1 and 1/2 set of towels for two people which were not soft. The room was not serviced on our second day. When going down to reception to ask why the room was not serviced I was told you have to request it. This would have been nice to know. Spent the day out and came back to an un serviced room. We could have used another trash can in the room, only one was found in the bathroom. Other than that the hotel was convenient (but noisy) next to 95, close to airport , shopping mall with plenty of places to eat and shop. Quick 15 min drive to old Port/downtown Portland.
Stayed 2 nights in Oct 2024

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was great
Stayed 5 nights in Sep 2024

8/10 Good

Gerald

Liked: Cleanliness, staff & service, property conditions & facilities
Double room was very spacious. But the "separate bedroom" had a wall with a large walk-through opening into the sitting area. No closed wall, no closable door. So the person who went to bed early did not have a quiet, dark room for sleeping, since the other person was up with lights on in the sitting area.
Stayed 1 night in Oct 2024

4/10 Poor

Taralynn

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
2 star hotel at best!
I’m surprised they rate themselves with “4 stars”. Not even close. The beds were so uncomfortable, couldn’t get a good nights sleep. The tub had an extremely slow drain so you had to shower in 5 minutes to avoid a flood. Maintenance was unresponsive. The ceiling had peeling paint. Overall poor conditions. Front desk not accommodating by any means.
Stayed 2 nights in Oct 2024

4/10 Poor

paul, Hope

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The property is rundown and not kept up in the cleanliness department.
Stayed 1 night in Oct 2024

10/10 Excellent

shinsuke

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
It was nice.
Stayed 1 night in Oct 2024

8/10 Good

Robert

Travelled with partner
Bathroom was too small and toilet was not working properly. We stayed two nights and we did not get our room cleaned up after our first night. We had to call twice to get extra towels. It seemed like the hotel was short on staff.
Stayed 2 nights in Oct 2024