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H10 Tenerife Playa

4.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for H10 Tenerife Playa

Property grounds
Sundeck
Gym
Sundeck
View from property

Reviews

8.0 out of 10

Very good

Popular amenities

  • Bar
  • All-inclusive
  • Breakfast available
  • Room service
  • Pool
  • Gym

Explore the area

Map
Avenida Colon, 12, Puerto de la Cruz, Tenerife, 38400
  • Lago Martianez Swimming Pools
    1 min walk
  • Casino Puerto de la Cruz
    3 min walk
  • San Telmo Promenade
    4 min walk
  • Santa Cruz de Tenerife (TFN-Tenerife North)
    25 min drive

Room options

View all photos for Superior Double Room, Sea View (3 adults)

Minibar, in-room safe, desk, free WiFi

Superior Double Room, Sea View (3 adults)

  • Sea view
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Family Room, Pool View

Minibar, in-room safe, desk, free WiFi

Family Room, Pool View

  • Sleeps 1
  • 2 Large Twin Beds and 1 Twin Sofa Bed

View all photos for Family Room, Pool View (3 adults)

Minibar, in-room safe, desk, free WiFi

Family Room, Pool View (3 adults)

  • Sleeps 3
  • 2 Large Twin Beds and 1 Twin Sofa Bed

View all photos for Superior Double Room, Sea View (2 adults and 1 child)

Minibar, in-room safe, desk, free WiFi

Superior Double Room, Sea View (2 adults and 1 child)

  • Sea view
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Basic Single Room (No Balcony)

Minibar, in-room safe, desk, free WiFi

Basic Single Room (No Balcony)

  • 18 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Double Room, Balcony (2 adults and 1 child)

Minibar, in-room safe, desk, free WiFi

Double Room, Balcony (2 adults and 1 child)

  • 22 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Double Room Single Use, Balcony

Minibar, in-room safe, desk, free WiFi

Double Room Single Use, Balcony

  • 22 sq m
  • Sleeps 1
  • 1 Double Bed OR 2 Twin Beds

View all photos for Family Room, Pool View (2 adults and 1 child)

Minibar, in-room safe, desk, free WiFi

Family Room, Pool View (2 adults and 1 child)

  • Sleeps 3
  • 2 Large Twin Beds

View all photos for Superior Double Room (3 adults)

Minibar, in-room safe, desk, free WiFi

Superior Double Room (3 adults)

  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Room, Balcony (Privilege)

Minibar, in-room safe, desk, free WiFi

Room, Balcony (Privilege)

  • 22 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Double Room Single Use

Minibar, in-room safe, desk, free WiFi

Superior Double Room Single Use

  • Sleeps 1
  • 1 Double Bed OR 2 Twin Beds

View all photos for Double Room, Balcony, Sea View

Minibar, in-room safe, desk, free WiFi

Double Room, Balcony, Sea View

  • 22 sq m
  • Sea view
  • Sleeps 3
  • 1 Double Bed OR 1 Twin Bed

View all photos for Superior Double Room Single Use, Sea View

Minibar, in-room safe, desk, free WiFi

Superior Double Room Single Use, Sea View

  • Sea view
  • Sleeps 1
  • 1 Double Bed OR 2 Twin Beds

View all photos for Basic Double Room (No Balcony)

Minibar, in-room safe, desk, free WiFi

Basic Double Room (No Balcony)

  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room, Balcony (3 adults)

Minibar, in-room safe, desk, free WiFi

Double Room, Balcony (3 adults)

  • 22 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Superior Double Room

Minibar, in-room safe, desk, free WiFi

Superior Double Room

  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Superior Double Room, Sea View

Minibar, in-room safe, desk, free WiFi

Superior Double Room, Sea View

  • Sea view
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Double Room, Balcony, Sea View (3 adultos)

Minibar, in-room safe, desk, free WiFi

Double Room, Balcony, Sea View (3 adultos)

  • 22 sq m
  • Sea view
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Superior Double Room (2 adults and 1 child)

Minibar, in-room safe, desk, free WiFi

Superior Double Room (2 adults and 1 child)

  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Double Room, Balcony

Minibar, in-room safe, desk, free WiFi

Double Room, Balcony

  • 22 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Family Room, Pool View

Minibar, in-room safe, desk, free WiFi

Family Room, Pool View

  • Sleeps 4
  • 2 Large Twin Beds and 1 Double Sofa Bed

View all photos for Family Room, Pool View

Minibar, in-room safe, desk, free WiFi

Family Room, Pool View

  • Sleeps 3
  • 2 Large Twin Beds and 1 Twin Sofa Bed

View all photos for Double Room Single Use, Balcony, Sea View

Minibar, in-room safe, desk, free WiFi

Double Room Single Use, Balcony, Sea View

  • 22 sq m
  • Sleeps 1
  • 1 Double Bed OR 2 Twin Beds

View all photos for Double Room, Balcony, Sea View (2 adults and 1 child)

Minibar, in-room safe, desk, free WiFi

Double Room, Balcony, Sea View (2 adults and 1 child)

  • 22 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

Similar properties

Pool

Hotel Las Aguilas Tenerife, Affiliated by Melia

Pool
Breakfast included
All-inclusive
Kids pool
4.4 out of 5, Excellent, (118)
The price is NZ$492
for 1 night
includes taxes & fees
1 Jan - 2 Jan
Hotel Las Aguilas Tenerife, Affiliated by Melia

About the area

Puerto de la Cruz

A stay at H10 Tenerife Playa places you in the heart of Puerto de la Cruz, within a 15-minute walk of Plaza del Charco and Lago Martianez Swimming Pools. .This beach hotel is 0.1 mi (0.1 km) from Playa Martianez and 0.1 mi (0.1 km) from Casino Puerto de la Cruz.

What's nearby

  • Lago Martianez Swimming Pools - 1 min walk
  • Plaza del Charco - 12 min walk
  • La Paz Lookout - 15 min walk
  • Taoro Park - 17 min walk
  • Loro Park - 5 min drive

Getting around

  • Santa Cruz de Tenerife (TFN-Tenerife North) - 25 min drive

Restaurants

  • ‪Bar el Camino - ‬8 min walk
  • ‪Hotel Teide Mar - ‬19 min walk
  • ‪Zicatela - ‬9 min walk
  • ‪Apricot - ‬18 min walk
  • ‪Vinoteca Con Pasión - ‬7 min walk

About this property

H10 Tenerife Playa

Beach hotel with 2 outdoor pools, near Plaza del Charco
H10 Tenerife Playa offers 324 air-conditioned accommodations with minibars and safes. Rooms open to balconies. Flat-screen televisions come with satellite channels. Bathrooms include shower/tub combinations and hair dryers.

This Puerto de la Cruz hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 324 air-conditioned rooms featuring minibars and flat-screen televisions. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms have shower/tub combinations and hair dryers.
Relax and unwind with massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 2 outdoor swimming pools, a sauna, and a fitness center. This hotel also features complimentary wireless internet access, concierge services, and an arcade/game room.
All-inclusive rates are available at this hotel. Meals and beverages at onsite dining establishments are included in all-inclusive rates. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

Grab a bite at Restaurante El Drago, one of the hotel's 2 restaurants, or stay in and take advantage of the room service (during limited hours). Unwind at the end of the day with a drink at the bar/lounge or the poolside bar. Breakfast is available daily from 7:00 AM to 10:00 AM for a fee.

Featured amenities include complimentary wired internet access, a business center, and dry cleaning/laundry services. Planning an event in Puerto de la Cruz? This hotel has 1496 square feet (139 square meters) of space consisting of conference space and a meeting room.
Breakfast is available for a surcharge and served each morning between 7:00 AM and 10:00 AM.
Restaurante El Drago - Overlooking the ocean, this buffet restaurant serves breakfast, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting).
Bar Tinerfe - Onsite bar. Open daily.
Restaurante El Lagar - This poolside restaurant specializes in Mediterranean cuisine and serves lunch only. Open daily.
Room service (during limited hours) is available.

All-inclusive details

All-inclusive room rates at H10 Tenerife Playa are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Languages

Dutch, English, French, German, Italian, Spanish, Swedish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • No on-site parking available
  • Street parking available

Food and drink

  • Breakfast available for a fee daily 7:00 AM–10:00 AM: EUR 11 for adults and EUR 5.5 for children
  • 2 restaurants
  • 1 poolside bar and 1 bar
  • Room service available

Restaurants on site

  • Restaurante El Drago
  • Bar Tinerfe
  • Restaurante El Lagar

Things to do

  • 2 outdoor pools
  • Arcade/games room
  • Billiards/pool table
  • Children's pool
  • Fitness centre
  • Playground
  • Sauna

Family friendly

  • 2 outdoor pools
  • Arcade/games room
  • Children's pool
  • Laundry facilities
  • Playground
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Front-desk safe
  • Water dispenser

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance

Business services

  • Business centre
  • Computer station
  • Conference space (1496 square feet)
  • A meeting room

Outdoors

  • Garden
  • Nature reserve
  • Pool sunloungers
  • Pool umbrellas
  • Rooftop terrace
  • Vegetable garden

Spa

  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Facials
  • Manicures and pedicures
  • Massages
  • Turkish bath/hammam

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible business centre
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible (may have limits)

More

  • At least 80% of lighting from LEDs
  • Biodegradable drinking straws
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drinks bottles
  • No plastic water bottles
  • Reusable cups only
  • Vegetarian dining options
  • Water dispenser

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets

Bathroom

  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • Flat-screen TV
  • Satellite channels

Food and drink

  • Minibar

More

  • Desk
  • Eco-friendly cleaning products used
  • Energy-saving switches
  • LED light bulbs
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers only
  • Water-efficient toilets only

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Payment types

Important information

Optional extras

  • Breakfast fee: approximately EUR 11 for adults and EUR 5.5 for children
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses solar energy, plus eco-friendly cleaning products
This property affirms that it follows the cleaning and disinfection practices of Safety Program (H10 Hotels)

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Pool access available from 9:00 AM to 6:00 PM
A fee for a mandatory Christmas Day gala dinner is included in the total price displayed for stays on December 25
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31
Only registered guests are allowed in the guestrooms

Property is also known as

H10 Playa Tenerife
H10 Tenerife Playa
H10 Tenerife Playa Hotel
H10 Tenerife Playa Hotel Puerto de la Cruz
H10 Tenerife Playa Puerto de la Cruz
Playa Tenerife
Tenerife H10
Tenerife H10 Playa
Tenerife Playa
Tenerife Playa H10
H10 Tenerife Playa Hotel
H10 Tenerife Playa Puerto de la Cruz
H10 Tenerife Playa Hotel Puerto de la Cruz

H10 Tenerife Playa Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 133 out of 419 reviews" "
Rating 8 - Good. 189 out of 419 reviews" "
Rating 6 - Okay. 63 out of 419 reviews" "
Rating 4 - Poor. 20 out of 419 reviews" "
Rating 2 - Terrible. 14 out of 419 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

7.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Andrea

Travelled with partner
Liked: Amenities, property conditions & facilities
Great way to explore part of Europe
Stayed 7 nights in Aug 2024

8/10 Good

Jake

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very helpful and friendly front desk.
Stayed 3 nights in Jul 2024

8/10 Good

Dawn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location.
Great location in Puerto De La Cruz, close to shops, restaurants and bars. You do get noise from outside in the sea view rooms. Rooms are smaller than newer hotels but has everything you need. Food was good. Hotel very clean and staff friendly.
View from sea view room.
Stayed 3 nights in Jun 2024

8/10 Good

Helen

Stayed 6 nights in May 2024

6/10 Okay

Lenis

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There was a big problem with A/C during my stay
Stayed 3 nights in Apr 2024

6/10 Okay

priya

Stayed 2 nights in Apr 2024

8/10 Good

ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2024

10/10 Excellent

Andrea

Stayed 6 nights in Dec 2023

8/10 Good

Efrain

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2023

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2023

6/10 Okay

Edward

Travelled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
This place needs a lot of work. Very dated. Doors banging loudly because they dont latch properly. The online photos are deceiving. Would not recommend staying here.
Stayed 6 nights in Feb 2023

10/10 Excellent

john

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff in all departments. All inclusive food buffet well stocked with various fare. Dinner theme nights were great. Tenerife bar staff were very accomodating and the cleaning staff freshened up our room daily
Stayed 7 nights in Jan 2023

10/10 Excellent

Sarah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Sep 2022

6/10 Okay

yaron

Stayed 4 nights in Jul 2022

10/10 Excellent

Juan

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff.
Stayed 5 nights in Jun 2022

4/10 Poor

Valerie

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Very Disappointed
On first impression very nice room.However shower overflowed onto floor extractor did not work,neither did air-con nor telephone.Repeated complaints resulted in room change after 5 days.Where cockroaches appeared on second night.Very disappointed
Stayed 7 nights in Apr 2022

10/10 Excellent

Ana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Sep 2021

6/10 Okay

Keith

Travelled with family
Liked: Cleanliness
Fantastic location but the food is rubbish
The hotel is an amazing location it’s absolutely beautiful lots of restaurants nearby I will give the food in the hotel I miss as a quality is very poor
Hotel food
Stayed 1 night in Sep 2021

6/10 Okay

Brian

Liked: Staff & service
A disappointing stay
On arrival we were allocated a very small room overlooking the street we were expecting a pool or sea view which they changed why not give us the correct room in the first place this seems to be a common occurrence when booking through booking sites. The hotel looks dated and could do with updating. Our shower which was over the bath was not thermostatically controlled and kept fluctuating from very hot to cold which for a child could be dangerous over all disappointed with our stay
Stayed 2 nights in Jun 2021

2/10 Terrible

Shane

Stayed 1 night in May 2021

4/10 Poor

dawid

Stayed 1 night in May 2021

2/10 Terrible

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Dirty, no parking, service was attentive. Way over priced for what it’s offered. Food is not available at all time as in all inclusive hotels. Staff were polite and helpful.
Stayed 1 night in Apr 2021

6/10 Okay

Jack

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 13 nights in Dec 2020

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
NO parking . Had to park : blocks away and carry my luggage under heavy rain . Front desk was rude . Breakfast was great . Cleaning staff very nice . Pool was loud with noise coming from construction site . I would not go backn
Stayed 3 nights in Dec 2020

10/10 Excellent

Ivan

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2020