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Ratxó Retreat Hotel, member of Meliá Collection

5.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Ratxó Retreat Hotel, member of Meliá Collection

Indoor pool, outdoor pool, pool umbrellas, pool loungers
Exterior
3 restaurants, breakfast served
Lobby
Couples treatment room(s), body treatments, facials

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Bar
    Bar
  • Breakfast included
    Breakfast included
  • Pool
    Pool
  • 24/7 front desk
    24/7 front desk
  • Spa
    Spa
  • Gym
    Gym

Explore the area

Map
Cami Son Net, Puigpunyent, Mallorca, 07194
  • Tennis Academy Mallorca
    24 min drive
  • Port of Palma de Mallorca
    31 min drive
  • Palma Nova Beach
    51 min drive
  • Palma de Mallorca (PMI)
    74 min drive

Room options

View all photos for Royal Suite (3 AD)

Egyptian cotton sheets, premium bedding, minibar, individually decorated

Royal Suite (3 AD)

  • 75 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Room (Style)

Room (Style)

Room (Style)

  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, Private Pool

Egyptian cotton sheets, premium bedding, minibar, individually decorated

Suite, Private Pool

  • 80 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, Terrace (Singular)

Room, Terrace (Singular)

Room, Terrace (Singular)

  • 30 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Suite (Singular)

Egyptian cotton sheets, premium bedding, minibar, individually decorated

Junior Suite (Singular)

  • 40 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, Private Pool (3 AD)

Egyptian cotton sheets, premium bedding, minibar, individually decorated

Suite, Private Pool (3 AD)

  • 80 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Junior Suite (Singular, 3 AD)

Egyptian cotton sheets, premium bedding, minibar, individually decorated

Junior Suite (Singular, 3 AD)

  • 40 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Royal Suite

Egyptian cotton sheets, premium bedding, minibar, individually decorated

Royal Suite

  • 75 sq m
  • Sleeps 2
  • 1 Queen Bed

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About the area

Puigpunyent

With a stay at Ratxó Retreat Hotel, member of Meliá Collection in Puigpunyent, you'll be in a regional park, and 17.3 mi (27.9 km) from Port of Palma de Mallorca and 12 mi (19.2 km) from Plaza Espana. .This luxury hotel is 12.9 mi (20.8 km) from Cathedral of Santa Maria of Palma and 13.6 mi (21.8 km) from Puerto Portals Marina.

What's nearby

  • Puerto Portals Marina - 29 min drive - 21.9 km
  • Port d'Andratx - 30 min drive - 24.3 km
  • Port of Palma de Mallorca - 31 min drive - 27.9 km
  • Cala Mayor Beach - 44 min drive - 22.4 km
  • Palma Nova Beach - 51 min drive - 30.2 km

Getting around

  • Marratxi Pont d Inca Station - 30 min drive
  • Palma de Mallorca Airport (PMI) - 74 min drive

Restaurants

  • ‪Es Grau - ‬40 min drive
  • ‪Palau Municipal d`Esports Andratx - ‬26 min drive
  • ‪Pizzeria la Plaza - ‬27 min drive
  • ‪Es Pont - ‬9 min drive
  • ‪Ca'n Torrat - ‬19 min drive

About this property

Ratxó Retreat Hotel, member of Meliá Collection

Adults-only hotel with 3 restaurants and free breakfast
Ratxó Retreat Hotel, member of Meliá Collection offers 25 air-conditioned accommodations with minibars and coffee/tea makers. These individually decorated and furnished accommodations include double sofa beds. Beds feature Egyptian cotton sheets and premium bedding. A pillow menu is available. 40-inch flat-screen televisions come with satellite channels.

Bathrooms include separate bathtubs and showers, bathrobes, slippers, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. A nightly turndown service is provided and housekeeping is offered daily.

An indoor pool and an outdoor pool are on site. Other recreational amenities include a sauna and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. There are 2 treatment rooms including rooms for couples. Services include facials, body treatments, and manicures and pedicures.
Make yourself at home in one of the 25 individually decorated guestrooms, featuring minibars and flat-screen televisions. Your bed comes with Egyptian cotton sheets, and all rooms are furnished with double sofa beds. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with separate bathtubs and showers feature complimentary toiletries and bathrobes.
Treat yourself with body treatments and facials. You're sure to appreciate the recreational amenities, including an outdoor pool, an indoor pool, and a sauna. Additional features at this Mediterranean hotel include complimentary wireless internet access and a reception hall. The beach shuttle (surcharge) makes getting to the surf and sand a breeze.
Satisfy your appetite at Arraxta, one of the hotel's 3 restaurants. Wrap up your day with a drink at the bar/lounge. A complimentary buffet breakfast is served daily from 8:00 AM to 11:00 AM.
Free self parking is available onsite.
A complimentary buffet breakfast is served each morning between 8:00 AM and 11:00 AM.
Arraxta - This poolside restaurant serves breakfast, brunch, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting).
Roots - This fine-dining restaurant serves dinner only. Open daily.
Ginebro - This bar serves light fare only. Guests can enjoy alfresco dining (weather permitting). Open daily.
Palmito - This restaurant serves breakfast only. Open daily.

Awards and affiliations

This property is affiliated with the International LGBTQ+ Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex, and asexual (LGBTQ+) guests.

Languages

Catalan, English, French, German, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free uncovered self-parking on site
  • Beach shuttle (surcharge)

Food and drink

  • Free buffet breakfast available daily 8:00 AM–11:00 AM
  • 3 restaurants
  • 1 bar

Restaurants on site

  • Arraxta
  • Roots
  • Ginebro
  • Palmito

Things to do

  • 24-hour fitness centre
  • Bike rentals
  • Indoor pool
  • Outdoor pool
  • Sauna
  • Spa services
  • Steam room
  • Wine-tasting room
  • Winery release events
  • Yoga classes

Conveniences

  • Reception hall

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Turndown service

Business services

  • Meeting rooms

Outdoors

  • Garden
  • Outdoor furniture
  • Pool sunloungers
  • Pool umbrellas
  • Terrace

Spa

  • 2 treatment rooms
  • Body treatments
  • Couples treatment room(s)
  • Facials
  • Manicures and pedicures
  • Massage/treatment rooms

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Tile flooring in room
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible (may have limits)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Double sofa bed
  • Egyptian cotton sheets
  • Heating
  • Pillow menu
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Private bathroom
  • Separate bath and shower
  • Towels

Entertainment

  • 40-inch flat-screen TV
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Mini fridge
  • Minibar

More

  • Electrical adapters/chargers
  • Individually decorated
  • Individually furnished
  • Laptop-friendly workspace
  • Slippers
  • Turndown service

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children younger than 14 are not allowed at this adults-only property; all guests 14 and older are welcome
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50% after the 8th night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 30 April, EUR 1.10 per person, per night , up to 9 nights, and EUR 0.55 thereafter. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 May - 31 October, EUR 4.40 per person, per night, up to 9 nights, and EUR 2.20 thereafter. This tax does not apply to children under 16 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve rollaway/extra beds
This property accepts credit cards, debit cards, and cash

We should mention

This property does not have elevators
Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Guests under 14 years old are not permitted at this adults-only property
A car is recommended for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Ratxó Prime Retreat Hotel
LJs Ratxo Eco Luxury Retreat
Ratxo Retreat Member of Melia Collection
Ratxó Retreat Hotel, member of Meliá Collection Hotel
Ratxó Retreat Hotel, member of Meliá Collection Puigpunyent

Ratxó Retreat Hotel, member of Meliá Collection Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 25 out of 40 reviews" "
Rating 8 - Good. 9 out of 40 reviews" "
Rating 6 - Okay. 3 out of 40 reviews" "
Rating 4 - Poor. 0 out of 40 reviews" "
Rating 2 - Terrible. 3 out of 40 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Estefania

Liked: Cleanliness, amenities, property conditions & facilities
Secluded, but lovely property!
Stayed 2 nights in Jun 2024

10/10 Excellent

Diana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay was wonderful! This hotel is in a remote setting, 世外桃源，Xanadu! The staffs are very friendly and accommodating! I would definitely come again and tell my friends as well.
Stayed 2 nights in Aug 2023

2/10 Terrible

Tim

Stayed 4 nights in Jul 2023

10/10 Excellent

Lukasz

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2023

10/10 Excellent

Robert, London

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the most perfect experience that a couple could wish for on their holiday to Majorca. The owner Juan Carlos made us feel extremely welcome and had arranged a special show for the festival of San Lorenzo. From the moment you arrive in the luxury resort your every need is cater for by the wonderful staff special mention to Bernard and Felix for dealing every little detail of your stay. The ladies who where catering for us in the restaurant and bars on site where of the highest caliber mentions to Andrea who found my mobile phone using her special powers and Shiaha for her beautiful smile and Carine who was interested in everything to make your stay exclusive. I am highly recommending a stay at TJs for your break from a max mad world. I can’t wait until I can return to this paradise in stone and water with as much sunshine as you can get with no screaming kids ps only joking
Stayed 1 night in Aug 2022

6/10 Okay

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2022

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A one of a kind experience
I’ve never been to Mallorca, Spain before and I selected 2 places on the island. Our first stop was LJs Ratxo luxury resort. We booked the junior suite with private yard and pool for my wife’s 50th birthday. It is a hidden oasis of peace and we absolutely loved it and will come back….all the way from Vancouver Canada. A true gem of relaxation and exceptional service. I’ve never been to anything like this. Highly recommend to detach, relax and soak in beauty and tranquility.
Main pool.
Private pool in suite yard.
Mountain view
Stayed 2 nights in Jul 2022

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hard to get to but worth it!
Hard to get to but worth it! Overall, it was a great stay. The only issue was frequent miscommunication with staff, particularly during various meals: every single time we got something different compared to what we ordered. Fortunately, all dishes were tasty and we have no allergies, so it didn't matter much to us in the end. Still, this is something that needs improving. Hint: take a walk to the nearby Finca de Galatzó. The walk and the little museum at the end are quite nice.
Stayed 4 nights in Jun 2022

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A truly amazing place!!
Stayed 2 nights in May 2022

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A lovely retreat. Very isolated. Excellent staff.
Stayed 7 nights in May 2022

8/10 Good

Hans

Stayed 2 nights in Apr 2022

10/10 Excellent

Gemma

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a truly special & unique place to stay. Nestled at the bottom of a mountain valley in the heart of a nature park, the hotel is peaceful, secluded & beautifully & sustainably designed. Nothing is too much trouble for the staff & the hotel offers complimentary spa access & yoga sessions. Spa treatments are extra but well worth it, all use natural, eco products. The food is absolutely delicious, & the complimentary breakfast is particularly good, & available all day, every day, whenever you want it! A couple of things worth noting: the hotel is down a steep, windy, bumpy, and at times narrow road, about two miles long. We got up/down it fine in our little rented Fiat 500, but it does mean that nipping out for different eating/drinking/shopping options is a little more laborious and other than the hotel itself, there are no other food/drink/amenity options near the hotel. While the food was delicious & the menu varied, options were same for both lunch & dinner & didn’t change in the four days we were there. Also worth noting was that it felt like we were there a little early in the season (first week of May) and so some areas of the hotel were a little quiet/not in full use yet, like the outdoor bar/restaurant. I think coming a little later in May there would be a little more to do & a bit more atmosphere, too. Truly though this is a wonderful place to stay, especially if you enjoy being in nature & value sustainability – not a single piece of single-use plastic in sight!
Stayed 3 nights in Apr 2022

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Calm oasis and caring staff
A superb hotel in a remote location. You go here to switch off and relax, so have to accept its remote. The staff were superb and genuinely care. It’s slow paced service but so friendly and sincere and everybody is so lovely. Food was freshly prepared and they cook breakfast whenever you want from 0730 To 2230 which is incredible. Great hikes nearby, super comfy beds and just a great hotel in general. I would highly recommend this and for the price point (circa 300 euros a night) it feels sensible value. The staff couldn’t have done more to help us and I want them to do well. We will be back at some point for a night or 2 for sure
Stayed 2 nights in Sep 2021

10/10 Excellent

Claudia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2021

8/10 Good

Claudia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent service!! Highly recommend to stay here
This place is something else! From the service to the tranquility of this place it grew to be one of our travel - to - favourites. We travel a lot and are used to standards but I will say that the service in this place was impeccable and just perfect. It feels very at home and the staff does everything to make you feel welcome, heard and comfortable. The Chef, Tomeo what a pleasure to get to know such an excellent chef, person and the ambiance he creates while making every guest feel comfortable cocking up delicious food. Wow, he really makes this whole place to be a five star stay. The breakfast staff, especially Mr M. What a high level of service you provided for our stay. Our little daughter Chloe absolutely loved your hospitality with her and Yulia, also such a great service level! Estelle greeted us very kindly, this place is truly a hidden gem and all thanks to the excellent staff working there. The rooms are very comfortable and nice, the pool area and spa feel like it belongs to you. This whole place breathes recreation and the only minus is the lack of something close by, as you drive through a serpentine road to get here, it gets hard to just hop into town without a car. On the other hand it forces you to just relax and just be. Hike, swim, yoga, read or just watch the peacocks walking and singing on the property. And thats a luxury in these days society. Truly an Eco based luxury! Highly HIGHLY recommend this place!
Stayed 2 nights in Jul 2021

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful location and excellent service. Can't wait to return next year.
Stayed 4 nights in Jul 2021

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a great find. Fantastic place in a beautiful location. We enjoyed our stay immensely and the service was exceptional. Nothing is too much trouble. We can’t fault this hotel and have already booked a return later in the year.
Stayed 4 nights in Jul 2021

8/10 Good

Maximilian Achim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2024

10/10 Excellent

Helle

Stayed 2 nights in Apr 2024

2/10 Terrible

Raimund

Travelled with group
Liked: Cleanliness, amenities
Leider war das Hotel geschlossen und wir mussten uns ein neues Hotel suchen. Sehr ärgerlich. Hoffe auf eine Entschädigung oder Wiedergutmachung
Stayed 3 nights in Oct 2023

10/10 Excellent

CRISTINA

Stayed 3 nights in Sep 2023

8/10 Good

John

Travelled with family
Liked: Cleanliness, room comfort
Stayed 3 nights in Jul 2023

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2023

10/10 Excellent

Adriano Paolo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
World class but quiet
World class resort - beautiful and relaxing - quiet and nice
Stayed 1 night in May 2023

6/10 Okay

Andreas M.

Stayed 5 nights in Apr 2023