Right from check-in, this hotel was a disappointment. The check-in process was not warm of friendly, the staff did not provide any guidance that one would expect at check-in like where to go to get to your room, details about check-out, details on breakfast, etc. We did find out that there were additional $75 in fees for pets, which was not included in booking. We also found out that the pool was closed for unknown reasons. After reading other reviews, we expected an evening social. However, there was no such thing, even though a plaque on the wall said there would be. The rooms were spacious, but were not clean. For instance, I spilled some water on the floor, wiped it up, and the paper towel came back completely brown with dirt. The shampoo was empty in one of the bathrooms, and overall the room appeared to be unattended to with frumpy beds. Breakfast choices were minimal and/or empty and every coffee or tea that we had had to be reheated in our room. Even the outside of the property was unkempt with weeds everywhere and lack of lighting to even show where to enter the property. Needless to say, we will not be returning and do not recommend.