This is probably the worse Best Western we have stayed in and we have stayed in many across the Western US. The room showed its age and there were only certain aspects that have been updated. The floors are of thin fake wood paneling and creak, the ceiling is painted over popcorn (old 70s style ceiling), base boards were worn, alarm clock did not work, coffee maker was missing the filter tray, could not find the thermostat control for the room, and so on. Many rooms do NOT have the river inlet view due to trees and bushes. Breakfast was nice with fresh omelets. Front desk staff was unwelcoming and did not make for a good starting experience. No elevators btw, not that all BW have them. Some rooms in dark areas of the facilities.