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Candlewood Suites Glen Allen-Short Pump by IHG

2.5 star property

Photo gallery for Candlewood Suites Glen Allen-Short Pump by IHG

Gazebo
Desk, laptop workspace, blackout curtains, iron/ironing board
Exterior
Full-sized fridge, microwave, stovetop, dishwasher
Desk, laptop workspace, blackout curtains, iron/ironing board

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Laundry
  • Gym
  • Air conditioning
  • Kitchen

Explore the area

Map
4120 Tom Leonard Dr, Glen Allen, VA, 23060
  • Short Pump Town Center
    ‪3 min drive‬
  • Henrico Doctors' Hospital
    ‪9 min drive‬
  • University of Richmond
    ‪11 min drive‬
  • Richmond, VA (RIC-Richmond Intl.)
    ‪27 min drive‬

Room options

View all photos for Studio Suite, 1 Queen Bed, Accessible (Mobility Roll-In Shower)

Desk, laptop workspace, blackout curtains, iron/ironing board

Studio Suite, 1 Queen Bed, Accessible (Mobility Roll-In Shower)

  • 33 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite, 1 Queen Bed, Accessible (Mobility Tub)

Desk, laptop workspace, blackout curtains, iron/ironing board

Studio Suite, 1 Queen Bed, Accessible (Mobility Tub)

  • 33 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Bedroom, Accessible (Mobility Tub)

Desk, laptop workspace, blackout curtains, iron/ironing board

Suite, 1 Bedroom, Accessible (Mobility Tub)

  • 49 sq m
  • Sleeps 2
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Kitchen

Desk, laptop workspace, blackout curtains, iron/ironing board

Suite, 1 Bedroom, Kitchen

  • 49 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Studio Suite, 1 Queen Bed, Kitchen

Desk, laptop workspace, blackout curtains, iron/ironing board

Studio Suite, 1 Queen Bed, Kitchen

  • 33 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Bedroom, Accessible (Mobility Roll-In Shower)

Desk, laptop workspace, blackout curtains, iron/ironing board

Suite, 1 Bedroom, Accessible (Mobility Roll-In Shower)

  • 49 sq m
  • Sleeps 2
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Studio Suite, Kitchen (Bed Type Assigned at Check-In)

Desk, laptop workspace, blackout curtains, iron/ironing board

Studio Suite, Kitchen (Bed Type Assigned at Check-In)

  • 33 sq m
  • Sleeps 2
  • 1 Queen Bed

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Lobby

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The price is NZ$348
for 1 room
includes taxes & fees
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About the area

Glen Allen

When you stay at Candlewood Suites Glen Allen-Short Pump by IHG in Glen Allen, you'll be in the business district, within a 15-minute drive of Short Pump Town Center and University of Richmond. .This hotel is 11.5 mi (18.6 km) from Virginia Commonwealth University and 11.8 mi (19 km) from Richmond Raceway.

What's nearby

  • Short Pump Town Center - 3 min drive - 2.5 km
  • Henrico Doctors' Hospital - 9 min drive - 10.7 km
  • University of Richmond - 11 min drive - 11.9 km
  • Lewis Ginter Botanical Garden - 12 min drive - 14.0 km
  • Virginia Commonwealth University - 15 min drive - 18.6 km

Getting around

  • Richmond Staples Mill Road Station - 15 min drive
  • Richmond Intl. Airport (RIC) - 27 min drive

Restaurants

  • ‪McDonald's - ‬9 min walk
  • ‪Chick-fil-A - ‬2 min drive
  • ‪Cookout - ‬15 min walk
  • ‪Sonic Drive-In - ‬8 min walk
  • ‪Burger King - ‬17 min walk

About this property

Candlewood Suites Glen Allen-Short Pump by IHG

Hotel with free parking, near Short Pump Town Center
Candlewood Suites Glen Allen-Short Pump by IHG offers 122 accommodations with coffee/tea makers and hair dryers. 43-inch flat-screen televisions come with premium cable channels. Kitchens offer full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include shower/tub combinations.

This Glen Allen hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided weekly.

Recreational amenities at the hotel include a 24-hour fitness center.
Make yourself at home in one of the 122 guestrooms, featuring kitchens with full-sized refrigerators/freezers and stovetops. Wired and wireless internet access is complimentary, while 43-inch flat-screen televisions with cable programming provide entertainment. Conveniences include desks and microwaves, as well as phones with free local calls.
Take advantage of recreation opportunities such as a 24-hour fitness center, or other amenities including complimentary wireless internet access and a television in a common area. Additional amenities at this hotel include a picnic area and barbecue grills.
Grab a bite from the grocery/convenience store serving guests of Candlewood Suites Glen Allen-Short Pump by IHG.
Featured amenities include a 24-hour business center, express check-out, and a 24-hour front desk. Free self parking is available onsite.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities
  • Separate in-room dining area

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Safe at front desk

Guest services

  • Housekeeping (weekly)
  • Multilingual staff

Business services

  • 24-hour business centre

Outdoors

  • Barbecue grill
  • Outdoor furniture
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar near toilet
  • Handrails in stairways
  • Hardwood flooring in room
  • Lever door handles
  • Lift
  • Stair-free path to entrance
  • Thin carpet in room
  • Tile flooring in room
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Hob
  • Ice maker
  • Kitchen
  • Microwave
  • Paper towels
  • Separate dining area
  • Toaster
  • Wet bar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Window screens

Policies

Check-in

Check-in time starts at 3:00 PM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per pet (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Up to 80 lbs per pet
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Pet fee: USD 50 per pet (varies based on length of stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Candlewood Suites Richmond-West
Candlewood Suites Richmond-West Glen Allen
Candlewood Suites Richmond-West Hotel
Candlewood Suites Richmond-West Hotel Glen Allen
Candlewood Suites RichmondWes
Candlewood Suites Richmond-West Aparthotel Glen Allen
Candlewood Suites Richmond-West Aparthotel
Candlewood Suites Richmond West
Candlewood Suites Richmond West an IHG Hotel
Candlewood Suites Glen Allen Short Pump by IHG
Candlewood Suites Glen Allen-Short Pump by IHG Hotel
Candlewood Suites Glen Allen Short Pump an IHG Hotel
Candlewood Suites Glen Allen-Short Pump by IHG Glen Allen
Candlewood Suites Glen Allen-Short Pump by IHG Hotel Glen Allen

Candlewood Suites Glen Allen-Short Pump by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 391 out of 631 reviews
Rating 8 - Good. 146 out of 631 reviews
Rating 6 - Okay. 58 out of 631 reviews
Rating 4 - Poor. 21 out of 631 reviews
Rating 2 - Terrible. 15 out of 631 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Renee

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice staff.
Stayed 1 night in Dec 2024

10/10 Excellent

LESLIE

Stayed 2 nights in Nov 2024

6/10 Okay

Michelle

Liked: Staff & service
Okay Condition
There was mold in the shower and the bed was uncomfortable
Stayed 1 night in Dec 2024

10/10 Excellent

Benna

Stayed 1 night in Nov 2024

10/10 Excellent

Theresa

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

10/10 Excellent

LESLIE

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great crew there. Very helpful.
Stayed 2 nights in Dec 2024

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice stay!
The hotel was very clean and comfortable. There are lots of amenities available, but we were not there long enough to use most of them.
Stayed 1 night in Dec 2024

8/10 Good

michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

John

Business traveller
Liked: Room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Kelly

Stayed 1 night in Nov 2024

6/10 Okay

Melissa

Travelled with family
Very cold room with broken thermostat that blew cold air instead of heat.
Stayed 3 nights in Nov 2024

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Belinda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Miguel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was absolutely wonderful. Property located in a prime area as well. Thank you for a wonderful stay.
Stayed 1 night in Nov 2024

10/10 Excellent

Kayla

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

4/10 Poor

Lauren

Travelled with family
Dirty carpets in entrance and smelly halls speak to a negligent proprietor.
Stayed 1 night in Nov 2024

10/10 Excellent

LESLIE

Stayed 2 nights in Oct 2024

6/10 Okay

William

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is great for us visiting family in the area. The room is comfortable and reasonably well appointed. However, the hot water pressure is weak at best, the bed too soft for our liking and the TP seriously low quality in the bathroom.
Stayed 3 nights in Nov 2024

8/10 Good

Matthew

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was nice
Stayed 3 nights in Oct 2024

10/10 Excellent

Rodrigo

Travelled with group
Liked: Amenities
Great service and xperinxe
Stayed 4 nights in Oct 2024

10/10 Excellent

Matthew

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay!
Stayed 1 night in Oct 2024

4/10 Poor

Andrea

Stayed 1 night in Sep 2024

10/10 Excellent

Tangier

Stayed 3 nights in Sep 2024

8/10 Good

Nancy

Liked: Cleanliness, staff & service
Convenient location. Friendly staff.
Stayed 2 nights in Oct 2024

10/10 Excellent

Guha, LEWISVILLE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay. Convenient. Clean. Friendly front staff. Accessible to Washington DC. Great local restaurants.
Stayed 1 night in Jul 2024