Holiday Inn Express Hotel and Suites West Valley, an IHG Hotel

2.5 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Holiday Inn Express Hotel and Suites West Valley, an IHG Hotel

Indoor pool
Exterior
Exterior
In-room safe, desk, blackout curtains, iron/ironing board
Lobby sitting area

Reviews

8.2 out of 10

Very good

Popular amenities

  • Breakfast included
  • Pool
  • Hot tub
  • Gym
    Gym
  • Housekeeping
    Housekeeping
  • 24/7 front desk
    24/7 front desk

Explore the area

Map
3036 S Decker Lake Drive, West Valley City, UT, 84119
  • Maverik Center
    7 min walk
  • Hale Center Theater
    9 min walk
  • Utah State Fairpark
    10 min drive
  • Salt Lake City, UT (SLC-Salt Lake City Intl.)
    13 min drive

Room options

Standard Room, 1 King Bed

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Accessible (Communications)

  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds, Accessible (Communications, Mobility, Access Tub)

  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

Suite, Multiple Beds

  • 33 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Suite, 1 King Bed with Sofa bed, Accessible (Mobil Access Tub)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Standard Room, 2 Queen Beds

  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed with Sofa bed

  • 28 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 King Bed with Sofa bed, Accessible (Communications)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Standard Room, 1 King Bed, Accessible (Communications)

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room

  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

Standard Room, 1 King Bed with Sofa bed

  • 33 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Standard Room, 1 King Bed, Accessible (Comm, Mobility, Roll Shwr)

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

About the area

West Valley City

With a stay at Holiday Inn Express Hotel and Suites West Valley, an IHG Hotel, you'll be centrally located in West Valley City, within a 15-minute drive of Salt Palace Convention Center and Vivint Arena. .This family-friendly hotel is 9.4 mi (15.1 km) from University of Utah and 7.7 mi (12.4 km) from City Creek Center.

What's nearby

  • Maverik Center - 7 min walk - 0.6 km
  • Hale Center Theater - 9 min walk - 0.8 km
  • Salt Palace Convention Center - 11 min drive - 11.8 km
  • Vivint Arena - 11 min drive - 11.6 km
  • Temple Square - 13 min drive - 12.9 km

Getting around

  • Decker Lake Station - 3 min walk
  • Murray Central Station - 10 min drive
  • Salt Lake City International Airport (SLC) - 13 min drive

Restaurants

  • ‪Olive Garden - ‬3 min drive
  • ‪Kowloon Cafe - ‬15 min walk
  • ‪Cracker Barrel - ‬11 min walk
  • ‪Starbucks - ‬2 min drive
  • ‪The Westerner Dance Hall, Bar & Grill - ‬3 min drive

About this property

Holiday Inn Express Hotel and Suites West Valley, an IHG Hotel

Family-friendly hotel with free water park access and free breakfast
Holiday Inn Express Hotel and Suites West Valley, an IHG Hotel offers 94 air-conditioned accommodations with safes and complimentary newspapers. 32-inch LED televisions come with premium cable channels. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

An indoor pool, a children's pool, and a spa tub are on site. Other recreational amenities include a complimentary water park and a 24-hour fitness center.

Guests under 14 years old are not allowed in the fitness facility.

Make yourself at home in one of the 94 air-conditioned rooms featuring refrigerators and LED televisions. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.
Don't miss out on the many recreational opportunities, including a complimentary water park, an indoor pool, and a spa tub. Additional amenities at this hotel include complimentary wireless internet access, gift shops/newsstands, and a television in a common area.
Grab a bite from the grocery/convenience store serving guests of Holiday Inn Express Hotel and Suites West Valley, an IHG Hotel. A complimentary on-the-go breakfast is served daily from 6:30 AM to 9:30 AM.
Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Free self parking is available onsite.
A complimentary on-the-go breakfast is served each morning between 6:30 AM and 9:30 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free on-the-go breakfast available daily 6:30 AM–9:30 AM

Things to do

  • 24-hour fitness centre
  • Children's pool
  • Free water park access
  • Indoor pool
  • A hot tub

Family friendly

  • Children's pool
  • Free cots/infant beds
  • Free water park access
  • Corner/local shop
  • Indoor pool
  • Laundry facilities
  • Microwave
  • Fridge
  • Water slide

Conveniences

  • ATM/banking services
  • Banquet hall
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand
  • Corner/local shop

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff

Business services

  • Business centre
  • Computer station
  • Meeting rooms

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible (may have limits)

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds

Bathroom

  • Bath or shower
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Towels

Entertainment

  • 32-inch LED TV
  • TV channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Free newspapers
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

The property charges USD 100 for credit card payments
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
This property's pool slide is open for limited hours Friday-Sunday from 4-10 PM and Saturday-Sunday from 7-10 AM.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25 per pet, per day
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
3 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Pet fee: USD 25 per pet, per day
  • Service animals are exempt from fees
  • Credit card charges are subject to a surcharge of USD 100

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 14 years old are not allowed in the fitness facility
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Hotel West Valley
Holiday Inn Express West Valley
Holiday Inn Express Hotel West Valley West Valley City
Holiday Inn Express West Valley West Valley City
Holiday Inn Express Hotel Suites West Valley
Inn Express West Valley
Holiday Inn Express Hotel Suites West Valley
Holiday Inn Express Hotel Suites West Valley an IHG Hotel
"Holiday Inn Express Hotel Suites West Valley an IHG Hotel"

Holiday Inn Express Hotel and Suites West Valley, an IHG Hotel Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 510 out of 1002 reviews" "
Rating 8 - Good. 241 out of 1002 reviews" "
Rating 6 - Okay. 116 out of 1002 reviews" "
Rating 4 - Poor. 83 out of 1002 reviews" "
Rating 2 - Terrible. 52 out of 1002 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

Nikki

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Overall great hotel
The hotel overall was great. They let us check in early, the rooms were clean, breakfast was great. The ac in our room did not seem to be working properly, we had it on the lowest setting and it was still warm in the room. The pool area was lacking some. The hot tub was almost the same temperature as the regular pool and there was no jets to it. The overhead sprinklers for the kids area were just kinda dribbling out some water, not spraying water like they should. Even with those small issues, I would stay here again.
Stayed 1 night in Aug 2024

8/10 Good

Brittany

Travelled with family
Liked: Cleanliness, staff & service, amenities
The staff was kind.
Stayed 3 nights in Aug 2024

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities
It was a fine hotel. Everything was great except they didn’t tell me about a parking permit and put a note on my truck that my truck could be towed, but by then I was already checked out.
Stayed 1 night in Aug 2024

10/10 Excellent

Natalie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel for families with the fun swim area. The breakfast was one of the best I've seen offered at a breakfast-included hotel.
Stayed 1 night in May 2024

10/10 Excellent

Jen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Victor

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pool and breakfast awesome
Stayed 1 night in Aug 2024

10/10 Excellent

Christopher

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They did amazing, always clean and well kept. we had a set of special circumstances that happened during our stay and the staff and management went above and beyond to take care of these issues and made our lives easier. Tony (I think was his name) the General manager did an outstanding job accommodating our issues! You have a great staff here!
Stayed 1 night in Aug 2024

6/10 Okay

Trevor

Travelled with family, Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Carpet was dirty in between desk and wall, bed bug residue on ceiling from maybe what looked like a previous infestation. Bugs/ants on folded bedding. Fun hotel but not the cleaniest.
Stayed 3 nights in Aug 2024

10/10 Excellent

Yujie

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is in great condition. The location of the entrance, however, was a bit confusing partly because it is on the same premise as Staybridge
Stayed 1 night in Jul 2024

10/10 Excellent

Ian

Stayed 3 nights in Jul 2024

10/10 Excellent

Chrisantha

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The workers were welcoming the room was very accommodating clean and smelled ok. The resort water park was really great clean and really fun for kids. The breakfast in the morning topped it off for me as there were a wide variety to choose from and Taste really great
Stayed 2 nights in Jul 2024

10/10 Excellent

Yunuen

Liked: Cleanliness, staff & service, property conditions & facilities
Great service and clean room
Stayed 1 night in Aug 2024

2/10 Terrible

Freddy

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
room was dirty and stinky
Stayed 1 night in Aug 2024

8/10 Good

Alvaro

Stayed 1 night in Aug 2024

8/10 Good

Makoto

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

6/10 Okay

Laurie

Travelled with family
Liked: Staff & service
The ac did not cool the room very much. It was turned down to 60 and we were sweating. We booked a room with a couch and when we got there they didn’t have one. My granddaughter had to sleep on the floor. You should get what you paid for and booked.
Stayed 1 night in Aug 2024

10/10 Excellent

Shannon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the airport! And very friendly staff. Was able to check in early.
Stayed 1 night in Jul 2024

10/10 Excellent

Raymond

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean rooms
The room was clean
Stayed 1 night in Jul 2024

10/10 Excellent

Doris

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The manager was concerned about my issues and addressed them
Stayed 7 nights in Jul 2024

10/10 Excellent

Teinaotea

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Thank You ! It was good...
Stayed 4 nights in Jul 2024

10/10 Excellent

Paul

Travelled with family
Liked: Staff & service, property conditions & facilities
Nice place and the pool was great. It is really busy because it is shared by a neighboring hotel. Still worth it and my kids didn’t seem to mind waiting a few minutes to ride the slide. The room felt dirtier then expected from a newer hotel.
Stayed 1 night in Jul 2024

10/10 Excellent

Mikayla

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The entire facility was clean. Breakfast was great and the pool was a lot of fun!
Stayed 3 nights in Jul 2024

8/10 Good

Shawna

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Upset that the pool was so cold and the hot tub was out of order
Stayed 3 nights in Jul 2024

10/10 Excellent

Leah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Olga

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024