Tru By Hilton Roanoke Hollins

2.5 star property

Photo gallery for Tru By Hilton Roanoke Hollins

Reception
Exterior
Room, 2 Queen Beds, Accessible, Bathtub
Room, 1 King Bed, Accessible (Roll-In Shower)
Lobby

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Gym
  • Pet-friendly
  • Breakfast included
  • 24/7 front desk
  • Air conditioning
  • Parking included

Explore the area

Map
8161 Gander Way, Roanoke, VA, 24019
  • Hollins University
    ‪6 min drive‬
  • Carvins Cove
    ‪8 min drive‬
  • Valley View Mall
    ‪8 min drive‬
  • Roanoke, VA (ROA-Roanoke Regional)
    ‪11 min drive‬

Room options

Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible (Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible, Bathtub

  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Accessible, Bathtub

  • Sleeps 4
  • 2 Queen Beds

Similar properties

About the area

Roanoke

Located in Roanoke, Tru By Hilton Roanoke Hollins is within a 10-minute drive of Hollins University and Carvins Cove. .This hotel is 4.9 mi (7.9 km) from Valley View Mall and 6.4 mi (10.2 km) from Civic Center.

What's nearby

  • Hollins University - 6 min drive - 3.9 km
  • Carvins Cove - 8 min drive - 6.6 km
  • Valley View Mall - 8 min drive - 8.0 km
  • Berglund Center - 10 min drive - 10.3 km
  • Center in the Square - 11 min drive - 11.3 km

Getting around

  • Roanoke Station - 12 min drive
  • Roanoke Regional Airport (ROA) - 15 min drive

Restaurants

  • ‪Don Ho's Restaurant & Lounge - ‬5 min drive
  • ‪Golden Corral - ‬7 min drive
  • ‪McDonald's - ‬9 min walk
  • ‪Hibachi Grill & Supreme Buffet - ‬6 min drive
  • ‪Bojangles' Famous Chicken 'n Biscuits - ‬4 min drive

About this property

Tru By Hilton Roanoke Hollins

Hotel with free breakfast, near Hollins University
Tru By Hilton Roanoke Hollins offers 82 accommodations with safes and hair dryers. LED televisions are featured in guestrooms.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided weekly.

Recreational amenities at the hotel include a fitness center.

Children under 18 years old are not allowed in the fitness facility without adult supervision.

Make yourself at home in one of the 82 guestrooms featuring refrigerators and LED televisions. Complimentary wireless internet access is available to keep you connected. Conveniences include safes and irons/ironing boards, as well as phones with free local calls.
Enjoy the recreation opportunities such as a fitness center or make use of other amenities including complimentary wireless internet access.
Grab a bite from the snack bar/deli serving guests of Tru By Hilton Roanoke Hollins. A complimentary continental breakfast is served daily.
Featured amenities include a business center, complimentary newspapers in the lobby, and a 24-hour front desk. Free self parking is available onsite.
Guests are offered a complimentary continental breakfast each morning.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily
  • Coffee/tea in a common area

Things to do

  • Billiards/pool table
  • Fitness centre

Family friendly

  • Laundry facilities
  • Fridge
  • Snack bar/deli

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Housekeeping (weekly)
  • Laundry facilities
  • Luggage storage

Business services

  • Business centre

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Phone accessibility kit
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking
  • Wheelchair-accessible (may have limits)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Heating (climate-controlled)

Bathroom

  • Hairdryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 55-inch LED TV
  • Premium channels

Food and drink

  • Fridge

More

  • Connecting rooms available
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 7:00 AM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
2 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 25.00 per night

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards and debit cards; cash is not accepted
Onsite parties or group events are strictly prohibited

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 18 years old are not allowed in the fitness facility without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Tru Hilton Roanoke Hollins Hotel
Tru Hilton Hollins Hotel
Tru Hilton Roanoke Hollins
Tru Hilton Hollins
Tru By Hilton Roanoke Hollins Hotel
Tru By Hilton Roanoke Hollins Roanoke
Tru By Hilton Roanoke Hollins Hotel Roanoke

Tru By Hilton Roanoke Hollins Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 601 out of 1005 reviews
Rating 8 - Good. 259 out of 1005 reviews
Rating 6 - Okay. 70 out of 1005 reviews
Rating 4 - Poor. 30 out of 1005 reviews
Rating 2 - Terrible. 45 out of 1005 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Brent

Very clean and great staff
Stayed 1 night in Dec 2024

10/10 Excellent

stephen

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff with friendly smiles!! Easy on off highway. Quiet room.
Stayed 1 night in Dec 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was the nicest place to stay and very clean and every one was so helpful. I think its a great place to stay.
Stayed 1 night in Dec 2024

10/10 Excellent

Barbara

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Megan

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was friendly and the room wasn’t overly fragranced, it was pleasant.
Stayed 1 night in Nov 2024

8/10 Good

Beth

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location off 81!
Stayed 1 night in Dec 2024

10/10 Excellent

Cara

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Family stay
Super clean hotel. Rooms were perfect size for our family of 4.
Stayed 1 night in Nov 2024

6/10 Okay

Peter

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

2/10 Terrible

Dianna

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms are not clean, kids working with cleaning staff.
Stayed 1 night in Nov 2024

10/10 Excellent

Yumi

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The receptionist was nice to welcome us even we arrived quite late.
Stayed 1 night in Nov 2024

10/10 Excellent

Joel, Zephyrhills

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
THE ONLY ONE THING I NOTICED IS THAT THERE ARE MANY PLACES AROUND THE HOTEL AREAS WHERE TRASH WAS LEFT BY SOMEONE. THUS THIS GIVING THE IMPRESION IT HAS NOT BEEN CLEANED. BUT ITS A GREAT PLACE AND LOVATION AS WELL.
Stayed 1 night in Nov 2024

8/10 Good

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

6/10 Okay

Clara

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Heather

Stayed 1 night in Nov 2024

10/10 Excellent

Eric

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We thought it was a very nice, clean place. The rooms and the lobby are modern and updated. The price was reasonable.
Stayed 1 night in Nov 2024

8/10 Good

Phillip

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

6/10 Okay

Dennis

Stayed 1 night in Nov 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Nov 2024

10/10 Excellent

Katrina

Stayed 1 night in Nov 2024

2/10 Terrible

Donna

Travelled with family, Business traveller
Floor was dirty. Flying bug on pillow when I walked into room. Spider crawling on the wall. Shower was extremely loud to include the drain. First and last stay at Tru!
Stayed 2 nights in Oct 2024

10/10 Excellent

Jean Louis

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice design and amenities, with truly welcoming staff. Warmly recommend !
Stayed 1 night in Oct 2024

10/10 Excellent

Charlie

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice property
Stayed 1 night in Oct 2024

10/10 Excellent

Amye Paige

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

6/10 Okay

scott

Travelled with partner
Liked: Cleanliness, property conditions & facilities
We booked a King room. Room I thought was a little on the small side. Tiny 2x2 fridge, no microwave. Continental breakfast had limited options. If you're passing through the hotel is okay. I would not stay here longer than a day or two.
Stayed 2 nights in Oct 2024

10/10 Excellent

Teresa

Stayed 1 night in Oct 2024