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Tru By Hilton Roanoke Hollins

2.5 star property

Photo gallery for Tru By Hilton Roanoke Hollins

Reception
Room, 2 Queen Beds, Accessible, Bathtub
Room, 1 King Bed, Accessible (Roll-In Shower)
Lobby
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Gym
  • Pet-friendly
  • Breakfast included
  • 24/7 front desk
  • Air conditioning
  • Parking included

Explore the area

Map
8161 Gander Way, Roanoke, VA, 24019
  • Hollins University
    ‪6 min drive‬
  • Splash Valley at Green Ridge Recreation Center
    ‪8 min drive‬
  • Carvins Cove
    ‪8 min drive‬
  • Roanoke, VA (ROA-Roanoke Regional)
    ‪15 min drive‬

Room options

View all photos for Room, 2 Queen Beds

Room, 2 Queen Beds

Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

Room, 1 King Bed

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower)

1 bedroom, in-room safe, blackout curtains, iron/ironing board

Room, 1 King Bed, Accessible (Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub

1 bedroom, in-room safe, blackout curtains, iron/ironing board

Room, 1 King Bed, Accessible, Bathtub

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Bathtub

Room, 2 Queen Beds, Accessible, Bathtub

Room, 2 Queen Beds, Accessible, Bathtub

  • Sleeps 4
  • 2 Queen Beds

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About the area

Roanoke

Located in Roanoke, Tru By Hilton Roanoke Hollins is within a 10-minute drive of Hollins University and Carvins Cove. .This hotel is 4.9 mi (7.9 km) from Valley View Mall and 6.4 mi (10.2 km) from Civic Center.

What's nearby

  • Hollins University - 6 min drive
  • Carvins Cove - 8 min drive
  • Valley View Mall - 8 min drive
  • Berglund Center - 10 min drive
  • Center in the Square - 11 min drive

Getting around

  • Roanoke Station - 12 min drive
  • Roanoke Regional Airport (ROA) - 15 min drive

Restaurants

  • ‪Don Ho's Restaurant & Lounge - ‬5 min drive
  • ‪Golden Corral - ‬7 min drive
  • ‪McDonald's - ‬9 min walk
  • ‪Hibachi Grill & Supreme Buffet - ‬6 min drive
  • ‪Bojangles' Famous Chicken 'n Biscuits - ‬4 min drive

About this property

Tru By Hilton Roanoke Hollins

Hotel with free breakfast, near Hollins University
Tru By Hilton Roanoke Hollins offers 82 accommodations with safes and hair dryers. LED televisions are featured in guestrooms.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided weekly.

Recreational amenities at the hotel include a fitness center.

Children under 18 years old are not allowed in the fitness facility without adult supervision.

Make yourself at home in one of the 82 guestrooms featuring refrigerators and LED televisions. Complimentary wireless internet access is available to keep you connected. Conveniences include safes and irons/ironing boards, as well as phones with free local calls.
Enjoy the recreation opportunities such as a fitness center or make use of other amenities including complimentary wireless internet access.
Grab a bite from the snack bar/deli serving guests of Tru By Hilton Roanoke Hollins. A complimentary continental breakfast is served daily.
Featured amenities include a business center, complimentary newspapers in the lobby, and a 24-hour front desk. Free self parking is available onsite.
Guests are offered a complimentary continental breakfast each morning.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily
  • Coffee/tea in a common area

Things to do

  • Billiards/pool table
  • Fitness centre

Family friendly

  • Laundry facilities
  • Fridge
  • Snack bar/deli

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Housekeeping (weekly)
  • Laundry facilities
  • Luggage storage

Business services

  • Business centre

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Phone accessibility kit
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking
  • Wheelchair-accessible (may have limits)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Heating (climate-controlled)

Bathroom

  • Hairdryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 55-inch LED TV
  • Premium channels

Food and drink

  • Fridge

More

  • Connecting rooms available
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 7:00 AM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
2 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 25.00 per night

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards and debit cards; cash is not accepted
Onsite parties or group events are strictly prohibited

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 18 years old are not allowed in the fitness facility without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Tru Hilton Roanoke Hollins Hotel
Tru Hilton Hollins Hotel
Tru Hilton Roanoke Hollins
Tru Hilton Hollins
Tru By Hilton Roanoke Hollins Hotel
Tru By Hilton Roanoke Hollins Roanoke
Tru By Hilton Roanoke Hollins Hotel Roanoke

Tru By Hilton Roanoke Hollins Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 596 out of 1000 reviews
Rating 8 - Good. 259 out of 1000 reviews
Rating 6 - Okay. 70 out of 1000 reviews
Rating 4 - Poor. 30 out of 1000 reviews
Rating 2 - Terrible. 45 out of 1000 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Heather

Stayed 1 night in Nov 2024

10/10 Excellent

Eric

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We thought it was a very nice, clean place. The rooms and the lobby are modern and updated. The price was reasonable.
Stayed 1 night in Nov 2024

8/10 Good

Phillip

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

6/10 Okay

Dennis

Stayed 1 night in Nov 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Nov 2024

10/10 Excellent

Katrina

Stayed 1 night in Nov 2024

2/10 Terrible

Donna

Travelled with family, Business traveller
Floor was dirty. Flying bug on pillow when I walked into room. Spider crawling on the wall. Shower was extremely loud to include the drain. First and last stay at Tru!
Stayed 2 nights in Oct 2024

10/10 Excellent

Jean Louis

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice design and amenities, with truly welcoming staff. Warmly recommend !
Stayed 1 night in Oct 2024

10/10 Excellent

Charlie

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice property
Stayed 1 night in Oct 2024

10/10 Excellent

Amye Paige

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

6/10 Okay

scott

Travelled with partner
Liked: Cleanliness, property conditions & facilities
We booked a King room. Room I thought was a little on the small side. Tiny 2x2 fridge, no microwave. Continental breakfast had limited options. If you're passing through the hotel is okay. I would not stay here longer than a day or two.
Stayed 2 nights in Oct 2024

10/10 Excellent

Teresa

Stayed 1 night in Oct 2024

6/10 Okay

Rachel

Liked: Cleanliness, property conditions & facilities
Room was very clean and smelled good. Breakfast was average.
Stayed 1 night in Oct 2024

10/10 Excellent

Linda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always clean and very comfortable
Stayed 1 night in Oct 2024

10/10 Excellent

Martin G.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

6/10 Okay

Ken

Travelled with partner
Liked: Cleanliness, staff & service
Did not seem like a typical Hilton property, room was small, no microwave, it seemed like a low budget knockoff of a typical Hilton property.
Stayed 1 night in Oct 2024

8/10 Good

Amy

Stayed 1 night in Sep 2024

8/10 Good

Carrie

Stayed 1 night in Sep 2024

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
Our room was clean, but the vacuum cleaner did not catch small bits next to the wall, both in room and bathroom. Toilet seat is loose (room 417 or 419). But this was our second visit, and we like the hotel and its location at Hollins. We recommend Hollywood's Restaurant and Bar on Route 11.
Stayed 1 night in Sep 2024

10/10 Excellent

Serhii

Liked: Cleanliness, staff & service
Stayed 2 nights in Sep 2024

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stop here frequently on our way north or our way home. Always a pleasure.
Stayed 1 night in Sep 2024

10/10 Excellent

Laurel

Stayed 1 night in Sep 2024

10/10 Excellent

Danielle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Housekeeping was very nice. Clean room. Breakfast included. Great for a quick stay.
Stayed 1 night in Sep 2024

2/10 Terrible

Colleen

Travelled with family and small children
Disliked: Property conditions & facilities
Not thrilled with my stay at your hotel. The room above us people were making noise in the early morning, rolling things around on the floor. The front desk folks were not professional. Also, I have written directly to Hilton about the following. Saturday night 8.31 there was a thunderstorm that took the power off in the hotel. No one was notified of this outrage, I had to call the front desk to learn that the hotel was in battery back up and there was no TV, no internet, and no air conditioning. This made for a very quiet evening and to say the least frustrating. I have not heard back from the email I had previously sent so that is why I am sharing again. Noisy customers one night and many essentials missing one of the other nights. Just not fun!! I hope I will receive a refund or something for this inconvenience. I look forward to hearing from someone. I know my previous message indicated I would hear from someone 3 days. I have not heard anything from anyone! Email is best to reach me and if you could let me what time is best to contact you I will do so. Thank you!! Respectfully, Colleen Gibson 8.29-9.1.2024 room 216 Dilgy1267@aol.com
Stayed 3 nights in Aug 2024