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Hôtel & Spa – Thalazur Saint Jean de Luz

4.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hôtel & Spa – Thalazur Saint Jean de Luz

Front of property
View from room
Pool
Tapas bar, garden views, open daily
Couples treatment room(s), sauna, hot tub, steam room

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Hot tub
  • Bar
  • Spa
  • 24/7 front desk
  • Room service
  • Laundry

Explore the area

Map
Place Maurice Ravel, Saint-Jean-de-Luz, Pyrenees-Atlantiques, 64500
  • St-Jean-de-Luz Beach
    1 min walk
  • Church of St-Jean-Baptiste
    5 min walk
  • Maison de l'Infante
    7 min walk
  • Biarritz (BIQ-Pays Basque)
    20 min drive

Room options

View all photos for Superior Room, Terrace

Premium bedding, minibar, in-room safe, blackout curtains

Superior Room, Terrace

  • 25 sq m
  • Sleeps 3
  • 1 Queen Bed OR 2 Large Twin Beds

View all photos for Superior Triple Room, Balcony

Premium bedding, minibar, in-room safe, blackout curtains

Superior Triple Room, Balcony

  • 25 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Large Twin Sofa Bed

View all photos for Superior Room, Balcony

Superior Room, Balcony

Superior Room, Balcony

  • 25 sq m
  • Sleeps 3
  • 1 Queen Bed OR 2 Large Twin Beds

View all photos for Duplex, Sea View

Duplex, Sea View

Duplex, Sea View

  • 60 sq m
  • Sea view
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Junior Suite

Premium bedding, minibar, in-room safe, blackout curtains

Junior Suite

  • 30 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Superior Room

Premium bedding, minibar, in-room safe, blackout curtains

Superior Room

  • 24 sq m
  • Sleeps 3
  • 1 Queen Bed OR 2 Large Twin Beds

View all photos for Junior Suite

Premium bedding, minibar, in-room safe, blackout curtains

Junior Suite

  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Superior Duplex, Sea View

Superior Duplex, Sea View

Superior Duplex, Sea View

  • 60 sq m
  • Sea view
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Suite

Premium bedding, minibar, in-room safe, blackout curtains

Suite

  • 40 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Queen Sofa Bed

View all photos for Superior Triple Room

Premium bedding, minibar, in-room safe, blackout curtains

Superior Triple Room

  • 24 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Large Twin Sofa Bed

Similar properties

Front of property

Madison Saint Jean de Luz

Pool
Spa
Pet-friendly
Free WiFi
4.6 out of 5, Wonderful, (123)
The price is NZ$282
for 1 room
includes taxes & fees
5 Jan - 6 Jan
Madison Saint Jean de Luz

About the area

Saint-Jean-de-Luz

With a stay at Hôtel & Spa – Thalazur Saint Jean de Luz, you'll be centrally located in Saint-Jean-de-Luz, steps from St-Jean-de-Luz Beach and within a 10-minute walk of Church of St-Jean-Baptiste. .This beach hotel is 0.4 mi (0.6 km) from Maison Louis XIV and 0.7 mi (1.1 km) from Maison de l'Infante.

What's nearby

  • St-Jean-de-Luz Beach - 1 min walk
  • Church of St-Jean-Baptiste - 5 min walk
  • Port de Saint-Jean-de-Luz - 7 min walk
  • Port of Saint-Jean-de-Luz Ciboure - 13 min walk
  • Pointe de Sainte Barbe - 16 min walk

Getting around

  • Saint-Jean-de-Luz (XJZ-Saint-Jean-de-Luz Train Station) - 8 min walk
  • Biarritz (BIQ-Pays Basque) - 20 min drive

Restaurants

  • ‪Café le Vauban - ‬3 min walk
  • ‪Battela - ‬4 min walk
  • ‪Brasserie le Sud - ‬1 min walk
  • ‪Le Bar Basque - ‬3 min walk
  • ‪Le Bistrot Luzien - ‬2 min walk

About this property

Hôtel & Spa – Thalazur Saint Jean de Luz

Beach spa retreat walking distance from St-Jean-de-Luz Beach
Hôtel & Spa – Thalazur Saint Jean de Luz offers 106 accommodations with minibars and safes. Beds feature premium bedding. 40-inch flat-screen televisions come with premium cable channels.

Bathrooms include bathtubs or showers, bathrobes, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is offered daily and irons/ironing boards can be requested.

2 spa tubs are on site. Other recreational amenities include a sauna.

Guests under 12 years old are not allowed in the swimming pool or spa tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

Parcours Marin incluant un bassin bien-être d'eau de mer chauffée à 32°. has 12 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. The spa is equipped with a sauna, a spa tub, a steam room, and Turkish bath/hammam.

The spa is open daily. Guests under 12 years old are not allowed in the spa.

Make yourself at home in one of the 106 guestrooms featuring minibars and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and coffee/tea makers.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 2 spa tubs and a sauna. Additional features at this Art Deco hotel include complimentary wireless internet access, concierge services, and a banquet hall.
Enjoy Regional cuisine at Hélianthal, one of the hotel's 2 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the 2 coffee shops/cafes. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are served on weekdays from 7:00 AM to 10:00 AM and on weekends from 7:00 AM to 10:30 AM for a fee.
Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. This hotel has 8 meeting rooms available for events.
Buffet breakfasts are available for a surcharge on weekdays between 7:00 AM and 10:00 AM and on weekends between 7:00 AM and 10:30 AM.
Hélianthal - This beachfront restaurant specializes in Regional cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Erdiko - Overlooking the garden, this brasserie specializes in Regional cuisine and serves breakfast and lunch. Guests can enjoy drinks at the bar. Open daily.
Hélianthal - This bar is located on the beach. Open daily.
Erdiko - Overlooking the garden, this tapas bar serves breakfast and light fare. Open daily.
Room service (during limited hours) is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Wheelchair-accessible parking available
  • On-site parking includes off-street options
  • Off-site parking for EUR 17 per day; booking required
  • Street parking available

Food and drink

  • Buffet breakfast available for a fee 7:00 AM–10:00 AM on weekdays and 7:00 AM–10:30 AM on weekends: EUR 23 per person
  • 2 restaurants and 2 coffee shops
  • 1 bar
  • Room service available

Restaurants on site

  • Hélianthal
  • Erdiko
  • Hélianthal
  • Erdiko

Things to do

  • 2 hot tubs
  • Full-service spa
  • Lifeguards on-site
  • Sauna
  • Steam room

Family friendly

  • Free cots/infant beds
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Library

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Golf caddy
  • Golf cart
  • Golf privileges (optional)
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Business services

  • Business centre
  • Meeting rooms - 8

Outdoors

  • Garden
  • Lifeguards on site
  • Terrace

Spa

  • 12 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Detox wraps
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - sports
  • Massage - Swedish
  • Massage - Thai
  • Massage/treatment rooms
  • Reflexology
  • Sauna
  • Spa open daily
  • Hot tub
  • Steam room
  • Thalassotherapy
  • Turkish bath/hammam

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Handrails in hallways
  • Handrails in stairwells
  • Pool hoist on site
  • Step-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • Renovated entire property – July 2020
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Heating (climate-controlled)
  • Premium bedding

Bathroom

  • Dressing gowns
  • Bath or shower
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • 40-inch flat-screen TV
  • TV channels
  • Premium channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Connecting rooms available
  • Iron/ironing board (on request)
  • Phone
  • Safe
  • Soundproofing

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 20.00 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 3.74 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 23 per person
  • Nearby parking fee: EUR 17 per day
  • Pet fee: EUR 20.00 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards; cash is not accepted

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Reservations are required for golf tee times, massage services, and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 12 years old are not allowed in the swimming pool or spa tub
Guests under 12 years old are not allowed in the spa

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Hélianthal Hôtel Thalasso
Hélianthal Hôtel Thalasso Saint-Jean-de-Luz
Hélianthal Thalasso
Hélianthal Thalasso Saint-Jean-de-Luz
Hôtel Hélianthal Saint-Jean-de-Luz
Hôtel Hélianthal Thalazur Saint-Jean-de-Luz
Hélianthal Saint-Jean-de-Luz
Hélianthal
Hôtel Hélianthal Thalazur
Hélianthal Thalazur Saint-Jean-de-Luz
Hélianthal Thalazur
Hélianthal Hôtel Thalasso Spa
& – Thalazur Saint Jean Luz
Hôtel Spa Hélianthal by Thalazur
Hôtel Spa – Thalazur Saint Jean de Luz
Hôtel & Spa – Thalazur Saint Jean de Luz Hotel
Hôtel & Spa – Thalazur Saint Jean de Luz Saint-Jean-de-Luz
Hôtel & Spa – Thalazur Saint Jean de Luz Hotel Saint-Jean-de-Luz

Hôtel & Spa – Thalazur Saint Jean de Luz Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 125 out of 290 reviews" "
Rating 8 - Good. 118 out of 290 reviews" "
Rating 6 - Okay. 32 out of 290 reviews" "
Rating 4 - Poor. 12 out of 290 reviews" "
Rating 2 - Terrible. 3 out of 290 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

9.4/10

Amenities

8.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Eduardo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel!
Stayed 4 nights in Aug 2024

8/10 Good

Darren

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2024

10/10 Excellent

Emil

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The spa is really great! It’s a very clean hotel and spa and we enjoyed its proximity to the beach.
Stayed 2 nights in Jun 2024

10/10 Excellent

MARIANA

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
You cannot miss the spa!!! The pools are sooo relaxing!!!
Stayed 1 night in May 2024

10/10 Excellent

Kerry

Stayed 3 nights in Aug 2023

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent hotel, great staff, perfect location
Stayed 7 nights in Aug 2023

8/10 Good

Jim

Stayed 1 night in Oct 2022

10/10 Excellent

Robyn

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is beautiful and well located. We stayed in a suite and it was great! Having a large terrace was very nice!
Stayed 3 nights in Aug 2022

10/10 Excellent

Hector

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is modern and very comfortable, the pool is amazing with all the Thalassotherapy amenities. Very good restaurant with wonderful ocean view, and the beach just a few steps away.
Stayed 2 nights in Jul 2022

10/10 Excellent

Vladislav, Houston

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2022

2/10 Terrible

Timothy

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Warning do not book
Awful experience do not book this hotel
Stayed 1 night in Jul 2022

6/10 Okay

Tonia

Liked: Property conditions & facilities, room comfort
I would have expected a proper coffee machine on the rooms not instant coffee . Check in lady Sarah needs to improve her customer relations .
Stayed 3 nights in Jul 2022

10/10 Excellent

Cristina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2022

4/10 Poor

Luke

Stayed 3 nights in Aug 2021

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel but overpriced during covid
Stayed 1 night in Mar 2021

8/10 Good

Christophe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rest and very first taste of spring
In the COVID context, excellent stay at this hotel. Situation is perfect, very close to the beach. To be noticed, reception was surprising and room not available before 4PM. Hotel Internet access is renewed à noon (without quick access to the password), prepare a back up connection if necessary.
Stayed 2 nights in Feb 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly
Great staff and location.
Stayed 1 night in Sep 2019

6/10 Okay

Catherine

Liked: Cleanliness
Stayed 4 nights in Jul 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, amenities
Spa was amazing and location. I didn’t get to have drink in the bar as went during the day and couldn’t find anyone working in the bar?
Stayed 2 nights in Jul 2019

10/10 Excellent

George

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would stay again.
Great location, walking to anywhere in the old town was convenient. The spa was very good. The hotel is a bit dated but not so much to avoid it. Check in with Joan - not so smooth, but all other staff were excellent.
Stayed 3 nights in Jul 2019

8/10 Good

Phillip

Liked: Cleanliness, staff & service
Location was excellent as was the spa area. Overall the building and rooms need updating but still comfortable and clean.
Stayed 2 nights in Jul 2019

8/10 Good

Verified traveller

Stayed 1 night in Apr 2019

10/10 Excellent

Renee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great indoor pool
We love staying here. The thalasso is always worth the trip. A shame parking not included but if you’re willing to walk you can find free street parking. A good hotel to only use hotels.com for since trying to set something up independently is a maze of treatments and packages you don’t want. We’ll be back
Stayed 2 nights in Mar 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2019

10/10 Excellent

Leopoldo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Basque Country
Stayed 1 night in Sep 2018