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Holiday Inn Express Hotel & Suites West Chester by IHG

2.5 star property

Photo gallery for Holiday Inn Express Hotel & Suites West Chester by IHG

Indoor pool
In-room safe, desk, laptop workspace, blackout curtains
Reception
Suite, 2 Queen Beds, Accessible (Mobility)
Lobby sitting area

Reviews

8.4 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Gym
  • Laundry
  • Housekeeping

Explore the area

Map
1310 Wilmington Pike, West Chester, PA, 19382
  • West Chester University of Pennsylvania
    ‪7 min drive‬
  • QVC Studio Park
    ‪13 min drive‬
  • Longwood Gardens
    ‪14 min drive‬
  • Philadelphia, PA (PHL-Philadelphia Intl.)
    ‪34 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Accessible (Mobility)

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed, Accessible (Mobility)

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Accessible (Mobility)

Suite, 2 Queen Beds, Accessible (Mobility)

Suite, 2 Queen Beds, Accessible (Mobility)

  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible (Communications)

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 2 Queen Beds, Accessible (Communications)

  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room (Specialty)

In-room safe, desk, laptop workspace, blackout curtains

Room (Specialty)

  • 44 sq m
  • Sleeps 1
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Mobility, Accessible Tub)

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed, Accessible (Mobility, Accessible Tub)

  • 44 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Communication Accessible)

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed, Accessible (Communication Accessible)

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 2 Queen Beds

  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed with Sofa bed

In-room safe, desk, laptop workspace, blackout curtains

Suite, 1 King Bed with Sofa bed

  • 44 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed

Suite, 1 King Bed

Suite, 1 King Bed

  • 44 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

In-room safe, desk, laptop workspace, blackout curtains

Standard Room

  • 26 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Queen Beds

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Exterior

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  • Pool
  • Hot tub
  • Breakfast included
  • Pet-friendly
4.5 out of 5, Wonderful, (1124)
The price is NZ$352
for 1 room
includes taxes & fees
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About the area

West Chester

Located in West Chester, Holiday Inn Express Hotel & Suites West Chester by IHG is within a 15-minute drive of West Chester University of Pennsylvania and Longwood Gardens. .This hotel is 12.8 mi (20.6 km) from Wilmington Riverwalk and 3.3 mi (5.4 km) from Cheyney University.

What's nearby

  • West Chester University of Pennsylvania - 7 min drive - 6.9 km
  • Brandywine River Museum - 7 min drive - 6.1 km
  • Chester County Hospital - 11 min drive - 10.1 km
  • QVC Studio Park - 13 min drive - 13.0 km
  • Longwood Gardens - 14 min drive - 13.4 km

Getting around

  • Exton Station - 14 min drive
  • Philadelphia Intl. Airport (PHL) - 34 min drive

Restaurants

  • ‪Chick-fil-A - ‬4 min drive
  • ‪Bierhaul - ‬5 min drive
  • ‪Texas Roadhouse - ‬4 min drive
  • ‪Chipotle Mexican Grill - ‬4 min drive
  • ‪P.J. Whelihan's Pub + Restaurant - West Chester - ‬12 min walk

About this property

Holiday Inn Express Hotel & Suites West Chester by IHG

Hotel in West Chester with free breakfast and a 24-hour fitness center
Holiday Inn Express Hotel & Suites West Chester by IHG offers 75 air-conditioned accommodations with safes and coffee/tea makers. 50-inch flat-screen televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.
Make yourself at home in one of the 75 air-conditioned rooms featuring refrigerators and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.
Don't miss out on recreational opportunities including an indoor pool and a 24-hour fitness center. Additional amenities at this hotel include complimentary wireless internet access, gift shops/newsstands, and a television in a common area.
Grab a bite from the snack bar/deli serving guests of Holiday Inn Express Hotel & Suites West Chester by IHG. A complimentary buffet breakfast is served daily from 7:00 AM to 10:00 AM.
Featured amenities include a 24-hour business center, express check-in, and express check-out. Planning an event in West Chester? This hotel has 581 square feet (54 square meters) of space consisting of conference space and a meeting room. Free self parking is available onsite.
A complimentary buffet breakfast is served each morning between 7:00 AM and 10:00 AM.

Languages

English, French, German, Hindi, Russian, Spanish, Turkish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free uncovered self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Indoor pool
  • TV in common areas

Family friendly

  • Free cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business centre
  • 581 square feet of conference space
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways (91 centimetre high)
  • Lever door handles
  • Lift (91 centimetre wide door)
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (91 centimetre high)
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3 PM
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 15.0 per night
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Rollaway bed fee: USD 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 7 AM to 9 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Hotel West Chester
Holiday Inn Express West Chester
Comfort Inn Brandywine Valley
Comfort Inn And Suites Brandywine Valley
Comfort Inn & Suites Brandywine Valley Hotel West Chester
Holiday Inn Express Hotel Suites West Chester
Holiday Inn Express Hotel Suites West Chester by IHG
Holiday Inn Express Hotel Suites West Chester an IHG Hotel
Holiday Inn Express Hotel & Suites West Chester by IHG Hotel

Holiday Inn Express Hotel & Suites West Chester by IHG Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 509 out of 1062 reviews
Rating 8 - Good. 318 out of 1062 reviews
Rating 6 - Okay. 115 out of 1062 reviews
Rating 4 - Poor. 73 out of 1062 reviews
Rating 2 - Terrible. 47 out of 1062 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Guadalupe, BELTSVILLE

Stayed 1 night in Dec 2024

8/10 Good

Wing

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

deborah

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Wonderful employees and all areas were very clean. Great selection at breakfast.
Stayed 1 night in Dec 2024

10/10 Excellent

Annette

Stayed 1 night in Dec 2024

6/10 Okay

Wayne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Their breakfast included ends at 9am! Never heard of it ending so soon before!
Stayed 1 night in Dec 2024

2/10 Terrible

Jim

Stayed 1 night in Dec 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relaxing Night
This was our second time staying here. The room was large with a very comfortable bed. It was quiet so we were able to get a great night's sleep, and they had an excellent hot breakfast bar included with the room rate!! Definitely would stay here again!!
Stayed 1 night in Dec 2024

10/10 Excellent

Rachel

Stayed 1 night in Dec 2024

10/10 Excellent

Barry

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Beverly

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Didn’t like room heating system. Cold air blew all night, despite adjusting thermostat. Otherwise loved our stay. Very clean, comfortable beds and linens.
Stayed 1 night in Dec 2024

10/10 Excellent

marguerite, N. Ft. Myers

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love the accessibility room and the wonderful shower with seat, very easy to use. Would you recommend some shelving to put equipment on. Would recommend that the bathroom doorway opens on the opposite side of the door frame. It’s very difficult to come out the bathroom door and then progress into the room. Because the door is in the way. Otherwise the receptionist was very helpful when our keys did not work to open the door and she was very helpful the next morning with a new key.
Stayed 1 night in Dec 2024

10/10 Excellent

Adarsh, PISCATAWAY

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, very clean property and awesome and courteous staff. Will definitely come back to this.
Stayed 1 night in Dec 2024

10/10 Excellent

Itia

Travelled with partner
Liked: Amenities
Enjoyed our stay
Stayed 1 night in Dec 2024

10/10 Excellent

Mark

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

6/10 Okay

Mark

Stayed 2 nights in Sep 2024

10/10 Excellent

Amanda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No issues
Stayed 1 night in Nov 2024

8/10 Good

mitos

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Five Stars for Brittany
I would like to commend Brittany assisrant GM from the front desk, what an exceptional customer service, she help us change our room and even called me back to update us while we were out. She went above and beyond. The breakfast buffet is not good, no meat, food was barely warm and when the pancake machine run out of batter, the guy couldnt figure out how to replace it.
Stayed 1 night in Nov 2024

4/10 Poor

Andrea

Travelled with family
Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness, staff & service
Failure to clean two rooms over a 3-day period. When we reported this, we were accused of leaving Do Not Disturb sign on doors. They were not on the doors.
Stayed 3 nights in Nov 2024

8/10 Good

florence

Travelled with group
Liked: Cleanliness, staff & service
Disliked: Amenities
Very clean, friendly staff. However, the phone in the room did not work, there was trouble with the TV. One of the keys wasn't working properly.
Stayed 1 night in Nov 2024

10/10 Excellent

Octavio

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay
Great option
Stayed 1 night in Nov 2024

10/10 Excellent

April

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything
Stayed 3 nights in Nov 2024

10/10 Excellent

Allen, Lake in the Hills

Stayed 1 night in Oct 2024

8/10 Good

David

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast was meh. Also, coffee was way too strong.
Stayed 2 nights in Nov 2024

10/10 Excellent

Crystal

Stayed 1 night in Oct 2024

10/10 Excellent

Joann

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024