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Hilton San Francisco Union Square

4.0 star property
your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Hilton San Francisco Union Square

Exterior detail
Hiking
2 bars/lounges, rooftop bar, lobby lounge
2 bars/lounges, rooftop bar, lobby lounge
2 bars/lounges, rooftop bar, lobby lounge

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Bar
  • Housekeeping
  • Parking available
  • Pet-friendly
  • Breakfast available

Explore the area

Map
333 O'Farrell St., San Francisco, CA, 94102
  • Union Square
    ‪4 min walk‬
  • Westin St Francis Hotel Glass Elevators
    ‪4 min walk‬
  • Westfield San Francisco Centre
    ‪5 min walk‬
  • San Francisco, CA (JCC-China Basin Heliport)
    ‪15 min drive‬

Room options

View all photos for Room, 3 Double Beds

Room, 3 Double Beds

Room, 3 Double Beds

  • Sleeps 5
  • 3 Double Beds

View all photos for View 1 Bed Junior Suite Mobility/Hearing Access Tub

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

View 1 Bed Junior Suite Mobility/Hearing Access Tub

  • Sleeps 3
  • 1 King Bed

View all photos for Skyline View Junior Suite, 1 King Bed

Skyline View Junior Suite, 1 King Bed

Skyline View Junior Suite, 1 King Bed

  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite 1 Bed Mobility/Hearing Access Roll-in Shower

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Junior Suite 1 Bed Mobility/Hearing Access Roll-in Shower

  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 2 Queen Beds

Junior Suite, 2 Queen Beds

Junior Suite, 2 Queen Beds

  • Sleeps 5
  • 2 Queen Beds

View all photos for Skyline View - Corner King 1 Bedroom Suite

Skyline View - Corner King 1 Bedroom Suite

Skyline View - Corner King 1 Bedroom Suite

  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for View 2 Beds Mobility/Hearing Access Tub

View 2 Beds Mobility/Hearing Access Tub

View 2 Beds Mobility/Hearing Access Tub

  • Sleeps 4
  • 2 Double Beds

View all photos for View 1 Bed Suite Mobility/Hearing Access Roll-in Shower

View 1 Bed Suite Mobility/Hearing Access Roll-in Shower

View 1 Bed Suite Mobility/Hearing Access Roll-in Shower

  • Sleeps 3
  • 1 King Bed

View all photos for Corner 1 Bedroom Suite 2 Beds Tower 1

Corner 1 Bedroom Suite 2 Beds Tower 1

Corner 1 Bedroom Suite 2 Beds Tower 1

  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe 2 Double Beds

Deluxe 2 Double Beds

Deluxe 2 Double Beds

  • Sleeps 4
  • 2 Double Beds

View all photos for Pool View with Terrace - 1 King Bed

Pool View with Terrace - 1 King Bed

Pool View with Terrace - 1 King Bed

  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite 2 Beds Mobility/Hearing Access Roll-in Shower

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Junior Suite 2 Beds Mobility/Hearing Access Roll-in Shower

  • Sleeps 5
  • 2 Queen Beds

View all photos for 1 King Bed 1 Bedroom Suite

1 King Bed 1 Bedroom Suite | Living area

1 King Bed 1 Bedroom Suite

  • Sleeps 3
  • 1 King Bed

View all photos for 2 Bedroom Suite with Parlor

2 Bedroom Suite with Parlor

2 Bedroom Suite with Parlor

  • Sleeps 7
  • 1 King Bed and 2 Double Beds

View all photos for Room, 2 Double Beds

Room, 2 Double Beds

Room, 2 Double Beds

  • Sleeps 4
  • 2 Double Beds

View all photos for 1 King Bed

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

1 King Bed

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Room, 1 King Bed

  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe 2 Bed Mobility/Hearing Access Roll-in Shower

Deluxe 2 Bed Mobility/Hearing Access Roll-in Shower

Deluxe 2 Bed Mobility/Hearing Access Roll-in Shower

  • Sleeps 4
  • 2 Queen Beds

View all photos for Balcony Skyline View - 2 Double Beds

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Balcony Skyline View - 2 Double Beds

  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe 2 Beds Mobility/Hearing Access Tub

Deluxe 2 Beds Mobility/Hearing Access Tub

Deluxe 2 Beds Mobility/Hearing Access Tub

  • Sleeps 4
  • 2 Queen Beds

View all photos for Balcony Skyline View - 1 King Bed

Balcony Skyline View - 1 King Bed

Balcony Skyline View - 1 King Bed

  • 25 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom (with Parlor)

Suite, 1 Bedroom (with Parlor)

Suite, 1 Bedroom (with Parlor)

  • Sleeps 5
  • 1 King Bed

View all photos for View 1 Bed Mobility/Hearing Access Tub

View 1 Bed Mobility/Hearing Access Tub

View 1 Bed Mobility/Hearing Access Tub

  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for 1 Bed Mobility/Hearing Access Roll-in Shower

1 Bed Mobility/Hearing Access Roll-in Shower | Living area

1 Bed Mobility/Hearing Access Roll-in Shower

  • Sleeps 2
  • 1 King Bed

View all photos for 1 Bed Mobility/Hearing Access Tub

1 Bed Mobility/Hearing Access Tub

1 Bed Mobility/Hearing Access Tub

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Corner King Junior Suite

Deluxe Corner King Junior Suite

Deluxe Corner King Junior Suite

  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe 2 Queen Beds

Deluxe 2 Queen Beds

Deluxe 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe 1 King Bed

Deluxe 1 King Bed

Deluxe 1 King Bed

  • Sleeps 3
  • 1 King Bed

View all photos for 1 Queen Bed

1 Queen Bed

1 Queen Bed

  • 30 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 King Bed, Accessible, View (Mobility & Hearing, Roll-in Shower)

Room, 1 King Bed, Accessible, View (Mobility & Hearing, Roll-in Shower)

Room, 1 King Bed, Accessible, View (Mobility & Hearing, Roll-in Shower)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, City View (Floors 20-44)

Room, 1 King Bed, City View (Floors 20-44)

Room, 1 King Bed, City View (Floors 20-44)

  • 30 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Skyline View Room, 2 Double Beds (Floors 20-44)

Skyline View Room, 2 Double Beds (Floors 20-44)

Skyline View Room, 2 Double Beds (Floors 20-44)

  • City view
  • Sleeps 4
  • 2 Double Beds

Similar properties

Exterior

The Westin St. Francis San Francisco on Union Square

Pet-friendly
Free WiFi
Restaurant
Air conditioning
4.4 out of 5, Excellent, (2840)
The price is NZ$658
for 1 room
includes taxes & fees
4 Feb - 5 Feb
The Westin St. Francis San Francisco on Union Square

About the area

San Francisco

A stay at Hilton San Francisco Union Square places you in the heart of San Francisco, within a 5-minute drive of Westfield San Francisco Centre and Ferry Building. .This hotel is 1.7 mi (2.8 km) from Lombard Street and 2.2 mi (3.6 km) from Painted Ladies.

What's nearby

  • Westfield San Francisco Centre - 5 min walk
  • Moscone Convention Center - 14 min walk
  • Ferry Building - 3 min drive
  • Lombard Street - 4 min drive
  • Pier 39 - 4 min drive

Getting around

  • San Francisco Station - 2 min drive
  • Powell St & O'Farrell St Stop - 2 min walk
  • San Francisco Intl. Airport (SFO) - 19 min drive

Restaurants

  • ‪Pinecrest Diner - ‬1 min walk
  • ‪Cityscape Bar and Restaurant - ‬3 min walk
  • ‪The Halal Guys - ‬1 min walk
  • ‪Cafe Mason - ‬1 min walk
  • ‪Hinodeya - ‬2 min walk

About this property

Hilton San Francisco Union Square

Hotel with bars, a quick walk to Westfield San Francisco Centre
Hilton San Francisco Union Square offers 1921 accommodations with laptop-compatible safes and safes. Refrigerators and coffee/tea makers are provided. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers.

In-room wired and wireless Internet access is available for a surcharge. 37-inch flat-screen televisions come with premium satellite channels. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an outdoor pool and a 24-hour health club.
Make yourself at home in one of the 1921 guestrooms featuring refrigerators and flat-screen televisions. Satellite programming provides entertainment, and wired and wireless internet access is available for a surcharge. Private bathrooms with shower/tub combinations feature designer toiletries and hair dryers. Conveniences include laptop-compatible safes and desks, and housekeeping is provided daily.
Enjoy recreational amenities such as a 24-hour health club and an outdoor pool. This hotel also features complimentary wireless internet access, concierge services, and gift shops/newsstands.
Enjoy a meal at Poached or snacks in the hotel's coffee shop/cafe. Need to unwind? Take a break with a tasty beverage at one of the 2 bars/lounges. Full breakfasts are available daily from 6 AM to 10 AM for a fee.
Featured amenities include a business center, limo/town car service, and express check-out. Planning an event in San Francisco? This hotel has 150293 square feet (13963 square meters) of space consisting of conference space and 73 meeting rooms. Self parking (subject to charges) is available onsite.
Full breakfasts are available for a surcharge and are served each morning between 6 AM and 10 AM.
Poached - Onsite restaurant.
Herb N' Kitchen - This coffee shop specializes in American cuisine and serves breakfast, lunch, dinner, and light fare. Open daily.
Cityscape Sky Bar - This rooftop bar serves light fare only. Open daily.
The Lobby Bar - Onsite lobby lounge. Open daily.

Languages

Arabic, Chinese (Mandarin), English, Filipino, French, German, Hungarian, Italian, Japanese, Polish, Portuguese, Russian, Spanish, Thai, Ukrainian, Vietnamese

Property amenities

Internet

  • Available in all rooms: WiFi (USD 12.95 per night), Wired Internet (surcharge)
  • Available in some public areas: Free WiFi

Parking and public transport

  • Covered self parking on site (USD 79.80 per night; includes in/out privileges)
  • Valet parking on site (USD 91.20 per night)
  • Electric car charging station on site
  • Wheelchair-accessible parking and van parking available
  • Limo/town car service

Food and drink

  • Full breakfast available for a fee daily 6 AM–10 AM: USD 59.97 for adults and USD 34.98 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 2 bars/lounges
  • Coffee/tea in a common area

Restaurants on site

  • Poached
  • Herb N' Kitchen
  • Cityscape Sky Bar
  • The Lobby Bar

Things to do

  • 24-hour health club
  • Access to nearby health club
  • Outdoor pool

Family friendly

  • Free cots/infant beds
  • Outdoor pool
  • Pool gate
  • Fridge
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand
  • Vending machine
  • Water dispenser

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference space (150293 square feet)
  • Meeting rooms - 73

Outdoors

  • Pool sunloungers

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Lever door handles
  • Phone accessibility kit
  • Step-free path to entrance
  • Vibrating pillow alarm
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Free cots/infant beds
  • Hypo-allergenic bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Designer toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • 37-inch flat-screen TV
  • Premium channels
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Recycling

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 3 AM
Late check-in subject to availability

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50.00 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 75 lbs per pet)
Pets cannot be left unattended

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 25.0 per night
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: USD 41.20 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately USD 59.97 for adults and USD 34.98 for children
  • Fee for in-room wireless internet: USD 12.95 per night (rates may vary)
  • Fee for in-room wired internet: USD 12.95 per day (rates may vary)
  • Covered self parking fee: USD 79.80 per night (in/out privileges)
  • Valet parking fee: USD 91.20 per night
  • Pet fee: USD 50.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 25.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property offers WiFi in the lobby area only.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hilton Hotel San Francisco Union Square
Hilton San Francisco Union Square
San Francisco Union Square Hilton
Hilton Hotel San Francisco
Hilton San Francisco Union Square Hotel San Francisco
San Francisco Hilton
Hilton San Francisco Union Square Hotel
Hilton Francisco Union Square
Hilton San Francisco Union Square Hotel
Hilton San Francisco Union Square San Francisco
Hilton San Francisco Union Square Hotel San Francisco

Hilton San Francisco Union Square Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 536 out of 1056 reviews" "
Rating 8 - Good. 252 out of 1056 reviews" "
Rating 6 - Okay. 128 out of 1056 reviews" "
Rating 4 - Poor. 71 out of 1056 reviews" "
Rating 2 - Terrible. 69 out of 1056 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

2/10 Terrible

Jonathan

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff was protesting with sirens the whole time. The room was unsanitary because it hadn’t been cleaned. The hotel couldn’t have cared less about how terrible the experience was. They told me I could leave if I didn’t like it.
Stayed 1 night in Oct 2024

4/10 Poor

Robert

Stayed 8 nights in Sep 2024

10/10 Excellent

Oscar

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Too many homeless and drug addicted people around the hotel
Stayed 2 nights in Oct 2024

10/10 Excellent

Juan Carlos

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would come back again. My kids enjoyed the stay which
Stayed 1 night in Oct 2024

4/10 Poor

Ellen

Travelled with partner
Liked: Cleanliness, amenities
Disliked: Staff & service, property conditions & facilities
Hotel workers were on strike and I was not notified. Checking in with our bags was a logistical nightmare. Manu services not available
Stayed 2 nights in Oct 2024

6/10 Okay

Sejal

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Older hotel, declining, needs upgrades
Stayed 2 nights in Oct 2024

2/10 Terrible

Jacqueline

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
This was a horrible stay as they did not let us know about the picketers! Plus a room that was still partially dirty and zero bath towels! Outside was lots of homeless and just felt unsafe to walk around !
Stayed 1 night in Oct 2024

10/10 Excellent

Alejandro

Stayed 2 nights in Sep 2024

8/10 Good

Alicia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We came for my birthday and to see Wicked. The hotel was great, Except for the very obnoxious and loud protesters out front.
Stayed 1 night in Oct 2024

2/10 Terrible

Joanne, Bronx

Disliked: Cleanliness, property conditions & facilities
Hard to enter hotel due to strikers Yelling and acreaming at guests. Awful. Lounge & restaurant closed. No staff. Request credit for the night.
Stayed 1 night in Oct 2024

10/10 Excellent

Andrew

Liked: Amenities
Great
Stayed 2 nights in Sep 2024

4/10 Poor

Andreh

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Pink mold presence on bath tub curtain and dirty tub. Found insect in bed. Holes in bed sheets. Vents dirty filled with dust. Also there was an active strike taking place in front of the hotel by the hotel employees. No room service nor housekeeping available due to employees on strike.
Stayed 3 nights in Oct 2024

2/10 Terrible

Gerald C

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities
Never came to clean the room ever had to ask for everything we needed more coffee, more towels, etc. worst stay ever the employees were nice though
Stayed 4 nights in Oct 2024

8/10 Good

Piriyaphat

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

2/10 Terrible

Beatrice E

Stayed 7 nights in Sep 2024

4/10 Poor

Craig

Liked: Cleanliness
Disliked: Property conditions & facilities
Strike also going on when we arrived. Painfully noisy nonstop.
Stayed 3 nights in Sep 2024

8/10 Good

Charmel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There was a strike by the Hilton employees, very loud noise.
Stayed 3 nights in Sep 2024

10/10 Excellent

Patrick

Stayed 2 nights in Sep 2024

2/10 Terrible

Murray

Business traveller
Disliked: Staff & service
Beware the strike action having a major impact on service levels
Stayed 5 nights in Sep 2024

4/10 Poor

TAMARA

Business traveller
There was an active strike at the Hotel which drastically impacted my stay. For one, I did not appreciate being made to cross a picket line -- there should have been disclosure of that fact at the time of booking or immediately after. Also, there was no opportunity of quiet enjoyment or sound sleep as strike sounds including banging of bucket drums could be heard clearly and loudly all day and night. With only a brief break in the middle of the night -- resuming before sunrise. I expect at least a partial refund.
Stayed 3 nights in Sep 2024

6/10 Okay

Breonna

Stayed 1 night in Sep 2024

4/10 Poor

Laura

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Check in was easy and the front desk was very nice. The actual room was fine except the blinds would not open all the way and on the last day we called for toilet paper, they never came with the toilet paper we requested. They gave us one roll for 3 days. The restroom had hair on the ceiling, the shower had mold/mildew and there was rust also on the ceiling. Overall the experience was an 4/10. Very disappointed.
Stayed 2 nights in Sep 2024

8/10 Good

Rosemary

Stayed 1 night in Sep 2024

4/10 Poor

Rick E

Liked: Cleanliness, staff & service, property conditions & facilities
No idea an incredibly noisy strike was happening. Audio assault was deafening and unnerving. Not sure why this type of assault is allowed?
Stayed 1 night in Sep 2024

4/10 Poor

Michael

Disliked: Staff & service, property conditions & facilities
strike made it not enjoyable and room was filthy
Stayed 3 nights in Sep 2024